Did they tell you it was ok to call them?

Communication is one of the most important aspects of running a thriving dealership. Customer service is improved, financial operations are streamlined, departments work together much more effectively, and more. Customer contact is the very core of what keeps business moving at a dealership. Without customers, there would be no business – plain and simple. 

There have been recent significant changes in how dealerships conduct business. More and more dealerships have entered the digital age of technology to serve their customer’s needs better. But how do you create a system of communication amongst your customers that not only shows your location is “current,” but is also capable of meeting their ever-growing demands? Within moments of a customer landing on your website, they know if they want to do business with you. Take a more in-depth look.