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WEBINAR RECORDING - A Squad of Smooth Talkers: Prioritizing Phone Calls Beyond Sales and Service

WEBINAR RECORDING - A Squad of Smooth Talkers: Prioritizing Phone Calls Beyond Sales and Service

In today's webinar, we had a great discussion with Amanda Knowlton, Director of Channel Partnerships at CallRevu. She talked …

Bumper.com Granted NMVTIS Public and Commercial Certification

Bumper.com Granted NMVTIS Public and Commercial Certification

Bumper.com is excited to announce that we have received NMVTIS certification for commercial and public customers. Bumper.com is the first company of its ki…

Automotive Email Marketing: 5 Tips To Boost ROI On Emails

Automotive Email Marketing: 5 Tips To Boost ROI On Emails

Email marketing remains a solid marketing strategy even with the rise in other digital platforms that promote businesses. It enables businesses to conn…

[Podcast] The FAQs of Career Pathing: What You Need to Know When Launching Career Paths

[Podcast] The FAQs of Career Pathing: What You Need to Know When Launching Career Paths

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason discuss some of the most common challenges faced when launching a career pathing…

The Evolved Consumer Journey – And What It Means for Dealerships’ Marketing Strategies

The Evolved Consumer Journey – And What It Means for Dealerships’ Marketing Strategies

Greta Crowley, vice president of marketing for Autotrader   The automotive consumer journey – from browsing options to purchasing a vehicl…

DSES Speaker Introduction: Katie Wagner

The DrivingSales Executive Summit is nearly two months out. To get you ready for the conference, we're giving you a taste of the presentations each week leading up to the event. This week we are introducing you to breakout speakers in our Human Capital category.

First up is Katie Wagner, the Director of Business Development at the Johnson Motors & Ford Group.

Katie Wagner started her Automotive Career as a part-time receptionist as a way to pay for college. Ten years later she has grown into Director of Business Development at a successful automotive group in the Midwest.

With a focus on big data and marketing, Katie oversees the Centralized BDC that she built from the ground up. Working to help her team be the best in the industry, Katie takes pride in her team’s ability to create an experience that makes it worthwhile for customers to travel 2-3 hours (one-way) to do business at her stores.

After attending this session, you will:

  • Have real-world suggestions on how to hire, recruit and train BDC Agents.
  • Know how to reward performance and creativity.
  • Gain insights on building a tailored career map for employees.

With my 10 years experience in the automotive industry I know what it takes to develop train and maintain a successful business development center.

Attend my session and learn how to really develop the business development representatives within your department.

The strategies I will give you, can be taken back to your dealership the next day and you will see immediate results.

So bring a pen and paper and get ready to have some fun!

Wagner will be speaking on Day 3 of the #DSES; October 23, at 9:50 A.M.

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