Conversica

Pros: The System is very user friendly, and gives a breakdown of all prospects that are being contacted and confirms emails and phone numbers. Ironically, our Assistant Melanie, named after my Wife, gets emails and numbers that my Reps sometimes can't acquire.. It does a Fabulous Job of augmenting the work that my BDC reps do while not being intrusive to the clients. Highly Recommended!

Cons:

Pros: Great product that definitely helped our closing ratios by helping us stay connected with our customers. It's so easy to use and the support team is always ready and willing to help.

Cons: I don't know why aren't more companies utilizing this product.

Pros: It helps us work leads more efficiently. Works great with following up with our customers.

Cons: None

Pros: The portal is very user friendly, and gives a breakdown of all prospects that are being contacted. Although our assistant is a robot, you can continue to contact clients as the robot as well. Whenever we have needed help, or had any questions, our Rep Margarette has always made sure to take care of it, and follow up to check out how we are doing. Really great product that helps us make and maintain relationships with our clients.

Cons: We are located on the East Coast, and our rep is located on the West Coast, not so much of a con, because our rep has corresponded via email outside of those hours, but the time difference makes our communication time frame limited.

Pros: This system is amazing in every way possible. Very user friendly and it helps you become better at following up with your leads that fall through the cracks

Cons: no cons.

Pros: We don't waste time looking for Customers! It's easy and productive!

Cons:

Pros: Customer Service is top notch Reporting is great The program is Very Intuitive

Cons: No cons, All thumbs up!

Pros: Very positive, Energetic, Very helpful, Very Knowledgeable

Cons: None

Pros: Keeps our Internet Department on Track to do follow up

Cons: No Cons

Pros: holds my sales-team and managers accountable. makes sure that no lead goes without persistent and constant follow up. Really love the fact Conversica acts as a CSR... this helps us get a neutral party involved, and we can get a lot of info out of the customer.

Cons: Alex Terry should stay at the helm of Conversica... don't sell it... stay at the helm and retire.