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Brandon McNett

Brandon McNett Director of Guest Services

Brandon McNett Blog Posts

Want more Customer Engagement? Try these 5 Things!

Want more Customer Engagement? Try these 5 Things!

As dealerships when we’re looking at our marketing, social media, lead management and customer follow up programs we’re often focusing too ofte…

BDC, as easy as 123

BDC, as easy as 123

  Yes, I know it’s a Jackson 5 song and yes, I know that a BDC isn’t the easiest thing to launch and manage at our dealerships.  B…

How hard are we really working?

How hard are we really working?

It's important to understand who is actually trying hard to improve, evovle and stay in front of ever changing market we work in.  I'm as big …

Is retention REALLY that hard?

Is retention REALLY that hard?

I will admit, I haven’t been in this industry all that long, but it seems like we often are victims of over analyzation and miscalculation.  We&…

Develop your Dealerships DREAM EMPLOYEES

Develop your Dealerships DREAM EMPLOYEES

By most accounts our industry itself is thriving and selling more new vehicles than ever before.  There are a ton of great vehicles from nearly every ma…

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