Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
CarNow

Carnow

 Rate Product
Star Rating Distribution:
7
0
0
0
0
Rating by Job Title:

Contact Info

Do you work for CarNow? Claim your company page now!

About the Product

This product is a great way to interact with out customers on our web site. Real time communication at the time the buyers are on line.

expand_more read more expand_more expand_less read less expand_less
Last edited by Nobody on

Do you work for CarNow? Claim your page now!

Product Summary

Star Rating Distribution:
7
0
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

The product is very easy to use, on top of being a helpful tool. Heather was great.
Reviewed by a Salesperson Dec 23, 2020
Recommended: YES
✅ Verified Rating

Pros: Easy to use. Can push lead, containing all info.

Cons: None I can think of.

Great service and support
Reviewed by a BDC Manager Dec 9, 2020
Recommended: YES
✅ Verified Rating

Pros: Turn key solution for webchat engagements. We use it as a hands off solution. Even though the chat team is in a call center environment. We see about a 70% conversion from webchat to sales lead ratio.

Cons: Any call center is going to offer slight fluxuation in the quality of thier repsonces. However, Carnow has performance managers that can help with putting message in place to help make sure the chat gets handled in the way you would like it to, these solutions can be customized to meet your stores specific needs.

Samantha turned my department around
Reviewed by an Internet Director Dec 8, 2020
Recommended: YES
✅ Verified Rating

Pros: Thank good for Samantha Guarino. She helped improve our internet sales by 26% . She is a great trainer also .

Cons: None

Increased communication
Reviewed by an Internet Director Dec 8, 2020
Recommended: YES
✅ Verified Rating

Pros: 24 hour virtual agents to assist when we are unavailable Quick changes when needed to car service Team is always available to help guide and recommendations

Cons: Would love some type of AI during off hours or busy times Clients are quickly reverted to team instead of keeping customer engaged

Over all, a great vendor to have on your team
Reviewed by a Dealer Professional Dec 4, 2020
Recommended: YES
✅ Verified Rating

Pros: Karen our success manager is always on our calls to help answer any questions we have. We have been with them for awhile and are starting to really utilize our success manager. We just had a call with them and we loved learning what we can really do with this product. After the call, another manager and I got on the phone and talked about how cool the product is and how great it can be when we implement what we learned today.

Cons:

Excellent product and support
Reviewed by a General Manager Nov 2, 2020
Recommended: YES
✅ Verified Rating

Pros: Josh Rankins provides excellent support and monthly follow-up.

Cons:

Tiffany
Reviewed by a Dealer Professional Aug 25, 2020
Recommended: YES
✅ Verified Rating

Pros: Tiffany

Cons:


Contact Info

Do you work for CarNow? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

CarNow Products

MessageNow
100% Recommended    Recom'd 208 Ratings
BuyNow
100% Recommended    Recom'd 66 Ratings
Carnow
100% Recommended    Recom'd 7 Ratings

Marketing Solutions Products

100%  Recommended Recom'd 3 Ratings
100%  Recommended Recom'd 1 Ratings
0%  Recommended Recom'd 0 Ratings
Company: Orbee
100%  Recommended Recom'd 39 Ratings
Company: Elead

 Unlock all of the community & features  Join Now