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Pros: We don't waste time looking for Customers! It's easy and productive!
Pros: Customer Service is top notch Reporting is great The program is Very Intuitive
Cons: No cons, All thumbs up!
Pros: Very positive, Energetic, Very helpful, Very Knowledgeable
Pros: Keeps our Internet Department on Track to do follow up
Cons: No Cons
Pros: holds my sales-team and managers accountable. makes sure that no lead goes without persistent and constant follow up. Really love the fact Conversica acts as a CSR... this helps us get a neutral party involved, and we can get a lot of info out of the customer.
Cons: Alex Terry should stay at the helm of Conversica... don't sell it... stay at the helm and retire.
Pros: Stops the clock with the manufacturer. Ensures follow up by sales associates and alerts you of customers not receiving follow up. Low cost for the ROI
Pros: They are always open to suggestions for improvement and regularly check in with me to see if there is any feedback. Kelly is exceptional in explaining a very complicated process that makes our work so much easier.
Pros: Ease of use, dealership support, roi
Pros: Conversica is a great tool that will compliment any good internet process. Like anything else, you have to manage it, it won't replace good internal processes. I feel like even in our organization conversica can be misunderstood, and needs to be managed carefully.
Cons: Often misunderstood as an auto responder.
Pros: We don't waste time chasing unproductive leads.
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