Kyle Reyes

Company: The Silent Partner Marketing

Kyle Reyes

The Silent Partner Marketing

Jun 6, 2016

This Study About Millennials And Booze Will Help You Sell More Cars

We all know that drinking and driving don’t mix.  But drinking and car shopping?  Perhaps that’s a different story.

Check this out.  A new study called “Behind The Bottle: An Exploration of Trends in the Spirits Category” found many millennials buy expensive booze so they can post pictures of themselves drinking “cool” brands on Facebook, Instagram and Snapchat.  They say it impresses their friends and helps them gain social equity. 

In the same study, 42 percent of adults aged 21-and-up say that digital media helps them “get ideas and recommendations of what spirits to buy”.  Only 24 percent cited traditional media including TV, print and radio to influence their alcohol purchase.  The number one factor?  “Word of mouth” which weighed in a 59 percent.

According to the study, 28 percent of millennials endorsed the statement “I sometimes order a premium brand just to impress my peers,” compared to only 11 percent of Baby Boomers.

Apply the mindset to the automotive world now.  It’s interesting data when it comes to the thought process of many dealerships.  Take, for example, this story that a dealer shared with us last week.

A 28-year-old guy came into the showroom and was looking at vehicles on the floor.  The sales guy assumed, based on his age and appearance, that the buyer would be looking for a lower end vehicle. 

Imagine his surprise when the guy ended up buying a fully loaded Mustang.

The guy’s reasoning?  “I know it’s not very practical in New England, but damn am I going to look cool on Snapchat in this thing.”

In order to understand the buyer, we need to understand their desires.  In the case of this particular buyer, social equity was massively important. 

In fact, he went so far as to tell the dealer he came into the showroom because he had seen some of the dealership videos that friends who purchased from there shared on social media.  The fact that the buyer was Snapchatting and posting on Facebook from the lot should have been a tip off for the sales team.

As the press release pertaining to the booze and millennial study puts it, “knowledge of spirits is becoming social currency among millenials.”

But isn’t knowledge of products as a whole social currency?  God knows it is in the world of automotive.

Remember, the road to the sale for the millennial is often a different road than you’re use to taking.  They don’t just want to be sold – they want to be engaged.  They want to feel good about doing business with you. 

But most importantly?  They want you to provide an experience – from social to the showroom floor – that is convenient for them and fits their expectations.

POSTED BY

Kyle Reyes is President and CEO of The Silent Partner Marketing.  He's also an acclaimed Keynote Speaker on entrepreneurship, leadership, marketing and social media.  You can find him on Facebook  LinkedIn and Snapchat (@dasilentpartner).

Kyle Reyes

The Silent Partner Marketing

President, CEO

This Study About Millennials And Booze Will Help You Sell More Cars We all know that drinking and driving don’t mix. But drinking and car shopping? Perhaps that’s a different story. Check this out. A new study called “Behind The Bottle: An Exploration of Trends in the Spirits Category” found many millennials buy expensive booze so they can post pictures of themselves drinking “cool” brands on Facebook, Instagram and Snapchat. They say it impresses their friends and helps them gain social equity. In the same study, 42 percent of adults aged 21-and-up say that digital media helps them “get ideas and recommendations of what spirits to buy”. Only 24 percent cited traditional media including TV, print and radio to influence their alcohol purchase. The number one factor? “Word of mouth” which weighed in a 59 percent. According to the study, 28 percent of millennials endorsed the statement “I sometimes order a premium brand just to impress my peers,” compared to only 11 percent of Baby Boomers. Apply the mindset to the automotive world now. It’s interesting data when it comes to the thought process of many dealerships. Take, for example, this story that a dealer shared with us last week. A 28-year-old guy came into the showroom and was looking at vehicles on the floor. The sales guy assumed, based on his age and appearance, that the buyer would be looking for a lower end vehicle. Imagine his surprise when the guy ended up buying a fully loaded Mustang. The guy’s reasoning? “I know it’s not very practical in New England, but damn am I going to look cool on Snapchat in this thing.” In order to understand the buyer, we need to understand their desires. In the case of this particular buyer, social equity was massively important. In fact, he went so far as to tell the dealer he came into the showroom because he had seen some of the dealership videos that friends who purchased from there shared on social media. The fact that the buyer was Snapchatting and posting on Facebook from the lot should have been a tip off for the sales team. As the press release pertaining to the booze and millennial study puts it, “knowledge of spirits is becoming social currency among millenials.” But isn’t knowledge of products as a whole social currency? God knows it is in the world of automotive. Remember, the road to the sale for the millennial is often a different road than you’re use to taking. They don’t just want to be sold – they want to be engaged. They want to feel good about doing business with you. But most importantly? They want you to provide an experience – from social to the showroom floor – that is convenient for them and fits their expectations. POSTED BY Kyle Reyes is President and CEO of The Silent Partner Marketing. He's also an acclaimed Keynote Speaker on entrepreneurship, leadership, marketing and social media. You can find him on Facebook LinkedIn and Snapchat (@dasilentpartner).

14106

4 Comments

Robert Drews

Mile High Motors

Jun 6, 2016  

I agree 100%, i fall into the millennial category and this really hit home with me. An insight to myself id even go as far to say. One of the biggest factors for me before buying a vehicle is internet interaction, and most people my age only care about the appearance not practicability. I'm actually working on my dealerships website to become more interactive. I'm not sure if you read comments here but i'd love to contribute my insight on millennials and the car dealership industry since i have connections with both. Who would i contact?

Kyle Reyes

The Silent Partner Marketing

Jun 6, 2016  

Drop me an email - kyle@thesilentpartnermarketing.com.

Dan Ferguson

Stream Automotive

Jul 7, 2016  

Dealer Guy - while I agree with a lot of what you say in regards to gaining insight with age and maturity, I think you're missing the point.  If you don't adapt and identify with the millenial mindset and sell to them on their terms, MOST dealers will suffer.  Perhaps not with your brand(s) in your market RIGHT NOW, but ulimately we must strive as an industry to allow our new customers to follow the path of least resistance to our stores and into our customer databases.

Recommended Posts

Manahawkin Kia

At Manahawkin Kia, you'll find a reliable Kia dealer in Manahawkin, NJ, providing an extensive selection of both new and used Kia cars for sale. Whether you're in the market for a brand-new Kia or a pre-owned vehicle, we have a wide range of …

Manahawkin Kia

Manahawkin Kia

51
Last Week

ONYX Motors

ONYX Motors builds the best electric motorbikes for performance, style, and everyday use. Check out our electric motorbikes for sale, customize your ride with electric motorbike parts, and experience the power of a 80V electric bike today. Visit our …

ONYX Motors

ONYX Motors

47
August 22nd

Car Time Supercenter

Car Time Supercenter is your trusted family-owned used car dealership serving Tucson and surrounding areas. Shop used sedans, SUVs, and trucks for sale in Tucson. Since 1984, we have provided honest pricing and hand-selected reliable inventory. Explo…

CarTime Supercenter

Car Time Supercenter

73
August 19th

Car Time Supercenter

Car Time Supercenter is your trusted family-owned used car dealership serving Tucson and surrounding areas. Shop used sedans, SUVs, and trucks for sale in Tucson. Since 1984, we have provided honest pricing and hand-selected reliable inventory. Explo…

CarTime Supercenter

Car Time Supercenter

73
August 19th

PDRTX Smart Auto Repairs

PDRTX Smart Auto Repairs is the auto repair shop you can rely on for top-rated service. From auto hail damage repair to full-service support at our auto body shop, we also install premium car paint protection film to keep your vehicle looking new. Ou…

PDRTXSmart AutoRepairs

PDRTX Smart Auto Repairs

55
August 19th