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Jamie Oldershaw

Jamie Oldershaw General Manager, DealerRater

Jamie Oldershaw Blog Posts

Not Responding to Reviews Is Costing You Money

Not Responding to Reviews Is Costing You Money

Picture this: You’ve just finished dinner at a new restaurant with your friends. The food was delicious, service impeccable. As you’re walking …

The Untapped Source for Attribution Learnings: Customer Reviews

The Untapped Source for Attribution Learnings: Customer Reviews

Understanding the factors that influence a customer’s purchase decision is such a thorny issue that our industry devotes an entire conference fo…

How and Why Dealerships Should Build Brand Ambassadors

How and Why Dealerships Should Build Brand Ambassadors

Salespeople sell cars. But brand ambassadors make your customers so happy that they tell other people about you and return to do business with you time and…

Dealerships: Here’s Why Your Customers Write Positive and Negative Reviews

Dealerships: Here’s Why Your Customers Write Positive and Negative Reviews

Why do some customers write glowing, five-star reviews of dealerships while other customers trash dealerships? This is a significant question – after…

People Buy from People: Connect Your Salespeople to Consumers

People Buy from People: Connect Your Salespeople to Consumers

No matter how complicated car-purchasing becomes, one simple truth endures: the path to purchase ends with a person working with another person. So I a…

Online Reviews Drive Customers to Your Dealership

Online Reviews Drive Customers to Your Dealership

We’ve been in the business of reviews for quite some time now – 15 years to be exact.  As DealerRater has grown, so has the power and infl…

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