Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Doug Van Sach

Doug Van Sach Vice President of Analytics & Data Services

Doug Van Sach Blog Posts

First Time Vs. Repeat Buyer: The True Path To Profitability

First Time Vs. Repeat Buyer: The True Path To Profitability

Every day, dealers are faced with multiple decisions about various facets of their business. Among them: constantly trying to decide if they should invest …

Convert More Prospects With Smarter Trade-In Tools

Convert More Prospects With Smarter Trade-In Tools

When your customers decide to trade in their current vehicle, you know exactly what to do first: make sure they get an appraisal as quickly as possible, si…

How New Safety Features Mean New Opportunities For Dealers

How New Safety Features Mean New Opportunities For Dealers

It’s a common scenario: drivers eating, texting, talking on the phone, taking care of personal grooming, or even reading while on the road. Loosely t…

Retail Hazard Ahead: Vehicle Purchases Experiencing Some Delays

Retail Hazard Ahead: Vehicle Purchases Experiencing Some Delays

The good news? To date, automotive sales have remained stronger than many analysts originally predicted, with customers of all ages continuing to buy both …

Insights For a Competitive Edge

Insights For a Competitive Edge

What do customers expect during the vehicle purchase process? What do they value most? In a survey included in the AutoLoop 2017 Digital Experience Study, …

Are Your Service Customers Ready To Buy?

Are Your Service Customers Ready To Buy?

You know how service visits affect service retention, but do you know how service visits relate to the customer buying process? According to a recent study…

Open Rates by Weekday: The Best Days to Launch Campaigns

Open Rates by Weekday: The Best Days to Launch Campaigns

Does the day of the week an email campaign is launched affect whether that email is opened? It does! And boosting your open rates ultimately increases resp…

Exclusive Insight: Luxury Tire Sales are Ramping Up

Exclusive Insight: Luxury Tire Sales are Ramping Up

Summer is here – and for luxury retailers, that means a significant increase in tire sales. Based on an analysis of over 9 million repair orders, we&…

Drive Sold-to-Service Converts

Drive Sold-to-Service Converts

Almost half of a dealership’s sales customers never return for their first service appointment – that’s a hefty chunk of a dealer’s…

How Do Tire Sales Affect Customer Loyalty? [VIDEO]

How Do Tire Sales Affect Customer Loyalty? [VIDEO]

Doug Van Sach shares how tire sales impact customer loyalty in this video blog. …

The Growing Gap Between Retail and Automotive Customer Experience [VIDEO]

The Growing Gap Between Retail and Automotive Customer Experience [VIDEO]

Doug Van Sach explains the growing gap between retailers and automotive consumer experience in this video blog. …

How Will Driverless Cars Affect the Industry [VIDEO]

How Will Driverless Cars Affect the Industry [VIDEO]

Doug Sach, VP Analytics & Data Services for AutoLoop discusses how driverless cars could affect the auto industry in this short video blog. &nbs…

What Is the Best Predictor of Customer Loyalty? [VIDEO]

What Is the Best Predictor of Customer Loyalty? [VIDEO]

AutoLoop VP, Analytics and Data Services shares findings about the best predictor of customer loyalty from AutoLoop's recently published white paper, &…

The Gaps Between Millennial Expectations & Reality In the Service Drive [VIDEO]

The Gaps Between Millennial Expectations & Reality In the Service Drive [VIDEO]

AutoLoop VP Analytics & Data Services Doug Van Sach shares some gaps between Millennial expectations and reality in this video blog.   …

How Much Revenue Does Follow-up Generate? [VIDEO]

How Much Revenue Does Follow-up Generate? [VIDEO]

AutoLoop VP, Analytics & Data Services discusses the importance of follow-up in generating revenue in this video blog.   …

Surviving the Customer Loyalty Tailspin

Surviving the Customer Loyalty Tailspin

Today, the Big 3 automakers account for only 44% of the market – a 26% decline from 2 and a half decades ago. In this short amount of time, consu…

Prepare for Disappearing Drivers

Prepare for Disappearing Drivers

On-demand driver services such as Uber are on the rise. The approaching disruption of driverless vehicles shouldn’t come as a surprise, but deale…

Suggested Posts

Recent Comments

 Unlock all of the community & features  Join Now