The industry unknowns in the coming year will catch some dealerships unprepared, while others who have paid attention will adapt to the changes and thrive. The signs point to change in the types of new vehicles offered, what powers them, who operates them, and how technology interfaces with them. Used car operations will need to adapt to the changes, too, as demand for pre-owned is expected to continue its strong pace. High-volume operations will need to control and streamline reconditioning processes to ensure their margins. Read the full article