In today's webinar, we had a great discussion with Sarah Thomas and Kate Gordon at Car Wars. They shared six key trends, backed by phone tracking data from thousands of dealerships, to assist your Service teams in turning the phone from foe to friend!

Watch this webinar recording to learn the top six disruptive inbound and outbound phone trends in Service, how the shift to Service has impacted call outcomes for many dealerships, and actionable steps to make informed decisions and ongoing improvement in your own Service Department's phone processes.