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Jared Hamilton
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Exclusive Blog Posts

How to Build the Foundation of Your Brand (and Other Cool Things, Too) | KPI Cafe Season 4 Bonus 1

How to Build the Foundation of Your Brand (and Other Cool Things, Too) | KPI Cafe Season 4 Bonus 1

For this episode, Host Dane Saville brings in the foremost authority on branding for automotive retail: Paul Daly. They discuss the "transaction of gr…

Tire Sales NOT more Corona Virus

Tire Sales NOT more Corona Virus

 Are you in the tire business? If you are an OEM Dealership then the answer is NO. (As always there are a few anecdotal exceptions to that rule) I w…

Cybercrime Rises During COVID-19 Pandemic

Cybercrime Rises During COVID-19 Pandemic

As if COVID-19 and the shutting down of our economy aren’t enough to worry about, dealership owners need to be aware that cybercriminals are using th…

Dealer Response to Covid-19

Dealer Response to Covid-19

While each dealer presumably will and or has already responded differently to COVID-19, it is essential for all dealers to respond. Offering a front-facing…

Your BDC Can Work From Home

Your BDC Can Work From Home

For those dealers who have BDC Departments, it is possible for your BDC team to work from home. In which case they can manage the leads, social media, and …

2019 Q4 Fixed Ops Power Rankings

Every sport has weekly Power Rankings so fans know who is currently the best in the league. They are also a great way for people to know who is improving and who isn’t. DrivingSales is bringing you Power Rankings in the form of quarterly updates. See what the most essential tools for your dealership are and stay ahead of the competition.

How It’s Calculated - 

Each product category is ranked in real-time. As new ratings come in they are ranked based upon the number of reviews, star ranking, percent recommended, as well as the sample size, to create a statistically accurate result. The rankings use an equation that takes into account the frequency, volume, timeliness, and star rating of every review. For example, if a product has great reviews, but hasn’t had a review in the last couple of weeks it will impact its ranking. This incentivizes vendors to get reviews from their customers. After all, people will willingly leave bad reviews but need to be pushed to leave good ones.

We have a team that verifies each review, so if a vendor is reviewing their own product it will be removed. We personally call every review, after doing research to ensure that they are indeed a real person at a real dealership. 

 

Without further adieu, here are the Power Rankings for the Vendor Ratings Categories for Q4 - 2019


2019 Q4 Power Rankings

Fixed Ops Tools

The tools utilized by the Fixed Ops department are essential to creating a positive experience for the customer as well as for the staff.

Revolution Parts sits in the number one spot currently. One parts manager said that Revolution Parts is "easy to use and build estimates for a customer. Reliable and profitable."

 

 


Online Scheduling

Online scheduling tools allow customers to conveniently schedule an appointment without having to talk to anyone in the store. That is exactly what today's customer wants. 

Elead Service Scheduler by Elead "saves time, money, and manpower" said one review by a salesperson.

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