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Momentum CRM, LLC

Momentum CRM, LLC

Momentum CRM

 Rate Product
Star Rating Distribution:
3
3
2
0
4
Rating by Job Title:

Contact Info

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About the Product

Momentum CRM enables elite auto dealerships to maximize sales with proprietary CRM software, customized support and mentoring. Momentum CRM combines state-of-the- art technology; industry expertise and proven strategies to increase bottom-line profitability. http://www.crmomentum.com/

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Last edited by Ariel Lindo on A few seconds ago

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Product Summary

Star Rating Distribution:
3
3
2
0
4

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

All our dealerships use them and it is awesome!
Reviewed by a BDC Manager January 8th
Recommended: YES
✅ Verified Rating

Pros: Always available to help us. Trainings are awesome!

Cons:

Priced fairly and never a problem!
Reviewed by a Marketing Director Dec 19, 2017
Recommended: YES
✅ Verified Rating

Pros: Happy with the support team and the great results!

Cons:

not a good product
Reviewed by a BDC Manager Sep 13, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: lacks helpful features, not user friendly, bad support

Extremely Ineffective and
Reviewed by an Internet Salesperson Aug 31, 2017
Recommended: NO
✅ Verified Rating

Pros: Increase in headaches. Increase in frustration. Nothing aside from that. This summarizes Momentum in its truest form.

Cons: Not user friendly. Operates with 1998 windows technology. Difficult to complete any activity. Unable to complete tasks on the app, including editing emails. Nothing is uniform through the system. Does not import from prior crm in its entirety, probably only imports about 4% of what actually needs to be imported. No dealer support, 800 just blames all other vendors for any problems encountered or tells you it is not happening when it is clear as day it is. Has left me with true migraines trying to figure out how to do simple tasks. If thinking of using this system, you're better off ordering more paper and binders and writing in those. Probably would be more effective. Despite all 7 reviews on yelp with 5 star reviews, it should be rated with -12 stars.

Uses for years and it's still difficult to manage.
Reviewed by a General Manager Aug 30, 2017
Recommended: YES
✅ Verified Rating

Pros: The system works! I just like easy. My employees have a tough time managing this Product!

Cons:

Steven Baricevic

Sorry to hear that. Let’s setup some training for you and your team. Call me 973-767-8834

Great customer service, Great product
Reviewed by a General Sales Manager Apr 25, 2017
Recommended: YES
✅ Verified Rating

Pros: 1. The ease of use. The system is based on intuitive thinking; you don’t have to be very computer literate to be able to navigate through it effectively. 2. It is relevant to the automotive business as it is today. Many of the other CRM’s give you a lot of fluff reporting that doesn’t relate to what we really need, while at the same time the things we need reports for are difficult to retrieve and interpret. The custom reports enable us to see the necessary information together in the format we are looking for. 3. Momentum pulls all aspects of customer interaction (including email marketing) together, whether it’s walk-in, phone or internet or a combination of these. 4. There are continuous enhancements and customization is also available, both of which come from dealer input and feed back.

Cons: NONE

Steven Baricevic

Thank you for the review

Momentum has played an important factor in the sucess of MBM. Best CRM there is
Reviewed by a BDC Manager Apr 15, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy to use interface excellent customer service

Cons:

very easy to manipulate!
Reviewed by BDC Manager Feb 27, 2017
Recommended: YES
✅ Verified Rating

Pros: This is a great CRM! It is BDC friendly! Very easy to use and I can change properties easliy!

Cons: none

Steven Baricevic

Thank you for the review, let me help make this a 5star for you. Call me anytime so we can discuss how to improve the product for you. Thank you, Steve 973-767-8834

The best CRM
Reviewed by a BDC Manager Feb 8, 2017
Recommended: YES
✅ Verified Rating

Pros: Excellent customer service, and support staff. They listen to our needs and make adjustments when needed. Our rep Ariel Lindo continuously goes above and beyond to ensure our needs are met. Their development team is continually advancing the tool, and actively accepts feedback.

Cons:

Steven Baricevic

If it's the best CRM why the one star rating?

The Perfect Balance of Efficiency and Utility to Maximize your Selling opportunity
Reviewed by an Internet Salesperson Nov 9, 2016
Recommended: YES
✅ Verified Rating

Pros: Easily Log, Track, and Followup with your customers. The UI is very intuitive and it makes Followup very simple. The support is fantastic as well. Momentum flew out Ariel, a veteran employee fly out to us (In hawaii) to introduce and train us on a whole new feature using our mobile devices. CRM with APP Support? No Brainer.

Cons: None to speak of. Great software from a Company that treats you like Family.

Steven Baricevic

Thank you for the review!


Contact Info

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