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Jared Hamilton
From: Jared Hamilton
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Jim Leman

Jim Leman Writing about dealer operations

Exclusive Blog Posts

Managing Facebook Leads with 1 easy step

Managing Facebook Leads with 1 easy step

Luckily for us we have this Facebook Market Place Listing partner Hammer cultivating FBMP leads during/after hours into appointments for us. They have real…

How Local Influencers Can Boost Your Business

How Local Influencers Can Boost Your Business

‘Live On Location’ radio shows are still a staple in Saturday morning car sales. It’s been an effective way of capturing an audience&…

Fast vs First to Market

Fast vs First to Market

In a business where speed wins, first steps can lose.   Reasoning being—the distinct possibility—like is the case in any race&mdas…

Powerful Sales Questions to Ask and Sell More Cars

Powerful Sales Questions to Ask and Sell More Cars

  Using powerful questions in sales is one of the best ways to build rapport while gathering important information about your customer. …

Ways in Which Automotive Dealer Management System Helps Boost Profits and Minimize Expenses

Ways in Which Automotive Dealer Management System Helps Boost Profits and Minimize Expenses

Although most of the industries of today are transforming digitally, some skeptics do exist when it comes to investing in an automotive dealership manageme…

TagRail™ Delivers Better Buying Experience, Increasing Up Conversions

TagRail, creators of digital sales intelligence and customer engagement workflow tools for progressive auto dealerships, announced today continued dealer recognition in improving showroom up conversion and vehicle closing ratios.

“Since using the TagRail platform in our dealership, we’ve noticed a more relaxed environment, with our sales consultants now handling decision-making once left to the sales manager, and therefore our closing ratios are on the rise," says Jenan Culic, General Manager for Downtown Toyota, Toronto, a part of the Downtown Auto Group. TagRail went live there this spring. 

“I attribute this improved closing ratio to how TagRail acts like a Fitbit platform for the car dealership, providing performance feedback, accountability, and measurement that tells us how we are doing and how to continue to improve customer engagement, sales efficiencies, and retention,” Culic adds.

The TagRail customer experience management (CEM) platform structures, organizes, and streamlines how:

  • Sales departments engage and welcome customers in a shoulder-to-shoulder partnership, so the experience is transparent, seamless, complete, and comfortable for all parties.
  • Sales managers monitor, manage and help sales consultants set and attain weekly and monthly performance goals. Built-in accountability provides sales consultants and their managers near real-time feedback that motivates, encourages, and creates powerful competitive incentives to excel.

“Today’s customers want to feel good about the sales consultant and dealership they are considering spending their money with,” says TagRail CEO Kiran Karunakaran, “or they will go elsewhere if this is not their experience that they are accustomed to in other retail environments. TagRail helps the dealership foster trust and engagement and thereby converting more walk-in traffic into paying customers.”

Offering mobile tools for engaging, tracking, and monitoring workflows throughout the dealership, TagRail brings modern business process management and oversight to automotive retail. www.tagrail.com

 

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