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CallRevu

CallRevu

CallRevu

 Rate Product
Star Rating Distribution:
23
3
1
0
0
Rating by Job Title:

Contact Info

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About the Product

Knowing you have always fixed what you measured, CallRevu serves to give you a vision you have never had before...your Caller's Journey in your dealership. CallRevu tracks, monitors, and summarizes all calls going into your dealership. Dealers are able to save deals on a daily basis when they receive mobile alerts: a customer is mishandled on the phone and Dealers are immediately notified so they can rectify the situation before it's too late.

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Last edited by Blair King on Apr 12, 2019

Product Summary

Star Rating Distribution:
23
3
1
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Needs some work
Reviewed by General Manager July 1st
Recommended: YES
✅ Verified Rating

Pros: Great product - could use work.

Cons: I have seen a few issues. A lot of the times I check the calls and you wont see them - but they show up three days later. Doesn't pick up the calls right away. We check them every day. if someone calls in you don't see the the call until the next day. I think it should be more updated or why are we using it in the first place.

Great rep and great recording.
Reviewed by Owner July 1st
Recommended: YES
✅ Verified Rating

Pros: I have a great rep that keeps me up to date, trains, and follows up with my people. Reporting is great.

Cons: Its more difficult to learn than some of the others.

Great Product!
Reviewed by Other May 28th
Recommended: YES
✅ Verified Rating

Pros: Very impressed with the results. Great team to work with and the product is easy to use.

Cons:

Customer service is great
Reviewed by BDC Manager May 28th
Recommended: YES
✅ Verified Rating

Pros: We love working with our rep and the monthly reports are very helpful!

Cons: No, they have been great to work with.

Great Product
Reviewed by a Sales Manager April 12th
Recommended: YES
✅ Verified Rating

Pros: Its a very user friendly application. Customer service has always been great.

Cons: Not at this time.

Useful and valuable
Reviewed by a Dealer Professional April 7th
Recommended: YES
✅ Verified Rating

Pros: They are customer oriented and very quick to respond. The product is useful and valuable. Processes are spot on.

Cons: Always wishing for lower prices from any vendor.

great second set of eyes
Reviewed by BDC Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: They keep tracl of the phone calls. I am only one person and I can't go over everything. They are a second set of eyes.

Cons:

They do what we need!
Reviewed by BDC Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: They do exactly what we need them to do. We have never had a huge issue with them. We get updated reports monthly.

Cons: the transcripts aren't perfect, but if we need one fixed they quickly address it.

Greg is great. Responsive.
Reviewed by Group Executive February 24th
Recommended: YES
✅ Verified Rating

Pros: They are responsive and we get a lot of information from the alerts. Our customer service rep is Greg and he is great and responsive.

Cons: There are restrictions you have to work around. Sometimes when we get calls that come in they are transcribed differently and they will be wrong.

Great support
Reviewed by Other February 24th
Recommended: YES
✅ Verified Rating

Pros: Support is great. Easy to learn. We record the sales phone calls and they come through well.

Cons: Sometimes the transcripts that come through aren't 100% accurate.


Contact Info

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