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LivePerson Automotive

LivePerson Automotive

Consumer Messaging Platform

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Star Rating Distribution:
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Contact Info

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About the Product

LivePerson's Messaging Platform helps you connect with consumers from your website, OEM sites, Facebook Messenger/Marketplace, Google My Business, Apple Business Chat, Autotrader and other Automotive 3rd party sites. Our Live Advisors and chat bots (as desired) will provide 24/7 backup as needed. The result is an excellent experience, from first impression to a lifelong relationship.

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Last edited by Erin Mueller on Mar 6, 2019

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Product Summary

Star Rating Distribution:
5
5
2
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Brings in inquiries and they are good at keeping the customer engaged with us.
Reviewed by a Controller March 30th
Recommended: YES
✅ Verified Rating

Pros: Brings in inquiries and they are good at keeping the customer engaged with us.

Cons:

We have a central area that uses all our own people and it works great!
Reviewed by a Marketing Director March 24th
Recommended: YES
✅ Verified Rating

Pros: It's easy for the customer, quick responses from knowledgeable people and they are very good at gathering information as well as keeping that customer engaged.

Cons:

Good chat and texting tool, very user friendly.
Reviewed by a Salesperson March 2nd
Recommended: YES
✅ Verified Rating

Pros: They have very good coverage and keep the customer engaged with us.

Cons:

Handled very well and very professionally.
Reviewed by an Internet Salesperson February 4th
Recommended: YES
✅ Verified Rating

Pros: Handled very well and very professionally.

Cons:

The new platform is very user friendly and super easy for us.
Reviewed by a BDC Manager January 15th
Recommended: YES
✅ Verified Rating

Pros: We find that the customers that chat through our website are usually serious about looking for a vehicle and these are great leads.

Cons:

Easy for customers to contact us and keep them engaged.
Reviewed by a Marketing Director Dec 13, 2019
Recommended: YES
✅ Verified Rating

Pros: Good chat and text platform. People use it a lot and we can interact in different ways with the tools and communication to tailer it to our dealership. Not cumbersome to use.

Cons:

Very professional and friendly, provides us with a lot of information.
Reviewed by a General Sales Manager Nov 19, 2019
Recommended: YES
✅ Verified Rating

Pros: A lot of good leads come through here, they are managed well and keep the customer engaged. Easy to track and nobody falls through the cracks.

Cons:

Everybody likes how this works.
Reviewed by a Salesperson Nov 14, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled, we can customize it, we can add to it, anything to keep the customer engaged.

Cons:

Very professionally handled and the information is great for leads.
Reviewed by a Sales Manager Nov 8, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled and the information is great for leads.

Cons:

It's ok, it gathers information from many sources.
Reviewed by Sales Manager Nov 6, 2019
Recommended: YES
✅ Verified Rating

Pros: It's a good back up program when we are not available and does bring in some leads, not as many as our old messaging tool.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for LivePerson Automotive? Claim your company page now!

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