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Selly Automotive

Selly Automotive

Selly Automotive CRM

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About the Product

Selly Automotive is built from the ground up for independent and BHPH dealerships in need of easy-to-use sales software. Selly is a full CRM & ILM (Internet Lead Management) platform that allows dealers to manage internet leads and customer follow-ups. We are priced affordable for even the smallest used car dealer. Selly also integrates with many of the solutions you already use as well as your DMS system.

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Last edited by Zach Klempf on Mar 28, 2018

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Product Summary

Star Rating Distribution:
6
0
0
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They cost us over $100000
Reviewed by an Owner Last Week
Recommended: NO
✅ Verified Rating

Pros: Relatively inexpensive

Cons: Last year I found out that ALL Our emails through Selly went to customer spam instead of inbox.Selly acknowledged that ALL their dealers was affected.This is the end of Zach Klempf email to me "here's what happened: 1. You let us know that emails were going into the Spam folder of your customers. 2. We looked into the problem and realized that since email deliverability is such a complex challenge to solve, we decided to integrate our email sending services with Send In Blue in order to have better email deliverability 3. We changed your account to utilize our new integrated system using Send In Blue, and emails stopped going into the Spam folder, thereby solving the issue" I recently found out that ALL OUR EMAILS went to spam again for 10 month.Mr.Klempf said that it wasn't cost effective to use "Send In Blue" for regular emailing purposes and charge dealers low rates. They cost us over $100k in lost sales and did not tell us that they reneged the commitment they made a year ago.

Good experience. The employees from Selly were amazing Mario and Jermisha!
Reviewed by a Sales Manager Aug 20, 2018
Recommended: YES
✅ Verified Rating

Pros: I really like the way leads populate automatically from our lead providers. The best part was the customer service we got from Mario and Jermisha at Selly. Amazing support from them!!!!

Cons: don't have any yet.

Not very satisfied with .
Reviewed by Internet Sales Jun 4, 2018
Recommended: YES
✅ Verified Rating

Pros: This is for the Mobile CRM. Good customer support. Product not great.

Cons: This is for the Mobile CRM. Good customer support. Product not great.

Very responsive and willing to fix issues.
Reviewed by an Internet Salesperson May 31, 2018
Recommended: YES
✅ Verified Rating

Pros: Awesome customer service and open to new ideas to fix the issues if they arise.

Cons: Unfriendly user interface with multiple tabs to achieve follow up effectively but they are working on it.

The service is always great
Reviewed by a Sales Manager May 23, 2018
Recommended: YES
✅ Verified Rating

Pros: every time i have a concern it is addressed in a effective and timely matter

Cons: none

Good Basic CRM Has everything you need, nothing you don't
Reviewed by a General Manager May 18, 2018
Recommended: YES
✅ Verified Rating

Pros: Simple, easy to use, and very competitively priced. We've been with the company since their inception. We see continuous improvement on the product. The recently integrated with Frazer DMS. Now all of our sold feed is can seamlessly be sent to selly to track sales and leads. I would recommend this CRM to any dealer that is looking for a basic reliable CRM that has tasking, and email ability.

Cons: Customization is limited. So if you want something super fancy customized to your dealership it probably won't happen overnight.

Easy to use
Reviewed by a Sales Manager May 8, 2018
Recommended: YES
✅ Verified Rating

Pros: I've used many CRM's and the one thing that stood out with Selly was how user friendly it was.

Cons: We had a few hiccups when we first got started, but Mario

Excellent CRM
Reviewed by a Dealer Professional May 1, 2018
Recommended: YES
✅ Verified Rating

Pros: Much competitive than the competitors. Excellent support services. Great phone app.

Cons: Need better connectivity, plugin, for Wordpress websites to connect to CRM

Easy to use, great support and training, very cost effective
Reviewed by a General Sales Manager Jul 28, 2016
Recommended: YES
✅ Verified Rating

Pros: Easy to use, not a lot of unnecessary buttons, gizmos and icons like the other CRM's out there. Easy to organize data, leads and email customers with the photos of the vehicle. Also texting platform is a plus. Follow up and support from staff is first rate, they call to check in and ask for input.

Cons: No real cons


Contact Info

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