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CarNow

MessageNow

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Star Rating Distribution:
507
22
4
0
0
Rating by Job Title:

Contact Info

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About the Product

MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory-trained, automotive only, BDC, your customers' experience will stand out from your competition. Features: • Inventory Integration • Virtual Brochures • Vehicle Comparisons • Video Integration • DealNow • Click to Text • Facebook Integration • CarNow Direct Service Scheduling

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Last edited by Hollyanne Peck on Last Week

Product Summary

Star Rating Distribution:
507
22
4
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Astonishgly Clever and Intuitive Tool
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Thanks to Heather B and her team for this wickedly clever communication tool. Simple and effective communication with a unique chat platform.

Cons:

Heather B. is amazing and always promptly able to answer questions!
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Heather B is a superior point of co tact for this application and the leads obtained through CarNow are great. I love being able to just right into a chat with a customer who's already engaged! 5 Stars all around! Her last trip to the store while checking how everything is going, I brought up a concern I had and she instantly was able to provide the solution that I was unaware existed. Keep up the amazing job and I look forward to many more sales as a direct result of the efforts by CarNow!

Cons: We didn't get this sooner?

CarNow is great!
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: I used CarNow prior to being trained on the platform and I found it beneficial. And then Paul S (CarNow account rep) came in to train me on the platform and I loved it even more. I like the brochure and the video function. Paul S was a good trainer.

Cons:

CarNow is the best chat platform!
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: I have worked at two dealerships with CarNow and I love it! It's great that I am able to take over from the BDC agents and answer the customer questions more directly and efficiently before they come into the dealership. We are able to build trust via the chat! Paul S is our account rep and he is great! Especially when he brings pizza with new good new info.

Cons:

CarNow will be a very useful tool for our sales process
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: CarNow's chat is intuitive and user friendly for both customer and sales associates. I'm new to the dealership, so this tool will help me generate business. Paul S trained me on the platform and provided us a great rundown of the product.

Cons:

Great communication tool for us.
Reviewed by a Salesperson November 5th
Recommended: YES
✅ Verified Rating

Pros: This is a good way for us to communicate without sounding pushy or threatening, I love the CarNow messaging too.!

Cons:

CarNow Chat Helps Our Process!
Reviewed by an Internet Salesperson November 4th
Recommended: YES
✅ Verified Rating

Pros: CarNow has a great convenient UI as the recent update has made the process more simple.Whispering/Notes is a great feature and I also appreciate that you can build the lead and push everything over directly from CarNow to our CRM. Paul S is our account rep and has provided us a good breakdown of the tool and also provided us benchmarks and examples that help us with our process.

Cons: n/a

CarNow Chat is Incredible
Reviewed by an Internet Salesperson November 4th
Recommended: YES
✅ Verified Rating

Pros: CarNow chat is very helpful, easy to navigate, and very easy to learn. Paul S trained me and provided me a thorough training on the platform and now I feel much more comfortable using this to bring customer into the dealership.

Cons:

Has been a great asset to me, very efficient.
Reviewed by a BDC Manager October 29th
Recommended: YES
✅ Verified Rating

Pros: Brings in a lot of leads for us, great communication.

Cons:

I love their system! It's great!
Reviewed by a BDC Manager October 15th
Recommended: YES
✅ Verified Rating

Pros: It is so much better and efficient than our last messaging tool. This is so good at handling incoming communication it is making things go much smoother.

Cons:


Contact Info

Do you work for CarNow? Claim your company page now!

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