Pros: Quick response time keeps the customer engaged. This lets us reply promptly.

Cons:

Pros: Any more people love to text, business or otherwise. Gotta have it.

Cons:

Pros: I like getting notified no matter what I am doing so I can do a quick response. Good way to communicate all the time.

Cons:

Pros: The get an alert when a customer contact comes in and we can reply almost instantly on our mobil.

Cons:

Pros: It's a good way to communicate and a lot of people like to text.

Cons:

Pros: Makes it easy to be available anywhere for customer communication.

Cons:

Pros: We get notified when we have incoming inquiries so we can get back to a customer right away. Helps keep the customer closer.

Cons:

Pros: Lets me know somebody is contacting us so we can reply quickly.

Cons:

Pros: They do a great job, the ideas and support are super.

Cons:

Pros: Keeps the customer more engaged when we have various means of communication including this texting tool.

Cons: