NADA (Orlando, Florida) – Digital Dealership System Inc., a Florida-based digital signage provider of customized in-store marketing for auto dealerships, today announced a $5 million, multi-year exclusive agreement with DemoCoach Products Inc. to supply DDS with new vehicle video and editorial content for its customers through DDS signage products.

In making the announcement at the 2013 NADA Exposition in Orlando, Todd Katcher, President of DDS, said: “In digital Marketing, Content is KING! The high-quality DemoCoach product further enhances the DDS premier digital signage product for dealerships, and raises the bar in the industry.”

Katcher said the agreement with DemoCoach – a Vancouver, Canada based provider of audio, video, editorial and photographic new vehicle media content – will give DDS customers access to a spectacular array of video and digital information aimed at the potential new vehicle buyers and service customers looking to take advantage of trade-in incentives. The DemoCoach videos and content will be available to DDS Pro-Level customers to allow them to customize their screens to meet their store needs. As part of the DDS Custom Scene Creator, the videos can be added to sales specials and new car announcements making for intriguing and unique digital signage solutions, he said.

Katcher stated, “When looking for a video partner, DemoCoach products stood out as the premier content provider, making for the ideal combination of content and delivery system in the Digital Dealership System for screens and kiosks in the dealership.”

DemoCoach President Glen Ringdal said the exclusive marketing and promotional agreement with DDS “gives our company and products a strong footprint in the US market. “We wanted to partner with a company that understands that each dealership digital needs are different. DDS offers a customized solution with the flexibility to introduce our videos in multiple sizes and configurations. Launching the partnership at NADA signals the importance both companies place on the value each brings to the table and the opportunity it extends to the thousands of progressive dealers attending the NADA Exposition,” he said.

DemoCoach and DDS were brought together by their mutual business affiliate – TK World Worldwide, a leader in automotive Recruiting and Training.

For further information contact:

Digital Dealership System
http://www.digitaldealershipsystem.com
press@ddsmail.co

 DemoCoach Products Inc.
www.democoach.net 
glen@democoach.net

U.S. Army Veteran and Automotive Sales Trainer Joe Verde
Makes Winning Bid To Help Wounded Veterans

ORANGE COUNTY, CALIFORNIA – February 13, 2013 – At the National Automobile Dealers Association annual convention in Orlando, Fla., on Feb. 10, Joe Verde was the highest bidder on a 2011 Fat Boy Harley-Davidson motorcycle. The live auction event, sponsored by NADA and ADESA, was held to benefit wounded veterans.

The motorcycle was donated by ADESA, which runs vehicle auctions throughout North America. According to the association, the Frank E. McCarthy Memorial Fund of the NADA Charitable Foundation has contributed $190,000 to Canine Companions, placing 19 companion dogs with physically disabled children and military veterans since 2002. The NADA Foundation established the fund to honor McCarthy after his death in 2001.  

Verde's winning bid of $26,000 will benefit the Wounded Veterans Initiative of Canine Companions for Independence and provide up to three specially-trained service dogs to assist disabled U.S. veterans.

“I'm a veteran. My dad was a veteran, and my son and grandkids are all veterans,” said Verde, president of Joe Verde Sales & Management Training Inc. in San Juan Capistrano, Calif. “And, I appreciate everything that the men and women in the armed forces stationed around the world do for all of us.”

Verde served in the U.S. Army for more than seven years and was stationed in Vietnam in 1967, 1968 and 1969 during the Vietnam War as a CH-47 Flight Engineer. As a Purple Heart recipient himself, he has a strong connection with other veterans and has become active in ways to help them make a smoother transition into their lives back at home.

For ADESA, this marked the second consecutive year the company has held a live auction at the industry convention to benefit wounded veterans.

“Last year, we were excited about the opportunity to try something new and host a charity motorcycle auction in our booth at NADA,” said Tom Caruso, president and CEO of ADESA in a company statement. “It was so much fun and so successful that we couldn't pass up the opportunity to do it again this year.”

About Joe Verde Sales & Management Training, Inc.

www.joeverde.com | www.jvtn.com

Joe Verde Sales & Management Training, Inc., founded in 1985 with its corporate headquarters in Southern California, is consistently rated the number one automotive sales and management training company in North America for producing immediate and long-lasting results for its customers.

Joe Verde’s training team holds live workshops across North America, and he personally pioneered Virtual Training with JVTN^® in 2005. He has authored more than a dozen books, and has written, sold and distributed over 300,000 copies of: “A Dealer’s Guide To Recovery & Growth”, “Manage Your Career In Sales – Goal Setting For Salespeople”, “Earn Over $100,000 Selling Cars – Every Year”, “38 Hot Tips On Selling More Cars” and “How To Sell A Car And Close The Sale Today” in the automobile industry, to help dealers, managers, and salespeople recover quickly and grow after the recession.

# # #

Summary: Joe Verde, prominent sales training expert and author, made the winning bid for a motorcycle at a live auction to raise funds in support of placing canine companions with wounded military veterans at the NADA annual convention. http://www.nadafrontpage.com/ADESA_Harley_Auction_NADA_Convention_2013.xml

http://www.nadafrontpage.com/ADESA_Harley_Auction_NADA_Convention_2013.xml

DMEa’s Customer Journey receives Best Service Marketing Award from Dealer Marketing Magazine

DAYTONA BEACH, Fla., February 13, 2013 -- DMEautomotive’s (DMEa) Customer Journey lifecycle marketing system was presented with the prestigious 2013 Technology Leadership Award for ‘Best Service Marketing’ at the National Automobile Dealers Association (NADA) Convention & Expo in Orlando, Florida.  Dealer Marketing Magazine’s Technology Leadership Awards are divided into 11 distinct categories for businesses demonstrating the most innovative technology solutions in the automotive industry.

“We are proud that our Customer Journey program has been recognized with this technology leadership award,” Mike Walther, president and CEO of DMEautomotive. "In today’s highly competitive market, it is critical that dealers have a service marketing program that is based on real-world analytics and drives both retention and new business -- and that is exactly what Customer Journey does.  To be named the service marketing technology leader by Dealer Marketing Magazine is truly an honor.”

DMEautomotive’s  Customer Journey helps dealers acquire, market to and retain today’s highly educated and web savvy consumer, addressing shifting consumer loyalty patterns and strong service center competition with an innovative automotive marketing platform that features best-in-class reporting and analytics. The program focuses on 1) bringing new business into dealerships; 2) bringing new customers in for service; 3) keeping customers coming for regular service, and 4) selling to customers when they are ready to buy a car. Customer Journey services include multi-channel marketing; real-time reporting, metrics dashboards and power maps; full customer life cycle sales and service communications, and superior data hygiene, including ongoing email appends.

Built on over 20 years of automotive advertising -- and 30 years of direct marketing experience – in the automotive industry, The Customer Journey provides platforms for individual franchised dealers as well as large dealer groups customized to meet their specific business goals and challenges.

Dealer Marketing Magazine’s 2013 Technology Leadership Awards are awarded in 11 distinct categories, including; call management, chat, digital marketing, Internet lead management, inventory management, mobile, online reputation management, service marketing, social media, video marketing, and website design. Five judges voted on the awards based on technology information presented by the nominee companies. Nominations were open to all businesses that have created or implemented fresh technology solutions that benefit automotive dealerships. 

About DMEautomotive
DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealers to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa's proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

DMEautomotive Media Relations:

Melanie Webber, mWEBB Communications, 949-307-1723, melanie@mwebbcom.com

Crystal Hartwell, mWEBB Communications, 714-987-1016, crystal@mwebbcom.com

DealerOn is the recipient of a “Top Rated” Website award in the fourth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today, in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo.

"Every year we win this award it has special meaning to DealerOn, because it comes from the reviews and ratings of our customers," said Ali Amirrezvani, CEO and Co-Founder of DealerOn. "Everyone at DealerOn works to help make our dealership partners as successful as possible while providing exceptional customer service.  Winning this award two years in a row confirms that we are delivering on our promise, and it pushes us to go further."

DealerOn has become noted for documenting (through Google Analytics and 3^rd party CRM reports) an average increase of over 200% in lead volume for their auto dealer clients.  They proudly offer their new customers a Lead Volume Increase, Money-back GUARANTEE.  DealerOn has just announced that they are the first dealer website provider to roll out an A/B Split Testing platform, currently in limited Beta testing, and available to all DealerOn customers by the end of the second quarter.

“We congratulate DealerOn on winning a ‘Top Rated’ Website Award and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton. “Dedicated dealership service providers like DealerOn continue to step up and pioneer innovation, performance, and customer service that meets – and exceeds – the expectations of its dealer customers.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings.  DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2013 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/.

About DealerOn, Inc.

DealerOn, Inc. is the leading website provider and digital agency serving the retail automotive industry.  DealerOn was named to the 2011 Inc. 5000 List of Fastest Growing Private Companies with a three-year sales growth of 127%.  DealerOn has pioneered the analytics-based marketing approach in the retail auto industry with their DealerOn Digital Marketing Dashboard.  The Digital Dashboard helps to document the precise impact of their services for every new customer.  Since creating this process in 2009, DealerOn has documented an average increase of over 200% in lead volume for their auto dealer clients.

About DrivingSales

Founded in 2008 and dedicated to the dealer community, DrivingSales is a business intelligence and performance improvement company that delivers unbiased*, profit-building information to make automobile dealers more successful through three distinct channels: DrivingSales Data, DrivingSales University and DrivingSales Media. DrivingSales Data houses the largest database of cross-vendor, dealership performance data in the North American auto industry and provides dealerships with the most statistically accurate performance benchmarks and metrics for their marketing and technology investments. DrivingSales University is a fully interactive online university that offers advanced profit-building strategies to automotive professionals through hundreds of classes taught by world-leading experts. DrivingSales Media connects dealers to peers and information through its global media assets, including DrivingSales.com, the world’s largest automotive social network; The Dealership Innovation Guide, an industry leading quarterly publication; DrivingSales Executive Summit, the top automotive conference for progressive dealers, and DrivingSalesTV, Web TV covering everything car-dealer related. Approximately one in every three dealerships in the United States has a registered member in the DrivingSales community.

*Vendor Neutral Policy: Dedicated solely to making dealerships more profitable, while also providing benefit to automakers and the industry as a whole, DrivingSales adheres to a strict vendor neutral policy through each of its channels. This means the company only provides unbiased information, not ‘pay-to-play’ follow up services -- and never accepts payment in exchange for media coverage or lets potential advertisers dictate messaging or create bias in any of its channels.

DealerOn Media Relations:
Chris Deringer (chris@dealeron.com), VP Marketing, 877-543-4200
 

DrivingSales Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 949.307.1723

Angela Jacobson (angela@mwebbcom.com), mWEBB Communications, 714.454.8776

Orlando, FL – February 8^th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has received the “Highest Rated” Dealership Management System (DMS) Award in the fourth annual DrivingSales Dealer Satisfaction Awards. The award was presented at a special event today in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo. Auto/Mate received the highest dealer satisfaction ranking in the DMS category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

“At Auto/Mate we strive to provide the most user-friendly, comprehensive DMS system along with the best customer service in the industry, and we’re thrilled that our customers recognize our efforts and gave us a 100% recommended rating,” said Mike Esposito, President and CEO of Auto/Mate.

Auto/Mate’s Automotive Management Productivity Suite (AMPS) DMS is currently in use at more than 900 auto retailers nationwide. The system is designed “by car people, for car people,” is flexible to dealerships’ needs and is available in both web-based and in-house server solutions.

“We congratulate Auto/Mate on receiving the ‘Highest Rated’ DMS Award, an accolade we consider to be one of our industry’s highest because it comes directly from dealers,” said DrivingSales CEO and Founder Jared Hamilton. “With so many hundreds of vendors offering a multitude of products and services, we are proud to help dealers access the vendor information that will help them be more profitable, while also providing the dealer community an opportunity to single out products/services like Auto/Mate who are leading the pack in innovation, performance, and customer service.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings.  DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2013 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/.

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA’s most recent DMS provider survey.

Auto/Mate’s employees have more than 300 years of combined experience working in auto dealerships – the foundation of its “designed by car people, for car people” slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

About DrivingSales

Founded in 2008 and dedicated to the dealer community, DrivingSales is a business intelligence and performance improvement company that delivers unbiased*, profit-building information to make automobile dealers more successful through three distinct channels: DrivingSales Data, DrivingSales University and DrivingSales Media. DrivingSales Data houses the largest database of cross-vendor, dealership performance data in the North American auto industry and provides dealerships with the most statistically accurate performance benchmarks and metrics for their marketing and technology investments. DrivingSales University is a fully interactive online university that offers advanced profit-building strategies to automotive professionals through hundreds of classes taught by world-leading experts. DrivingSales Media connects dealers to peers and information through its global media assets, including DrivingSales.com, the world’s largest automotive social network; The Dealership Innovation Guide, an industry leading quarterly publication; DrivingSales Executive Summit, the top automotive conference for progressive dealers, and DrivingSalesTV, Web TV covering everything car-dealer related. Approximately one in every three dealerships in the United States has a registered member in the DrivingSales community.

*Vendor Neutral Policy: Dedicated solely to making dealerships more profitable, while also providing benefit to automakers and the industry as a whole, DrivingSales adheres to a strict vendor neutral policy through each of its channels. This means the company only provides unbiased information, not ‘pay-to-play’ follow up services -- and never accepts payment in exchange for media coverage or lets potential advertisers dictate messaging or create bias in any of its channels.

“The Pocket Revolution:  The Complete Guide to a Killer Mobile App,” from DMEautomotive, is the first-ever guidebook designed to help dealerships understand and create successful consumer-facing mobile apps; incorporates cutting-edge research from DMEa; available at Amazon.com and www.DMEautomotive.com 

Orlando, FL –February 8, 2013 – DMEautomotive (DMEa), the leader in science-based, results-driven automotive marketing, today announced the release of its new eBook: The Pocket Revolution:  The Complete Guide to a Killer Mobile App, in conjunction with the 2013 National Automobile Dealer Association (NADA) Convention and Expo. Available for the first time today at the Amazon.com Kindle store, The Pocket Revolution will help auto dealers exploit the surging  mobile app revolution by providing them with the first-ever A-Z crash course in getting their “mobile app in gear.”

“Consumers are now spending 2+ hours daily with mobile apps – roughly twice as much time as with Web browsing.  The critical gap for dealerships? Half of their customers are now regular app users, but only about 1-in-10 have a dealership or auto service provider app,” said Mike Walther, CEO of DMEautomotive.  “Dealers know they need to start building mobile apps into their marketing mix, because apps are the key retailing platform of the future; but, until The Pocket Revolution, no practical resources have been available to help a retailer design and execute an effective mobile app strategy. This book illustrates, step-by-step, how to put a ‘killer’ dealer app strategy in place – and one specifically engineered to generate business from increasingly dealer-disloyal service customers.”

Based on ongoing DMEa consumer research and the best practices of hundreds of early adopting dealers, The Pocket Revolution: The Complete Guide to a Killer Mobile App enables dealerships to leverage the unique power of a revolution that is able to quite literally place their dealerships firmly and securely in their customers’ ‘pocket.’ The Pocket Revolution is the first eBook to break out key mobile app best practices for dealerships, including:

• How to BUILD IT (packaging the right mix of pro-consumer and pro-dealer tools so it’s used often, not deleted, and drives new service and sales biz)
• How to COMMUNICATE (all centered around relevant, vehicle lifecycle messaging)
• How to MARKET IT (to drive constant downloads)

–      How to MEASURE SUCCESS (and set the right performance benchmarks)

 “Dealers who start their ‘app-ucation’ now will be well ahead of the game,” continued Walther.   “And The Pocket Revolution will help accelerate that process so that, a year from now, readers will have an app that creates incredible value for their service customers and a receptive new database of always-connected users to market to.”

The Pocket Revolution:  The Complete Guide to a Killer Mobile App is available for download, free of charge at www.dmeautomotive.com, and in print and electronic versions on amazon.com for $2.99.

About DMEautomotive
DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealers to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

Media Inquiries
Melanie Webber, mWEBB Communications, +1-949-307-1723, melanie@mwebbcom.com
Angela Jacobson, mWEBB Communications, +1-714-454-8776, angela@mwebbcom.com

AddOnAuto Accessories Trend Report reveals strong in-dealership accessories sales; average dealership analyzed sold accessories to over 50% of customers and generated 48+% average gross profit margin

San Francisco, CA – February 6, 2013 — AddOnAuto (AOA) today released its annual Auto Accessories Trend Report that analyzes 2012 accessories sales data from dealerships across the country.  The report highlights the accessories that were most popular with consumers in 2012, including the categories that had the most traction across different U.S. regions and the vehicle models that attracted the highest volume of accessories sales.

“A strong year for vehicle sales, including an 8% rise in truck sales, along with factors such as longer vehicle ownership cycles, more technology choices and harsher winters impacted accessories trends in 2012, as consumers continued to demand more protection, convenience, utility and personalization for their vehicles,” said AddOnAuto President Sidney Haider. “The old days of standard combinations of options and features are over, with consumers demanding more choice and more instant visualization as they accessorize their vehicles. As our report shows, dealerships who met this demand reaped robust revenue from accessories sales in 2012 – and are poised to win the accessories sales game in 2013.”

The #1 selling accessories by volume, by revenue, and by profit were protection products:

By Volume: #1 Floor Mats, #2 Factory Exterior, #3 Body Side Moldings
By Revenue: #1 Paint Protection, #2 Alarms, Remote Starts & Recovery, #3 Upholstery

By Profit: #1 Paint Protection, #2 Alarms, Remote Starts & Recovery, #3 Step Bars

To view the Top Ten Accessories Categories in 2012, click here.

Report Trend Highlights:

• Protection Products (Floor Mats!) Rule:  Carrying over from a strong showing in 2011, Protection products won the accessories game in 2012, with the continuation of longer car ownership cycles and harsh winters contributing to the trend. Floor Mats rose to the top seller-by-volume position in 2012, outselling by 2-to1 the second most popular accessory, Splash Guards, (which led Factory Exterior, the number two ranking category by volume).  In fact, Floor Mats were so popular that they ranked in the top 5 in all regions, as well as taking the sixth spot in the total revenue category and the eighth spot in total profit, even though their average price is much lower than other products.

• Exterior Protection – plus Alarms and Remote Starts - Bring in the $$$: Paint Protection products took the number one spot in total retail sales and dealer profits. Two other kinds of protection - from robbery and from chilly weather - prompted a rise in sales of Alarms and Remote Starts in the second half, with a colder than usual winter probably helping push the category into second place for both total retail sales and dealer profits.

• Convenience Trumps Style - Convenience was an important consideration for accessories consumers in 2012, with Cargo Trays and Cargo Organizers leading the seventh ranking Factory Interior category in total product sales.  Meanwhile, increased truck and SUV sales fired up purchases of Step Bars, Hitches, Roof Racks and Cargo Carriers.

• Accessorized by Brand: Japanese models, with the exception of high lines, racked up significant accessories sales in 2012, with the Camry ranking as the most accessorized model for the Toyota brand. Accord was number one for Honda, Altima was number one for Nissan and the Sonata was the most accessorized Hyundai. Meanwhile, Trucks, SUVs and Vans were the top accessorized models for domestic brands: Ford’s F-150, Chevrolet’s Equinox, GMC’s Sierra 1500, the Ram 1500, and Buick’s Enclave took the ‘most accessorized model’ spot for their respective brands.

The 2013 AOA Auto Accessories Trend Report is based on complete year sales data from a diverse sampling of 150 dealerships who utilized AddOnAuto.* They represent 18 brands and 5 regions across 30 states. These dealerships, in aggregate, have sold more than $56 million in accessories during the 12 months of 2012.

To view the full report, click here: http://www.izmocars.com/aoa-trend-report/AOA-Trend-Report-2013.pdf

About AddOnAuto

AddOnAuto (AOA) is an in-store accessories sales technology that helps dealerships effortlessly sell accessories within their dealership, and streamlines what was once a cumbersome, arduous (and unprofitable) task for dealers, producing significant results for hundreds of dealers across the country over the past 3 years. AOA has demonstrated that accessories sales are an excellent source of added – and diversified – dealer income: dealers using the AOA product average $500 in accessories sales per new vehicle sold, and closed over 50% of the customers who were presented with accessories, reaping an average gross profit of 48%.

To learn more about the AddOnAuto Digital Dashboard, please visit: http://www.izmocars.com/solutions/aoa.html

About izmocars

izmocars is a leading provider of Automotive Business Solutions including: Website and Online Marketing Solutions, Enterprise-level Automotive CRM, iConsult - Sales Performance Coaching and AddOnAuto - an In-Store Accessories Sales Solution.

izmocars is also the world's leader in Interactive Media Content for the automotive industry. Founded in 2002, izmocars services some of the most successful eDealers in the country.

izmocars is based in San Francisco, with offices in Long Beach, CA, Chattanooga, TN, Philadelphia, PA, and Brussels in Europe.

CONTACT: mWEBB Communications for izmocars

Melanie Webber, +1-949-307-1723, melanie@mwebbcom.com, or

Angela Jacobson, +1-714-454-8776, angela@mwebbcom.com

ALBANY, N.Y. – February 5th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Rowe Ford in Westbrook, Maine has successfully transitioned to auto dispatching in its service department since switching to Auto/Mate’s dealership management system (DMS) in November of 2012. Since implementing auto dispatch, the service department has realized improved service tech productivity and a greater volume of warranty submissions.

Service Director Dave Auspland oversees the dealership’s fixed ops department, which includes a commercial shop, body shop, main service shop, a quick lane and a retail re-conditioning department. With 38 technicians and more than 3,500 Repair Orders (RO’s) per month, Auspland was eager to transition to a fully automated dispatching solution.

“Our previous legacy DMS provider had a hybrid solution that didn’t allow us to specialize like we can with Auto/Mate’s system, and it required heavy modification to make it work,” said Auspland.

One of the biggest drawbacks of the previous DMS dispatch system was that the service director and shop foreman didn’t have complete control over what their technicians could view. The techs could search for open ROs, assign themselves to jobs and view what other techs were working on.

Auto/Mate’s auto dispatch system allows skill codes to be assigned to each technician and the computer system assigns the techs to each job based on their skill codes, who’s available and when the car is promised. Techs no longer have the ability to assign themselves to jobs and can only see RO’s that include their skill sets.

Auto dispatching increases service department efficiency by freeing up a manager’s time that was previously spent figuring out who is available to work, balancing work loads and monitoring progress on the various jobs. For Rowe Ford, it has also improved warranty submissions and repair times. “For warranty submissions Ford requires certain jobs to be done by certified techs,” said Auspland. The auto dispatching system eliminates situations when techs assign themselves to work they are not qualified for, thus increasing the shop’s warranty reimbursements.

Auspland relies on the route sheet in Auto/Mate’s Service Front End System. The electronic route sheet displays the status of all jobs in one easy to understand, color-coded screen. “I can look at the whole store and see the status of all repairs, how many waiters we have, if we’re giving customers accurate promise times and living up to them, when a vehicle will be finished, and so much more,” said Auspland.

Though the transition to Auto/Mate’s auto dispatch system is relatively recent, Auspland can already see the benefits. “Writing an RO is twice as fast, putting a customer into the system is twice as fast,” he says. “It’s still early but I can see more potential and I would never go back to a hybrid solution.”

To see a demonstration of Auto/Mate’s Auto Dispatch solution, stop by Booth #333 at the NADA Convention & Expo in Orlando, FL from February 8^th – 11^th.  Make an appointment at www.automate.com/nada or call 877-340-2677.

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA’s most recent DMS provider survey.

Auto/Mate’s employees have more than 300 years of combined experience working in auto dealerships – the foundation of its “designed by car people, for car people” slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

DealerOn Presented with Best Website Design Award

DealerOn Inc. is the recipient of the Best Auto Dealer Website Design award as a part of Dealer Marketing Magazine’s Technology Leadership Awards. These awards will be presented during the 2013 National Automobile Dealers Association (NADA) Convention & Expo in Orlando, Florida.

“Winning this award is especially important and meaningful” said Ali Amirrezvani, CEO and Co-Founder.  “Dealer Marketing Magazine goes out of their way to make their evaluation process as objective and meaningful as possible by removing the ‘Pay to Play’ considerations that clearly sway some of the other industry awards.  Earning this type of recognition from noted industry experts like Joe Webb, Mark Boyd, Gary May, Ralph Paglia, and Michael Bowen makes this especially gratifying for DealerOn.  We’ve worked hard over the last few years to ensure that our website platform delivers the best results possible for our dealers.   We are continuing to innovate and improve our platform every day.  I’m excited and proud to announce that we are the first website provider to roll out an A/B Split Testing platform, which is currently in Beta and will be available to all of our customers by the end of the first quarter.  I hope that next year we will win this award again for the results that this revolutionary innovation delivers to our customers.”

DealerOn has become noted for documenting (through Google Analytics and 3^rd party CRM reports) an average increase of over 200% in lead volume for their auto dealer clients.  They proudly offer their new customers a Lead Volume Increase, Money-back GUARANTEE.

The Dealer Marketing Magazine Technology Leadership Awards are unique because of multiple safeguards and a selection process designed to ensure objectivity. A supplier does not need to be an advertiser in Dealer Marketing Magazine in order to be considered or eligible for an award. Nominations are open to all vendors that have developed the most innovative products, tools, or services that benefit auto dealers across the country. Nominations and voting are open to all members of the automotive industry including auto dealers, vendors, auto manufacturers, and consumers. Vendors can be nominated for the award in any area of the dealership, from social media and service solutions to F&I tools. The only requirement is that the technology has benefited the dealership in some way.
The Technology Leadership Award winners have been announced in 11 categories by Dealer Marketing Magazine. Five judges voted on the awards based on technology information presented by the nominee companies. The judges were: Mark Boyd from Boyd Consulting, Joe Webb from DealerKnows Consulting, Gary May from Interactive Marketing and Consulting Services, Ralph Paglia from Automotive Digital Marketing (ADM), and Michael Bowen, Editor of Dealer Marketing Magazine. Each judge voted from the nominees in each category.

About DealerOn, Inc.

DealerOn, Inc. is the leading website provider and digital agency serving the retail automotive industry.  DealerOn was named to the 2012 Inc. 5000 List of Fastest Growing Private Companies with a three-year sales growth of 195%.  DealerOn has pioneered the analytics-based marketing approach in the retail auto industry with their DealerOn Digital Marketing Dashboard.  The Digital Dashboard helps to document the precise impact of their services for every new customer.  Since creating this process in 2009, DealerOn has documented an average increase of over 200% in lead volume for their auto dealer clients.

About Dealer Marketing Magazine

When Dealer Marketing Magazine began in January of 2002, it was based on the idea that auto dealers could benefit from the experience and advice of expert marketers across the country. Since that time, Dealer Marketing Magazine has become the leader in automotive marketing information. Dealers from all parts of the United States have enjoyed and benefited from the content of the magazine each month.

Dealer Marketing Magazine was started by ad agency veteran, Brett Stevenson in Seattle, Washington. A team of auto marketing experts, led by Editor in Chief Michael Bowen, currently produce it. The Dealer Marketing Magazine staff is dedicated to providing auto dealers nationwide with a relevant one-stop resource for their advertising, marketing, sales, education, and business development needs.

Dealer Marketing Magazine and DealerMarketing.com are business tools designed to give dealers an edge over their competition. Our expert columnists educate dealers on how to create a compelling television advertising campaign, how to increase F&I penetration, how to market the parts and service department, and how to manage and monitor online dealership reputations, just to name a few.

DealerOn, Inc. Media Relations:
Chris Deringer (chris@dealeron.com), VP Marketing, 877-543-4200

Dealer Marketing Magazine Media Relations:
Michael Bowen (michaelb@DealerMarketing.com), Editor in Chief, 888-385-7526

ALBANY, N.Y. – February 4, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has launched a mobile service department solution for its auto dealership clients. Currently available for windows-based tablets, the mobile solution enables service advisors to view the DMS service module information and conduct the service write-up process “on the go.” Auto/Mate’s mobile solution for service departments is designed to improve customer relations and increase productivity, adding profits to the fixed ops bottom line.

“With the average age of vehicles on the road increasing, dealerships are becoming more focused on customer pay revenue,” said Mike Esposito, President and CEO of Auto/Mate. “Mobile solutions allow service advisors to spend more time interacting with customers during the greet and write-up process, building trust and paving the way for a better upsell process.”

With Auto/Mate’s mobile solution, service advisors can use a windows-based tablet to greet customers at their vehicle, view information such as vehicle history and easily convert appointments into RO’s. This creates more time for the service advisor to do a walk-around of the customer’s vehicle, improving efficiencies and customer satisfaction.

All data entered into the tablet are automatically updated in Auto/Mate’s DMS in real time, and any updates made in the DMS also appear instantly on the tablet.

For more information, visit Booth #333 at the NADA Convention & Expo in Orlando, FL from February 8^th – 11^th. Make an appointment at www.automate.com/nada or call 877-340-2677.

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA’s most recent DMS provider survey.

Auto/Mate’s employees have more than 300 years of combined experience working in auto dealerships – the foundation of its “designed by car people, for car people” slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com