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Conversica

Conversica

Conversica

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Star Rating Distribution:
16
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0
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0
Rating by Job Title:

Contact Info

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About the Product

Conversica uses an advanced AI to provide successful lead opportunities and to create realistic conversations.

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Product Summary

Star Rating Distribution:
16
0
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Easiest Way to Ensure You Have Contact with Your Internet Customer
Reviewed by an Internet Salesperson 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Conversica's email can get through most spam filters and because of this gets contact via email more than we do, we can respond as the assistant if need be so we don't confuse our customer with multiple contacts, Conversica is sometimes the first to reach out to our overnight leads, the main interface is super easy to use, and Conversica's staff is always super friendly and ready to help with any issue you come across in a timely manner.

Cons: Sometimes people ask for our Conversica Rep when they call in or come into our store, but we know how to work through that; We usually say that Carly went out to lunch. Otherwise, in the two years I've worked with this program, I don't have any complaints.

Great tool to stay connected with loyal clients.
Reviewed by a Service Associate Dec 10, 2018
Recommended: YES
✅ Verified Rating

Pros: Provides a nice assistant to connect with customers.

Cons:

Wonderful product with a team that cares.
Reviewed by a BDC Manager Nov 14, 2018
Recommended: YES
✅ Verified Rating

Pros: Easy to user, good manager tools, my account specialist is very hands on and has help my department grow.

Cons:

Great customer service
Reviewed by an Internet Director Nov 8, 2018
Recommended: YES
✅ Verified Rating

Pros: Always work with Mark Festov who is always on point with whatever questions my team has. Customer service is top shelf

Cons: None

Make it so leads don't fall through the cracks.
Reviewed by an Internet Director Oct 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Great company and this tool is amazing. The conversations sells cars.

Cons:

Amazing Product!
Reviewed by a Service Manager Jun 26, 2018
Recommended: YES
✅ Verified Rating

Pros: Very easy product to use and imbed in the DMS. It works tirelessly to datamine properly and dig up new business. We have gained almost 50k in new parts and service business!

Cons: nothing!

Great Assistant
Reviewed by a BDC Manager Jun 8, 2018
Recommended: YES
✅ Verified Rating

Pros: Cuts down my time in following up on potential customers. Great help in the BDC

Cons: Have not found and cons with this product

Highly satisfied with.
Reviewed by BDC Manager May 29, 2018
Recommended: YES
✅ Verified Rating

Pros: The product helps get responses from our customers and helps turn inquiries into sales. Our rep, Katherine Carey, has been absolutely terrific and very helpful for any minor issues we come across or for any questions we may have. I love working with Katherine and the entire Conversica team. Support has been wonderful and I love working with them because things get dealt with and resolved pretty quickly.

Cons: Sometimes the same email gets sent out twice to the customer same day if there are duplicate emails in the system, but that's an easy fix on our end.

Follow Up BEAST!
Reviewed by an Internet Director Dec 20, 2017
Recommended: YES
✅ Verified Rating

Pros: The System is very user friendly, and gives a breakdown of all prospects that are being contacted and confirms emails and phone numbers. Ironically, our Assistant Melanie, named after my Wife, gets emails and numbers that my Reps sometimes can't acquire.. It does a Fabulous Job of augmenting the work that my BDC reps do while not being intrusive to the clients. Highly Recommended!

Cons:

Amazing!!!
Reviewed by an Internet Salesperson Nov 17, 2017
Recommended: YES
✅ Verified Rating

Pros: Great product that definitely helped our closing ratios by helping us stay connected with our customers. It's so easy to use and the support team is always ready and willing to help.

Cons: I don't know why aren't more companies utilizing this product.


Contact Info

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