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Pros: Quorum's team is always looking enhance their product. Changes are never quick to arrive, but when they do it usually makes work a little easier for the user. Their call staff and support team have always been friendly, attentive and helpful. We've been with them for 11 years and our partnership has been a good one.
Cons: Quorum is very methodical with the development of Xsellerator. The pace of the growth/development has been frustrating at times. Changes/fixes to issues with the Xsellerator DMS platform never happen overnight.
Pros: Service oriented. Streamlines every aspect of our business!
Pros: The price for Quorum is outstanding. We really shopped around... the DMS is one of the most important pieces to the dealership puzzle... and Quorum was the best combination of features per cost for us. Also... the customer service with Quorum is top-notch. The employees there care about us, and about their product... our previous DMS (Reynolds) couldn't be bothered with us, yet Quorum will periodically call us just to make sure things are going ok. Making the move to Quorum from Reynolds was seamless, and the transition went much easier than expected.. I had heard that switching DMS was like an organized train wreck. Reynolds is a horrible company to work with, they overcharge, and they won't let you discontinue them without a fight... I would never recommend them to anyone, but Quorum was definitely a good direction to go for our business.
Cons: I wish more businesses in our industry used Quorum so that other providers... the websites, the lead suppliers, etc... would be easier to integrate. We haven't been unable to do anything, but it sometimes takes an extra step.
Pros: I've been using Quorum for the past 10 years and believe it's the best option available. As part of an Auto Group I've had a chance to use most other DMS systems. XSellerator was built on a windows platform and doesn't have the same trailing legacy issues. Other DMS (won't mention their names) have tried to pretty up their UNIX based system with limited success. Quorum has top support, with most issues being resolved before the call ends.
Cons: No system is perfect or ever will be. Quorum continues to add features and updates which are all included in the monthly fee. No surpirse $30K upgrade bills.
Pros: This Dealer Management System is at the top of the charts! The information you need is always just a click away. Quorum is always improving the system, and implements the ideas provided by their customers. This is a full featured Dealer Management System equipped with tons of integration points, and it's easy to use as well!
Cons: No "cons". If there is a problem... they fix it!!!
Pros: We chose Quorum after a long and drawn out research process. When I took over as General Manager at our dealership, we had been on Reynolds for nearly 20 years... still using the antiquated UNIX based command-line interface. I knew we wanted to get something new and more advanced. We considered Autosoft (cheap!), AutoMate (great customer service), Dealertrack (advanced and web-based), and Reynolds Ignite before deciding on Quorum. Quorum has been the best bang-for-the-buck that we considered... nearly as inexpensive as Autosoft, but with features comparable to the big dogs. I'd definitely recommend them.
Cons: At this point (two weeks in), our only "Con" is the transition anytime you change your DMS... lots of upfront cost, lots of time-consuming and costly training, and lots of headaches. Its like an organized train wreck... but Quorum support has been incredible at helping guide us through the process.
Pros: User Friendly and windows based! Great program and great support team! The help line is always open to help you with anything, and they have tons of training for all area of the dealership!
Cons: I can not think of one! They are highly recommended!
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