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CarNow

MessageNow

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Star Rating Distribution:
550
41
12
3
0
Rating by Job Title:

Contact Info

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About the Product

MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the Automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory trained, automotive only, US-based BDC, your customers experience will stand out from your competition. Now includes: Facebook Messenger & Inventory Integration for Marketplace Google My Business Messenger Integration Google Analytics Integration DoubleClick Foodlight Integration Google Adwords Integration Kenshoo Integration LotLinx AMP Integration And other integrations with: VistaDash String Automotive FourEyes And many more!!

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Last edited by Aaron Baldwin on February 7th

Product Summary

Star Rating Distribution:
550
41
12
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

The reps act like our sales team. They deserve more than a 5.
Reviewed by Sales Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: Information is checked out. This is a wonderful source for our customers and for our sales team.

Cons:

Easy-to-use, high-value product that delivers results!
Reviewed by a Marketing Director 2 days ago
Recommended: YES
✅ Verified Rating

Pros: Not only is our account manager absolutely wonderful to work with, but the product is consistently effective. We've tried other Facebook-related products in the past, and this is the best one we've tried so far. Not only do the individuals working their managed chat do a great job of getting the information we need from customers, but the leads DO close!

Cons:

Training and follow up is great!
Reviewed by an Internet Director 3 days ago
Recommended: YES
✅ Verified Rating

Pros: The best chat program I have used. Lindsay, our rep, has been fantastic with any questions or changes I've wanted to make. Interaction with customers is good with this tool.

Cons:

No consistency with their call center.
Reviewed by BDC Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Our Rep is great but the actual chat just needs a few adjustments.

Cons: People think they are talking to the dealership and they get frustrated. They need to do better training.

great customer support
Reviewed by Other Last Week
Recommended: YES
✅ Verified Rating

Pros: Joe is always there if I need assistance with any issues or need to make a change.

Cons:

Probably the best chat.
Reviewed by Group Executive Last Week
Recommended: YES
✅ Verified Rating

Pros: Costs 2.5 times more than out current chat. I realize they are the best but we can't afford it.

Cons: Wish they could do a version for small dealerships.

Proficient and our sales are up.
Reviewed by General Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: One of our best lead sources. Wendy is the best rep!

Cons:

Their reinforcement team is the best.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Overall, this is a great tool.

Cons: Some of their Reps could do better notations.

Very happy with CARNOW.
Reviewed by Marketing Director November 2nd
Recommended: YES
✅ Verified Rating

Pros: Leads are plenty and their staff does a great job. Our rep is awesome too.

Cons:

We sell many vehicles through this chat.
Reviewed by a BDC Manager November 1st
Recommended: YES
✅ Verified Rating

Pros: Our rep, Loren, is great. He is always updating us.

Cons:


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