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Ryan Gerardi

Ryan Gerardi Futurist

Exclusive Blog Posts

The Inaugural Automotive Excellence Award Winner

The Inaugural Automotive Excellence Award Winner

One of the main reasons DrivingSales exists is to optimize a dealership’s greatest asset: it’s people.  We really enjoy it when we hear of…

Improving the Fixed Ops Customer Experience

Improving the Fixed Ops Customer Experience

AutoLoop - Mike Sowers from DrivingSales on Vimeo.   We collected a lot of interviews at NADA2019, and we're still posting some of the hig…

How to Foster Meaningful Communication and Cooperation at Your Dealership

How to Foster Meaningful Communication and Cooperation at Your Dealership

by Melissa Sinclair We’ve all seen it. Different departments in an auto dealership – accounting, customer service, programming, and sales &n…

Three Summer Upsell Questions Service Advisors Can Ask

Three Summer Upsell Questions Service Advisors Can Ask

The 2018 Cox Automotive Service Industry Study gives dealers a chance to laud their service advisors instead of admonishing them. One very important statis…

Top Reasons to Have A Soft Pull Credit Option On Your Website

Top Reasons to Have A Soft Pull Credit Option On Your Website

Long gone are the days where we make it difficult for the customer to obtain their credit information with regards to auto loans. Yet, the last thing many …

VIDEO: Disruption vs. Adoption in Auto Retail feat. Bill Playford & DJ Snyder

The term ‘disruption’ is increasingly being applied in conversations about what lies ahead for automotive. From buying cars online to autonomous driving features and subscribing to vehicles, players and pundits are referring to these things as disruptive. But are they really, or is the term being overused and misused? 

In this video you get a preview of my discussion with DrivingSales.com Members Bill Playford and DJ Snyder about what these things really mean and how dealers can cut through the rhetoric to make educated and informed decisions that pave the way for a bright future.

 

Note: This is only a preview of our conversation that aired originally on our live weekly broadcast. For the complete conversation, visit the AutoConverse Podcast.

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