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Erik Nachbahr, CISSP

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Erik Nachbahr, CISSP Blog Posts

Working Virtually – Dealership Best Practices

by Erik Nachbahr, CISSP April 8th

Working Virtually – Dealership Best Practices

by Erik Nachbahr, CISSP April 8th
The COVID-19 outbreak is forcing us all to rethink how we as individuals work and how we can best manage the performance and productivity of our employees.…
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Cybercrime Rises During COVID-19 Pandemic

by Erik Nachbahr, CISSP April 1st

Cybercrime Rises During COVID-19 Pandemic

by Erik Nachbahr, CISSP April 1st
As if COVID-19 and the shutting down of our economy aren’t enough to worry about, dealership owners need to be aware that cybercriminals are using th…
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Protect Your Reputation with IT Best Practices

by Erik Nachbahr, CISSP March 25th

Protect Your Reputation with IT Best Practices

by Erik Nachbahr, CISSP March 25th
    59% of consumers choose which dealership to do business with based on reputation. Erik Nachbahr, CISSP explains how having strong I…
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Files Held Hostage! Should you Pay the Ransom?

by Erik Nachbahr, CISSP March 11th

Files Held Hostage! Should you Pay the Ransom?

by Erik Nachbahr, CISSP March 11th
If your dealership gets hit with a ransomware attack, should you pay the ransom? The answer is no. According to a recent Emsisoft report, one-third of U.S.…
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How Can My Dealership Best Mitigate the Risk of a Cybersecurity Breach? [VIDEO]

by Erik Nachbahr, CISSP March 4th

How Can My Dealership Best Mitigate the Risk of a Cybersecurity Breach? [VIDEO]

by Erik Nachbahr, CISSP March 4th
Erik Nachbahr, CISSP shares three goals to keep in mind when implementing a cybersecurity strategy at your dealership. …
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Helion Technologies Expands Dallas Operations, Moves into New Facility

by Erik Nachbahr, CISSP March 3rd

Helion Technologies Expands Dallas Operations, Moves into New Facility

by Erik Nachbahr, CISSP March 3rd
Timonium, MD—March 3, 2020—Helion Technologies, a leading Information Technology (IT) Managed Services Provider, is expanding its Dallas operat…
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Helion Technologies Recognized on CRN’s 2020 Managed Service Provider 500 List

by Erik Nachbahr, CISSP February 25th

Helion Technologies Recognized on CRN’s 2020 Managed Service Provider 500 List

by Erik Nachbahr, CISSP February 25th
Timonium, MD –­ February 25, 2020 –­ Helion Technologies announced today that CRN®, a brand of The Channel Company has named Helion…
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Helion Technologies Defines IT Best Practices for Dealers in New eBook

by Erik Nachbahr, CISSP February 10th

Helion Technologies Defines IT Best Practices for Dealers in New eBook

by Erik Nachbahr, CISSP February 10th
eBook shares specific guidelines on how to comply with new consumer data privacy laws and protect IT systems from cyber attacks Timonium, MD –&shy…
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When it Comes to Consumer Privacy, what are Reasonable Measures?

by Erik Nachbahr, CISSP February 5th

When it Comes to Consumer Privacy, what are Reasonable Measures?

by Erik Nachbahr, CISSP February 5th
Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Co…
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Auto Dealers are at Greater Risk for Cyber Attacks in 2020, Helion Warns

by Erik Nachbahr, CISSP January 27th

Auto Dealers are at Greater Risk for Cyber Attacks in 2020, Helion Warns

by Erik Nachbahr, CISSP January 27th
Timonium, MD –­ January 27, 2020 –­ Helion Technologies today warned auto dealers that the risk for cyber attacks in 2020 is greate…
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What Dealers Can Do to Protect themselves from Ransomware [VIDEO]

by Erik Nachbahr, CISSP January 22nd

What Dealers Can Do to Protect themselves from Ransomware [VIDEO]

by Erik Nachbahr, CISSP January 22nd
Erik Nachbahr shares steps dealers can take steps to protect their dealerships from ransomware. …
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Accounting Personnel, Don’t Fall for this W-2 Scam

by Erik Nachbahr, CISSP January 8th

Accounting Personnel, Don’t Fall for this W-2 Scam

by Erik Nachbahr, CISSP January 8th
Tax season is nearly here, so it’s time to be on the alert for cyberattacks that target accounting office personnel. The IRS recently issued a warnin…
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Why Your Dealership Needs a Human Firewall [VIDEO]

by Erik Nachbahr, CISSP Dec 18, 2019

Why Your Dealership Needs a Human Firewall [VIDEO]

by Erik Nachbahr, CISSP Dec 18, 2019
Erik Nachbahr shares the leading cause of customer data breaches at dealerships and how this can be prevented. …
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Federal Consumer Data Privacy Act in the Works

by Erik Nachbahr, CISSP Dec 4, 2019

Federal Consumer Data Privacy Act in the Works

by Erik Nachbahr, CISSP Dec 4, 2019
Do you think that compliance with the proposed FTC Safeguards Rule, the California Consumer Protection Act (CCPA) or New York’s SHIELD Act, puts an o…
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The Two Major Causes of Technology Outages at Dealerships [VIDEO]

by Erik Nachbahr, CISSP Nov 20, 2019

The Two Major Causes of Technology Outages at Dealerships [VIDEO]

by Erik Nachbahr, CISSP Nov 20, 2019
Erik Nachbahr shares the two major causes of outages that can disrupt a dealership's operations and how to avoid them.  …
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Not Ready for the CCPA? Take These Steps Before January.

by Erik Nachbahr, CISSP Nov 6, 2019

Not Ready for the CCPA? Take These Steps Before January.

by Erik Nachbahr, CISSP Nov 6, 2019
By now California dealers are aware of the California Consumer Privacy Act (CCPA), which takes effect in January, 2020. This law requires businesses to tak…
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Why Dealers Should Be Thinking About Wi-Fi [VIDEO]

by Erik Nachbahr, CISSP Oct 23, 2019

Why Dealers Should Be Thinking About Wi-Fi [VIDEO]

by Erik Nachbahr, CISSP Oct 23, 2019
Erik Nachbahr shares why dealers need to be mindful of their Wi-Fi service in order to manage it properly in this video blog. …
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Who are Cybercriminals?

by Erik Nachbahr, CISSP Oct 10, 2019

Who are Cybercriminals?

by Erik Nachbahr, CISSP Oct 10, 2019
Remember the movie “War Games?” A teenager hacked into a computer and unwittingly almost started a nuclear war. In the late 60s, a famous phone…
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The Importance of a Centrally Managed Update System [VIDEO]

by Erik Nachbahr, CISSP Sep 25, 2019

The Importance of a Centrally Managed Update System [VIDEO]

by Erik Nachbahr, CISSP Sep 25, 2019
In this video blog, Erik Nachbahr explains how software updates can wreak havoc on a dealership's operation and why having a centrally managed upda…
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How to Build a Human Firewall

by Erik Nachbahr, CISSP Sep 10, 2019

How to Build a Human Firewall

by Erik Nachbahr, CISSP Sep 10, 2019
Cyberattacks are on the rise. In the first six months of 2019, the number of data breaches has increased by 54% compared to the same period last year. As o…
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How Turnover Can Cost You Sales [VIDEO]

by Erik Nachbahr, CISSP Aug 28, 2019

How Turnover Can Cost You Sales [VIDEO]

by Erik Nachbahr, CISSP Aug 28, 2019
In this video blog, Erik Nachbahr shares how if not handled correctly on the IT side, employee turnover can cost a dealer sales …
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Consumer Data Privacy Laws are Spreading Nationwide

by Erik Nachbahr, CISSP Aug 7, 2019

Consumer Data Privacy Laws are Spreading Nationwide

by Erik Nachbahr, CISSP Aug 7, 2019
Is your dealership located in one of these 20 states? If so, pay attention. The California Consumer Privacy Act (CCPA) may be the first comprehensive da…
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Don't Set It and Forget It with IT [VIDEO]

by Erik Nachbahr, CISSP Jul 24, 2019

Don't Set It and Forget It with IT [VIDEO]

by Erik Nachbahr, CISSP Jul 24, 2019
Erik Nachbahr explains why dealerships shouldn't neglect their IT solutions in this video blogs.  …
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Warning: BlueKeep Malware Could be as Bad as WannaCry

by Erik Nachbahr, CISSP Jul 10, 2019

Warning: BlueKeep Malware Could be as Bad as WannaCry

by Erik Nachbahr, CISSP Jul 10, 2019
Dealers, do your computers still run the Windows 7, Windows XP, Windows Vista or Windows 2003 operating systems? Do you have a Windows Server 2008? Be awar…
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Resolving Vendor Finger Pointing [VIDEO]

by Erik Nachbahr, CISSP Jun 18, 2019

Resolving Vendor Finger Pointing [VIDEO]

by Erik Nachbahr, CISSP Jun 18, 2019
In this video blog, Helion Founder & President Erik Nachbahr shares how dealers can resolve circumstances in which they have vendors blaming other …
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Windows 7 End of Life is Coming

by Erik Nachbahr, CISSP Jun 5, 2019

Windows 7 End of Life is Coming

by Erik Nachbahr, CISSP Jun 5, 2019
Is your dealership still using the Windows 7 operating system? As of January 2020, Microsoft is discontinuing all support for Windows 7, which means they w…
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How to Evaluate IT Solutions for Your Dealership [VIDEO]

by Erik Nachbahr, CISSP May 23, 2019

How to Evaluate IT Solutions for Your Dealership [VIDEO]

by Erik Nachbahr, CISSP May 23, 2019
Helion Technologies Founder & President Erik Nachbahr shares some tips on what dealerships should be looking for in an IT solution for their dealer…
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Helion Technologies Becomes a CIS SecureSuite Member

by Erik Nachbahr, CISSP May 21, 2019

Helion Technologies Becomes a CIS SecureSuite Member

by Erik Nachbahr, CISSP May 21, 2019
Timonium, MD –­ May 21, 2019 –­ Helion Technologies today announced it has become a CIS SecureSuite® member. Through this membershi…
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Is Your Customer Data Safe?

by Erik Nachbahr, CISSP May 9, 2019

Is Your Customer Data Safe?

by Erik Nachbahr, CISSP May 9, 2019
Consumer data privacy concerns are constantly in the news. Growing pressure on lawmakers to do something has resulted in a wave of new consumer privacy leg…
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Helion Presents Free Cybersecurity Online Webinar

by Erik Nachbahr, CISSP May 2, 2019

Helion Presents Free Cybersecurity Online Webinar

by Erik Nachbahr, CISSP May 2, 2019
Learn how to protect your customer data, bank accounts & reputation Wednesday, May 15 at 2 pm EST Timonium, MD –­ May 2, 2019 –&s…
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Helion Partners with CNCDA to Educate Dealers on Privacy Act Compliance

by Erik Nachbahr, CISSP Apr 30, 2019

Helion Partners with CNCDA to Educate Dealers on Privacy Act Compliance

by Erik Nachbahr, CISSP Apr 30, 2019
Timonium, MD –­ April 30, 2019 –­ Helion Technologies has partnered with the California New Car Dealers Association (CNCDA) to educate …
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Protect Your Dealership From Phishing [VIDEO]

by Erik Nachbahr, CISSP Apr 17, 2019

Protect Your Dealership From Phishing [VIDEO]

by Erik Nachbahr, CISSP Apr 17, 2019
In this video blog, Erik Nachbahr shares why it is important to protect your dealership from phishing attacks. …
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Are You Dodging Bullets with Your IT Strategy?

by Erik Nachbahr, CISSP Apr 3, 2019

Are You Dodging Bullets with Your IT Strategy?

by Erik Nachbahr, CISSP Apr 3, 2019
Recently I talked to a dealer whose internal information technology (IT) person had quit suddenly after receiving another job offer. The dealer scrambled t…
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Is Your Computer Software Costing You Millions Due to Your Employees? [VIDEO]

by Erik Nachbahr, CISSP Mar 21, 2019

Is Your Computer Software Costing You Millions Due to Your Employees? [VIDEO]

by Erik Nachbahr, CISSP Mar 21, 2019
Erik Nachbahr explains why employees could be endangering dealerships through improper use of computer software. …
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Anatomy of a Phishing Attack

by Erik Nachbahr, CISSP Mar 7, 2019

Anatomy of a Phishing Attack

by Erik Nachbahr, CISSP Mar 7, 2019
Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful phishing…
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Your Business Depends on a Reliable IT Infrastructure [VIDEO]

by Erik Nachbahr, CISSP Feb 21, 2019

Your Business Depends on a Reliable IT Infrastructure [VIDEO]

by Erik Nachbahr, CISSP Feb 21, 2019
Helion Founder & President Erik Nachbahr shares why a dealership's IT infrastructure is critical to its business in this video blog. …
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How to Buy a Phone System

by Erik Nachbahr, CISSP Feb 7, 2019

How to Buy a Phone System

by Erik Nachbahr, CISSP Feb 7, 2019
The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies…
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5 Tips to Prevent Phishing Attacks

by Erik Nachbahr, CISSP Jan 17, 2019

5 Tips to Prevent Phishing Attacks

by Erik Nachbahr, CISSP Jan 17, 2019
Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card in…
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Helion Offers Security Awareness Training for Auto Dealerships

by Erik Nachbahr, CISSP Jan 7, 2019

Helion Offers Security Awareness Training for Auto Dealerships

by Erik Nachbahr, CISSP Jan 7, 2019
New Solution builds a "Human Firewall" that Reduces Risk of Phishing Attacks from 27% to 2% Timonium, MD –­ January 7, 2019 –…
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3 Lines of Defense Against Cyber Attacks

by Erik Nachbahr, CISSP Jan 3, 2019

3 Lines of Defense Against Cyber Attacks

by Erik Nachbahr, CISSP Jan 3, 2019
How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate…
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Should You Upgrade to Microsoft 2019?

by Erik Nachbahr, CISSP Dec 18, 2018

Should You Upgrade to Microsoft 2019?

by Erik Nachbahr, CISSP Dec 18, 2018
Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees use on a daily basis; including …
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A Dealer's Guide to Cyber Security: Part 4

by Erik Nachbahr, CISSP Dec 11, 2018

A Dealer's Guide to Cyber Security: Part 4

by Erik Nachbahr, CISSP Dec 11, 2018
In Part 1 of this series I discussed the growing threats and consequences of cyber security attacks. In Part 2 I reviewed the most common methods used by c…
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Why your dealership needs dedicated IT support services

by Erik Nachbahr, CISSP Jul 5, 2018

Why your dealership needs dedicated IT support services

by Erik Nachbahr, CISSP Jul 5, 2018
Auto dealerships are independent businesses, with careful financial management separating success from failure and limited internal teams delivering result…
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Helion Automotive Technologies Ranked #65 Out of 501 Top Managed Services Providers in the World

by Erik Nachbahr, CISSP Jun 28, 2018

Helion Automotive Technologies Ranked #65 Out of 501 Top Managed Services Providers in the World

by Erik Nachbahr, CISSP Jun 28, 2018
Baltimore, MD – June 28th, 2018 – Helion Automotive Technologies, the retail automotive industry’s lea…
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When is the last time you updated your dealership’s IT security?

by Erik Nachbahr, CISSP Jun 21, 2018

When is the last time you updated your dealership’s IT security?

by Erik Nachbahr, CISSP Jun 21, 2018
Cybersecurity is simultaneously one of the most important areas of focus for auto dealerships and one of the easiest to overlook. It's vital because a …
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A Dealer's Guide to Cyber Security: Part 3

by Erik Nachbahr, CISSP Nov 15, 2017

A Dealer's Guide to Cyber Security: Part 3

by Erik Nachbahr, CISSP Nov 15, 2017
In Part 1 of this series I discussed the growing threats and consequences of cyber security attacks. In Part 2 I reviewed the most common methods used by c…
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A Dealer's Guide to Cyber Security: Part 2

by Erik Nachbahr, CISSP Oct 25, 2017

A Dealer's Guide to Cyber Security: Part 2

by Erik Nachbahr, CISSP Oct 25, 2017
If the threat of cyber attacks isn't keeping you up at night, perhaps it should. Somewhere, I guarantee there are cyber criminals lying awake at night …
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Helion and Dealertrack to Co-Present Data Security Session at DrivingSales Executive Summit

by Erik Nachbahr, CISSP Oct 10, 2017

Helion and Dealertrack to Co-Present Data Security Session at DrivingSales Executive Summit

by Erik Nachbahr, CISSP Oct 10, 2017
Timonium, MD –­ October 10, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology…
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Helion's Erik Nachbahr To Address Security Risks and Prevention at AICPA, NCM Mega-Dealer Group

by Erik Nachbahr, CISSP Oct 2, 2017

Helion's Erik Nachbahr To Address Security Risks and Prevention at AICPA, NCM Mega-Dealer Group

by Erik Nachbahr, CISSP Oct 2, 2017
Timonium, MD – October 2, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, announ…
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A Dealer's Guide to Cyber Security: Part 1

by Erik Nachbahr, CISSP Sep 15, 2017

A Dealer's Guide to Cyber Security: Part 1

by Erik Nachbahr, CISSP Sep 15, 2017
While the topic of cyber security may seem technical in nature, at its core it's a business issue that every dealer needs to understand. Today we are a…
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Would You Like a Latte with Your Software Update?

by Erik Nachbahr, CISSP Aug 24, 2017

Would You Like a Latte with Your Software Update?

by Erik Nachbahr, CISSP Aug 24, 2017
Connected cars are officially here. The 2018 Honda Odyssey minivan is just one example of how this technology is turning vehicles into traveling entertainm…
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Why Your Customers Don't Want to Talk to You

by Erik Nachbahr, CISSP Jul 25, 2017

Why Your Customers Don't Want to Talk to You

by Erik Nachbahr, CISSP Jul 25, 2017
Is there someone in your family who hardly ever answers the phone, but will almost always respond to a text? Don't take it personally. This same person…
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Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

by Erik Nachbahr, CISSP Jul 18, 2017

Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

by Erik Nachbahr, CISSP Jul 18, 2017
Timonium, MD –­ July 18th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology …
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Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World

by Erik Nachbahr, CISSP Jul 17, 2017

Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World

by Erik Nachbahr, CISSP Jul 17, 2017
Timonium, MD –­ July 10th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology …
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Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

by Erik Nachbahr, CISSP Jul 17, 2017

Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

by Erik Nachbahr, CISSP Jul 17, 2017
Timonium, MD –­ July 17th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology …
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Eliminate the Waiting Game with Single Number Reach

by Erik Nachbahr, CISSP Jun 13, 2017

Eliminate the Waiting Game with Single Number Reach

by Erik Nachbahr, CISSP Jun 13, 2017
Have you ever waited for an important call from a potentially important customer, only to miss it when the call finally comes through? Nothing is more aggr…
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Helion Issues New Warning to Auto Dealerships: Hackers Targeting Social Media Posts, Don't Click!

by Erik Nachbahr, CISSP Jun 12, 2017

Helion Issues New Warning to Auto Dealerships: Hackers Targeting Social Media Posts, Don't Click!

by Erik Nachbahr, CISSP Jun 12, 2017
Timonium, MD -- June 12th, 2016 -- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto and truck deal…
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This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

by Erik Nachbahr, CISSP May 16, 2017

This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

by Erik Nachbahr, CISSP May 16, 2017
If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the …
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EY Announces Erik Nachbahr of Helion Technologies as Entrepreneur Of The Year® 2017 Finalist

by Erik Nachbahr, CISSP May 9, 2017

EY Announces Erik Nachbahr of Helion Technologies as Entrepreneur Of The Year® 2017 Finalist

by Erik Nachbahr, CISSP May 9, 2017
Baltimore, MD, May 9th, 2017 – EY today announced that Erik Nachbahr, President and founder of Helion Automotive Technologies, is a finalist for the …
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5 Tech Upgrades Your Dealership Needs to Sell Cars Online

by Erik Nachbahr, CISSP Apr 11, 2017

5 Tech Upgrades Your Dealership Needs to Sell Cars Online

by Erik Nachbahr, CISSP Apr 11, 2017
A recent article in Automotive News states the era of online car sales has arrived. Some dealerships already offer customers the ability to transact most, …
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Is Someone Stealing Your Leads? Why You May Never Know.

by Erik Nachbahr, CISSP Mar 21, 2017

Is Someone Stealing Your Leads? Why You May Never Know.

by Erik Nachbahr, CISSP Mar 21, 2017
While I was at NADA this year, I ran into a dealer who told me that he had recently discovered something very upsetting. An ex-salesperson who went to work…
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Helion Automotive Technologies Issues Security Recommendations for Customer Data Breaches

by Erik Nachbahr, CISSP Mar 13, 2017

Helion Automotive Technologies Issues Security Recommendations for Customer Data Breaches

by Erik Nachbahr, CISSP Mar 13, 2017
Timonium, MD – March 13th, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, today issued proac…
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6 Things You Should Know About Your PC

by Erik Nachbahr, CISSP Feb 14, 2017

6 Things You Should Know About Your PC

by Erik Nachbahr, CISSP Feb 14, 2017
A PC is arguably the most important tool you use on a daily basis. It's used to communicate with customers and your colleagues. It's used to store …
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Helion Automotive Technologies Announces New Office Location in Dallas, TX

by Erik Nachbahr, CISSP Jan 23, 2017

Helion Automotive Technologies Announces New Office Location in Dallas, TX

by Erik Nachbahr, CISSP Jan 23, 2017
IT Provider is Hiring Staff to Service Auto & Trucking Dealerships Nationwide Timonium, MD – January 23rd, 2017-- Helion Automotive Technologi…
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Get Ready: Artificial Intelligence is Coming to Your Dealership

by Erik Nachbahr, CISSP Jan 18, 2017

Get Ready: Artificial Intelligence is Coming to Your Dealership

by Erik Nachbahr, CISSP Jan 18, 2017
If you watched any TV over the holidays, you probably saw the commercials for Amazon Echo, affectionately known as Alexa, and for Google Home. These device…
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Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

by Erik Nachbahr, CISSP Jan 16, 2017

Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

by Erik Nachbahr, CISSP Jan 16, 2017
How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In Timonium, MD – January 16th, 2017--…
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Helion Celebrates 20th Anniversary, Helping Auto Dealers with Proactive IT Strategies

by Erik Nachbahr, CISSP Jan 11, 2017

Helion Celebrates 20th Anniversary, Helping Auto Dealers with Proactive IT Strategies

by Erik Nachbahr, CISSP Jan 11, 2017
Timonium, MD – January 11th, 2017-- Helion Automotive Technologies announced today it's celebrating the company's 20th anniversary. For 20 ye…
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Protect Customer Data and Bank Accounts with Two-Factor Authentication

by Erik Nachbahr, CISSP Jan 5, 2017

Protect Customer Data and Bank Accounts with Two-Factor Authentication

by Erik Nachbahr, CISSP Jan 5, 2017
Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealer…
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Helion Issues Top Five IT Priorities and Recommendations for Auto Dealers in 2017

by Erik Nachbahr, CISSP Dec 12, 2016

Helion Issues Top Five IT Priorities and Recommendations for Auto Dealers in 2017

by Erik Nachbahr, CISSP Dec 12, 2016
Timonium, MD – December 12th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, to…
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A Simple Checklist To Prevent Employee Theft

by Erik Nachbahr, CISSP Dec 7, 2016

A Simple Checklist To Prevent Employee Theft

by Erik Nachbahr, CISSP Dec 7, 2016
Here's a scenario that unfortunately many dealers are familiar with: your star salesperson is poached by the competition. To add insult to injury, the …
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Seven Call Stats That Every Dealer Needs to Know

by Erik Nachbahr, CISSP Nov 21, 2016

Seven Call Stats That Every Dealer Needs to Know

by Erik Nachbahr, CISSP Nov 21, 2016
My friends at CallRevu are allowing me to share some interesting statistics from their most recent 2 million call report. This quarterly report aggregates …
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The Insurance Your Dealership Needs, But Probably Doesn't Have

by Erik Nachbahr, CISSP Oct 25, 2016

The Insurance Your Dealership Needs, But Probably Doesn't Have

by Erik Nachbahr, CISSP Oct 25, 2016
Insurance is one of those business costs we all hate paying every month, until the day we actually need it. I'm not an insurance expert so I don't …
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Balise Auto Group Expands with Help From Helion Automotive Technologies' IT Improvements

by Erik Nachbahr, CISSP Oct 17, 2016

Balise Auto Group Expands with Help From Helion Automotive Technologies' IT Improvements

by Erik Nachbahr, CISSP Oct 17, 2016
Helion's expertise and scalability of services allows auto group to focus on core business and improve customer experience as it acquires four new deal…
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95% of Dealers Leave This Back Door Open

by Erik Nachbahr, CISSP Oct 11, 2016

95% of Dealers Leave This Back Door Open

by Erik Nachbahr, CISSP Oct 11, 2016
When you're busy working on your computer, what do you do when you see a little pop-up message notifying you that it's time to download an update? …
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Helion's Nachbahr Reveals Five Reasons Why Call Flow Becomes Disrupted & How to Handle at AICPA

by Erik Nachbahr, CISSP Sep 26, 2016

Helion's Nachbahr Reveals Five Reasons Why Call Flow Becomes Disrupted & How to Handle at AICPA

by Erik Nachbahr, CISSP Sep 26, 2016
Timonium, MD – September 26th, 2016-- Helion Automotive Technologies, a leading provider of information techology (IT) solutions for auto dealers, an…
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43% of Small Businesses Have Been Phished: Is Your Dealership Next?

by Erik Nachbahr, CISSP Sep 20, 2016

43% of Small Businesses Have Been Phished: Is Your Dealership Next?

by Erik Nachbahr, CISSP Sep 20, 2016
In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according to a July 2016 report titled IT Securi…
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Auto Dealers Under Imminent Threat of Security Breaches, Helion Technologies Announces

by Erik Nachbahr, CISSP Aug 22, 2016

Auto Dealers Under Imminent Threat of Security Breaches, Helion Technologies Announces

by Erik Nachbahr, CISSP Aug 22, 2016
Timonium, MD – August 22nd, 2016-- Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the …
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Are You a Software Pirate and Don't Even Know It?

by Erik Nachbahr, CISSP Aug 9, 2016

Are You a Software Pirate and Don't Even Know It?

by Erik Nachbahr, CISSP Aug 9, 2016
If you're like most people, you probably use your Microsoft Office programs on a daily basis and don't even think about it. But if your dealership …
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Don't Let Your Employees Bring Personal Devices to Work

by Erik Nachbahr, CISSP Jul 13, 2016

Don't Let Your Employees Bring Personal Devices to Work

by Erik Nachbahr, CISSP Jul 13, 2016
Imagine that you are applying for a loan at a bank. As you sit there with the loan officer, you notice that she is using a laptop with an American Ninja st…
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Helion Automotive Technologies Receives Partner Certification from ShoreTel

by Erik Nachbahr, CISSP Jun 27, 2016

Helion Automotive Technologies Receives Partner Certification from ShoreTel

by Erik Nachbahr, CISSP Jun 27, 2016
Timonium, MD – June 27th, 2016-- Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a …
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How to Stop Vendor Finger Pointing

by Erik Nachbahr, CISSP Jun 14, 2016

How to Stop Vendor Finger Pointing

by Erik Nachbahr, CISSP Jun 14, 2016
One of the most common frustrations I hear from dealership employees is vendor finger pointing. Have you ever experienced anything like this?   …
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Ransomware Attacks on the Rise: What Every Dealer Needs to Know

by Erik Nachbahr, CISSP May 19, 2016

Ransomware Attacks on the Rise: What Every Dealer Needs to Know

by Erik Nachbahr, CISSP May 19, 2016
Imagine coming into work one day, firing up your computer and seeing the following message pop up onto your screen:   Your files have been encry…
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Get Ready, the Cheese is Moving Again!

by Erik Nachbahr, CISSP Apr 27, 2016

Get Ready, the Cheese is Moving Again!

by Erik Nachbahr, CISSP Apr 27, 2016
The well-known book Who Moved My Cheese tells a story about change; how change is inevitable and how we all need to adapt and adjust our attitudes to chang…
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Rosner Auto Group Retains Helion Technologies to Aid with Transition and Ongoing IT Services

by Erik Nachbahr, CISSP Apr 25, 2016

Rosner Auto Group Retains Helion Technologies to Aid with Transition and Ongoing IT Services

by Erik Nachbahr, CISSP Apr 25, 2016
Timonium, MD -- April 25th, 2016 -- Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, annou…
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Live Video Walkthroughs: The Next Big Thing in Car Sales?

by Erik Nachbahr, CISSP Apr 14, 2016

Live Video Walkthroughs: The Next Big Thing in Car Sales?

by Erik Nachbahr, CISSP Apr 14, 2016
The growing importance of video as a way to engage customers is difficult to deny. According to a think with Google report, video walkthroughs are one of t…
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Summit Truck Group Retains Helion Technologies as Managed Services Provider

by Erik Nachbahr, CISSP Apr 1, 2016

Summit Truck Group Retains Helion Technologies as Managed Services Provider

by Erik Nachbahr, CISSP Apr 1, 2016
Las Vegas, NV -- April 1st, 2016 -- Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, annou…
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Helion Releases Free eBook: Five Technology Musts to Drive Auto Dealer Sales & Service Revenue

by Erik Nachbahr, CISSP Mar 29, 2016

Helion Releases Free eBook: Five Technology Musts to Drive Auto Dealer Sales & Service Revenue

by Erik Nachbahr, CISSP Mar 29, 2016
Timonium, MD -- March 28th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, …
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The Biggest Security Threat to Auto Dealerships is the Employees, Warns Helion

by Erik Nachbahr, CISSP Mar 24, 2016

The Biggest Security Threat to Auto Dealerships is the Employees, Warns Helion

by Erik Nachbahr, CISSP Mar 24, 2016
Timonium, MD – March 21st, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions to auto dealerships, wa…
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Four Amazing Internet Facts and How They Affect Your Dealership

by Erik Nachbahr, CISSP Mar 24, 2016

Four Amazing Internet Facts and How They Affect Your Dealership

by Erik Nachbahr, CISSP Mar 24, 2016
The world of technology is changing fast; here's what dealers need to know:   1) In 2015, there were 18.2 billion devices connected to the I…
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Raise Your Hand if You've Ever Done This While on a Conference Call

by Erik Nachbahr, CISSP Feb 25, 2016

Raise Your Hand if You've Ever Done This While on a Conference Call

by Erik Nachbahr, CISSP Feb 25, 2016
Checked emails. Scrolled through your Facebook feed. Ate breakfast. Read news headlines. Took a nap. Paid bills. Played a video game. Filed your nails.  …
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Seven Mistakes Employees Make That Could Cost You Millions

by Erik Nachbahr, CISSP Feb 11, 2016

Seven Mistakes Employees Make That Could Cost You Millions

by Erik Nachbahr, CISSP Feb 11, 2016
Recently an auto dealership experienced an all-too-common security breach. An employee in the accounting department received an email from someone who he t…
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Is This the Red-Headed Stepchild of Your Dealership?

by Erik Nachbahr, CISSP Jan 26, 2016

Is This the Red-Headed Stepchild of Your Dealership?

by Erik Nachbahr, CISSP Jan 26, 2016
We all know that feeling when you walk into an auto dealership that's on top of its game. The interior is gleaming. The exterior is impeccable. The service…
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How Does Your Dealership Give Back During the Holiday Season?

by Erik Nachbahr, CISSP Dec 22, 2015

How Does Your Dealership Give Back During the Holiday Season?

by Erik Nachbahr, CISSP Dec 22, 2015
Seven years ago I became involved with an organization called The Family Tree, a statewide organization based in Baltimore. The Family Tree is a non-profit…
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10 Tips to Extend the Battery Life of Your Mobile Tablets

by Erik Nachbahr, CISSP Dec 2, 2015

10 Tips to Extend the Battery Life of Your Mobile Tablets

by Erik Nachbahr, CISSP Dec 2, 2015
Mobile tablets are great for streamlining processes and increasing productivity; that is, until the battery dies just before the afternoon rush begins. Eve…
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