Flick Fusion Video Marketing
YouWho? Why YouTube May Not Be Your Most Effective Video Marketing Option
As consumer touch-points in the car buying journey continue to increase, it’s ever more important to ensure that your video content is available at each and every one of those pit stops the car buyer takes. Your digital touchpoints are in essence your brand’s points of customer contact, from start to finish. For example, customers may find your business online in an ad, see ratings and reviews, visit your website, or receive an email, to name a few. Often, the problem is getting your videos on all these touch-points. It may be very time consuming to upload each of your videos to each touch-point. For that reason, many choose to “host” their videos with a hosting service and then hyperlink or embed their video URL’s to get additional exposure and visibility.
YouTube has long been the king of video hosting platforms and may seem to be the obvious choice. However, there are some things that you should consider when developing your video marketing strategy that may or may not make YouTube the best option for you and your marketing partners. “Self-hosting” or using a “3rd party host” that specializes in the automotive marketplace may be a better option for you.
If you are spending a lot of money to rank your website, certain pages of your website, landing pages, etc., then embedding a YouTube video on those pages may not be your best option. You see, when you upload a video to YouTube, YouTube claims the metadata and SEO value of your video. So, if a consumer were to find that content via a Google search, they will most likely be taken to your video on YouTube, versus to the page of your website that your video resides on.
However, if you self-host, or utilize a third party host that allows you to claim the SEO value of your videos, then you can apply a meta tag and video sitemap strategy on your web pages that can create the same (or better) visibility for your video on Google, but bring shoppers, when engaged, back to YOUR website, or the webpage that the video resides on.
One of the most powerful advantages of self-hosting or utilizing a hosting platform within the auto industry is that you now have real-time access to your data. You can also integrate that data into your CRM. For example, you can follow the customer along their path as they watch your video on a third party listing site; and again, as they view a video email you sent them; and later, when they start viewing inventory videos on your own website. All of this behavioral data provides clues as to where in the funnel – and what vehicles specifically – these customers are considering. This enables the delivery of precise messages that are extremely relevant to the consumer, at the exact right moment in their buying process. Because this video content is hyper-relevant, consumers will engage with it more. In addition, the ability to follow the customer on their path (and see the vehicles they are interested in and where they are watching your videos from), enables video remarketing opportunities in real-time via the video the consumer is watching, such as geo-targeted messages for shoppers who are showrooming from your competitor’s lot.
Utilizing a hosting service that specializes in the automotive industry could also open up tons of advantages such as automating the process of getting your video content on many of your most valuable touch-points. Now you can control how and where the video is delivered. Industry-specific companies also allow you to integrate third party conversion widgets straight into your video. Because you have this level of control, you can generate dynamic rule and behavior-based content in real time. This transforms all of your videos into content that has greater informational and emotional value.
Don’t misunderstand me -- YouTube and other video platforms are also touch-points on a consumer’s journey and can provide video search engine optimization benefits. You can absolutely upload your video content to YouTube as well, to maximize your exposure on their network.
Chances are your automotive specific host could automate that part of your strategy for you as well. That being said, those VSEO benefits from YouTube, while valuable, cannot trump the level of personalization and customizability that an industry hosting service can provide. So, rather than relying on YouTube to host your video, take your content back under your control by leveraging all of the benefits an industry specific hosting platform. You’ll find out very quickly that you can implement a more effective video marketing strategy.
Flick Fusion Video Marketing
How to Maximize the SEO Value of Website Videos
Tim James, COO of Flick Fusion, shares tips on how to maximize the SEO value of your video content.
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Flick Fusion Video Marketing
How to Make a Value Proposition to Die For
The first thing most people do when meeting someone new is to introduce themselves. This first meeting can quite easily dictate the future outcome of the relationship. If you come off as insincere or indifferent, the other party will probably not engage you again. However, greet someone with genuine interest and sincerity and you just might make a friend for life.
The same exact principal applies when introducing yourself to a customer that submits a lead or visits your website -- except for one small thing – you can’t see them.
Most dealers nowadays have some sort of value proposition content that they put in front of customers. It typically appears in the form of an e-mail template or written content on the website (your “About Us” page, for example). While this is better than nothing, it is certainly not the most effective way to meet someone. Human beings are driven by their emotions. Heck, oftentimes the simple act of buying a vehicle can be emotional. A value proposition done with video has a distinct advantage over any written message – the customer can see you. Humans communicate in more ways than just speech. We use our eyes and ears and monitor everything from body language to facial expressions. These subtle cues can sway whether we believe someone is sincere, sarcastic, lying or joking. Written content cannot as effectively project any of these on to a customer. And, since you cannot see or even know who you will be meeting with these online leads -- you should strive to create the best value proposition video possible.
What is a value proposition video, really? There’s a very simple answer to that question. A value proposition video is your dealership’s opportunity to convince a customer to choose to do business with you. I’m sure you’ve heard the phrase that in any interaction someone is being sold. This is no different. You are trying to convince (sell) the customer of the fact that you are a good choice for them. If, when creating a value proposition video, you approach it as if you were tailoring the perfect elevator pitch, you’ll have a better idea of what you should say.
Here are a few tips about what a value proposition should and should not include, along with some techniques on how to interject a little personalization into these videos.
Make it short. – No customer is going to watch a 5-minute video about how great your dealership is. Plain and simple: If you can’t describe what you do, the problem you can solve for the customer, why you are different and why they should care, in 60 seconds, you should re-evaluate your value proposition.
Stop making it about you! – Most value propositions inevitably include statements such as “We’re the best!”; “We have the lowest price.”; “We’ve been in business for 187 years,” etc. Stop that. The customer is NOT meeting you, they are in the process of deciding whether they WANT to meet you. Do you see the difference? The more you can avoid using the pronouns “We” and “Us” and “Our” the better.
While most value proposition videos try to talk to EVERYONE, make yours more personable as if you were talking to an individual. Use pronouns such as “I” and (even better) “you.” The only person that matters at that specific moment in time is that one single customer. Craft your value proposition as if you were making it for that one person. And then proceed to make your video about them. If the video is going to be displayed on your website, your dealer principal or general manager should deliver the message. If the video is designed to be sent to a customer that submitted a lead online, the message should be delivered by the person sending the e-mail. This transforms the video from a generic, impersonal piece of content to one which will have greater meaning to the person watching.
I’m not saying that you have to make an individual video for each internet lead (although that would be a very powerful tool in your sales process), rather you should have one created for each dealership employee – whether that’s a manager, salesperson, internet manager or BDC rep – that responds to and interacts with customers who submit leads. Remember, this video is NOT a “Why Buy from Me,” that’s another topic. This is a “Why Buy from Us.”
An example of a “Why Buy from Us” word track delivered in a personal way is as follows:
“I can assure you that you’ll have a great buying experience here. You’ll find a great selection of vehicles and knowledgeable sales consultants who can assist you in finding the vehicle that best fits your family’s needs and budget. Just as my other customers have, you’ll want to keep coming back after you buy your vehicle here.”
That’s one great way to deliver a dealership value proposition in a way the customer feels as if you are talking to them, and that it is not all about the dealership.
Quality counts – If you are going to make a single video to be repurposed, ensure that the video is filmed, edited and presented in a high-quality and professional manner. Simply filming a selfie while standing against a wall is like showing up to a job interview dressed in shorts and flip flops. First impressions matter -- and you only get one chance to make one. So, make this one count. These may very well be the most important videos you make. Deliver them in a proper, professional way, and you’ll find that customers watch them and that they make the impact you’re searching for.
In the end, a value proposition video is not a commercial. It’s your first opportunity to convince a prospective customer why they should choose your dealership over your competition. Pulling this off successfully will start to build a relationship and trust in you and your dealership. And, once you have those, the odds of you winning the business increase exponentially.
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Flick Fusion Video Marketing
Flick Fusion and WheelsTV Form Strategic Alliance
Urbandale, IA--March 21st, 2016--Flick Fusion and WheelsTV announced today that the two companies have formed a strategic alliance that will increase the distribution of Flick Fusion's VIN-specific vehicle inventory videos to auto dealerships nationwide. Effective immediately WheelsTV is leveraging Flick Fusion's SmartFlicksTM technology platform to expand the virtual test-drive product offerings of its Dealer Video Showroom (DVS) platform.
"WheelsTV's virtual test drives have set the industry's highest standard for a quality product that engages the consumer, builds excitement and creates an emotional response to a vehicle," said Tim James, COO of Flick Fusion. "We are honored to be their inventory video marketing platform of choice and enthusiastic about the opportunity to help their dealership customers sell more cars."
Flick Fusion's SmartFlicks platform automatically generates dynamic, VIN-specific inventory videos. Dealers can choose to use an automated slideshow video or shoot a live video with their camera of choice. The SmartFlicks platform does the rest, including:
- Automatically generates a VIN-specific video with overlays displaying real-time incentive data such as consumer rebates, APR or bonus cash
- Incorporates the most accurate information based on a shopper’s behavior or geo-location
- Performs real-time data updates automatically
- Generates enticing calls to action for customers
- Adds lifelike human voiceover audio track created from VIN-specific data
- Automatically distributes completed inventory videos to Autotrader.com, Cars.com, YouTube and other third-party sites
""With the addition of SmartFlicks, the Dealer Video Showroom offers a complete suite of must-have video sales tools," said Jim Barisano, Chairman & CEO of WheelsTV. "Our dealers can now implement a comprehensive video marketing strategy that stretches from initial consideration to purchase. We are extremely pleased to be working with the good folks at Flick Fusion."
WheelsTV has produced over four thousand dealer-friendly and consumer-friendly video test-drive reports covering the best attributes of every make and model in the North American market. Auto dealers using WheelsTV's Dealer Video Showroom platform now have a complete video solution to use on their Vehicle Details Pages (VDPs), Search Results Pages (SRPs), third-party sites and in lead response emails.
"One of the biggest challenges for auto dealers is getting leads to respond when the salespeople reach out," said Lehel Reeves, WheelsTV President and Director of Sales. "We have found that including a DVS video test drive in lead response emails with a link to the dealer’s inventory can double the lead response rate."
The Dealer Video Showroom/SmartFlicks combination enables dealers to first capture a car shopper's attention with entertaining and informative virtual test drives. Consumers can then browse dealers' VIN-specific inventory videos for the car that best fits their needs. A video marketing strategy designed to reach car shoppers through the entire purchasing lifecycle has been proven to generate more leads, more actual test drives and more sales.
Live demos of Flick Fusion's VIN-specific inventory videos showcased on the WheelsTV DVS platform will be available in Booth #3307C at the 2016 NADA Convention & Expo in Las Vegas, Nevada, March 31st - April 3rd.
The SmartFlicks platform includes more than a dozen products that Flick Fusion offers to auto dealers through its network of industry partners. For more information, call Flick Fusion at 515-333-4337.
About WheelsTV
WheelsTV is a video technology company that creates and distributes original automotive content for Internet portals, dealer websites, 3G mobile platforms, IPTV networks, OEM showrooms, VOD and cable systems.
WheelsTV owns and continually adds to a large library of video test drives and general interest automotive content. Its founders are multi-award-winning producers of numerous general-interest automotive television series distributed on various networks including the Discovery Channel, Speedvision, The Outdoor Life Network, PBS and to over 100 countries, worldwide. WheelsTV’s patent-pending interactive video platform is the first of its kind to offer virtual test drives to the U.S. automotive market.
About Flick Fusion
Flick Fusion offers a full-solution video hosting, marketing and distribution platform to automotive and other inventory-based industries. The platform delivers automated, integrated and rule/behavior-based, including geo-targeted, video content in real-time, across multiple touchpoints and throughout the entire purchase cycle.
Flick Fusion makes it easy for dealers to create desktop and mobile-friendly vehicle inventory videos, video email and customer engagement videos such as testimonials, service department overviews and more. Videos are proven to capture more buyers' attention, advance organic SEO rankings, generate leads and increase conversion rates. The Flick Fusion system builds emotional value and customer loyalty for more than 3,500 brands and preferred partners.
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Flick Fusion Video Marketing
Flick Fusion Celebrates Production of its 10 Millionth Video
Urbandale, IA--March 14th, 2016--Flick Fusion announced today it has recently produced its 10 Millionth vehicle inventory video. The video originated from Gibson Truck World, the #1 used truck dealership in the world. Gibson Truck World creates and uploads its inventory videos using the Inventory Online Vehicle Marketing Suite from HomeNet Automotive, a leading vehicle merchandising and online distribution company, and a preferred vendor for the Flick Fusion suite of products.
"We're especially pleased this big mile-marker was reached by Gibson Truck World. They were an early adopter and continue to be a trendsetter in producing inventory videos," said Tim James, COO of Flick Fusion. “Gibson does a stellar job of creating inventory videos that deliver information while getting the shopper to fall in love with a vehicle. When the car shopper becomes emotionally attached before contacting the dealership, price is less of an issue and the rest of the buying process becomes easier. More shoppers set appointments, and more appointments show."
In 2008 Gibson Truck World partnered with Flick Fusion and HomeNet Automotive to produce inventory videos that would increase customer engagement with its VDP pages, promote its brand and ultimately sell more vehicles. The dealership records live walkaround vehicle inventory videos, automatic (stitched photo) videos, and also non-inventory videos such as customer testimonials.
In the last five years, Gibson Truck World has created more than14,000 videos using Flick Fusion's platform. These videos have generated a total of more than 3.3 million video views, with Gibson averaging 50,000 video views per month, all while maintaining an 80% completion rate.
"We would like to give a big thanks to Flick Fusion for a big jump in our sales calls, emails and leads," said Yves Belanger, President of Gibson Truck World. "With the AWESOME job of our videographer & entire Gibson Truck World sales and marketing team we were able to stay untouchable & remain the #1 used truck dealer in the world."
A Gibson employee shoots and uploads the videos using HomeNet Automotive’s online vehicle merchandising suite Inventory Online (IOL) that is integrated with Flick Fusion's platform. The system makes it easy to add banner overlays and audio tracks as needed. When the videos are complete they are automatically distributed; posted onto to Gibson's vehicle display pages (VDPs), uploaded to the dealer's YouTube channel and syndicated to dozens of third-party car shopping sites such as Cars.com, eBay and Autotrader.
"Video is an essential tool for dealers' advertising and is one of the 'Big 5' of online merchandising, along with photos, comments, image overlays and speed to market syndication," said Russ Daniels, Senior Manager, Product Marketing for HomeNet Automotive. "We partner with Flick Fusion to create our dealers' videos because its platform delivers great products and services for our clients."
Flick Fusion's 10 Millionth video was a vehicle inventory video advertising a pre-owned 2015 Ford-150. The truck quickly sold; however, the video may be viewed here: http://bit.ly/1TTa8If
An example of how Gibson Truck World incorporates the vehicle video into its Vehicle Display Page (VDP) may be found on its website: http://bit.ly/1Qo2JgE
For more information, call Flick Fusion at 515-333-4337.
About Flick Fusion
Flick Fusion offers a full-solution video hosting, marketing and distribution platform to automotive and other inventory-based industries. The platform delivers automated, integrated and rule/behavior-based, including geo-targeted, video content in real-time, across multiple touchpoints and throughout the entire purchase cycle.
Flick Fusion makes it easy for dealers to create desktop and mobile-friendly vehicle inventory videos, video email and customer engagement videos such as testimonials, service department overviews and more. Videos are proven to capture more buyers' attention, advance organic SEO rankings, generate leads and increase conversion rates. The Flick Fusion system builds emotional value and customer loyalty for more than 3,500 brands and preferred partners.
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Flick Fusion Video Marketing
A Primer on Video E-Mail Response
So, you’ve decided that you want to send video responses to internet leads, but you don’t quite know where to begin. Well, first, congratulations! You have made an excellent decision that will engage more of your customers, build rapport faster and elicit increased responses. Now to the nuts and bolts of how best to do this:
Technology – The simplest tool you need to create video is probably right in the palm of your hands. You may even be reading this blog on it, right this minute. I’m talking about your phone. These days, most smart phones have pretty impressive video capabilities. On the other hand, perhaps your dealership is willing to invest in a little dedicated video equipment. That is great as well. The biggest thing to understand is, regardless of whether you’re shooting video from your smartphone, or from an expensive camera, you need to ensure that you’re familiar with all of the settings that the camera offers and how to use them. Read your manual. And, In the case of an expensive camera, pay attention primarily to the Exposure Triangle (ISO, Aperture and shutter speed). Understanding these three features, and how to manipulate them, will help you produce great looking quality videos.
Deliverability – I am frequently asked about the best way to deliver videos to a customer via e-mail. Should the video be embedded in the e-mail or linked? Well, embedding a video inside an email sounds cool. But, “sounds cool” isn’t functional because only a few e-mail clients would actually play the embedded video. In addition, many spam filters flag e-mails that contain embedded video as spam. This means that most of your customers won’t even see them. A video is worthless if it doesn’t make it through spam filters. Because of this, your best option is to utilize a video landing page and insert a link to the video which is embedded in the landing page.
Creativity – Creativity is an important piece of any video marketing strategy. First, decide how you are going to utilize your video content. Are you going to build a library of stock video responses to send to leads? Or, are you going to personalize each one? Perhaps a combination of the two? Regardless of which strategy you choose, there are advantages and disadvantages to each. That being said, each one can be effective if it is implemented properly. Here are some fundamentals that apply universally:
- Use the word “VIDEO” in the subject line.
- Use e-mail to support your phone call strategy, not replace it.
- The focus (i.e. the call-to-action) of the video should be to get the customer to call you.
- SMILE! There is nothing worse than seeing a video with an unhappy face.
- Use a video landing page that contains the video you created for the customer along with additional supporting videos such as your dealership’s value proposition video, your salesperson’s introduction video and perhaps even some video customer testimonials. Sell the dealership. Sell yourself. And sell the car. All at the same time.
Hosting - One of the most important pieces of the puzzle for an effective video marketing strategy is where your video is “hosted.” All of your video content, including your video e-mails, should be hosted on the same platform so that you can track the viewing data of your shoppers across all touch-points and match that shopper with their history within your CRM. This also allows you to deliver “viewer specific” content to your shoppers based on their history and/or geo-location. Hosting videos on the same platform allows you to see if the prospect you sent the video email to watches another one of your videos on your website, cars.com, AutoTrader, Facebook Video pages, a blog, through another e-mail, etc.
Make certain that your video hosting platform knows what it is doing and can serve up real-time marketing/re-marketing content, or special offers, all based on rules that you can set, in order to return the best results. You can even geo-target your competitor’s lot. This means that if a specific shopper ends up visiting your competitor, but then decides to come back and watch your video e-mail just one more time (or any of your videos for that matter), you then receive a notice that they are on your competitor’s lot, while your video throws up a last chance offer to entice them over to you, before they buy elsewhere.
I hope this blog provides some useful data on the fundamentals of implementing an effective video marketing strategy. With the right tools and technology, you’ll find that it’s not that complicated at all.
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Flick Fusion Video Marketing
A Primer on Video E-Mail Response
So, you’ve decided that you want to send video responses to internet leads, but you don’t quite know where to begin. Well, first, congratulations! You have made an excellent decision that will engage more of your customers, build rapport faster and elicit increased responses. Now to the nuts and bolts of how best to do this:
Technology – The simplest tool you need to create video is probably right in the palm of your hands. You may even be reading this blog on it, right this minute. I’m talking about your phone. These days, most smart phones have pretty impressive video capabilities. On the other hand, perhaps your dealership is willing to invest in a little dedicated video equipment. That is great as well. The biggest thing to understand is, regardless of whether you’re shooting video from your smartphone, or from an expensive camera, you need to ensure that you’re familiar with all of the settings that the camera offers and how to use them. Read your manual. And, In the case of an expensive camera, pay attention primarily to the Exposure Triangle (ISO, Aperture and shutter speed). Understanding these three features, and how to manipulate them, will help you produce great looking quality videos.
Deliverability – I am frequently asked about the best way to deliver videos to a customer via e-mail. Should the video be embedded in the e-mail or linked? Well, embedding a video inside an email sounds cool. But, “sounds cool” isn’t functional because only a few e-mail clients would actually play the embedded video. In addition, many spam filters flag e-mails that contain embedded video as spam. This means that most of your customers won’t even see them. A video is worthless if it doesn’t make it through spam filters. Because of this, your best option is to utilize a video landing page and insert a link to the video which is embedded in the landing page.
Creativity – Creativity is an important piece of any video marketing strategy. First, decide how you are going to utilize your video content. Are you going to build a library of stock video responses to send to leads? Or, are you going to personalize each one? Perhaps a combination of the two? Regardless of which strategy you choose, there are advantages and disadvantages to each. That being said, each one can be effective if it is implemented properly. Here are some fundamentals that apply universally:
- Use the word “VIDEO” in the subject line.
- Use e-mail to support your phone call strategy, not replace it.
- The focus (i.e. the call-to-action) of the video should be to get the customer to call you.
- SMILE! There is nothing worse than seeing a video with an unhappy face.
- Use a video landing page that contains the video you created for the customer along with additional supporting videos such as your dealership’s value proposition video, your salesperson’s introduction video and perhaps even some video customer testimonials. Sell the dealership. Sell yourself. And sell the car. All at the same time.
Hosting - One of the most important pieces of the puzzle for an effective video marketing strategy is where your video is “hosted.” All of your video content, including your video e-mails, should be hosted on the same platform so that you can track the viewing data of your shoppers across all touch-points and match that shopper with their history within your CRM. This also allows you to deliver “viewer specific” content to your shoppers based on their history and/or geo-location. Hosting videos on the same platform allows you to see if the prospect you sent the video email to watches another one of your videos on your website, cars.com, AutoTrader, Facebook Video pages, a blog, through another e-mail, etc.
Make certain that your video hosting platform knows what it is doing and can serve up real-time marketing/re-marketing content, or special offers, all based on rules that you can set, in order to return the best results. You can even geo-target your competitor’s lot. This means that if a specific shopper ends up visiting your competitor, but then decides to come back and watch your video e-mail just one more time (or any of your videos for that matter), you then receive a notice that they are on your competitor’s lot, while your video throws up a last chance offer to entice them over to you, before they buy elsewhere.
I hope this blog provides some useful data on the fundamentals of implementing an effective video marketing strategy. With the right tools and technology, you’ll find that it’s not that complicated at all.
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Flick Fusion Video Marketing
Vertical Video: If You Can’t Beat Them, Join Them
Ever since cellphones gained video recording capability, people have insisted on shooting video vertically. Despite all the harassment and corrections received from peers when sharing a vertical video - “Hold the phone sideways!” - Some things never change. Those black bars that bookend the video when taken vertically certainly aren’t the most attractive. They also limit the space in which the video can be viewed. Despite all this, a bunch of video platforms have finally given up encouraging people to abstain from taking videos vertically and have altered their platforms to accommodate them.
According to an article in Entrepreneur, Snapchat and YouTube have altered their platforms and have given their video players vertical video support. This means that those annoying black bars will no longer be visible when a vertically filmed video is uploaded. The newer live-streaming video services - Periscope and Meerkat - have always promoted a vertical video format. The thought process behind this is that most consumers peruse content holding their phone in a natural way (vertically) and horizontal video forces them to rotate the phone - an unnatural action with a smartphone.
In fact, Snapchat asks its marketers to reshoot their videos in a vertical manner. While this can be a costly suggestion, according to Snapchat, “vertical video ads are nine times more likely to be viewed to completion than their horizontal counterparts.”
It’s all about options, folks. Some consumers like watching videos horizontally. In fact, most video marketers up till now would cringe every time they saw a video with the black bars on the side, indicating that it was taken vertically. Now, however, these video hosting platforms and apps are optimizing their properties to emphasize vertical videos, so as to accommodate the way in which consumers actually use their devices. This is instead of forcing them to make (or watch) videos in an unnatural position. The fact that vertical videos have higher completion rates is certainly logical for these very reasons.
The most important things to consider when choosing platforms for your video marketing are: a) is the platform optimized for a mobile web experience, and b) is your video attractive and easy for a consumer to view. Forcing consumers to watch videos through an app could make them hesitate to watch - especially if they aren’t already a user of the app.
It’s also important to include distinct calls-to-action that consumers can take within the video player itself. It’s great if they watch your whole video. But, if they cannot be lead further down the buying funnel, what’s the point? You cannot expect a consumer to watch your video and then have to hunt you down because, well, they won’t.
It seems that we can lay to rest the taboo of vertical video now that these platforms embrace it. Does this mean horizontal video will all of a sudden be taboo? Who knows – and it really doesn’t matter anymore. Make compelling videos and host them in a way you can control where they go next, rather than risk the video player suggesting “relevant” videos which just so happen to be from your competition. In this way you’ll win in your video marketing -- whether you take the video vertically or horizontally.
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Flick Fusion Video Marketing
Vertical Video: If You Can’t Beat Them, Join Them
Ever since cellphones gained video recording capability, people have insisted on shooting video vertically. Despite all the harassment and corrections received from peers when sharing a vertical video - “Hold the phone sideways!” - Some things never change. Those black bars that bookend the video when taken vertically certainly aren’t the most attractive. They also limit the space in which the video can be viewed. Despite all this, a bunch of video platforms have finally given up encouraging people to abstain from taking videos vertically and have altered their platforms to accommodate them.
According to an article in Entrepreneur, Snapchat and YouTube have altered their platforms and have given their video players vertical video support. This means that those annoying black bars will no longer be visible when a vertically filmed video is uploaded. The newer live-streaming video services - Periscope and Meerkat - have always promoted a vertical video format. The thought process behind this is that most consumers peruse content holding their phone in a natural way (vertically) and horizontal video forces them to rotate the phone - an unnatural action with a smartphone.
In fact, Snapchat asks its marketers to reshoot their videos in a vertical manner. While this can be a costly suggestion, according to Snapchat, “vertical video ads are nine times more likely to be viewed to completion than their horizontal counterparts.”
It’s all about options, folks. Some consumers like watching videos horizontally. In fact, most video marketers up till now would cringe every time they saw a video with the black bars on the side, indicating that it was taken vertically. Now, however, these video hosting platforms and apps are optimizing their properties to emphasize vertical videos, so as to accommodate the way in which consumers actually use their devices. This is instead of forcing them to make (or watch) videos in an unnatural position. The fact that vertical videos have higher completion rates is certainly logical for these very reasons.
The most important things to consider when choosing platforms for your video marketing are: a) is the platform optimized for a mobile web experience, and b) is your video attractive and easy for a consumer to view. Forcing consumers to watch videos through an app could make them hesitate to watch - especially if they aren’t already a user of the app.
It’s also important to include distinct calls-to-action that consumers can take within the video player itself. It’s great if they watch your whole video. But, if they cannot be lead further down the buying funnel, what’s the point? You cannot expect a consumer to watch your video and then have to hunt you down because, well, they won’t.
It seems that we can lay to rest the taboo of vertical video now that these platforms embrace it. Does this mean horizontal video will all of a sudden be taboo? Who knows – and it really doesn’t matter anymore. Make compelling videos and host them in a way you can control where they go next, rather than risk the video player suggesting “relevant” videos which just so happen to be from your competition. In this way you’ll win in your video marketing -- whether you take the video vertically or horizontally.
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Flick Fusion Video Marketing
In Marketing, Consumers Want to Know What Is In It For Me
People aren’t watching your commercial or video because they want you to sell them your product. They’re watching because they want you to sell them a solution.
In the world of online marketing, oftentimes marketers forget this very basic concept. Think of it as painting pictures when selling. The idea is that you want to tell the consumer why they need a feature, so that the consumer will visualize how each feature will make their life better, easier, more efficient. How it will make them more money, or provide a solution to a need. It’s not uncommon for salespeople to go on and on about the features of a vehicle. It has this type engine. It’s safe. It has Bluetooth, etc. They may as well (and some probably are) read the window sticker to the customer. Great salespeople, however, understand that the customer doesn’t necessarily care about the fact that the vehicle has Bluetooth, unless it’s tied back to how it benefits the customer.
Mr. Customer, one of the great features on this vehicle is that it has Bluetooth functionality. This will allow you to connect your cell phone wirelessly and accept or make phone calls without taking your hands off of the steering wheel. Which will make your commute for you and your family safer.
Consumers may watch dozens of video walkarounds in their car-shopping journey. If you’re doing live video walkarounds of your vehicles, consider this: How would you do a walkaround for a customer right in front of you? Why would you do your live video walkaround for your website and VDP’s any differently?
Create more memorable videos that capture a customer’s attention and sell the consumer on why they need the features of each vehicle. I’m not saying that you shouldn’t talk about the vehicle’s features. What I’m saying is that you’ll create more powerful videos if you tell the consumer why those features are important and highlight the impact each feature will have on their lives.
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2 Comments
Tom Hawkins
Hawkins Chevrolet
People sell cars every day without Autotrader and Cars.com. What Tim wrote made sense. I understand that you would need to spend the money to optimize, but he is right that it would be better direct exposure. Also, if you use video for other uses on a frequent basis...such as walk-arounds and video emails, YouTube is NOT a goo platform for that. Way too much time involved. Hosting services are then more than worth the money.