Mark Frost

Company: Inbound Automotive

Mark Frost Blog
Total Posts: 22    

Mark Frost

Inbound Automotive

Nov 11, 2015

Google RankBrain: 5 Facts SEOs Need to Know

google-brainrank-hal-9000.jpgAs an SEO, I've grown accustomed to frequent news about updates and other changes made to Google's algorithm. But today's news from the world's leading search engine took me for a loop.

Here at Wikimotive, the idea of machine learning and AI as a part of future search results has been something we thought of as semi-futuristic. We knew Google was dabbling in machine learning AI, but assumed the technology was years away from being tested. But it turns out it's already here, and it's called RankBrain.

To quickly get you up to speed on this new search technology, we've put together five quick facts every SEO needs to know:

1. RankBrain is a Machine-Learning Artificial Intelligence System

We all knew it was coming. The robot takeover is here, and it's all Google's fault.

With the RankBrain system, Google has officially put search results in the hands of a machine-learning artificial intelligence system. Unlike the search algorithm it's a part of, which requires updates from Google's search engineers, RankBrain is able to learn and better supply results related to completely unique searches.

This means it's able to give users the best results possible for longtail and conversational search queries.
   

2. RankBrain Expands Upon Hummingbird

In 2013, the Hummingbird algorithm brought better conversational search results to Google. This meant you could ask Google questions and get accurate results instead of formatting your query to match what Google understood.

Hummingbird was able to better understand words and how they were connected in order to supply quality and relevant results for many longer queries.

RankBrain builds on to what Google started with Hummingbird, but is able to detect patterns and connect dots that were unable to be detected by the non-AI algorithm. Because of this, Google can now learn and begin to connect unique searches with others in order to provide better and better results for those that use long and conversational queries.
    

3. RankBrain is Smarter Than Google's Search Engineers

As a company, Google is made up of some of the world's best and brightest software engineers. You'd think that all of that time spent creating and tweaking algorithms and updates would give them the ability to outsmart a new AI like RankBrain.

Unfortunately, that's not the case.

In one experiment, the company put its search engineers head-to-head with RankBrain. They were asked to look at certain webpages and make a guess as to which page would rank at the top of Google search results. The engineers were correct 70 percent of the time, but RankBrain was correct 80 percent of the time.

I'm sure they all had questions about job security afterward.
   

4. RankBrain is Used to Process a "Very Large Fraction" of Queries

While the exact number hasn't been made public, Google did announce that RankBrain is an active part of the process that serves a "very large fraction" of its search queries.

At this point, there's no word of any reported traffic effects from RankBrain, which has reportedly been going through a rollout process since early 2015. As we learn more about the technology, though, it's expected that SEOs will put together the pieces of the puzzle to determine where the changes are being made, as well as the fallout from said changes.
   

5. RankBrain is Now the Third-Most Important "Signal"

Because RankBrain is a part of Hummingbird, it acts as just another one of the hundreds of signals used by Google to rank pages and serve results. However, Greg Corrado, a senior research scientist at Google, told Bloomberg that RankBrain has already become the third-most important signal for serving search results.

So despite being new technology, it's clear Google is betting big on RankBrain.

 

There are still plenty of questions on the table about RankBrain, especially amongst SEOs. Wikimotive will keep a close eye on all developments involving RankBrain and report new findings as they come in.

 

Originally Published to Wikimotive.com on October 26, 2015. 

Mark Frost

Inbound Automotive

Owner and CEO

2181

1 Comment

Eduardo Aragon

FlexDealer

Apr 4, 2016  

Great post. Our office is buzzing with the official release of the top 3 ranking factors and Rankbrain is in the tri-fecta. It's amazing how this will impact dealerships now, I am surprised at the dearth of posts about this. Thank you for summing up this complex topic so neatly. 

Mark Frost

Inbound Automotive

Oct 10, 2015

The 5 Rules of Great Content for 2016

Rules of Great Content 2016

The web revolves around content. A lot of content. According to Internet Live Stats, there are currently around 200 million active websites. That's not individual pages, but actual unique websites that can contain millions of pages of their own.

Standing out from the crowd is a lot more difficult than it used to be, but not impossible. Using the information below, you can start creating better content that is more easily discoverable by search engine users and more easily shareable on the social web.

As the web grows even more in 2016, these five rules will help you create great content and stand out better than ever before.

 

Be Evergreen


The problem with most content is that it has an expiration date. Yes, just like your milk and eggs content can go bad. It won't start clumping up or develop a disgusting smell, but it will become worthless to readers after a certain amount of time.

Sometimes you can't avoid this. For instance, I would never suggest to a car dealer that writing about the current model year is pointless because the manufacturer is just going to create a new one the next year. No, I'd tell them they need to consistently be creating new content or updating existing content to reflect or keep up with changes.

Your ultimate goal, however, should be to focus as much of your time on content that does not become irrelevant after a certain time. Evergreen content allows you to grow traffic more consistently because this content doesn't lose traction as quickly as date-dependent content.

When done correctly, evergreen content can work wonders for your overall organic traffic numbers. By targeting popular topics, you'll find it's often like discovering oil on your property. Once you've finished the work, you can sit back and let the traffic flow in like checks from the oil company.

 

Be Socially Shareable


If you're new to online content and digital marketing, the term "shareable" might throw you for a loop at first. But the concept is simple: shareable content invokes action from users. This is the type of stuff your mom used to forward you via email but now shares via Facebook to all of her friends and family.

How does it invoke action from users?

Shareable content can usually be described as funny, uplifting, sad, and/or informative. When you discover this content, it makes you think about other people and how they'd like it. Most of the time you also enjoy the content, but a lot of shares are for specific friends or groups of friends.

For example, I've made it public to my Facebook friends that I love my cat. Because this has become so tied to my Facebook profile, friends regularly share content about cats with me. Whether it's a funny video about cats vs. dogs or an informative article about how cats actually hate us all, it's clear people associate me with that type of content.

How do I create shareable content?

Do you want to make people laugh, inspire them, make them cry, or inform them? Answering this question is the first step. The next step is asking yourself if people care enough about this topic to share with their friends. You can make some niche content work, but the topic should be something most people can connect with.

 

Be Helpful


Content should always be helpful in some way, shape, or form. Even if your content isn't answering questions, it can still be helpful. Even an article with embedded videos of people scaring cats can be thought of as helpful if you're looking to laugh during a quick break at work.

Regardless of what your content is about, you need to ask yourself: will someone find this helpful?

Am I making them laugh? Am I informing them of an important development within their industry? Am I helping them accomplish something?

The more you think about ways your content can help people, the most success you'll have.

 

Be Specific with Intent


Content, especially content created for SEO, needs to have a specific intent. Just as search users present intent with their queries, you need to craft your content to match that intent.

The days of ranking content because you mentioned certain keywords are over. In order to rank well today, you need to have all of your ducks in a row. Keywords do still matter, but the intent of your content is even more important because Google is able to better crawl and rank content based on more contextual factors than ever before.

This means that if someone is looking for "iPhone 6S tips and tricks," you're providing them with exactly that. This content would describe things the iPhone 6S can do that aren't completely obvious or mentioned in the phone's manual. This content would be completely different from what you'd provide for "how to use iPhone 6S."

Going deeper with intent, if I search "buy a TV," Google provides results that match my intent. I'm not looking for information on TVs, I want to buy now.

On the other hand, if I search "buying a TV," Google provides results for TV buying guides and other informative content.

(Mentioned in previous articles, this is an example of transactional vs. informational keywords.)

When reviewing content, you can keep yourself on the straight and narrow path by asking yourself: what is the intent of my target keywords and does my content match that intent? It's that easy.

 

Spark Conversation


Unless your content is designed to help someone complete a simple task, one of your big goals should be to spark conversation.

But why is this important?

You want people to take action on your content! Whether that means they spend extra time on your site writing a comment, send it to a friend and have a private IM conversation about it, post it on Facebook, or write a reply and link to it on their own site.

I've found that if you can consistently write content that stands out, you'll attract more overall action around your content. All of these actions not only help your site's natural readership and social readership, but also affect SEO as well.

So the next time you sit down for a brainstorming session, start thinking of ideas that will get people talking!

While it's tough to create content that follows all five of these rules, your goal should ultimately be to nail at least three of them. If you're struggling to create great content, bookmark this page and read it before each writing session. I've found that simply reminding myself of these rules helps inspire me to write better and better content each day.

 

Originally Published to Wikimotive.com on October 19, 2015. 

Mark Frost

Inbound Automotive

Owner and CEO

1554

No Comments

Mark Frost

Inbound Automotive

Oct 10, 2015

4 Powerful SEO Statistics That Prove the Value of Search Traffic

SEO-Statistics.jpg

While SEO isn't new to those of us in the digital marketing industry , there are plenty of small and local businesses that are only now being introduced to the power of organic search traffic. Whether you're a salesperson for a marketing company who needs ammo to make the sale, or a local business owner looking for more reasons to invest in SEO, these statistics will help you better understand the overall value of search traffic.

 

Local Search Users Take Action

88% of consumers who search for a specific type of business via mobile call or visit within 24 hours. (Google's Mobile Movement Study, 2011)

By now, every local business owner is aware of the importance of local search. It can make or break your business today because customers are on-the-go and want to save time wherever they can. Gone are the days when you looked up a business in the White Pages or drove around town blind looking for a specific shop. Our phones not only give us that information in a matter of seconds, they can lead us there quickly so we can get more done. If you want those 88 percent of consumers to be able to call you, make sure you have a local SEO strategy in place so you can be found above your competition.

Search Leads to Sales

Leads from search engines close at a 15% rate. Higher than referrals, paid search, and outbound.

When you get a call from a telemarketer, you're more than likely not looking or interested in the product or service they're pitching, right? It's probably also annoying getting a random call from someone trying to sell you something. If you were interesting in their products or services, you'd search for it! This is the ultimate example of why leads from organic search traffic is so valuable. Instead of being pitched at a random time, consumers are seeking out your business. No one searches for "car dealers in NH" unless they're in the market or soon to be in the market for a car in New Hampshire. So if you're the car dealer at the top of this SERP, you're sure to be raking in leads after ready-to-buy customers click through and view your inventory.

Page 1 is Where You Want to Be

75% of users never go past the first page of search results. (HubSpot)

Businesses cannot afford to be on page two for keywords related to their business because most people will never get past the first page. They're likely to find exactly what they're looking for, and then they're gone and out of the market. You didn't even get a chance to gain their business because they won't even know you exist. No amount of paid search or traditional advertising can make up for the value that being on the first page (hopefully near the top) can have on your business.

Paid Search is a Distant Second to Organic

79% of search engine users say they always/frequently click on the natural search results. 

Paid search is a great way to supplement your organic traffic, but it can certainly not replace it. Most users understand paid results are ads and instead choose to focus on organic results. Organic results are trusted as being the most relevant, so users understand what they're clicking on more than they do with paid results. This is why leads from organic search close at 15 percent, compared to paid search's 4 percent.

 

Originally Published to Wikimotive.com on May 18, 2015.

Mark Frost

Inbound Automotive

Owner and CEO

2341

No Comments

Mark Frost

Inbound Automotive

Oct 10, 2015

Viral Content: 5 Truths You Need to Know

Viral Content

Viral content has been the subject of constant attention. Business, marketers, and the media are fascinated by videos and other types of content that spread like wildfire and generate attention (and business) for the creators.

And while viral content sounds great when thinking only about the success, you also need to understand the pitfalls. It's easy to get caught up in the planning and production of potential viral content, which will hurt your ability to view things realistically.

In this post, we'll go over five hard truths about viral content that will introduce you to the other (dark) side to this popular form of marketing.

 

It Rarely Works the Way You Expect


The problem with viral marketing is a lot of business owners and marketers think they can catch fire if they just follow a formula or put a lot of money into a specific campaign. Unfortunately, there's no viral content formula for business. Even if you have a great product or service, a passionate audience/customer base, and an incredible campaign, that doesn't mean you'll see the level of success that took Dollar Shave Club from an idea to a business valued at $615 million in just a few years.

Think about it like Super Bowl Ads. Each featured company is vying for the country's attention, but only a few really stand out enough to be remembered the next morning. And those are ads with massive budgets behind them (not to mention the cost to air).

There's merit in trying to do something different or innovative in order to grab your target audience's attention. However, the goal should be concentrated solely on that mission instead of creating the next "viral" sensation.

Won't Make Your Products/Services or Other Marketing Better


I think of viral content as an act of desperation to some extent. A lot of businesses really suck, or fail with other marketing initiatives, so they devise viral content plans as a way of "standing out" or "going rogue."

But if your existing marketing isn't working, focus on what you can do to improve upon that instead of looking for a win with viral content. Maybe your website sucks. Maybe you need a new logo or slogan.

Or maybe your products/services suck.

You need to really examine your business now. Are you really better than your competition? What makes you better? Is your quality better? What about your prices?

Some people will tell you that marketing can make up for a crappy product, and I tend to agree, but only if you're an established brand and your prices are amazing. Otherwise, you need a better product in order to succeed.

Your Business is too Niche


The biggest problem most businesses face when trying to tackle viral content or marketing is that their products or services are simply too niche.

Going back to the Dollar Shave Club example: their business has a huge potential customer base in men and women who shave. Euromonitor estimates the razor and blade business takes in $2.8 billion (based on 2013 numbers).

Is your business in an industry with that much cash up for grabs? If not, it's unlikely you'll ever see the benefits of a viral content campaign. I'm going to guess this rules out the majority of you out there, as you're likely local businesses, B2B operations, or are just trying to innovate in a small market.

It Takes Focus Away from Other Efforts


While this is simply an assumption, the money and manpower that goes into creating a single viral content campaign would likely be better served in other departments. You could use that to do A/B testing on more traditional campaigns, beef up your PPC spend, experiment with social media, or seek professional SEO services.

It may only be $4,500, which is what it cost to produce Dollar Shave Club's video, but what if it was $50,000 or more? (In fact, that was the more reasonable estimate from the company that helped produce the popular Dollar Shave Club video.)

In order to achieve high production values in video, and high quality standards in other types of content, you'll need a budget. And unless you have a ton of money to burn, it's always safer and more beneficial to put that money into more secure efforts.

Viral Content Tends to Fade Quickly


Most viral content has an expiration date, so don't expect to see a lot of residual business from these campaigns (unless you pay/continue to pay for large-scale promotions). Here's a play-by-play of what typically happens:

  • Content is created
  • Promoted by creator
  • Promoted by blogs/media
  • Shared by target audience/fans
  • Popularity lingers for a few days
  • Hype dies down once new shares fade
  • New shiny thing is released and all is forgotten


Once it's over, it's over. Hopefully you picked up a lot of new business, or at least collected a lot of emails!

 

This may come off as a fairly negative post, and that's because it is. If you have a great idea, I don't want this to dissuade you into thinking you can't succeed. I just want you to lower your expectations and think about your marketing efforts critically before investing in creating viral content.

 

Originally Published to Wikimotive.com on August 31, 2015. 

Mark Frost

Inbound Automotive

Owner and CEO

1471

No Comments

Mark Frost

Inbound Automotive

Oct 10, 2015

Google Map Pack Update: 5 Thoughts on the New Design

Google Map Pack Update

Local SEO has become one of the most important focuses in the digital marketing community. This means it's only natural for everyone to take notice and rethink strategy when Google makes an update to its local Map Pack results.

In its latest update, which occurred around August 6, 2015, Google redesigned the Map Pack to fit with its mobile design scheme and reduced the maximum number of results from 7 to 3.

A lot of business owners went to sleep seeing their business on page one, but woke up completely pushed off. As SEOs and business owners, what are you supposed to take away from this change?

In this post, we'll explore five of the most important thoughts and takeaways from the latest Google Map Pack update:

 

Local Rankings Matter Even More


While it's always been important to rank #1, it's more important than ever to ensure your business actually shows up within the map pack, as there are now only 3 positions available on the initial SERP. (In order for users to see more results, they'll have to click through to Google Maps.)

This means more businesses will likely begin focusing on local SEO and the top 3 may beef up their efforts in order to stay on top. There's no more coasting by in the bottom 4. It's time to invest in local.

Google's Focus is on Improving Mobile Experience


In May 2015, Google officially stated that it's receiving more search queries from mobile devices than desktop devices in ten different countries, including the U.S. and Japan. (This actually contradicts data from comScore, which showed that smartphone and tablet searches accounted for only 29 percent of the market at the end of 2014.)

We don't know more than that, but it's obvious Google is focusing on improving its core search experience
more than on desktop.

In recent years, the company has been preparing us for the mobile takeover by suggesting responsive web design, which allows a site to conform to various screen sizes, is best practice moving forward.

With this change, it's clear Google wants to blend the desktop and mobile experience, and this update is just another step in making that happen.

Too Many Choices


Many experts believe that Google reduced the number of businesses in the local pack because CTR among the bottom results was extremely low. This does make sense, as Google's job is to quickly provide users with the best results in order to better connect users with information.

It's also possible that Google provided too many irrelevant results for many search requests. Not on purpose, but just by design of the previous Map Pack. With the new design, they're able to keep the results as relevant as possible.

In a recent Moz post, Casey Meraz displayed user tests in which everyday people interacted with Google's new Map Pack. None of the users were taken aback from the lack of 7-pack results, but were confident in making a decision based on reviews and ranking.

Less Website Traffic


Because of the new Map Pack design, it's likely most businesses will receive less traffic, despite there being less competition.

Why?

Because of the design change. Instead of the business name appearing as a clickable link, most of the listing displays as clickable.

But unlike the previous Map Pack design, it does not direct the user to the business's website. Users are now directed to a new SERP that brings up the local map and prominently displays the business's full information.

There are buttons on the Map Pack that link to business websites and provide directions, but users are accustomed to clicking on a business's name or title in order to get the website.

In fact, Casey Merez also did a heatmap test with the new Map Pack, which showed users click more on the business name than on the website. With this data in mind, it's possible this new design could be cause less traffic to funnel to business websites.

Google+ Deprioritized


By now, we all know that Google+ has been a failed experiment. The search engine company's social network showed a lot of promise when it was first released, but failed to catch on with everyday users.

In the past couple of years, Google has slowly been moving as far away from Google+ as possible without completely shutting down the service.

First, Google shut down its authorship program, which allowed journalists and bloggers to claim content and appear in search engine results. Next, the company removed the requirement of a Google+ account with YouTube.

Now, with the latest Map Pack update, Google has removed the link Google+ (My Business) page link from local results. It's actually impossible to now navigate to a Google My Business page from SERPs.

And while some experts believe Google+ votes are a local ranking factor, I believe it's likely that posting content to a Google+ page is a waste of time.

 

At the end of the day, Google is going to make the changes it wants, regardless of what the SEO community thinks. So whether you're an SEO or a small business owner, take this information and use it to provide your clients with better results or better prioritize business marketing for the future.

 

Originally published to Wikimotive.com on October 5, 2015.

Mark Frost

Inbound Automotive

Owner and CEO

2441

No Comments

Mark Frost

Inbound Automotive

Sep 9, 2015

Blogging for Car Dealers: How to Get Started

Blogging for Business

Blogging for business is by no means a new phenomenon. It's been talked about for years now, and I'm sure most of you reading this have tried blogging, whether in your free time or for a business.

But while the craze around blogging has died down as it becomes more acceptable, there are still plenty of people out there skeptical about blogging and its potential benefits. In this post, I'll show you how to get started so you can be on your way to developing a more advanced and successful digital marketing strategy.

Every business's site should have a set of main pages that act as the gatekeepers of information. These offer information about your business, its services, and help assure potential customers that they're choosing the right business based on their needs.

With these pages, you're doing the bare minimum. For some businesses, that's fine. But if you're looking to go above and beyond in order to drive traffic and increase leads, a few pages just isn't going to cut it. You need other internal pages that link to this content in order to better establish authority with search engines (and users).

You have to start thinking of your site as not just a place for customers, but a resource for anyone and everyone interested in information about your services or products. That's easier said than done, though, right? Here's an example:

Wikimotive works primarily with car dealers on automotive SEO campaigns, so let's say you're a car dealer that's looking for a way to get more traffic, boost rankings, and get more high quality leads. This is how you'd start:

Create a List of Your Products and Services

Creating a list of your products and services will give you a good look at what you should be promoting and will allow you to figure out exactly what people are searching for in order to find businesses like yours.

Do Keyword Research

Adwords Keyword PlannerUsing the Adwords Keyword Planner Tool, take your list of products and one by one use them to gather related keywords and search volume. I recommend creating a spreadsheet for this data, as it's the easiest way to stay organized while doing keyword research.

To get started, simply click "Search for new keywords […]" and enter your product or service in the field labelled "Your product or service." If your business is local, or you simply want to target a specific location, click the first box under the "Targeting" heading. (For U.S. users, this will be labelled "United States," but may differ for international users.)

[irp]In the field labelled "Enter a location to target," type the location and the Keyword Planner should automatically suggest a few locations based on your search. You can be extremely specific with your targeting, so feel free to experiment. (Be sure to also remove the country target before clicking "Save."

Once you're ready to see your ideas, click "Get Ideas." This will send you to a results page that shows overall search data for keywords related to your search, related keyword groups (typically used for quick paid search campaigns), and individual keyword ideas that are related to your original search.

Browse through these and start adding keywords that are contextually informational to your spreadsheet. Informational? What is that?

I break keywords down into two different categories: transactional and informational. Transactional keywords are those that users search when they're looking to make a purchase. Informational keywords are used when someone is looking for information on a specific topic. Pretty simple.

For example, "used cars for sale" would be considered transactional, while "buying a used car" would be considered informational. You don't want your blog posts to be centered around transactional keywords because that should be the focus of your main/navigational content. We'll be linking to the main content from these blog posts in order to supplement that content.

Outline Topics Based on High-Volume Keywords and Get to Work

Now that you've got your keyword list, let's create a few ideas for individual blog posts based on those keywords. For our example of topic that centers around "used cars for sale," I'd pick the following keywords:

  • Best Used Cars
  • Buying a Used Car
  • Best Used Car Deals
  • Used Car Valuations
  • Certified Used Cars


From here, you want to develop an idea around each of these items. Think about the information people might be looking for when searching for these keywords and try to answer some of the questions you anticipate they'd ask. Here are the posts I'd write in this situation:

  • 10 Best Used Cars to Buy in 2015 - I'd gather information from all available sources in order to give readers an idea of the best used cars available in 2015. I'd base this list purely on reliability and overall value, as this is what car buyers think of as "best."
  • Buying a Used Car: 5 Things to Consider - To help consumers searching for tips about the used car buying process, I'd list five of the most important things they should take into account when buying a used car, including reliability, depreciation, mileage, and ownership history.
  • The Best Used Car Deals of 2015 - While somewhat similar to our "best used cars" post, the best used car deals is purely based on finding vehicles that offer the best value. Typically this means cars that allow you to save versus buying new.
  • How are Used Car Valuations Determined? - In this post, I'd explain exactly how dealerships determine the value of used cars when selling and appraising trade-ins. This will not only inform users of the process, but give them a little peace of mind should they be looking to trade in a vehicle or buy one.
  • What Makes Certified Used Cars Special - This is something a lot of car buyers probably wonder, and it's our job to inform them. I'd write about the evaluation process for most major brands, and the types of extra work that goes into "certifying" a used car.

Create a Blog Schedule

Blog Schedule

Now that we've got a few posts completed, let's work on creating a schedule for blogging. This will not only help you or your organization stay consistent with content efforts, but will also help you stay organized with topics and other focuses. Here's what we need to determine:

  • How often you want to blog
  • What topics you want to cover
  • When you want to cover specific topics

How Often You Want to Blog

How often you want to blog really depends on your resources. If this is something you'll be handing off to an employee to handle in addition to other work, you may want to only require one or two posts each week. But if you have a dedicated content writer or editor, you're likely to see better results in less time with a schedule of one post each day.

What Topics You Want to Cover

For our car dealer example, they should be covering a variety of topics in order to better compete for a variety of search terms related to their business. New cars, used cars, car loans, service, and repairs are probably the most basic, and you should have keyword sets and topics ready for each of these.

When to Cover Specific Topics

If you want to stay organized, it's a good idea to focus on certain topics during certain times. So if one week you want to focus on used cars and the next focus on new, you'll have an idea of what's coming up and can plan ahead accordingly. If you have a lighter blog schedule, it's a good idea to focus on one topic for an entire month before switching the focus.

You may also want to cover some topics based on the time of year. So if you know the new models are coming in around April of next year, plan on writing about them in March to prepare for that.

Conclusion

As long as you follow these steps, blogging for business should be a breeze. A lot of work goes into the production of great blog content, but as long as you're committed and consistent you should have no problem keeping up in order to get results.

 

This post originally appeared on Wikimotive's blog under the title "Blogging for Business: How to Get Started" on August 24, 2015. 

Mark Frost

Inbound Automotive

Owner and CEO

2193

No Comments

Mark Frost

Inbound Automotive

Aug 8, 2015

5 Ways Car Dealers Can Stand Out on Facebook

Stand Out on Facebook

One of the most difficult things businesses seem to struggle with in the their online marketing efforts is social media. While it's not new by the web's standards, businesses have only just begun to tap into its true potential over the last couple of years.

In the automotive industry, car dealers who previously questioned the value of automotive social media marketing are beginning to understand its value. With Facebook becoming a great advertising platform, on top of a platform to connect with customers and brand your business, car dealers have an opportunity to  sell more cars for a fraction of what it would normally cost.

Let's take a look at ways dealerships can stand out on Facebook.

 

Stop Self-Promoting and Give the People What They Want


When thinking about content for your dealership's Facebook page, stop thinking about self-promotion. It may sound like the exact opposite of what you think a Facebook page is for, but you need to think about how people (including yourself) utilize Facebook on a day-to-day basis.

You don't care about whether Joe and Jane Schmo bought a Jeep Wrangler today because you came onto Facebook to check on friends and family, as well as read news and see other interesting stories from the web. For your dealership to stand out, you have to post compelling and engaging content that can relate to your business. The most effective way to do this is to draw out the excitement in the brands you sell.

Post high quality images of cars you sell to show what they're capable of, giving the action a story. Post about the evolution of a particular model and ask people to respond with memories. Post facts about these vehicles, such as fuel efficiency or interior features to spark interest.

 

Create Awesome Content on Your Site


Your website is one of the most important aspects of successful social media marketing. You want to make sure you're not only sending people there to increase business, but you want to create shareable content to help grow your online presence.

Great examples of this for dealerships would be lists of modifications people can make, or vehicle comparisons that show how awesome the cars you sell are compared to the competition.

This content is not only great for your dealership's social presence, but also great for its SEO as well.

 

Give Your Inventory a Story


Posting inventory directly to Facebook and other social media sites has been controversial in the automotive industry. But done right, it not only becomes useful content, it brings real ROI to social media as well.

So instead of just announcing you have a "White 2015 Jeep Wrangler" in stock, give it a unique story to draw users in to engage. Since it's a jeep, you can say:

"This white paint job looks so clean. Almost too clean, in fact! Who's going to take this off-road for us?"

 

Add a Local Touch


For local businesses, connecting with area consumers on Facebook is a the best way to get your name out there. For car dealers, standing out often means the difference between being the highest-volume dealership and the lowest-volume dealership.

To build more connections with car buyers in your area, post interesting facts and history about your local area and talk about area attractions. People like to be informed, and if you can add in the local connection, you'll help increase engagement and interest in your Facebook page.

 

Engage with Users to Build Loyalty


All of the above will help give your dealership's Facebook strategy a nice foundation, but to build upon that you need to engage with users.

This will not only help solidify the connections you've started to make, but will help create the loyal advocates that will help increase the consistency of your dealership's business.

 

This is a syndicated post. It originally appeared on Wikimotive's blog

Mark Frost

Inbound Automotive

Owner and CEO

4204

2 Comments

Mark Rask

Kelley Buick Gmc

Aug 8, 2015  

Thanks for the ideas....we struggle at our dealership in this area

Mark Frost

Inbound Automotive

Aug 8, 2015  

Glad to help, Mark! If you're looking for more in-depth information, here's a giant post I wrote specifically on growing a Facebook page: http://wikimotive.com/gyso/grow-your-facebook-page-by-driving-it-like-a-sports-car/

Mark Frost

Inbound Automotive

Aug 8, 2015

Why Your Business Should Focus on Long Tail Keywords

Long_Tail_Keywords.jpg?width=750

When business owners think of SEO, they most likely think of ranking #1 for the most obvious search terms in their area. And while those are arguably the most high-value single targets for your SEO efforts, these terms, such as "[SERVICE] in [CITY]," are also the most competitive.

Because of this, businesses should explore options for long tail keywords when doing keyword research for SEO campaigns.

Long tail keywords, on top of being easier targets, have a lot of unique advantages over their short tail brethren that can open up a lot of doors for businesses looking to increase conversions.

So the next time you're thinking about the importance of specific keywords in the grand scheme of your overall SEO strategy, keep the following points in mind!

 

Short-Tail Searchers Are Often at the Very Beginning of the Buying Process


I was recently in the market for a used car here in New Hampshire. The first thing I did was search for "used cars NH." That's a great example of a short tail keyword that many car buyers here in New Hampshire will use when looking to research used cars online.

Now, for used car dealers, that term drives a lot of traffic if you're able to get the #1 position. The problem is, there's no telling where that buyer is in the car buying process. But because the search did not include "dealership," "dealers," or anything specific, such as a city in New Hampshire, it's really tough to understand the bigger picture behind my search.

Long Tail Searchers Are Ready to Convert


After doing all of my research at the beginning of my buying process, I knew exactly what I wanted. Like most car buyers, that changed 20 times throughout my research, but I've made up my mind now and I contact the dealership that shows up for my specific, long tail search.

This is the main reason why it's so crucial to target long tail keywords. You want to attract customers who are intent on buying NOW!

Now, for products like iPhone cases, or any small purchase, the value in ranking for short tail keywords is much higher than for larger purchases. (People will often do a search, pick one that looks nice, buy it, and be done with it in less than 15 minutes.)

Optimizing for longtail keywords also pays dividends the same way short tail keywords do, as people search in many different ways, you'll often receive many more visits for questions, misspellings, and other related variations.

Focusing on Long Tail Keywords Can Inadvertently Help Short Tail Rankings


Google understands the relationships between different searches, and by becoming an authoritative site on 10 ultra-specific topics related to your business, you can easily boost your rankings for the most high-value short tail keywords as well.

This way of thinking about rankings not only ensures you achieve more success with your SEO efforts, it also means you don't fall into the shortcut pitfalls of thin content and paid links. Many businesses, or their SEO companies, turn to these risky practices after having trouble ranking for the most competitive keywords in a particular industry.

By taking a deeper look at the opportunities long tail keywords can open up for your business, you could discover you're sitting on a goldmine of conversion opportunities!

 

 

Originally published to Wikimotive.com on November 24, 2014. 

Mark Frost

Inbound Automotive

Owner and CEO

2097

No Comments

Mark Frost

Inbound Automotive

Aug 8, 2015

Explaining ‘Quality Content’ Once and For All

Content Intent

The phrase "quality content" has become somewhat of a joke within the SEO and digital marketing community. It's used so often when giving SEO advice--typically without further detail or actionable instructions--that there's no way for a non-SEO to truly grasp the meaning behind it.

But that all changes today!

I want to give you my explanation of quality content to help shed light on any mistakes you might be making with your own content efforts.

Let's dig in!

 

You Have to Nail the Intent

Nailed the Intent

First and foremost, intent is easily the single most important factor to creating content today. If you don't nail the intent behind your content properly, you're not going to attract the right visitors, and your results will be suffer as a result.

But how do you understand intent?

In order to understand intent, you need an inside look at how people are phrasing searches related to your business/niche. For that, we'll use the Adwords Keyword Planner.

As an example, let's say you're trying to rank for the keyword "used cars for sale." The intent here is pretty simple: the user wants to find used cars for sale (likely within driving distance from their location). But the type of content you'd create for that target keyword would be a lot different from the content you'd create for "best used cars for sale."

A user searching for "used cars for sale" is probably after a list of used cars available at a dealership, or an aggregate display of used cars in their area. There's no phrase modifying this search, as is the case with "best used cars for sale." Modifiers help us identify searcher intent, allowing us to create content that will match that intent.

For instance, the "best used cars for sale" content should include a list of cars that are widely considered to be the most reliable. We've determined this based on the context of the word "best" combined with used cars. (If we were talking about "best movies ever," we'd be looking at movies that were universally well reviewed.)

I've come to put keywords into different categories based on intent. This helps me identify the right keywords to target on pages, and better craft content to meet the needs of search users.

The first is "transactional" keywords. These are keywords that show an intent to purchase. In our example, "used cars for sale" is a transactional keyword.

The second is "informational" keywords. Users searching these types of keywords are obviously out to be informed on a particular subject. People searching for "best used cars for sale" are out to be informed about the best used cars so they can make a better decision as a consumer. (They're also probably afraid of buying a lemon!)

Get into the habit of thinking about the intent behind keywords. It's really easy when you change your mindset. You've searched Google with the intent of buying, and with the intent of being informed, plenty of times. So take that experience and apply it to the keywords other people are searching for in your arena.

 

Creating Value for the User

Skyscraper Technique for Content and SEO

Stay in the mindset of a search user!

Now, instead of applying that information to identifying intent based on keywords, apply it to your satisfaction with the content of pages that rank well.

What was it that separated their content from others? It was probably the value they brought to the subject.

But what does that mean exactly?!

It means they nailed the intent of your query.

For our "best used cars for sale" example, to fully ensure you're going above and beyond for users, you'd be best off breaking your list down into categories, featuring cars, trucks, and SUVs. Some users may have only been searching for sedans, but it's very likely the large majority were just looking for used cars in general.

Now, if you want to target searchers of "best used SUVs to buy," though, you only have to worry about covering SUVs. The only downside is, once you start getting specific you're likely going to see major drops in search volume per keyword.

Whatever your individual situation, the goal is to think of ways you can add more and more valuable information to aid searchers based on that intent. To put this into practice, I employ the Skyscraper Technique.

The Skyscraper Technique is simply building off of the foundation other sources have built in order to create something that's even more valuable to users. For example, you could use used car data from multiple sources, such as U.S. News, Consumer Reports, as well as user-generated data from sites like Car Complaints and True Delta to create a list of best used SUVs that takes more data into account than any other page out there.

If you're going above and beyond your competition while staying on topic, you're creating a lot of great value for users.

 

Combine Great Writing and Page Layout


Finally we start discussing the actual writing of content! You'd think that wasn't the most important part.

Well, it is and isn't. To truly call your content "quality," you need to first nail the research and planning. As long as you do that and follow through, the only way things could go wrong is if your writing is absolutely horrible. You want to have a little fun, add personality, but still maintain flow for an uninterrupted reading experience for users.

After the writing is complete, it's formatting the page layout that may present you with trouble. You don't just want to leave paragraphs and paragraphs of text on a page. You need headings, images, maybe even contextually relevant video, depending on the type of page you're creating.

 

Leave the Over-Optimization at Home

Gordon Ramsay

On-page optimization is still extremely important for SEO success, but not in the way many of you might think. You do still need optimized headings, metadata, and images, so don't think optimization has been made irrelevant. The difference is you don't need to stuff keywords into every other sentence in order to have Google understand what your content is about and achieve rankings.

Instead, the optimization you do make should be subtle. Look for longtail keywords that can be naturally fit into your content without taking away from the flow or seeming out of place. It's not something you'll immediately master, but it does get easier over time.

 

Just Remember: Quality is Subjective


While I'd love to tell you that everyone will universally love your content if you follow these instructions, quality is subjective at the end of the day. Not everyone is going to approve, and it's nearly impossible to create "perfect" content.

As long as you're achieving results and utilizing the available data to improve with each new page, you're on the right track!

 

Originally Posted to Wikimotive.com on August 10, 2015.

Mark Frost

Inbound Automotive

Owner and CEO

1889

No Comments

Mark Frost

Inbound Automotive

Jul 7, 2015

How to Create Better Content in Less Time

Create Better Content in Less Time

One of the problems most individuals and businesses face with content production is the amount of time it takes to create great content. Whether you’re a nutritionist trying to build an incredible blog, or a car dealer that wants to improve your automotive SEO, content takes a lot of time and it can oftentimes feel like there’s never enough of it to do quality work.

In this post, I’ll provide step-by-step details on how you can stop feeling overwhelmed by and start creating better content in less time:

 

Do Research in Bulk

If there’s one thing that slows down content production, it’s on-the-fly research. You should be gathering resources and taking notes before committing to anything substantial.

Not only will this help you better understand the topic at hand, it will allow you to reference things quickly without getting lost in a sea of resources. You need to have a plan ahead of time in order to efficiently produce content.

In the end, bulk research also helps you better understand the topic. You’re not just reading bits and pieces needed for your content, you’re actually trying to comprehend it.

For example, this would be the difference between reading a textbook and just skimming through for specific details. Sure, you might know dates and names, but you won’t know the deeper significance.

Create an Outline for Every Piece of Content

Content without an outline is like a road trip without a route. You need to know what you want to talk about, what order you’re going to do it in, and how it all flows to create an engaging, informative finished product.

To help you understand exactly what an outline is, here’s a look at the outline I put together for this post:

  • Do Research in Bulk
    • On-the-fly research slows down production
    • You’ll understand the topic better
  • Create an Outline for Every Piece of Content
    • You wouldn’t start a road trip without a route, would you?
    • Provide example outline, explanation
    • Advice on using the outline to write more efficiently
  • Create a Process for Staying on Track
    • Process brings creativity to the surface
    • Breakdown of personal process
    • Be aware of the time
  • Before Writing, Ask Yourself: “How Can I Make This Idea Better?”
    • Your content will never be perfect
    • Visualize and re-read outline
  • Read and Edit on the Fly
    • Good habit to get back on track, catch errors

As you can see, the headings featured on this post are my main talking points. Within those, I add specific notes below so that I know exactly what I want to say before I get begin the actual writing process.

Use the outline as a visualization of what you want to achieve with each individual piece of content. Be as detailed as possible to ensure that you’re able to finish a thought and move right into the next part without getting distracted or lost in thought.

When practiced over the course of a few months, it’s possible to create content in half the time it might have previously taken. And that’s all while improving upon the overall quality as well.

Before Writing, Ask Yourself: “How Can I Make This Idea Better?”

Content is never perfect, and I don’t think it can ever labeled as such. But that doesn’t mean we give up and just write whatever pops into our heads without thinking.

Once you’ve got your outline, take a few minutes to look it over and think about how you can make the idea even better. Sometimes we’re in a rush, sometimes we’re not focused on the work at hand, and adding this element can really ground you in order to help create better content.

Don’t force ideas, but visualize the flow of the content and try to fill any missing blanks with pockets of useful information. You’d be surprised at how often just asking yourself if that’s really the best you can do will spark new and creative ideas.

Create a Process for Staying on Track

While there’s some belief that process hinders creativity, you’ll find you can bring creativity to the surface with less effort when you simply create a process and stick to it.

Here’s a breakdown of how I personally work on content:

  • Starting Research (keywords, related content search, inspiration)
  • Topical Research (links to resources and notes)
  • Create Outline
  • Go Over Research and Finalize Outline
  • Start Writing in the Middle
  • Read Through Content and Create Introduction/Conclusion
  • Brief Final Editing/Formatting
  • Publish

Having this process laid out gives me the structure needed to stay consistent with the quality of my work. I rarely feel like I’m missing anything, and I always know where I’m going with the work.

Additionally, be aware of how much time you’re spending on certain parts of your process. I like to set a timer and give myself 15minutes per 300-word section. This is just enough time to do great work, but will also let me know that I’ve spent too much time on any particular part.

Read and Edit on the Fly

The final editing process should be easy if you make a habit of reading and editing your work on the fly. When I feel stuck, I like to read through the last 300 or so words to help regain my flow. It’s also a great time to catch any errors that may have slipped through.

By the end, all you need to do is briefly re-read the content to ensure it’s good to go.

 

If you’re worried you could be doing more to better your content writing abilities, don’t just keep doing the same thing, hoping to improve. Take action now and identify specific problems with your process!

 

This post was originally published on the Wikimotive blog on July 13, 2015. 

Mark Frost

Inbound Automotive

Owner and CEO

1656

No Comments

  Per Page: