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Car-Research XRM

Car-Research XRM

Automotive CRM Solution

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About the Product

At CAR-Research XRM, we have leveraged our thorough knowledge of the automotive industry to develop a proven singular solution that helps you run your dealership more effectively and proficiently. CAR-Interactive is a web-based, comprehensive CRM solution that helps you increase revenue from sales and service, improve your customer satisfaction index (CSI) and service satisfaction index (SSI), and boost your dealership’s gross profit. With our CRM, you can consolidate all departments in your dealership into a manageable solution that delivers value through proven processes at every stage of the customer life cycle.

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Product Summary

Star Rating Distribution:
5
4
6
4
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Outdated and slow system
Reviewed by a Marketing Director November 28th
Recommended: NO
✅ Verified Rating

Pros: Price is good.

Cons: Upgrades are badly needed. Doesn't matter how low the price is, if the product is defective.

Inexpensive.
Reviewed by a Marketing Director November 28th
Recommended: YES
✅ Verified Rating

Pros: You get what you pay for. They need to charge more and do more.

Cons:

Love this crm
Reviewed by Salesperson November 13th
Recommended: YES
✅ Verified Rating

Pros: Like this a lot. We have used them for two years now and it is my favorite CRM. Navigation is easy and the whole CRM is very user friendly.

Cons:

Nothing is perfect
Reviewed by BDC Manager November 1st
Recommended: YES
✅ Verified Rating

Pros: Nothing is perfect in this business

Cons: Need to be able to manipulate fields so they don't over lap. When a reps name comes up, everything is thrown off kilter

Great mobile app
Reviewed by Internet Sales October 26th
Recommended: YES
✅ Verified Rating

Pros: We don't use the desktop version, but the mobile app. It is easy to work and they run updates from time to time to change things up

Cons:

Easy to use
Reviewed by Salesperson October 22nd
Recommended: YES
✅ Verified Rating

Pros: I like it. It's easy for me to use.

Cons:

Does OK job but Ok isn't enough.
Reviewed by a Salesperson October 4th
Recommended: YES
✅ Verified Rating

Pros: System is basically good. It's just old fashioned.

Cons: Takes too much time and effort.

Had for many years. Not getting better.
Reviewed by a Salesperson October 4th
Recommended: YES
✅ Verified Rating

Pros: Too many steps and hard to manage.

Cons:

Has not been a good solution for our Dealership.
Reviewed by a Salesperson October 4th
Recommended: NO
✅ Verified Rating

Pros: Good Rep.

Cons: Updates aren't happening and it is lacking is tracking.

Not tech support.
Reviewed by a Marketing Director October 3rd
Recommended: NO
✅ Verified Rating

Pros: My rep was good but it wasn't enough.

Cons: Antiquated and not many options.


Contact Info

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