Free Auto Quotes on Affected Models

Sunnyvale, Calif - January 27, 2010- ResponseLogix, Inc., the leading provider of automotive digital response management software for internet leads, today announced that it will support its Toyota customers during the recall and will not charge for quotes that contain a request for one of the affected models. "We stand ready to support our Toyota dealers through this short-term challenge," said Tom Mohr, CEO of ResponseLogix. Toyota Motor Sales yesterday announced suspension of sales on eight models involved in the recall related to accelerator pedals.  Starting today any, new or pre-owned SmartQuote for any lead which contains a request for one of the affected models will be complimentary until the suspension has been lifted. "ResponseLogix has gone far beyond being proactive. They are standing behind their Toyota customers at this challenging time; no other vendor has done that," said Scott Pettitt, Direct and Pre-owned Sales Director at Toyota Sunnyvale. "Just as Toyota has taken action to support its customer, ResponseLogix is showing leadership by this action." With the ResponseLogix solution suite, auto dealers are able to deliver to a car buyer a price quote on multiple vehicles, consistent with his or her trim-level request, from the assigned sales representative in less than 10 minutes. ResponseLogix started in a car dealership.  By observing the internet car buying sales process from both the dealer and the customer side, ResponseLogix determined that effective Digital Response Management is the key to achieving both immediate initial response and effective ongoing follow-up.  With this in mind, the company created its powerful patent-pending solution suite, tailored to the needs of the fast-paced, multi-tasking dealer internet selling environment. About ResponseLogix, Inc.

ResponseLogix is a pioneer in the emerging category of Digital Response Management (DRM), leading the industry with a marketing solution suite that enables dealers to maximize sales from internet leads.  ResponseLogix helps dealers solve the top three challenges facing their internet sales departments: the speed and quality of the initial response to internet leads, the impact and consistency of ongoing follow-up, and the effectiveness of the internet team's live communication with the customer.  No other solution provides dealers with a proven, robust marketing solution that delivers such significant increases in the conversion of internet leads to sales.

ResponseLogix delivers software as a service (SaaS) technology to auto dealers that engages the customer early in the car buying process and then propels them toward purchase. SmartQuote® delivers a relevant quote response within 10 minutes of internet lead receipt 95% of the time.  SmartFollow® automatically follows-up and reactivates leads if the customer doesn't buy right away.  SmartFacts® delivers powerful analytics to help optimize the performance of Internet sales departments.  ResponseLogix products are available in 40 US markets for Toyota, Ford, Lincoln-Mercury, Chrysler, Dodge, Jeep, Honda, Lexus, Audi, Acura, Nissan, Infiniti and Hyundai dealers across the US.  Additional OEM's will be supported soon.  Additional information is available at http://www.responselogix.com.

Savvy Consumers Demand Faster Response Times for Quotes

Sunnyvale, Calif - January 27, 2010- ResponseLogix, Inc., the leading provider of automotive digital response management software for internet leads, today released the results of a customer survey that shows internet sales are expected to become even more dominant in terms of the percentage of total dealership sales. Half of the dealerships surveyed expect internet sales to represent more than 30 percent of their total car sales this year.

In another interesting finding, the survey revealed dealers believe that consumers are expecting ever faster response times on requests for quotes.  Whereas in 2009, 46 percent of respondents believed their customers sought a price quote in 10 minutes or less, 67 percent of respondents (an increase of 45 percent) believe consumers will have this expectation in 2010.  A whopping 96 percent of respondents say that car shoppers in 2010 will be unwilling to wait more than one hour for a quote.

"Today, the internet has empowered consumers to expect instantaneous information at their fingertips. Car shoppers demand information that is comprehensive, detailed and directly responsive to the questions they posed," said Tom Mohr, CEO of ResponseLogix. "Our customers realize that by creating a favorable first impression with the car buyer, they will jump ahead of their competitors, increasing sales at their expense."

Some 41 percent more dealers predicted that internet sales will represent at least 30 percent of their business during 2010 as compared to their 2009 sales.  Looking into 2010, 49 percent of respondents project that sales will comprise over 30 percent of their total car sales as compared to only 35 percent who indicated that internet sales represent one third of their business last year.

Auto dealers stated in written comments that the most important challenges facing them this year include converting more leads into sales, realizing better results from the internet, and staying ahead of their competition.

About ResponseLogix, Inc.

ResponseLogix is a pioneer in the emerging category of Digital Response Management (DRM), leading the industry with a marketing solution suite that enables dealers to maximize sales from internet leads.  ResponseLogix helps dealers solve the top three challenges facing their internet sales departments: the speed and quality of the initial response to internet leads, the impact and consistency of ongoing follow-up, and the effectiveness of the internet team's live communication with the customer.  No other solution provides dealers with a proven, robust marketing solution that delivers such significant increases in the conversion of internet leads to sales.

ResponseLogix delivers software as a service (SaaS) technology to auto dealers that engages the customer early in the car buying process and then propels them toward purchase. SmartQuote® delivers a relevant quote response within 10 minutes of internet lead receipt 95% of the time.  SmartFollow® automatically follows-up and reactivates leads if the customer doesn't buy right away.  SmartFacts® delivers powerful analytics to help optimize the performance of Internet sales departments.  ResponseLogix products are available in 40 US markets for Toyota, Ford, Lincoln-Mercury, Chrysler, Dodge, Jeep, Honda, Lexus, Audi, Acura, Nissan, Infiniti and Hyundai dealers across the US.  Additional OEM's will be supported soon.  Additional information is available at http://www.responselogix.com.

(FRANKFORT, Ill.) – January 27, 2010 – Dealer HD has announced its plan for the 90-Day Test Drive promotion. The promotion, which begins during the 2010 NADA Convention, allows dealerships near contract expiration to sign on with Dealer HD at no cost for 90-Days.

The promotion aims to attract dealers nearing the end of their contracts that are looking for a risk free change of pace. At no cost dealerships can get the full Dealer HD website and service experience and decide if the product is the right fit for them.

The promotion starts during the 2010 NADA Convention and Expo in Orlando, Florida. “We pride ourselves on personal service and believe NADA is the perfect opportunity to demo our products in person to those interested in getting in the driver’s seat,” said Justin Duff, Vice President of Sales at Dealer HD. “We’re very confident in the DHD product and believe dealers that take the Test Drive will find Dealer HD is exactly what they need.”

The 90-Day Test Drive promotion incorporates the use of NADA’s stimulus vouchers. Dealerships interested in additional site add-ons not included in the promotional sites can trade in their vouchers for additional services.

Dealer HD believes finding the perfect fit with products and services are essential to Internet success. The 90-Day Test Drive will be available to dealerships within 8-months of their contract expiration. Appointments are being made now for NADA demos and 90-Day Test Drive opportunities. If you’re interested in taking the drive email nada@dealerhd.com or call today 866.222.7712 to reserve your appointment at the NADA Convention and Expo, February 13^th through 15^th.

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Dealer HD is an Automotive Website and Solutions Provider serving clients Nationwide. Located in the southern suburbs of Chicago, the Dealer HD team has over 100 years of combined automotive experience.  Dealer HD provides customizable dealer web sites with a comprehensive admin tool that collects dealer leads, allows the quick and easy editing of website content, inventory modification and more.  Dealer HD makes sure your dealer website is ready for mobile applications, social networking, and all future web innovations.

Galpin sells 110 cars in just over two weeks leveraging DealerSocket's MoneyMaker technology

San Clemente, CA - January 26, 2010 - Leading automotive CRM provider DealerSocket announced today their role in assisting Galpin Ford to retain its title as the #1 Ford dealer in the nation for the 20^th straight year. Galpin utilized DealerSocket's data mining technology, MoneyMaker, an add-on to their DealerSocket CRM solution, to mine the dealership's existing customer database in order to quickly and easily find prospects most likely to buy.  In a period of just over two weeks, the MoneyMaker generated campaigns resulted in 110 cars sold, enabling Galpin Ford to narrowly edge out Bill Brown Ford and retain its #1 sales title. "It was a battle to the end for the #1 spot," said Bert Boeckmann, Owner of Galpin Motors. "Bill Brown Ford did a great job and was definitely a formidable opponent to be up against.  We pulled out all the stops and worked very hard to get our loyal customers back in the door.  In the end, those are the people who made this happen. DealerSocket's MoneyMaker helped us develop very highly targeted campaigns to reach out to our long-time customers and the result was over one hundred vehicles sold in a very short period during the final month of the year." "For over a year now, our MoneyMaker and CallCenter products have been gaining momentum in the marketplace and helping dealers sell and service more cars, while saving money on their marketing campaigns which is especially critical during these rough economic times.   Every day we hear dealership success stories, but this is definitely one of the most visible success stories to date," said Matt Redden, Vice President of Sales for DealerSocket. "We are extremely happy for our friends at Galpin and are proud to have played a role in their success." MoneyMaker is an advanced data mining tool which can be either combined with the DealerSocket CRM solution or used as a stand-alone product.  This easy, yet powerful tool helps auto dealers identify customers and prospects most likely ready to buy a car or service based on factors such as those "in equity" in their vehicles, to lower a current payment and/or a customer's APR or those who have not been in for service over a specified period of time. About DealerSocket DealerSocket provides the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available in the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer facing automotive dealership departments. DealerSocket's core CRM is enhanced by a powerful data mining tool called MoneyMaker, an online process training university called Carmind and an efficient CallCenter solution. Top auto dealers are making their existing assets work harder and uncovering hidden revenue in leasing, sales and service through the use of DealerSocket's MoneyMaker and CallCenter tools.  Dealers are also getting more out of their people through the DealerSocket Carmind training university.  These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue producing engine. More than 50,000 users at over 1000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named to the Inc. 5000 list two times, member of Red Herring 100 North America in 2009, Best Management Team in the 2009 American Business Awards and Best Overall Company in the 2008 International Business Awards.  DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America.  For more information, call 949-900-0300, email info@dealersocket.com or visit www.dealersocket.com

AIADA and Venture Lighting Present Free Webinar on Feb. 2

Alexandria, VA (Jan. 20) – For auto dealers, the first impression is key. Before potential customers drive onto your lot or walk through your door, the dealership serves as a symbol of your product and the pride you take in your facility. Creative, effective lighting design can make a store stand out from the competition and enhance the image of both the dealership and the brand it represents. AIADA has teamed up with its Affinity Partner, Venture Lighting, for a webinar explaining the importance of dealership lighting design.

Join AIADA and Venture Lighting on Feb. 2 for this free webinar titled Lighting the Way: Effective Lighting Design for Auto Dealerships to learn more about how to create and improve dealership image simply by utilizing effective lighting design.

WHAT: Rick Quinlan, general manager at EPIC Design Group, and Jennifer Link, automotive market manager at Venture Lighting International, will present this free webinar to explain lighting’s importance in dealership design. Topics to be covered include essential elements of lighting in areas such as the showroom, service department, and exterior; creating a new image with lighting; saving money with energy efficient lighting; and critical questions to ask your lighting designer.

WHO: This informative session is ideal for dealer principals, general managers, and fixed operations managers. Registration is open to the first 150 individuals who register. Participants do not need to be a member of AIADA in order to register.

WHEN: Tuesday, Feb. 2, 2010

11:00 a.m. EST / 8:00 a.m. PST

To register, visit: https://aiadaevents.webex.com/aiadaevents/onstage/g.php?d=660298893&t=a

About AIADA

Established in 1970, AIADA is and continues to be the only association whose sole purpose is to represent America’s 11,000 international nameplate automobile franchises that sell and service the following brands in the United States: Acura, Aston Martin, Audi, Bentley, BMW, Ferrari, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Kia, Land Rover, Lexus, Maserati, Maybach, Mazda, Mercedes, MINI, Mitsubishi, Nissan, Porsche, Rolls Royce, Saab, Scion, Smart, Subaru, Suzuki, Toyota, Volkswagen and Volvo. These retailers have a positive economic impact both nationally and in the local communities they serve, providing more than 500,000 American jobs. Visit AIADA online at www.aiada.org.

San Clemente, CA - January 20, 2010 - Leading automotive CRM provider DealerSocket announced today the completed acquisition of Southern California-based Carmind (www.carmind.com), a provider of online sales training tools for the automotive dealer community. Founded in 2007 by a group of automotive sales veterans, Carmind's mission has been to develop realistic sales training that would stick and where the principles taught could easily be applied by salespeople. Carmind's courses are delivered through a series of multimedia courses filmed in a dealership environment, highlighting techniques proven successful in today's marketplace and accessible to dealers 24/7. Carmind customers can choose which skills they would like their sales teams to focus on and automatically push related content to them in real-time. "Carmind's philosophy is simple, we explore real world scenarios in an entertaining and fast-paced style," said Carmind founder Napoleon Rumteen. "As 'car guys' ourselves we understand sales professionals and have developed a successful formula that enables each individual to learn at their own pace. Our dealer customer-base is forward thinking and a good match for DealerSocket's customer mindset. We are very excited to now be a part of the DealerSocket family." Carmind combines the latest in consumer research about buying attitudes and behaviors with up-to-date selling techniques in developing its multimedia curriculum. "Carmind is a great fit for DealerSocket and non-DealerSocket customers alike," said DealerSocket CEO and co-founder, Jonathan Ord. "Our company attitude is to make the most of your existing resources, which is exactly what Carmind enables dealers to do. Fun and engaging interactive training helps dealership personnel say and do the right things with customers at every point of contact. Having the option to couple Carmind with DealerSocket's CRM solution will ensure dealers are doing everything they can to make the most of each and every sales and service opportunity." Carmind's online training provides:

• Training scientifically developed the way the brain is tuned to learn
• Multimedia courses to stimulate both auditory and visual senses
• Short courses designed to complement the attention span of sales professionals
• Fresh and consistent weekly training
• 100% measured results

DealerSocket will market Carmind as a product line inside of the DealerSocket suite of products, and will employ the award winning DealerSocket sales force in reaching the dealer community throughout the US and Canada. About DealerSocket DealerSocket provides the automotive industry with the most comprehensive Customer Relationship Management (CRM) solution available to the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI and marketing, DealerSocket's auto dealer CRM solution is one complete tool for all automotive dealership departments. DealerSocket's core CRM is enhanced by a powerful data mining tool called MoneyMaker and an efficient CallCenter solution. Top auto dealers are making their existing assets work harder and uncovering hidden revenue in leasing, sales and service through the use of DealerSocket's MoneyMaker and CallCenter tools. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue producing engine. More than 50,000 users at over 1000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named to the Inc. 5000 list two times, member of Red Herring 100 North America in 2009, Best Management Team in the 2009 American Business Awards and Best Overall Company in the 2008 International Business Awards.  DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America.  For more information, call 949-900-0300, email info@dealersocket.com or visit www.dealersocket.com

Former AutoMart executive to join leading provider of live chat for car dealers, Contact At Once! ATLANTA, GA – January 20, 2010 – Contact At Once!, LLC, the leading provider of live chat and other internet marketing tools that move online lookers into live conversations with car dealers, announced today the hiring of Skip Dowd as Vice President, Business Development.  In this role, Dowd will be responsible for building and managing relationships with the company’s strategic partners. Dowd began his career in 1991 as an advertising sales person with Trader Publishing, calling on auto dealers in Northeast Ohio.  He rose to Vice President of Electronic Media, assembling and leading the team that launched AutoMart.com and AutoMercado.com.  After AutoTrader.com, a division of Cox Enterprises, acquired AutoMart.com in October of 2006, Dowd managed the corporate transition before leaving to pursue independent consulting engagements within the automotive industry. “Skip knows the automotive landscape extremely well including the many different types of websites and tools that help connect in-market car shoppers and car dealers,” said John Hanger, President and CEO.  “We are excited to have him join our growing team.  Skip is a smart business builder whose contributions will benefit our customers and partners.”

“The executive team’s integrity and the company culture always impressed me, so it is very exciting to now be a part of it,” Dowd said.   “Contact At Once! was one of my vendors at Automart.com so I’ve seen first-hand how effective their live chat for car dealers solutions are at connecting online lookers with car dealers.  The company is a market leader because their vision extends far beyond just adding chat to a dealership’s website.”

“Consumers increasingly prefer text-based communication but the automotive industry has been unable to capitalize on this trend for lack of a scalable, standard’s based approach to connecting dealers with all of the websites that bring them leads,” Dowd continued.  “Contact At Once! has solved this problem, has woven itself into the fabric of the automotive industry, and is literally improving the effectiveness of every automotive website to which it is added.  That list that today includes thousands of car dealer websites and leading automotive classified sites such as Cars.com, CarsDirect.com, CarSoup.com and others.” About  Live Chat for Car Dealers Provider Contact At Once!, LLC: Contact At Once!, LLC is the leading provider of live chat for car dealers and internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. Find out more at www.contactatonce.com.

Year marked by expansion, industry partnerships, R&D investment and prestigious awards

January 18, 2009 - BURLINGTON, VT - Dealer.com (www.dealer.com), the global leader of online marketing solutions for auto dealers, today announced that 2009 saw the highest annual growth in the company's twelve year history, with a five year revenue growth rate of 675 percent.  In addition to the continued financial strength, Dealer.com extended its technology and service leadership with significant investment in research and development (R&D), expanded industry partnerships, prestigious awards and accolades, and the industry's first comprehensive online marketing platform. "As we continue to grow, we proactively expand our resources to offer all of our customers the best technology and service.  We doubled our R&D investment this year, launched comprehensive employee training and development programs, and expanded our relationships with leading industry groups.  These strategic initiatives help keep our dealerships, no matter the size or type, years ahead of the competition," commented Mark Bonfigli, Dealer.com president and CEO. In 2009, Dealer.com launched its Enterprise Solutions Division, designed to serve the needs of auto manufacturers and dealer groups.  Dealer.com also expanded relationships with the majority of all North American based auto manufacturers.  In addition, alliances were bolstered with leading advertising agencies. Partnerships with the nation's top automotive dealer groups, as ranked by Ward's Dealer Business, also increased.  According to the annual ranking, 85 percent of the leading dealer groups now choose Dealer.com's online marketing services. "We have partnered again this year with the most prestigious and fast forward auto retailers in North America. The market share increase this year is a testament to word of mouth from our customers, that we are the right partner to have moving into this new decade of auto retailing. Next year is going to be a banner year for our customers," added Dean Evans, chief marketing officer, Dealer.com. Several independent national research groups continued to confirm Dealer.com's industry leadership, including comprehensive organic and paid search studies from Sorgenfrei, LLC and The Pasch Consulting Group.  The company's industry-leading products and services and unique corporate culture were also recognized by the following awards and rankings in 2009:

• Net Promoter® Score Survey- top customer service ranking in the nation's software industry
• Auto Dealer Monthly's Dealers' Choice Awards- Gold Award for Web Site Design (fourth consecutive year)
• Web Marketing Association WebAwards- Automobile Standard of Excellence for website development work with Ed Voyles Acura and Flatirons Subaru
• Summit International Emerging Media Awards- Leader Award for their work with the Brandon Ford website (second consecutive year of placement)
• DrivingSales.com Vendor Ratings- Top ranked website provider
• Deloitte's Technology Fast 500^TM- ranked number 214 of fastest growing companies in North America
• Inc. 5000 Rankings- ranked 88 among the nation's top 100 fastest growing private advertising and marketing companies (third consecutive year of placement)
• Vermont Governor's Council on Physical Fitness and Sports- Gold Award for success of worksite wellness program
• Ernst & Young Entrepreneur of the Year Award- CEO Mark Bonfigli named finalist and award winner in the technology category in New England (third consecutive year of placement)
• U.S. Small Business Administration's (SBA)- CEO Mark Bonfigli named Vermont Small Business Person of the Year

Learn more about Dealer.com's initiatives and leadership by viewing the following videos: http://www.dealer.com/promo/look-inside.htm E-Commerce Provider or Website Provider?: http://www.dealer.com/nl050109-mikelane.htm Mobile is NOW: http://www.dealer.com/promo/mobile.htm?autoplay=true D'ELLA Group Testimonial:http://www.dealer.com/promo/testimonial-della.htm Increase First Party Lead Generation From Your Website: http://www.dealer.com/promo/1st-party-leads.htm?autoplay=true Think Transparency When Choosing a Website Provider: http://www.dealer.com/nl081209-danj.htm About Dealer.com (www.dealer.com) Dealer.com is the global leader in online marketing solutions for the automotive industry, providing award winning e-marketing solutions to OEMs, auto dealers and media companies.  More dealerships use the Dealer.com platform than any other platform in the world. Recent national and international accolades include: The Ernst & Young Entrepreneur of the Year, top ranking in The Net Promoter® Score Survey of customer satisfaction, Deloitte's Technology Fast 500 and the Web Marketing Association's Automobile Standard of Excellence. In addition, Dealer.com was the 2008 top rated web provider on leading online rating websites, as well as the Gold Award winner from the Dealers' choice awards for best dealer website solutions. For more information visit: http://www.dealer.com/promo/look-inside.htm

Visit Dealer.com at NADA Booth #243 to learn more.

Record growth, key industry awards, product upgrades and major OEM win contribute to momentous year for auto dealer CRM provider

San Clemente, CA - January 06, 2009 - Despite a tumultuous year for the auto industry, leading automotive CRM provider DealerSocket announced today the completion of another record year for the company in 2009, having achieved major milestones in sales, product development, awards, company growth and customer support. Following a stellar year in 2008, the company again met or exceeded industry standards and key performance metrics for 2009, including:

• Record sales growth, with largest quarter in company history reported for Q4 2009, making 35 consecutive quarters of growth for the company

• 46 product updates, with major product upgrades completed and set to launch in Q1 2010

• Surpassing the 1000 customer milestone

• 325,319 outbound calls made by DealerSocket CallCenter

• Adding nearly 1.5 auto dealer customers every day in 2009

• Handling over 41,300 inbound support calls and greatly exceeding industry customer support standards

• Doubling the company's corporate office footprint at headquarters in San Clemente, CA

• Continuing to add jobs and surpassing the 140 employee mark
  • Putting feet on the street in 42 cities across the US and Canada

• Announcing a strategic relationship with Audi of North America

• Multiple award wins including:
  • Red Herring North American 100
  • Deloitte and Touche Fastest Growing Companies in North America
  • Inc. Magazine 5000 Fastest Growing Private Companies
  • American Business Award Winner: Best Management Team
  • Stevie Sales and Service Awards: Sales Department of the Year
  • International Business Award Winner: Sales Department of the Year
  • Finalist, Ernst & Young Entrepreneur of the Year: Jonathan Ord, CEO

"What an incredible year, 2009" said Jonathan Ord, DealerSocket CEO and Co-Founder. "Our significant growth and continued success is due to the fact that dealerships now more than ever require strategic insight into their business, their customers and their employee performance.  By providing a single, cost-effective and powerful solution, we enable auto dealer principals, general managers, sales manager and service directors to accomplish exactly this, and in turn, make more money. We appreciate the support and commitment from all of our clients and will continue to deliver the products and services they require to remain successful.  On behalf of the entire DealerSocket team, we thank our clients, and on behalf of the management team, we sincerely thank the hard work and dedication of our employees who are the core of our continued success." DealerSocket anticipates 2010 to be another year of growth and product improvement for the company, with several major enhancements already scheduled to be launched during the NADA convention in Orlando, February 2010. About DealerSocket DealerSocket provides the automotive industry with the most comprehensive Customer Relationship Management (CRM) solution available to the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI and marketing, DealerSocket's auto dealer CRM solution is one complete tool for all automotive dealership departments. DealerSocket's core CRM is enhanced by a powerful data mining tool called MoneyMaker and an efficient CallCenter solution. Top auto dealers are making their existing assets work harder and uncovering hidden revenue in leasing, sales and service through the use of DealerSocket's MoneyMaker and CallCenter tools. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue producing engine. More than 50,000 users at over 1000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named to the Inc. 5000 list two times, member of Red Herring 100 North America in 2009, Best Management Team in the 2009 American Business Awards and Best Overall Company in the 2008 International Business Awards.  DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America.  For more information, call 949-900-0300, email info@dealersocket.com or visit www.dealersocket.com

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Leading provider of dealer live chat software, Contact At Once!, reaches milestone and documents important trend in online automotive marketing Atlanta, GA - January 6, 2010 -- Contact At Once!, LLC, (contactatonce.com) the leading provider of dealer live chat software and other internet marketing tools that move online lookers into live conversations with dealerships, announced today that the ContactAtOnce! dealer live chat service powered its two millionth live chat conversation. The company also released statistics and trend data showing dramatic industry-wide growth in the use of dealer live chat for online automotive marketing. “The two millionth consumer-to-dealer live chat conversation took place on December 30th,” said Marc Hayes, Contact At Once!, LLC founder and executive vice president. “It was a happy coincidence that the conversation led to a sale for one of our dealer customers, Ken Garff Nissan in Orem, Utah.” Contact At Once! shared the celebration by providing a commemorative plaque to the dealership that took part in the landmark live chat conversation. “The popularity of text-based communication has exploded, including SMS text messaging on mobile phones, Twitter, and instant messaging services such as Google, AOL, Yahoo!, MSN and Facebook, so it naturally follows that many consumers prefer text–based communication while car shopping,” said Hayes. “As the leading provider of dealer live chat software, with over 6,000 dealers using the ContactAtOnce! dealer live chat service every day, we have made it easy for dealers and other automotive website providers to capitalize on this trend, as evidenced by the dramatic growth in chat conversations depicted in this graph.” The inclusion of dealer live chat in online automotive marketing of all types is a significant industry trend. In the past year, major automotive sites such as Cars.com, CarsDirect.com, and CarSoup.com have added chat features to advertising packages, while thousands of dealers have added chat features to their own websites, landing pages and eNewsletters. Chat technology isn’t new, but ContactAtOnce! has taken the it to a new level for the automotive industry by making it easy for dealer sales personnel to use, personalizing it for consumers with real images of dealership staff, and eliminating the need for expensive, less effective external call centers through “presence aware” smart technology that knows when dealership personnel are ready and able to chat. By enabling integration with aggregator sites like Cars.com, the ContactAtOnce! dealer live chat service multiplies the number of potential customers connecting with dealers via live chat. Despite nearly 200% growth in the number of automotive live chat conversations during 2009, Hayes estimates that less than 20% of auto dealers currently use live chat. That will likely change in 2010 though. “We expect the vast majority of dealers will be chat-enabled before the end of this year, compelled by the business benefits, easy-to-use technology, and widespread support by major automotive sites.” About Dealer Live Chat Provider Contact At Once!, LLC: Contact At Once!, LLC is the leading provider of dealer live chat and internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. Find out more at http://www.contactatonce.com.