DrivingSales, LLC
Dealertrack Announces Latest eMenu and Aftermarket Network Addition in Zurich North America
Creates Digital Efficiencies for Dealers and Better Experiences for Consumers
New Hyde Park, NY, March 20, 2018 – Dealertrack, a Cox Automotive brand, continues to deliver innovative solutions that enhance the F&I experience, as the organization announced today that Zurich North America joins the brand’s leading, most trusted aftermarket network. With Zurich as a network participant, Dealertrack’s aftermarket network creates more opportunity for dealers to deliver a more digitized, efficient aftermarket experience to car shoppers through an efficient Menu Selling workflow. This network expansion, currently in pilot, will be available to dealers at the NADA 2018 show in Las Vegas.
“Our latest research tells us that consumers are still not satisfied with the F&I and aftermarket sales process, and Dealertrack continues to look for innovative ways to improve and enhance those experiences through our products and our network,” said Cheryl Miller, Dealertrack Vice President and General Manager, F&I Solutions. “Zurich brings tremendous value to the table as a network participant, as Dealertrack aims to deliver more streamlined workflows for dealers to offer the most connected retail experience for consumers.”
Through Dealertrack’s Menu Selling workflow—powered by eMenu and eMenu for iPad® product offerings—today’s dealers will have the ability to access product rates, present products instore through a mobile-first experience, generate, submit and remit contracts to Zurich, all while providing the ultimate shopping experience for consumers when it comes to aftermarket sales.
With the addition of Zurich to the Dealertrack platform, dealers can also present Zurich content on their website through Cox Automotive’s Accelerate digital retailing experience. Zurich’s entire line of protection products will be available through the integration including:
- Service Contract
- Guaranteed Asset Protection GAP
- Pre-Paid Maintenance
- Theft Protection
- Road Hazard Tire & Wheel
- Limited Warranty
- Key Protection
- Select Protection Bundle
- Paintless Dent Repair
- Extended Wear and Tear
Improving efficiency and experience have been a winning combination for auto retailers. Dealers that subscribe to eMenu for iPad® saw an average increase of 32 percent in F&I product price and took in $354 more F&I profit per deal over dealers that only used eMenu. (Averages based on Dealertrack subscribers Jan-July 2017).
“To truly achieve innovation in any industry vertical, it comes down to choosing the right companies to collaborate with,” said Marie Knight, Head of Direct Markets & Programs Strategic Services at Zurich. “Providing our auto dealers access on the Dealertrack network to seamlessly submit and remit contracts to Zurich provides that customer centric approach we strive for every day.”
For more information on this innovative collaboration, please visit Dealertrack’s website.
About Dealertrack
Dealertrack is the leading provider of digital solutions to the automotive retail industry. Whether you're a dealer, a lender, a manufacturer, or a state agency, our integrated and intuitive approach to products and services makes your workflows more efficient, transparent, and profitable. From our pioneering Digital Retailing tools—bridging the gap between the online and in-store experience—to our lender network (the largest in North America) Dealertrack is the only company helping enable the transformation of auto retailing. Dealertrack is a part of Cox Automotive. For more information please visit www.coxautoinc.com.
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across 100+ countries and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. coxautoinc.com.
About Zurich Insurance Group (Zurich)
Zurich is a leading multi-line insurer that serves its customers in global and local markets. In North America, Zurich is a leading commercial property-casualty insurance provider serving the global corporate, large corporate, middle market, specialties and programs sectors. Zurich can trace its roots in the U.S. automotive industry back to 1922, with the founding of the Universal Underwriters Insurance Company; and provides commercial insurance and risk engineering services to the automotive retailer industry segment including franchised auto, motorcycle and powersports and RV dea For franchised auto, motorcycle and powersports dealerships, we also offer consultative services and income development and management tools to help you maximize F&I opportunities, maintain compliance and increase customer satisfaction, along with a full suite of F&I products. For more information go to www.zurichna.com.
DrivingSales, LLC
Fastlane Chooses F&I Express to Incorporate VIN-Specific Service Contract
PRESS RELEASE - Fastlane Chooses F&I Express to incorporate VIN-Specific Vehicle Service Contract and Aftermarket Pricing in its Dealer-focused Online Car Buying Platform
Fastlane, the developer of an increasingly popular e-commerce platform for car dealers, has chosen F&I Express to provide VIN-specific vehicle service contract and aftermarket pricing. Fastlane offers dealers an Amazon-like checkout process for consumers who wish to buy their car online. Savvy dealers are gravitating toward Fastlane because of its flexibility, customizability and ease of use.
“From the car dealers’ perspective, providing accurate service contract and aftermarket pricing is imperative when offering an online buying option,” said David Luce, Fastlane’s Vice President of Sales. “Partnering with F&I Express lets car dealers using our platform incorporate F&I Express’s superior vehicle service contract and aftermarket product information into their car buying process. Having accurate VIN-specific pricing online creates a better customer experience when the consumer takes delivery of their vehicle.”
“F&I Express provides a digital connection with more than 140 automotive aftermarket product providers,” said Brian Reed, CEO of F&I Express. “Our partnership with Fastlane is enabling dealers to shift the education of F&I products forward in the car-buying process. The consumers want to have complete transparency of F&I products, so we provide the tools they need to take control of the process and drive their research.”
Fastlane’s platform enables car buyers to purchase a vehicle directly from the car dealer’s website and gives them an easy and complete checkout experience. The platform handles nearly all the tasks associated with the purchase process: Year, make, model, specifications and price information on each vehicle, warranty and service contract options, aftermarket product options, trade-in evaluations and accurate retail and lease payment information.
Dealers have been very pleased that Fastlane is much more than a cookie-cutter solution. The car-buying experience is customized to meet each dealer’s unique branding, messaging and sales needs. “We built Fastlane knowing that the online car-buying process typically differs from dealer to dealer and from region to region,” said Brandon Hall, Fastlane’s CEO. “Our technical teams work closely with each dealer to determine how their online car buying experience should work. Then we configure it to their satisfaction. It’s a win-win that makes online purchasing easy for dealers and their customers. Because of our partnership with F&I Express, dealers can be assured that vehicle, service contract and aftermarket pricing information will be spot on.”
“The F&I Express team is very pleased to partner with Fastlane,” said Reed. “This new company is clearly—and quickly—going to have a significant impact on the way car dealers bring their inventory to the online car-buying world and we’re proud that Fastlane considers us to be a valuable part of their growing success.”
About Fastlane
Fastlane, with headquarters in Dallas, Texas, is a developer of innovative e-commerce and showroom technologies for automotive dealerships. Fastlane creates value for dealers by providing them with an online checkout experience and enhancing dealer’s in-store purchase experience, giving them the power to sell more cars, be more profitable and increase overall customer satisfaction. By offering Fastlane’s turnkey purchasing solution, dealers give customers a convenient way to complete the purchase transaction while the sales team focuses on engaging with customers and building long-term relationships that last well after the car is purchased.
Fastlane’s technical integration team, based in Dallas, Texas, customizes the Fastlane e-commerce platform to meet the specific and unique needs of individual dealerships and dealer groups.
For more information about Fastlane, please visit their website, www.fastlane.car and their online newsroom, www.newsline360.com/fastlane. Contact Fastlane at sales@fastlane.car.
About F&I Express
Since 2008, F&I Express has been dedicated to leading the aftermarket industry into the digital age with innovative technology solutions. With solutions that cut costs, educate consumers, improve compliance and increase efficiency for dealers, agents, providers and lenders, F&I Express offers eRating, eContracting, eRegistering and eCancellations for aftermarket products on one platform. The Express Recoveries solution is an optimized eCancellation solution for lenders, providers and dealers to streamline the cancellation and recoveries process in an efficient and compliant manner. Express Digital Media gives digital retailers the power to educate car shoppers online with accurate and dynamic aftermarket rates and content. For more information about our innovative solutions, please visit www.fandiexpress.com or follow us on Twitter @fandiexpress.
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DrivingSales, LLC
MUSA Becomes First to Offer Automated Decisioning
MUSA Auto Finance becomes first non-captive automotive leasing company to offer automated decisioning
MUSA also adds pre-populated, automated documents to its proprietary portal, saving dealers from the time-consuming tasks typically associated with leasing.
DALLAS, Texas, Oct. 2, 2017 – MUSA Auto Finance, an automotive lender specializing in effortless leasing for new and pre-owned vehicles, announced today the launch of automated decisioning for leases submitted through DealerTrack, RouteOne or its online portal. This development makes MUSA the first non-captive / independent auto lender in the country to pair auto-decisioning with leasing. It also marks the final step toward achieving a completely effortless, fully automated lease for both new and used cars.
“Prior to rolling out auto-decisioning, dealers might wait up to 20 minutes for a callback. But when you’re dealing with prime customers who already know they’re approved and just want to close the deal, that’s 20 minutes too long. With MUSA auto-decisioning, they’ll get an answer within 30 seconds,” said Jeff Morgan, CEO of MUSA Auto Finance.
Morgan said MUSA’s underwriters have authority to rehash, make credit decisions and customize the callback to help a dealer over the finish line. “Our dealers can forget about waiting on hold. A couple of rings and you’ve got a live underwriter on the phone,” he said.
Once the decision has been returned, MUSA auto-populates the lease documents needed to finalize the funding package. As of this month, the following documents are automatically pre-populated for the dealer:
- Lease contract
- Credit application
- Agreement to provide insurance
- Vehicle condition report
- Funding checklist
President Richard Frunzi said MUSA completely eliminates or automates many of the challenges associated with the leasing process. “As a dealer, you don’t need to be an expert on leases to get one done with MUSA,” he said. “In fact, dealers who have never done leasing before will find our process surprisingly simple. New or used, economy or luxury – we offer effortless leases for a wide range of vehicles.”
Frunzi said his company will lease used vehicles up to seven model years old, a range that is unheard of among the few providers that offer used leasing. “With the wide variety of vehicles that fit our program, we are converting a lot of customers who were planning to purchase and end up choosing our lease instead. We can get them a lower payment and a shorter term, so they can trade up sooner and not worry about negative equity. The dealer gets repeat business faster, and the consumer saves money on a nicer vehicle. It’s no wonder leasing is skyrocketing in popularity, especially among millennials.”
MUSA is now doing business in 29 states, with representatives already on the ground in Alabama, California, Florida, Georgia, Illinois, Missouri, Texas and Washington. The company is also signing up dealers in Arizona, Arkansas, Delaware, Idaho, Indiana, Kansas, Kentucky, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Jersey, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Utah and Virginia.
MUSA recently secured $175 million in funding capacity through a warehouse facility with Goldman Sachs and a capital investment from Crestline Investors, Inc. This funding will enable MUSA to launch its auto leasing program nationwide, as well as implement future enhancements to its online portal.
To learn more about MUSA’s effortless leasing, visit www.musaautofinance.com and click “Dealers.”
About MUSA Auto Finance
MUSA Auto Finance maintains its corporate offices in Dallas, Texas, with a servicing and collections center in Jacksonville, Fla. MUSA originates its leases from franchise and select independent dealers and will soon expand its sales force nationwide. The company expects to have marketing reps in 25 major markets and to be doing business in 48 contiguous states within the next two years.
MUSA was founded by Jeff Morgan, who also owns Mortgages USA and Internet Auto Group. Richard Frunzi, President, former co-founder and COO of Exeter Finance Corp., joined Mr. Morgan in 2016 to create MUSA Auto Finance. MUSA’s leadership team also includes Cinde Perales, Chief Compliance Officer; Eric Estes, Chief Operations Officer; and Scott Schondau, Chief Financial Officer. For more information, visit www.musaautofinance.com.
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DrivingSales LLC
MUSA Auto Finance Launches Portal for First-of-its-Kind Automated Leasing
DALLAS, Texas, Aug. 11, 2017 – MUSA Auto Finance, an auto finance company specializing in new and pre-owned vehicle leasing, announced today the launch of its online portal, where dealers can submit applications, receive decisions and print pre-populated lease contracts. This portal automates a typically complicated process and, for the first time, enables truly effortless leasing.
“In an environment where loan terms continue to escalate, customers are being taken out of the market for far too long. That’s why I believe leasing has drawn so much attention over the past couple of years,” said Jeff Morgan, CEO of MUSA Auto Finance. “The problem is, the standard leasing process is confusing and time-consuming for dealers. It’s so difficult that many dealers don’t even want to consider doing a lease. But our automated leasing program will change that.”
Dealers simply send MUSA the customer and vehicle info, agreed-upon vehicle price, and down payment through DealerTrack, RouteOne, or the MUSA portal. Then MUSA structures the lease. With one click of a button in the proprietary dealer portal, dealers can print the completed lease agreement and other documents needed to finalize the funding package.
President Richard Frunzi shared, “When we started this company, our mission was to modernize auto leasing so dealers no longer need to worry with complicated worksheets, tedious deal structuring, and kicked contracts. Leveraging this kind of automation for leasing is unheard of in the industry today – and especially for both new and used cars.”
MUSA is now doing business in 29 states, with representatives already on the ground in Alabama, California, Florida, Georgia, Illinois, Missouri, Texas and Washington. The company is also signing up dealers in Arizona, Arkansas, Delaware, Idaho, Indiana, Kansas, Kentucky, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Jersey, New Mexico, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Utah and Virginia.
MUSA recently secured $175 million in funding capacity through a warehouse facility with Goldman Sachs and a capital investment from Crestline Investors, Inc. This funding will enable MUSA to launch its auto leasing program nationwide, as well as implement future enhancements to its online portal.
To learn more about MUSA’s effortless leasing, visit www.musaautofinance.com and click “Dealers.”
About MUSA Auto Finance
MUSA Auto Finance maintains its corporate offices in Dallas, Texas, with a servicing and collections center in Jacksonville, Fla. MUSA originates its leases from franchise and select independent dealers and will soon expand its sales force nationwide. The company expects to have marketing reps in 25 major markets and to be doing business in 48 contiguous states within the next two years. MUSA was founded by Jeff Morgan, who also owns Mortgages USA and Internet Auto Group. Richard Frunzi, President, former co-founder and COO of Exeter Finance Corp., joined Mr. Morgan in 2016 to create MUSA Auto Finance. MUSA’s leadership team also includes Cinde Perales, Chief Compliance Officer; Eric Estes, Chief Operations Officer; and Scott Schondau, Chief Financial Officer. For more information, visit www.musaautofinance.com.
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