Dee Rawls

Company: Auto Buyer Consultants

Dee Rawls Blog
Total Posts: 5    

Dee Rawls

Auto Buyer Consultants

Dec 12, 2013

Anyone Know Who From Facebook Will Be At Digital Dealer?

As I prepare for my trip to Tampa for Digital Dealer, Auto Retail Future is taking fold.  And, as important as automotive social media is slated to become in 2014, I wondered who from Facebook might be on hand for the event.

Anyone who reads this post and provides information regarding professionals from the social media behemoth that might be on hand at the conference will be granting a gesture well appreciated!

Dee Rawls

Auto Buyer Consultants

President

1501

No Comments

Dee Rawls

Auto Buyer Consultants

Dec 12, 2013

Anyone Know Who From Facebook Will Be At Digital Dealer?

As I prepare for my trip to Tampa for Digital Dealer, Auto Retail Future is taking fold.  And, as important as automotive social media is slated to become in 2014, I wondered who from Facebook might be on hand for the event.

Anyone who reads this post and provides information regarding professionals from the social media behemoth that might be on hand at the conference will be granting a gesture well appreciated!

Dee Rawls

Auto Buyer Consultants

President

1501

No Comments

Dee Rawls

Auto Buyer Consultants

Jul 7, 2013

Mathematics is a True Science: Sales Like Counting Stars

A star gaze may very well reveal to the observer an astonishment meant to be spread throughout the entire life dynamic.  Brightly lit skies are phenomenal in effect, and are a sensory magic.

Applying the focus it takes to reveal the total splendor of the constellations to an aspect as predominant in life as one's professional presence undoubtedly produces as atounding results.

A promise I made to the DrivngSales.com community and to myself is that I would inject my all into the matter at hand.  It just so happens the subject matter is that which I explored earliest.  As a pioneer of automotive internet marketing, I remember the cloudy nights which revealed absolutley no stars at all.  A time when dealers and vendors alike accepted at most that the Internet was an also ran for automotive retail industries.  An era of disposition, a day when stars shone few and in between in discussions about automotive retail migrating to online spaces, it was.  Dealerships didn't have websites, let alone a plan to address such prevalant contemporary online strategies as email marketing and social media.

But, as any star gazer knows, the longer you focus on the sky, the more stars it will reveal.

In this series, 'Mathematics is a True Science' I am openly exploring the value of knowing how math plays a pivtotal role in the evolution of our industry.  In particular in this segment, I am highlighting the principle of multiplication.

Email is a tool more valuable than meets the eye.  Imagine the opportunity to have the address of every potential customer in your market area.  Physically, this is accomplished through the purchase of lists provided through only the USPS.  The cost of contacting these potential customers through traditional "snail mail" would be prohibitive in almost every instance.

Introduce the email.  The email is the virtual address for all these potential customers available at minimal cost compared to traditional mail.

At a recent post by Exact Target Product Marketing Manager, Julie Brown points out her opinion that all email correspondence should be comprehensive in approach. She says the ability to shine a bright light on which aspects of your email marketing are generating the most response is key to creating an ROI which will be beneficial to your entire dealership team or family.

With these points, I concur.  As in seeing the sky at the beginning of a star gaze, the beginning of peering into your email campaigns can offer little splendor.  But, you can rest assured the longer you look and the more focused your gaze, the few stars will become multiple.

This is the key to successful implementation of online marketing strategies which leverage the most prevalent of all online communication tools - email.  By identifying what customers click into at their emails enroute to the virtual front door to your dealership an invaluable takeaway is created from tracking sources such as Google Analytics.

'Sales Like Counting Stars' expresses the compounding interest of focus and patience when it comes to successful email marketing campaigns.

The Internet may or may not be quite as expansive as the sky, but it is immense.  So, gazing into the sky at a point East of the Mississippi may very well engage a totally different group of constellations than standing before the Pacific Sea and staring above might.  Online, your dealership is your part of the galaxy.  You must identify the constellations which lay within.

This is a scientific process.  Email is always only a hypothesis.  It is a scientific problem that can be tested further.  It is you walking into outerspace with your star wand drawing random scribbles and coming back to Earth with the challenging task of finding them all.

Customers will help.  They will add context to your scribbles as they open their inboxes and migrate to the most appealing and recognizable forms you have created.  Cars always are alluring.  Fast cars, even more...

Make cars your constellations in the online galaxy of emailing.  Appeal to the sense of cognitive illustration when emailing.  Vibrant, bright, far away things which capture the attention like stars really do work.  And, as the verdicts arrive, do more and more of what is working.  Even, as Julie Brown states clearly, follow up the gazers of 'Big Dipper' with an additional email dedciated to the subject.  Ask your team to identify what your customer base is responding to within the context of your email blasts.  Ask them about the products, services, specials that may be missing.  Allow them to help you make your galaxy as full of stars as the Milky Way.

After all is said and done, the pursuit of automotive retail is the sale.  Sales will sky-rocket when effective email marketing is in place at your dealership(s).  The simple principle of multiplication will allow your team to grow their business (and yours, too) when you present them with a wide open sky to paint their constellations upon.  After all, the more stars there are shining, the brighter the sky.

Dee Rawls

Auto Buyer Consultants

President

1674

No Comments

Dee Rawls

Auto Buyer Consultants

Jul 7, 2013

Mathematics is a True Science: Sales Like Counting Stars

A star gaze may very well reveal to the observer an astonishment meant to be spread throughout the entire life dynamic.  Brightly lit skies are phenomenal in effect, and are a sensory magic.

Applying the focus it takes to reveal the total splendor of the constellations to an aspect as predominant in life as one's professional presence undoubtedly produces as atounding results.

A promise I made to the DrivngSales.com community and to myself is that I would inject my all into the matter at hand.  It just so happens the subject matter is that which I explored earliest.  As a pioneer of automotive internet marketing, I remember the cloudy nights which revealed absolutley no stars at all.  A time when dealers and vendors alike accepted at most that the Internet was an also ran for automotive retail industries.  An era of disposition, a day when stars shone few and in between in discussions about automotive retail migrating to online spaces, it was.  Dealerships didn't have websites, let alone a plan to address such prevalant contemporary online strategies as email marketing and social media.

But, as any star gazer knows, the longer you focus on the sky, the more stars it will reveal.

In this series, 'Mathematics is a True Science' I am openly exploring the value of knowing how math plays a pivtotal role in the evolution of our industry.  In particular in this segment, I am highlighting the principle of multiplication.

Email is a tool more valuable than meets the eye.  Imagine the opportunity to have the address of every potential customer in your market area.  Physically, this is accomplished through the purchase of lists provided through only the USPS.  The cost of contacting these potential customers through traditional "snail mail" would be prohibitive in almost every instance.

Introduce the email.  The email is the virtual address for all these potential customers available at minimal cost compared to traditional mail.

At a recent post by Exact Target Product Marketing Manager, Julie Brown points out her opinion that all email correspondence should be comprehensive in approach. She says the ability to shine a bright light on which aspects of your email marketing are generating the most response is key to creating an ROI which will be beneficial to your entire dealership team or family.

With these points, I concur.  As in seeing the sky at the beginning of a star gaze, the beginning of peering into your email campaigns can offer little splendor.  But, you can rest assured the longer you look and the more focused your gaze, the few stars will become multiple.

This is the key to successful implementation of online marketing strategies which leverage the most prevalent of all online communication tools - email.  By identifying what customers click into at their emails enroute to the virtual front door to your dealership an invaluable takeaway is created from tracking sources such as Google Analytics.

'Sales Like Counting Stars' expresses the compounding interest of focus and patience when it comes to successful email marketing campaigns.

The Internet may or may not be quite as expansive as the sky, but it is immense.  So, gazing into the sky at a point East of the Mississippi may very well engage a totally different group of constellations than standing before the Pacific Sea and staring above might.  Online, your dealership is your part of the galaxy.  You must identify the constellations which lay within.

This is a scientific process.  Email is always only a hypothesis.  It is a scientific problem that can be tested further.  It is you walking into outerspace with your star wand drawing random scribbles and coming back to Earth with the challenging task of finding them all.

Customers will help.  They will add context to your scribbles as they open their inboxes and migrate to the most appealing and recognizable forms you have created.  Cars always are alluring.  Fast cars, even more...

Make cars your constellations in the online galaxy of emailing.  Appeal to the sense of cognitive illustration when emailing.  Vibrant, bright, far away things which capture the attention like stars really do work.  And, as the verdicts arrive, do more and more of what is working.  Even, as Julie Brown states clearly, follow up the gazers of 'Big Dipper' with an additional email dedciated to the subject.  Ask your team to identify what your customer base is responding to within the context of your email blasts.  Ask them about the products, services, specials that may be missing.  Allow them to help you make your galaxy as full of stars as the Milky Way.

After all is said and done, the pursuit of automotive retail is the sale.  Sales will sky-rocket when effective email marketing is in place at your dealership(s).  The simple principle of multiplication will allow your team to grow their business (and yours, too) when you present them with a wide open sky to paint their constellations upon.  After all, the more stars there are shining, the brighter the sky.

Dee Rawls

Auto Buyer Consultants

President

1674

No Comments

Dee Rawls

Auto Buyer Consultants

Jul 7, 2013

Email Is Birthday Cards, Social Media Flyers...

Alright, the question is surfacing often now about how Social Media is to be correctly implemented into the online experience for auto retailing.

A recent WIRED magazine article titled, "Email is Crushing Twitter, Facebook for Selling Stuff Online" knocks this question dead into the dirt.  But, for the sake of the automotive internet marketing community here at Driving Sales, I decided to elaborate on the matter in this post.

Email

Email is a person's 'virtual address', more so than anything else.  The "E" stands for "electronic", meaning it is associated specifically with the electronic identification of an individual or entity.  Like their physical addresses, people tend to invite only the most intimate of guests by name (whether people or brands) into their homes online - their
virtual addresses. Typically, few strangers are invited into the home.  The home is a sanctuary for family and friends or for someone being introduced by one or the other.  In some form, shape, fashion or another, people in the home are familiar and intimate with one another. 

How would you feel if you got a birthday card from someone you didn't know?  If it came on the 3rd of July and your birthday is actually in January sometime, wouldn't almost freak you out?  Familiarity and intimacy are important when it comes to birthdays.  Think of what poor etiquette it is for a man to ask a woman her age or her birthday.  This is information volunteered at the discretion of the giver more times than it is the result of an anonymous query.  Email processing often works like a birthday card - deliberate sender to deliberate receiver.  It is a familiar and intimate delivery.

Social Media

Social Media websites, on the other hand, are not very home-like.  They represent the myriad different places a person might go online once they leave their 'virtual address'.  Physical addresses are the basis for decisions McDonald's and Walmart make to build a parcel near or surrounding a particular community.  They are why a consumer stops to grab a value meal or a few household staples on his/her way home from work a few days out of each week.  The proximity of the physical address is what makes the selling proposition of the big box appeal to the consumer.  Kids are 100% less likely to look for a happy meal online than on their ride home from school.  Virtual addresses for the likes of brands strong as The Golden Arches are simply not as effective as physical ones.

Social Media is not as effective as email for many reasons.  First and foremost, the age of Social Media was spawned by electronic mail.  Almost all social media websites are linked in one way or another to electronic mail.  Since this is the case, the second reason for lack of effectiveness as compared to email addresses is almost infinitive.  It's like sending out birthday cards to strangers - not so deliberate sender to anonymous
receiver.  McDonald's has no idea about which impulse causes an anonymous person online to go through the steps necessary to end up in their franchises - either in the store, or in the drive thu.  Walmart just cannot offer the online customer the same convenience as the lady or gentleman in need of household staples on her or his way home from work.  Online, when it comes to capturing customers, Social Media is like passing out flyers.  The conversion ratios for social media, according to the WIRED Magazine article are 23% less than average in value as compared to the mean.

The Point

Being that most people are at home more than at any place else, the place where they take up residence is the best place to reach them (i.e.USPS or snail mail).  So, in a world of physical addresses, the brands targeting consumers based upon addresses and proximity to their outlets are doing it right.  In a virtual world, Google is the new USPS in that they own the most virtual addresses. People, brands, businesses, organizations all have formulated some dependence on Google being a delivery source to their virtual addresses. Information online tends to begin at Google and end at the Inbox.  And, by no stetch of the imagination is the fact standing that beyond search, the most successful aspect of the Google platform is their electronic mail.  Over 71% of Facebook accounts link to Gmail.  Almost 90% of Twitter accounts link to Gmail, too.  It really is quite simple.

Email is crushing social media because it simply is superior in value.

Dee Rawls

Auto Buyer Consultants

President

2075

No Comments

Dee Rawls

Auto Buyer Consultants

Jul 7, 2013

Email Is Birthday Cards, Social Media Flyers...

Alright, the question is surfacing often now about how Social Media is to be correctly implemented into the online experience for auto retailing.

A recent WIRED magazine article titled, "Email is Crushing Twitter, Facebook for Selling Stuff Online" knocks this question dead into the dirt.  But, for the sake of the automotive internet marketing community here at Driving Sales, I decided to elaborate on the matter in this post.

Email

Email is a person's 'virtual address', more so than anything else.  The "E" stands for "electronic", meaning it is associated specifically with the electronic identification of an individual or entity.  Like their physical addresses, people tend to invite only the most intimate of guests by name (whether people or brands) into their homes online - their
virtual addresses. Typically, few strangers are invited into the home.  The home is a sanctuary for family and friends or for someone being introduced by one or the other.  In some form, shape, fashion or another, people in the home are familiar and intimate with one another. 

How would you feel if you got a birthday card from someone you didn't know?  If it came on the 3rd of July and your birthday is actually in January sometime, wouldn't almost freak you out?  Familiarity and intimacy are important when it comes to birthdays.  Think of what poor etiquette it is for a man to ask a woman her age or her birthday.  This is information volunteered at the discretion of the giver more times than it is the result of an anonymous query.  Email processing often works like a birthday card - deliberate sender to deliberate receiver.  It is a familiar and intimate delivery.

Social Media

Social Media websites, on the other hand, are not very home-like.  They represent the myriad different places a person might go online once they leave their 'virtual address'.  Physical addresses are the basis for decisions McDonald's and Walmart make to build a parcel near or surrounding a particular community.  They are why a consumer stops to grab a value meal or a few household staples on his/her way home from work a few days out of each week.  The proximity of the physical address is what makes the selling proposition of the big box appeal to the consumer.  Kids are 100% less likely to look for a happy meal online than on their ride home from school.  Virtual addresses for the likes of brands strong as The Golden Arches are simply not as effective as physical ones.

Social Media is not as effective as email for many reasons.  First and foremost, the age of Social Media was spawned by electronic mail.  Almost all social media websites are linked in one way or another to electronic mail.  Since this is the case, the second reason for lack of effectiveness as compared to email addresses is almost infinitive.  It's like sending out birthday cards to strangers - not so deliberate sender to anonymous
receiver.  McDonald's has no idea about which impulse causes an anonymous person online to go through the steps necessary to end up in their franchises - either in the store, or in the drive thu.  Walmart just cannot offer the online customer the same convenience as the lady or gentleman in need of household staples on her or his way home from work.  Online, when it comes to capturing customers, Social Media is like passing out flyers.  The conversion ratios for social media, according to the WIRED Magazine article are 23% less than average in value as compared to the mean.

The Point

Being that most people are at home more than at any place else, the place where they take up residence is the best place to reach them (i.e.USPS or snail mail).  So, in a world of physical addresses, the brands targeting consumers based upon addresses and proximity to their outlets are doing it right.  In a virtual world, Google is the new USPS in that they own the most virtual addresses. People, brands, businesses, organizations all have formulated some dependence on Google being a delivery source to their virtual addresses. Information online tends to begin at Google and end at the Inbox.  And, by no stetch of the imagination is the fact standing that beyond search, the most successful aspect of the Google platform is their electronic mail.  Over 71% of Facebook accounts link to Gmail.  Almost 90% of Twitter accounts link to Gmail, too.  It really is quite simple.

Email is crushing social media because it simply is superior in value.

Dee Rawls

Auto Buyer Consultants

President

2075

No Comments

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