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Dealertrack

Dealertrack CRM

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Star Rating Distribution:
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2
0
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About the Product

To turn leads into sales and cultivate customer loyalty, you need to provide customers with information of interest to them, and deliver it through their preferred method. Dealertrack DMS makes the task easy with Customer Relationship Management (CRM) and Internet Lead Management (ILM) solutions.

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Product Summary

Product Overview
Dealertrack CRM Product Overview

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Star Rating Distribution:
7
3
4
2
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

New but better already!
Reviewed by Owner Yesterday
Recommended: YES
✅ Verified Rating

Pros: Support is great and price is too!

Cons:

OK but there are glitches!
Reviewed by an Internet Director January 3rd
Recommended: YES
✅ Verified Rating

Pros: Tracking is good and informative!

Cons: Can't get the info to customers.. Doesn't run smoothly!

Not user friendly!
Reviewed by a General Manager Dec 13, 2017
Recommended: YES
✅ Verified Rating

Pros: Had problems and support hasn't been good!

Cons:

They do it all and go the extra mile everyday!
Reviewed by a BDC Manager Dec 6, 2017
Recommended: YES
✅ Verified Rating

Pros: They are the BOMB! Couldn't be happier with this copany!

Cons:

Great product
Reviewed by a BDC Manager Nov 29, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy to use and navigate just point and click

Cons: Appointments have to be entered more than once

glitches and slow support!
Reviewed by Internet Director Nov 7, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: Their support team doesn't seem familiar with the product!

Overall good product
Reviewed by a BDC Manager Aug 31, 2017
Recommended: YES
✅ Verified Rating

Pros: point and click and easy to navigate

Cons: sometimes it's difficult to get to other screens from current screen. Adjusting an appointment time can only be done from the "Appointments" tab. This cannot be done when searching for a customer and seeing that they have a previous appointment that needs to be adjusted.

Not a huge fan
Reviewed by a Dealer Professional Aug 18, 2017
Recommended: YES
✅ Verified Rating

Pros: I'm not a huge fan of Dealertrack but all in all it works and does what it should.

Cons:

Love the service I get from here.
Reviewed by a Salesperson Aug 13, 2017
Recommended: YES
✅ Verified Rating

Pros: Great product!! Very Effective.

Cons: None

Good CRM
Reviewed by Owner Jul 3, 2017
Recommended: YES
✅ Verified Rating

Pros: They are a good CRM, needs some improvements but they are working on it and are just getting better

Cons:


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