DEP Digital Retailing

Pros: The digital retailing tool that Dealer eProcess offers, SARA, is easily one of the best digital retailing solutions on the market right now. Products like Roadster give false hope and expectations and OEM products like ORE don't offer enough options or customization. Customers get exactly what they want which allows us to translate that into an in-store sale quite easily - especially since each customer gets a trade evaluation and a basic pre-approval. This tool works so well one of our local competitors not only complained to the OEM about it giving us an unfair market advantage, but they switched website providers just to have the tool! Definitely a must-have for any dealer looking to survive in the digital age we are in these days.

Cons: Some small user experience things can't be changed. No choices in design/template of tool.

Pros: We have loved getting most of the deal done before customer even comes in the door. Jake Martin, has made the process so easy. It has changed the way we think about building car deals. I would totally recommend this product.

Cons:

Pros: Customers can use this and check out potential payments, rates, even a soft credit rating. Provides some great leads and opportunities.

Cons:

Pros: Katie has been a huge help with support. Great flexible and efficient tool.

Cons:

Pros: Always keeping in touch even if we don't have any issues just to make sure business is well. Whether business is well or not they still offer their assistance to improve. Good is not good enough for them!

Cons:

Pros: All good creates more credit applications customers want to see monthly payments.

Cons: No Cons

Pros: easy to use for clients and dealerships

Cons:

Pros: The marketing strategy is very interactive, our customers have many options available with this program, answers all their questions and provides very solid information for us to follow up on. Our rep Bianca is the best.

Cons:

Pros: Sara has cut down the amount of time the customer spends in the dealership, going thru the sales process.

Cons:

Pros: Makes it easy for a customer to shop, also a soft credit tool so we have a lot of information when we communicate with them.

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