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Spireon Introduces One-Step Vehicle Recovery Process—One of Many GoldStar Features Designed to Increase Efficiency
IRVINE, Calif. (March 16, 2017)— Spireon’s GoldStar GPS solution offers a one-step vehicle recovery process with the latest enhancements to its Recovery Link feature. Using the feature, Buy Here Pay Here (BHPH) dealers can automatically send locator links on lapsed vehicles to recovery agents via text or email in one simple step, increasing the efficiency and effectiveness of vehicle recovery. With a mobile-responsive interface and real-time insights on location and vehicle status, GoldStar’s Recovery Link minimizes financial risk for dealers by reducing the probability of vehicle damage, impoundment and other avoidable fees.
“One of the biggest hurdles BHPH dealers face in recovering assets is the number of manual steps required to communicate with recovery agents, increasing the time and money spent on recovery,” said Sunil Marolia, vice president of product management at Spireon. “Our latest Recovery Link feature streamlines the process and automates communication with agents. As we all know, time is money, which is why GoldStar is designed to help our customers be as efficient and productive as they possibly can.”
GoldStar is the only solution on the market that lets BHPH dealers see the number of times a recovery agent views a shared link, allowing them to monitor recovery progress and timeliness. An updated, user-friendly application shares both vehicle location history and current location data with recovery agents, making it easier to locate vehicles on the go. The mobile responsive design means the information can be clearly viewed on a smartphone or tablet computer.
Owner of Advantage Auto Sales, Brett Hilt, said, “I love the simplicity of sending a direct link to my recovery agent. It saves me time and limits access to other devices in my recovery group.”
Margie Kimble of Joe’s Auto Sales agrees. “I used to stay up late locating and relaying info to recovery agents over the phone. Now I can simply send them the recovery link and it’s a done deal.”
With Recovery Link, recovery agents only have access to vehicle location and information that is deliberately shared, offering another layer of security. Additionally, dealers can restrict access to the vehicle location after recovery by manually or automatically suspending the link, which otherwise expires after 30 days.
As a result of reliable and timely features like Recovery Link, 78 percent of customers using GoldStar have been able to finance customers with lower credit scores while closely managing risk, and 84 percent have reported reduced delinquencies.
To learn more about Recovery Link and other unique advantages of GoldStar, please visit www.spireon.com/goldstar-notifier/.
Spireon, Inc. is the industry’s leading open connected vehicle company, providing businesses and consumers with powerful insights to track, manage and protect their most valuable assets. The award-winning Spireon NSpire platform supports more than 3.75 million active subscribers across the company’s growing suite of products for new and used car dealers, lenders and financial institutions, rental car agencies, insurers and consumers, as well as fleet, trailer and asset management companies.
Learn more at www.spireon.com.