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ActivEngage

ActivEngage

ActivEngage Managed Chat+Text and Web-based Software

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Star Rating Distribution:
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7
1
0
0
Rating by Job Title:

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About the Product

Convert 80% of chat and text conversations into quality leads for your store with ActivEngage's managed service! Our team of professional Chat Specialists is highly-trained to greet, assist, and move online shoppers further down the sales funnel on your behalf.

Or allow your staff to chat with and convert web visitors, using ActivEngage's innovative web-based platform. Unique features, such as the ability to pre-read shoppers responses before they press send, will help your team efficiently generate more qualified leads for your store.


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Last edited by Justin Rhoane on Jun 29, 2016

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Product Summary

Star Rating Distribution:
1
7
1
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Option to have them manage it or do it ourselves.
Reviewed by a Marketing Director February 26th
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled, information is good, customers respond very well to it and brings in some very solid information for good leads.

Cons:

Excellent chat product with good results.
Reviewed by a Marketing Director February 24th
Recommended: YES
✅ Verified Rating

Pros: They have highly trained people that can handle leads for sales, service, parts, etc. Quality leads and information is gathered for us.

Cons:

I use it and it's a perfect tool for getting information to and from the customer.
Reviewed by a Salesperson February 6th
Recommended: YES
✅ Verified Rating

Pros: The chat works very well for me and the other sales people. We all use it round robin.

Cons:

It's a good customer engagement tool, good information.
Reviewed by a Salesperson January 31st
Recommended: YES
✅ Verified Rating

Pros: We can customize it to how we want it to operate and it is working great keeping customers interested and bringing in leads.

Cons:

Does the job, keeps customers engaged and quick response.
Reviewed by a General Sales Manager January 2nd
Recommended: YES
✅ Verified Rating

Pros: Does the job, keeps customers engaged and quick response.

Cons:

A lot of leads come in from having this available.
Reviewed by an Internet Salesperson Nov 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Customers love to communicate this way, gives them (and us) a lot of information before they come in. Works out really well and we get great leads.

Cons:

Works pretty good for leads and results.
Reviewed by Internet Director Oct 29, 2019
Recommended: YES
✅ Verified Rating

Pros: The process gathers information and sends the leads on, it does an efficient job for that.

Cons:

Very professional way to interact with customers.
Reviewed by an Internet Salesperson Oct 7, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professional way to interact with customers.

Cons:

Brings in a lot of leads, people us it all the time for more information.
Reviewed by an Owner Sep 26, 2019
Recommended: YES
✅ Verified Rating

Pros: Brings in a lot of leads, people us it all the time for more information.

Cons:

A really great interactive communication platform.
Reviewed by Finance Manager/Director Jun 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professional in customer handling and quick response. No one falls through the cracks the way it is set up. Reporting and tracking is also very good.

Cons:


Contact Info

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