Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
ActivEngage

Managed Messaging

 Rate Product
Star Rating Distribution:
0
0
0
0
0
Rating by Job Title:

Contact Info

Do you work for ActivEngage? Claim your company page now!

About the Product

ActivEngage managed messaging is the premier, people-powered solution for automotive chat and text. With a fully-trained team of Customer Engagement Experts (CEEs) guiding and nurturing your digital shoppers 24/7, your dealership will thrive. Whether on desktop or mobile, Facebook, or another third-party, our managed messaging solutions take shoppers on a seamless journey from research to purchase and beyond. ActivEngage’s evolving software, expert teams, and proven processes close the sale gap

expand_more read more expand_more expand_less read less expand_less
Last edited by Brinley Janson on A few seconds ago

Product Summary

Star Rating Distribution:
0
0
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Option to have them manage it or do it ourselves.
Reviewed by a Marketing Director Feb 26, 2020
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled, information is good, customers respond very well to it and brings in some very solid information for good leads.

Cons:

Excellent chat product with good results.
Reviewed by a Marketing Director Feb 24, 2020
Recommended: YES
✅ Verified Rating

Pros: They have highly trained people that can handle leads for sales, service, parts, etc. Quality leads and information is gathered for us.

Cons:

I use it and it's a perfect tool for getting information to and from the customer.
Reviewed by a Salesperson Feb 6, 2020
Recommended: YES
✅ Verified Rating

Pros: The chat works very well for me and the other sales people. We all use it round robin.

Cons:

It's a good customer engagement tool, good information.
Reviewed by a Salesperson Jan 31, 2020
Recommended: YES
✅ Verified Rating

Pros: We can customize it to how we want it to operate and it is working great keeping customers interested and bringing in leads.

Cons:

Does the job, keeps customers engaged and quick response.
Reviewed by a General Sales Manager Jan 2, 2020
Recommended: YES
✅ Verified Rating

Pros: Does the job, keeps customers engaged and quick response.

Cons:

A lot of leads come in from having this available.
Reviewed by an Internet Salesperson Nov 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Customers love to communicate this way, gives them (and us) a lot of information before they come in. Works out really well and we get great leads.

Cons:

Works pretty good for leads and results.
Reviewed by Internet Director Oct 29, 2019
Recommended: YES
✅ Verified Rating

Pros: The process gathers information and sends the leads on, it does an efficient job for that.

Cons:

Very professional way to interact with customers.
Reviewed by an Internet Salesperson Oct 7, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professional way to interact with customers.

Cons:

Brings in a lot of leads, people us it all the time for more information.
Reviewed by an Owner Sep 26, 2019
Recommended: YES
✅ Verified Rating

Pros: Brings in a lot of leads, people us it all the time for more information.

Cons:

A really great interactive communication platform.
Reviewed by Finance Manager/Director Jun 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professional in customer handling and quick response. No one falls through the cracks the way it is set up. Reporting and tracking is also very good.

Cons:


Contact Info

Do you work for ActivEngage? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

ActivEngage Products

Managed Messaging
100% Recommended    Recom'd 13 Ratings
Revolve Guided Retailing
0% Recommended    Recom'd 0 Ratings

Messaging Tools and Services Products

100%  Recommended Recom'd 141 Ratings
98%  Recommended Recom'd 97 Ratings
Company: Gubagoo
100%  Recommended Recom'd 80 Ratings
Company: CarNow
0%  Recommended Recom'd 0 Ratings
Company: ActivEngage

 Unlock all of the community & features  Join Now