Maddy Low

Company: DrivingSales

Maddy Low

DrivingSales

Jul 7, 2017

It Has Never Been Easier To Be Average

It has never been easier to be average.

This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in October.

When we start to do anything new, it can be a struggle. We don’t have all the answers we need. But today, with just a little bit of effort, we can find them and ascend quickly to “average” status.

Want to learn how to drive more leads? In seconds, 188 million pages are there waiting to tell you. Thinking of picking up a culinary skill? Watch a YouTube video about literally any dish. The world is your oyster. Or your bruschetta. Or quesadilla. Or–brb, I need a snack.

In the Information Age, we can hack our way to junk and copy our way to passable before we’re just a tiny burst of work away from average. That wasn’t so bad! We’re already there! And — good news! — more of that helpful stuff is poured into the world with each passing second.

Yes, it’s never been easier to be average. But it’s never been harder to be exceptional.

To be exceptional, quite literally, you have to be an exception. You have to do things a little bit differently.

You can’t just follow the list, but the problem is, all those lists are so … ubiquitous…

They’re so … tempting…

They’re so … mysterious…

(It didn’t, by the way.)

So if being exceptional means being an exception, I have good news: Everyone already is. Everyone has a unique combination of experiences, aspirations, hopes, fears, beliefs, and skills.

But not everyone trusts that. Not everyone uses that.

I think it’s time we all did.

I think it’s time to be better than the average. It’s time to break from all the conventional thinking. It’s time to be exceptional, not “good enough,” not “gets the job done,” and certainly not “but I have numbers to hit.”

So how can you do that?

Trust your intuition.

The things that shot you up to average are external. The one thing that gets you to exceptional is you. There are no lists or YouTube tutorials to get you there. You can’t “best practice” your way to extraordinary. In a noisy, increasingly commoditized world, the only real differentiating factors are the individual and the team, in other words, people.

We all have access to the same tools and tips-and-tricks. More than ever, the things that make you an exception matter.

Trust your intuition.

So what does it take to do that and succeed? That’s what we’re exploring with Unthinkable.

Unthinkable is a collective journey to answer that one question. However, rather than end with a 12-step plan or 7 tips-and-tricks, we’re backing up a step from the moment of action to examine the way in which we prepare for it.

How can we be more specific and concrete in the aspirational anchors we throw out to the world? How can we better pull from the right influences to inform and improve our work? How do we create and take advantage of the right experiences in our lives and training in our work, both when they’re directly and indirectly related to the task at hand?

If we each had our own Iron Man suits, then most people and resources out there focus on playbooks and prescriptions for exactly how we should use then. Well what if we learned how all the parts worked? Then we could use them however we wanted — each of us in a way that’s an exception to every other person and moment, because every person and moment is an exception.

Yes, it’s never been easier to be average. So maybe it’s time we aspired to do the hard part. Let’s go.

Listen Here

Maddy Low

DrivingSales

Community Manager

2500

2 Comments

Mark Dubis

Dealers Marketing Network

Jul 7, 2017  

Maddy, thanks for sharing Jay's post.  Anyone in business and in this industry knows how important it is to provide a good customer experience.  Research shows that most customers when they leave the dealership, leave happy or satisfied with their purchase or service.  The details are what they may have had to go through to get there.  They dread the process, lack of transparency, and the games that many dealers play.  When every dealer says they are a great place to buy a car, and every website looks like same . . . consumers think every dealer is the same. 

If a dealer is profitable today, why should they put money into marketing that truly differentiates them from the competition, or into training to provide tools to cut their turnover.  When a dealer is average and profitable, what is the incentive to change?  Being a dealer principal today is not easy, but if they don't initiate programs to change with the times they will soon become irrelevant.

I'm sure Jay's presentation in October will be great.

Brandin Wilkinson

Woodworth Chrysler Dodge Jeep Ram Ltd.

Jul 7, 2017  

Great article.  Intuition is the highest form of intelligence!

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