Pros: It's a user friendly app that is not intimidating for customers to use. It keeps the customer engaged and gathers a lot of information.
Cons:
Pros: It's sketchy. Sometimes the leads are great and other times the information is very poor. We do get quite a few leads, though.
Cons: Wish it would collect information better.
Pros: They handle our customer messaging extremely well, nobody falls through the cracks. They keep the customer engaged with us.
Cons:
Pros: The messaging tool is very popular for the texting crowd. We get quite a few leads from having this.
Cons:
Pros: A really good messaging and tracking tool for us.
Cons:
Pros: It is ok but there are far more interactive text and chat tools out there I have worked with in the past.
Cons:
Pros: It is cheap, added value with listings
Cons: Very slow response time, Responses are robotic and not aligned with anything in the store, customer questions go unnoticed or brushed under the rug.
Pros: Very user friendly and professionally handled.
Cons:
Pros: We started using Edmundsa while and the results have been wonderful for us! Better than we expected.
Cons:
Pros: We like them for our chat.
Cons:
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