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Conversica

Conversica

Auto Sales Assistant

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About the Product

Conversica's advanced AI program will help to convert conversations into lead opportunities and adds a realistic, human touch.

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Product Summary

Star Rating Distribution:
4
0
0
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0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Product
Reviewed by a General Manager January 14th
Recommended: YES
✅ Verified Rating

Pros: Conversica sells alot of cars for us and also keeps leads from slipping through the cracks

Cons:

Great addition to our sales team.
Reviewed by a BDC Manager Dec 12, 2019
Recommended: YES
✅ Verified Rating

Pros: Small targeted campaigns - tailor made conversations/wordtracks. Has really made a difference, we used to have to do all that now Conversica does it! Our rep Kyle was fantastic, kudos to him!!!!

Cons:

Fantastic!!
Reviewed by an Internet Director Nov 27, 2019
Recommended: YES
✅ Verified Rating

Pros: Engages well. Easy to use. Easy to install. It's just as good as you hoped it would be. The staff is just also wonderful.

Cons:

Really manages leads from multiple places very well.
Reviewed by Internet Sales Nov 26, 2019
Recommended: YES
✅ Verified Rating

Pros: Conversica finds customers we would not find ourselves, brings in leads from so many sources it is unbelievable. Great tool to have.

Cons:

Great Tool
Reviewed by an Internet Salesperson Oct 18, 2019
Recommended: YES
✅ Verified Rating

Pros: Great improvement in customer engagement since implementing this tool at our dealership. Elizabeth is awesome, and always available to assist if I need assistance.

Cons:

Slapping Myself For Not Doing This Sooner
Reviewed by an Internet Director Oct 16, 2019
Recommended: YES
✅ Verified Rating

Pros: Over the first 6 months our BDC has increased their contact rate for leads by roughly 15% (40% up to 55%). Our AI grace gets customers calling in for her and walking in and asking for her. Grace has helped my team find out how the customer is willing to communicate, what they are trying to accomplish. This has a direct correlation to our increase in appointments, shows and solds with the added bonus of improving productivity for my team.

Cons: The only con would be you have to have a process in place to make sure the customer does not get confused and lose faith with the dealership.

Best employee I have!
Reviewed by a Marketing Director Jul 18, 2019
Recommended: YES
✅ Verified Rating

Pros: We use Conversica for both sales and service. We track all of the contacts and both our sales and service departments are in the positive for the year. Lexi Kilgannon our customer success manager is in constant touch with us offering suggestions to up our game and our quarterly reviews. we consider Lexi a partner in our business instead of a vendor. Like anything conversica is only as good as what you put into it.

Cons:

We Love Conversica!
Reviewed by a Sales Manager Jul 16, 2019
Recommended: YES
✅ Verified Rating

Pros: Conversica has added great value to our organization. The assistant allows our sales agents to stay engaged with customers that might have not responded to our attempts to contact them. The assistant has been able to re-engage customers who have stopped communicating with us. In the last 90 days we can attribute over 100 sales that the assistant has helped close. Also the team at conversica are very easy to work with. Lexi is my direct contact and she has been nothing but helpful with whatever we need.

Cons:

Quick Response Time
Reviewed by an Internet Salesperson Jun 14, 2019
Recommended: YES
✅ Verified Rating

Pros: Brittany at Conversica has been great in assisting us with training, new ideas, and questions we have. She always replies quickly and gives us detailed information without bogging us down with stuff that doesn't pertain to us. She is great at offering suggestions and helping guide you to get the most out of the system.

Cons:

Why Did We Wait So Long
Reviewed by an Internet Director May 1, 2019
Recommended: YES
✅ Verified Rating

Pros: Has increased our contact ratio without having to increase staff. Seamlessly integrated with our crm

Cons: None so far.


Contact Info

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