Mark Rask

Company: Kelley Buick Gmc

Mark Rask

Kelley Buick Gmc

Jun 6, 2016

Digital KPIs ....what do you measure?

At our last Internet 20 Group meeting, we got in to a lengthy discussion as to what each of us should be using to measure various digital marketing campaigns. What we found was that each of us were measuring different things.

On search engine marketing campaigns (ppc), I measure cost per click. I also put a lot of weight on lost impression share as well. What I do not have for this area are any benchmarks to measure against. On display marketing campaigns, I also measure lost impression share. I dont put a lot of weght on clicks in this area. We use this mainly as a branding message. We do put tracking numbers on these campaigns and track the phone calls that we receive from each of them.

On our video preroll campaigns, I measure how long the videos are watched. Once again, I don't put much weight on clicks in this area because it is more of a branding play.

I really don't know what to measure on our Facebook/ocial campaigns. This is fairly new to us.

Any input on what you guys are measuring in the digital world would be a great help....also, if you could share the benchmarks that you are using as well that would be helpful.

Mark Rask

Kelley Buick Gmc

Digital Marketing manager

3383

1 Comment

C L

Automotive Group

Jun 6, 2016  

Good stuff Mark.. Here is what I look at.. 

Facebook
    - Create a custom filter in the top right 
        - Delivery = any or check all the boxes
        - Impressions = > 0
    - In the columns drop down I select Performance and Clicks. 
    - If you need some help on where to find this into I can show you. 
    
    
GA
    Here is a link to my main GA dashboard I look at each month. You may have to customize it a bit to fit your url structure. 
        - https://analytics.google.com/analytics/web/template?uid=gqxBw7HuT_SAmhUkEWQWwA
        
        
Adwords
    Here is a screenshot of my columns i have as default.     
        http://i.imgur.com/VLjCqv3.png
        
    

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