DrivingSales
PCG Digital Marketing and Ask Patty Team Up to Provide Scholarships for Women
New partnership will connect women with educational opportunities in the growing field of digital marketing, social media and automotive sales.
RUMSON, NJ – PCG Digital Marketing, New Jersey’s fastest growing Internet marketing agency, today announced a new partnership with AskPatty.com, a ‘marketing to women agency’ providing automotive education to women consumers, as well as training, support, education, and certifications to car dealers. The two companies are joining forces to provide scholarship opportunities for women to attend the PCG Pit Stop events in major US and Canadian cities.
PCG Digital Marketing’s ‘Pit Stop’ tours are bringing cutting edge digital marketing training to car dealers in the US and Canada. The Pit Stop tours provide marketing tune-ups in social media, lead management, Google maps, microsites, mobile websites, CRM processes, Google Adwords, automotive SEO, fixed operations and integrated advertising concepts.
Brian Pasch, CEO of PCG Digital Marketing is quoted, “We are thrilled to work with AskPatty.com to provide educational opportunities for women in the growing fields of digital marketing, social media and automotive sales. Jody DeVere is a pioneer in helping to empower women in the automotive industry.”
The inspiration for the scholarship program with AskPatty.com came from Lizelle Landino, National Dealer Advocate for PCG Digital Marketing. According to Landino “I have been a long time advocate of empowering women in the automotive industry. One reason I chose to work with PCG Digital Marketing was their leadership in providing cutting edge education for car dealers.”
After participating in the PCG Pit Stop Conference, Lizelle took action, “I reached out to Jody DeVere because I saw the opportunity for women to strengthen their careers through PCG’s educational workshops. I was confident that AskPatty.com would create an effective scholarship program for women. These scholarships will allow women to participate in career enhancing education without cost to their employer.”
The PCG Pit Stop tours are taking place now throughout the United States and Canada with upcoming destinations that include Dallas, Huntington Beach, St. Louis, Vancouver, Toronto, and Seattle.
For more information on the Pit Stop events, please visit http://www.pcgpitstop.
About Ask Patty
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendly® program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendly® auto dealer, tire dealer, collision center, auto service and repair centers using the location search at http://www.askpatty.com/
About PCG Digital Marketing
PCG Digital Marketing is a full service Internet marketing agency that serves growing businesses in all industry sectors. CEO Brian Pasch is a successful speaker, educator and active writer and blogger.
PCG is nationally recognized as a leader in Search Engine Optimization (SEO) and Search Engine Marketing (SEM) as well as an award winning Internet training firm.
http://www.
Media Contact:
Carrie Hemphill
PCG Digital Marketing
DrivingSales
Grant Cardone, Author of The 10X Rule, Dubbed “Turnaround King” on National Geographic Channel
The New York Times Bestselling author becomes the newest addition to the National Geographic Channel lineup as he helps save American Businesses.
Hoboken, NJ (PRWEB) June 08, 2011
National Geographic Channel (NGC) introduces a no-nonsense show starring self-made multimillionaire, turnaround business consultant and author of the new book, The 10X Rule The Only Difference Between Success and Failure (Wiley; Hardcover; April 2011; $24.95; 978-0-470-62760-0) Grant Cardone who shows companies that success is possible in today's tough economy.
Premiering on Sunday, June 19, at 9 p.m. ET/PT, Cardone shows two struggling businesses, Gold’s Gym in Whippany, NJ and Straub Motors Buick, GMC in Keyport, N.J., how to turn themselves around in this two-part special titled, “Turnaround King.” Rather than asking management what their problems are, Cardone begins each mission by going undercover with hidden cameras, learning what areas the companies need to improve based on the ideologies of his latest book, The 10X Rule.
"Companies today have been paralyzed by the hits they have sustained in the recent economic downturn. What is needed is MASSIVE action to achieve success,“ says Cardone. “Most companies in trouble are so overwhelmed with their problems they are blind to simple solutions! I can turnaround any company, in any economy, selling any product, anytime!"
Using the “massive action” principles in The 10X Rule, Cardone doesn't just give advice to companies, but shows them firsthand how to add immediate revenue to their business. Using these principles, Cardone shows American companies how extreme success is built from breaking out of the normal routine, overcoming fears, creating new and exciting opportunities and taking those extra steps to push one’s career, and life, to the next level of achievement.
"I am so happy that National Geographic is part of this adventure with me,” Cardone adds. “Their commitment to bringing a positive message to American TV is commendable. With this show we can feature companies in a respectful light and help America get back on its feet…one business at a time."
Cardone is an international sales expert, sales trainer, business consultant and New York Times bestselling author that has been giving businesses guidance for over 25 years, customizing sales processes and revitalizing entire industries. Grant's non-confrontational system approach, used by many Fortune 500 companies, is known as Information-Assisted Selling™ and improves sales effectiveness and customer satisfaction. He has written four books since the economic troubles on Wall Street including, Sell to Survive, The Closers’ Survival Guide, If You’re Not First, You’re Last, and The 10X Rule. For more information about Grant, visit http://www.grantcardone.com
For more information about The 10X Rule, please visit:
http://www.wiley.com/WileyCDA/PressRelease/pressReleaseId-95417.html
For additional information about “Turnaround King” please visit:
http://channel.nationalgeographic.com/series/turnaround-king/5929/Overview
If you are interested in an interview with Cardone or if you would like a review copy of The 10X Rule, please contact Melissa Torra, Publicist – WILEY mtorra(at)wiley(dot)com – 201-748-6834
For more information about Wiley’s books, please visit our Press Room http://www.wiley.com/go/press.
Follow us on Twitter @WileyBiz for more information on our Business books and authors.
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DrivingSales
Two Industry Firsts from izmocars: Unprecedented Trim-Level Vehicle Image Accuracy plus Vehicle Animation Support for iPhone and iPad
izmostudio’s color-correct, trim-level interior and exterior vehicle photography and Apple iPad and iPhone compatibility provides powerful advantages for dealers/auto marketers
San Francisco, CA - June 14, 2011 - izmocars (http://www.izmocars.com), the leading business solutions provider for the automotive industry today announced that its vehicle photography division, izmostudio (http://www.izmostudio.com), a leading provider of digital photography for automotive websites, has achieved two industry firsts: 1) color-correct, trim-level interior and exterior vehicle images for all online platforms and 2) super-sharp, high-resolution vehicle animations (including 360° exterior and interior “spins” with touchable “hot spots” and colorization) that work with Apple’s iPhone and iPad. Until now, no other provider in the auto industry has been able to harness the unique interactive, visual power of Apple’s mobile devices or to achieve this level of color/trim image accuracy across all online platforms.
“izmostudio has achieved the holy grail of automotive digital marketing – photos that show consumers an image of the exact car that they’ve configured in their vehicle search, rather than unsatisfactory generic exterior/interior images that are neither the correct color nor the trim the shopper is searching for,” said izmocars President Tej Soni. “In addition, images from izmostudio now enable auto dealers and auto marketers to take advantage of the rich visual and interactive experience provided by iPad and iPhone to enhance their customers’ appreciation for - and likelihood to purchase - their vehicles. With over 100 million iPhones and 15 million iPads in the hands of consumers, we are proud to be the first and only digital image provider in the industry to meet the skyrocketing consumer demand for Apple platform customization.”
Prior to this new izmostudio release, the challenge of matching vehicle photos exactly to consumer search specifications had been a profound and long-standing problem in online vehicle shopping. Consumers raise their hand on an automaker, dealership, or third party automotive website to see a specific vehicle by configuring their search parameters down to the trim and color, but the images shown in the search results page generally did not match the parameters of their request, leading to a frustrating online shopping process that could result in brand defection or an incomplete shopping transaction. With the new izmostudio images, the vehicle images that come back are the color-correct (i.e. not a random shade of blue but the actual automaker shade of blue for that make/model) and trim-correct for both the vehicle’s exterior and interior, ensuring that search results and vehicle detail pages make more sense and match consumer expectations.
Click here or go to http://www.izmostudio.com/izmocars/trimLevel/index.htm for an image example at an interactive showroom that displays this new level of detail.
Anticipating the continued rapid adoption of Apple’s mobile devices, especially the iPad, izmostudio moved early to a 1280X960 image resolution standard, as well as to adapt its platform to support the HTML5 standard, enabling the studio to be the first and only provider to deliver bright, sharp compelling vehicle images and animation, including exterior and interior spins and colorization, on the iPhone and iPad.
Users of iPhone or iPad can click here or go to http://www.izmostudio.com/izmocars/iPhone/ to experience the finger-touch interactive experience and richness of izmostudio vehicle images for the Apple iOS.
“Our mission is to help auto dealers and digital marketers provide the best possible experience for car shoppers so that those shoppers quickly become buyers,” continued Soni. “With this new and unprecedented accuracy in vehicle imagery, as well as our ability to meet the rising demand for vehicle animation that works on Apple mobile devices, we believe that our clients will be able to turn even more online car shoppers into satisfied buying customers.”
To get up to date information on this and other izmocars online marketing business solutions, visit http://www.izmocars.com and http://www.izmostudio.com.
About izmocars
izmocars is a leading provider of Automotive Business Solutions including: Website and Online Marketing Solutions, Enterprise-level Automotive CRM, iConsult - Sales Performance Coaching and AddOnAuto - an In-Store Accessories Sales Solution.
izmocars is also the world's leader in Interactive Media Content for the automotive industry.
Founded in 2002, izmocars services some of the most successful eDealers in the country. izmocars is based in San Francisco, with offices in Long Beach, CA, Chattanooga, TN, Philadelphia, PA, and Brussels in Europe.
CONTACT
mWEBB Communications for izmocars
Melanie Webber, 424-603-4340, melanie(at)mwebbcom(dot)com
Angela Jacobson, 714-454-8776, angela(at)mwebbcom(dot)com
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DrivingSales
Joe Verde’s ‘Earn Over 100K’ Sales Book On 2nd Print Run
Joe Verde’s ‘Earn Over 100K’ Sales Book On 2nd Print Run
Orange County, CA. – June, 13, 2011 – After its initial printing in February 2011, Joe Verde’s newest sales book “Earn Over $100,000 Selling Cars – Every Year” is now on its second printing as salespeople in the automotive industry continue to rely on the book as a trusted resource to improve their sales skills.
Since its publication, Verde has made the book available free of charge on his Website www.joeverde.com as a PDF download, and they can also order a paperback at no charge either, other than shipping.
“Salespeople want to know how they can develop those selling and success skills so they can make more money,” said Verde, president, Joe Verde Sales & Management Training, Inc. “Our goal is to make the book as widely available as possible, so that when they step onto the lot they have the skills they need to work effectively with today’s more sophisticated buyer.”
In addition to the tens of thousands of printed copies of ‘Earn Over 100K’ Verde has already distributed, visitors to www.joeverde.com have also downloaded thousands of the PDF version of the 169-page book.
“There are really no more excuses for salespeople,” said Verde. “If they want sell more units and make more money, this is a book that tells them how. Just go to my Website and download a copy of the book. It’s free and only takes a minute to download – nothing could be easier.”
This is not the first time Verde has written a book that thousands of automotive pros have read and relied on in dealerships across North America. In 2009, in the wake of the recession, Verde threw the industry a lifeline that helped countless dealers and managers survive and grow with his book “A Dealer’s Guide To Recovery & Growth In Today’s Market.”
In his foreword to the ‘Earn Over 100K’ book, Verde laid out exactly why he is qualified to help salespeople: “Because ‘I’ve been there – done that’ on everything you’ll face in this business. I’ve been the average salesperson who struggled and the superstar who had fun. I know exactly what you have to do to become a professional in sales, and earn a $100,000+ paycheck every year.”
To learn about Joe Verde’s online automotive sales training programs, visit www.jvtn.com or call(800) 445-6217. For information about Joe Verde workshops and training products, visit the Web at www.joeverde.com.
About Joe Verde Sales & Management Training, Inc.
www.joeverde.com | www.jvtn.com
Joe Verde Sales & Management Training, Inc., founded in 1985 with corporate offices in Southern California and Dallas, Texas, is consistently rated the number one automotive sales and management training company in North America for producing immediate and long-lasting results for its customers.
Joe Verde holds workshops across North America and pioneered Virtual Training with JVTN®. Mr. Verde is the author of “A Dealer’s Guide To Recovery & Growth”, “Earn Over $100,000 Selling Cars – Every Year” and “How To Sell A Car And Close The Sale Today.”
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DrivingSales
Q2 2011 Dealership Innovation Guide and Vendor Ratings Now Available
DrivingSales releases the Q2 vendor ratings plus dealership best practices and tips ranging from managing Google changes and dealer reviews to raising the bar in fixed ops
06.13.2011– Salt Lake City, UT -- DrivingSales has released its Q2 2011 Dealership Innovation Guide Magazine (DIG), including Q2 2011 vendor ratings and up-to-the minute best practices articles. Available free in every dealership across the country, the DrivingSales Dealership Innovation Guide is now also available online at a dedicated website, www.DrivingsalesInnovationGuide.com, so dealers have the option of carrying the magazine with them, or having finger-tip access to DIG’s profit-building articles and quarterly vendor ratings at their desktop or on their PDA.
“The DrivingSales Innovation Guide continues our mission of connecting dealers with the industry’s best and most relevant information to help them identify - and adopt - the practices that will improve their bottom line,” said DrivingSales Founder and CEO Jared Hamilton. “Plus, through DIG, dealerships can assess the quarterly performance of current or potential vendors, based on reviews of their dealership peers.”
In addition to updated quarterly vendor ratings, the Q2 2011 Dealership Innovation Guide features a wide range of provocative and profit-building articles (http://drivingsalesinnovationguide.com/2011/05/) including a cover story on how a solid SEO strategy earned one dealership (Washington’s Rairdon Auto Group) a new franchise; a thought-provoking letter to the OEMs: Dear Vehicle Manufacturers: Three Ways You are Killing Your Dealers, from DrivingSales’ Jared Hamilton; a step-by-step closing process: Dealers Must Close the Sale, from renowned trainer Grant Cardonne, and a primer on managing the latest changes from Google: More Changes at Google in the Last Six Months than in the Last Six Years from SEO expert, Richard Winch of eXtéresAuto – plus much, much more. The latest guide is free and available in every franchised dealership mailbox and online at DrivingsalesInnovationGuide.com.
About the DrivingSales Dealership Innovation Guide
The DrivingSales Dealership Innovation Guide (DIG) is a quarterly publication featuring the latest profit-building dealership best practices and quarterly peer reviews of dealership vendors in every major category. Available online at DrivingSalesInnovationGuide.com, the magazine is also distributed free of charge to every franchised dealership in the US. Each issue includes that quarter’s Vendor Ratings rankings with the annual winners of the Dealer Satisfaction Awards announced in DIG’s Q1 issue.
About DrivingSales Vendor Ratings
DrivingSales Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons – searchable by category, company or rating. Dealers are asked to rate their vendors on a 1-5 star scale, including whether they would recommend the vendor product to colleagues, and why they would or would not recommend the product. Only dealership employees may post reviews or participate in the Vendor Ratings surveys. All contributors are verified to ensure that they are actual dealership employees.
About DrivingSales
DrivingSales is the auto industry’s fastest-growing, most influential trade media property focused. The company is dedicated to delivering actionable profit-building information to auto retailers and industry professionals. DrivingSales’ media network includes flagship property DrivingSales.com (www.drivingsales.com), the world’s largest car dealer social network where thousands of dealership professionals collaborate and share best practices in a 20-group style setting; DrivingSalesTV (www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry’s leading conference where progressive dealers collaborate and learn from world renowned experts (http://drivingsalesexecutivesummit.com/), and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry’s most innovative dealerships, solutions and best practices.
DrivingSales encourages innovation and excellence in the industry with its annual Dealer Satisfaction and Innovation Cup Awards, whose winners are determined solely by the dealer community. Founded by Jared Hamilton, a third generation car dealer, DrivingSales was named one of ten social media gambits for 2009 by Automotive News and one of the Top 10 Companies to Watch by Auto Success Magazine.
Media Contact:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 424.603.4340
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DrivingSales
Work Smarter With New JVTN® Mini-Series Course From Joe Verde
Work Smarter With New JVTN® Mini-Series Course From Joe Verde
Orange County, CA. – June 9, 2011 – Subscribers to JVTN®, Joe Verde’s virtual sales training network for the automotive industry, now have access to a brand-new course for managers and salespeople on organizing their daily selling activities.
The new online course, “Plan Your Day – Work Your Plan” is part of the JVTN®Mini-Series Collection and features nine informative and easy-to-follow chapters. It addresses common questions salespeople have about getting organized and planning their day such as, “What is the most important hour of my day?” and “How do I get organized so I can sell more?”
Mr. Verde said his virtual course focuses on simple habits that will help salespeople get organized, so they can increase sales and control their success.
“Getting organized is definitely not a skill or a habit that comes to you in a dream one night,” said Verde, president, Joe Verde Sales & Management Training, Inc.“This critical area is one of the toughest for most salespeople to master, and the lack of organizational skills and habits is one of the challenges that holds a lot of salespeople back who could double their production overnight. My new course outlines the easiest ways to plan your day, work smart and succeed in today’s new market.”
The new “Plan Your Day” course is the latest addition to the JVTN® Mini-Series Collection, which consists of seven courses designed to help salespeople sell more units immediately. In addition to the new course, the Mini-Series Collection features the following courses: How Goal Setting Can Help Increase Your Sales & Income?; What’s Different About Today’s Buyer?; Power Closes To Win More Negotiations; Sell To The ‘Easy To Close’ Prospects; The Definition of Closing; and How Can I Set Better Goals And Manage My Selling Day?
To learn about Joe Verde’s virtual automotive sales training programs online, visitwww.jvtn.com or call (800) 445-6217. For information about Joe Verde workshops and training products, visit the Web at www.joeverde.com.
About Joe Verde Sales & Management Training, Inc.
www.joeverde.com | www.jvtn.com
Joe Verde Sales & Management Training, Inc., founded in 1985 with corporate offices in Southern California and Dallas, Texas, is consistently rated the number one automotive sales and management training company in North America for producing immediate, and long lasting results for its customers.
Joe Verde holds workshops across North America and pioneered Virtual Training with JVTN®. Mr. Verde is the author of “A Dealer’s Guide To Recovery & Growth”, “Earn Over $100,000 Selling Cars – Every Year” and “How To Sell A Car And Close The Sale Today.”
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The Reynolds and Reynolds Company
Reynolds Launches New CRM Solution for the iPad®
dealerPAD is the Mobile Version of Reynolds’ Contact Management Developed Specifically to Work on the iPad
DAYTON, Ohio – June 1, 2011 – The Reynolds and Reynolds Company today announced the launch of dealerPAD, a mobile version of the Reynolds Contact Management solution developed for use on the Apple® iPad®. dealerPAD will be offered as an additional benefit at no charge to Reynolds Contact Management customers.
With dealerPAD, dealers can access important functions of Contact Management from anywhere, at anytime, in or out of the dealership. These functions range from creating and updating customer records to searching the dealer’s vehicle inventory. dealerPAD also leverages the built-in design features of the iPad to improve the overall Contact Management user experience.
“dealerPAD provides dealership personnel immediate access to customer and dealership information, without being confined to a desktop PC at the dealership,” said Jon Strawsburg, vice president of Product Planning at Reynolds and Reynolds. “With this information at their fingertips, dealers are able to respond more quickly and accurately to customer requests, which can lead to increased customer satisfaction, lead conversion, and sales revenue for the dealership.”
Strawsburg concluded, “We’ve designed dealerPAD to be a ‘game changer’ in helping dealers improve their sales processes and improve customer relationships, inside and outside of the four walls of the dealership. Ultimately, our products are measured by the results they deliver for dealers.”
Contact Management for the ERA® dealership management system is one of the most comprehensive and widely used customer relationship management (CRM) tools for car dealerships. By helping dealerships drive efficiency into their CRM process, Contact Management enables dealers to more effectively reach, attract, and retain sales and service customers.
About Reynolds
Reynolds and Reynolds is the automotive industry’s leading provider of automobile dealership software, services, and forms to help dealerships improve business results. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio. (www.reyrey.com)
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Media Contact:
Thomas Schwartz
937.485.8109 (office)
937.269.9569 (mobile)
Thomas_Schwartz@reyrey.com
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DrivingSales
ADP Dealer Service's Cobalt Releases Dealer Command Center
Dealers Guide Design of a Next Generation Integrated Digital Marketing Management and Analytics Tool Suite
HOFFMAN ESTATES, IL--(Marketwire - Jun 2, 2011) - Cobalt, a business unit of ADP Dealer Services (NASDAQ: ADP), today announced the immediate availability of its Dealer Command Center for all Cobalt customers. Dealer Command Center provides dealers the industry's most insightful performance analytics together with an integrated suite of digital marketing management tools delivering industry-leading ease-of-use. This major enhancement of the Cobalt platform was guided by extensive dealer input, with dealers confirming that these new capabilities drive their marketing effectiveness by providing deep insights into consumer behavior combined with increased dealer control and flexibility. Dealer Command Center is a no-charge enhancement to the Cobalt digital marketing platform.
Here are just a few of the key features available with Dealer Command Center:
- Insightful Analytics - The most powerful analytics engine in the industry goes beyond standard web reporting to give unmatched insight into a dealership's customers, vehicle interest levels, and the effectiveness of different marketing programs
- Intuitive Website Editor - Fast and easy website changes with a powerful What-You-See-Is-What-You-Get editor, enabling efficient dealer self-service
- Effortless Inventory Specials - Swiftly and efficiently update specials in real time
- Intelligent Dealer Portal with Single Sign-On - A fully integrated dealer portal with one login for all digital marketing management tools and reporting
Dealer Command Center enables easy coordination between the dealer and their ProCare Advocate. Dealers have the flexibility to define their service relationship with Cobalt across the full "do-it-yourself" to "do-it-for-me" spectrum. Cobalt has one of the largest customer service departments in the industry, with over 500 associates. As part of the services team, our ProCare Advocates provide strategic digital automotive expertise to their clients with emphasis on marketing alignment and optimization.
Ben Ruenger, Internet Manager at Gordon Chevrolet in Tampa, has been an early user of the new Dealer Command Center. Ben states, "I really like the new Command Center. It is great to see such relevant information that is honed in rather than just seeing the overall numbers. I really enjoy having access to the Leads by Form information and Top Pages. Having the Referring Domains for the customers' tab easily shows me where to invest my time and money. That, along with the Lead Map, allows us to figure out where our customers are and where they are coming from instead of guessing."
Russell Blackstone, E-Commerce Director of Hewlett Volkswagen, concurred. "I believe that the new Dealer Command Center is a huge improvement. Because the system is very user friendly, it will be easier to post more specials, more often, and in real time. Our favorite part of Dealer Command Center is the enhanced analytics feature. The referring domains window shows us counts for each referring domain. A lead source map shows the location of where our leads are coming from. Now we know instantly where our marketing efforts are working."
"With all of the digital marketing channels available it is becoming increasingly difficult for dealerships to know which channels are most effective to drive sales and service revenue. With Dealer Command Center we are taking the guesswork away from digital marketing and helping dealerships maximize their staff productivity and marketing spend," states John Holt, Senior Vice President of ADP Digital Solutions.
About Cobalt
Cobalt is North America's leading provider of digital marketing solutions to the automotive industry. Cobalt currently provides marketing services to nearly half of the automotive dealerships in the United States as well as automotive dealers in Canada and Mexico. Cobalt's digital marketing services are endorsed by two-thirds of the world's major automotive manufacturers. Cobalt is a business unit of ADP Dealer Services.
About ADP
Automatic Data Processing, Inc. (NASDAQ: ADP) with nearly $9 billion in revenues and approximately 550,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP is a leading provider of integrated computing solutions to auto, truck, motorcycles, marine, heavy equipment and recreational vehicle dealers throughout the world. Additionally, leveraging more than 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value for companies of all types and sizes. For more information about ADP, visit www.adp.com.
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DrivingSales
CAR-Research XRM Releases Updated Service Drive Control Manager CRM Module; Helps Auto Dealers Increase Vehicle Service Business and Profitability
Houston, Texas, May 31, 2011 – CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced that it has released an updated version of its highly successful Service Drive Control Manager. The new module is fully integrated with the CRM and provides all necessary tools to effectively manage a profitable service department including real-time tracking of repair orders (RO’s); alerts for up-sell opportunities and declined services; work-in-process reporting; system alerts for missed promise times and incomplete customer information; and complete sales and service customer history. With Service Drive Control Manager dealers can also perform multi-point inspections and truly evaluate performance, thereby increasing customer satisfaction and profitability. Service departments using the new CRM module are enjoying increases in Customer Pay RO average of $50-$100 per repair order.
“I’m so excited by how much our dealers using Service Control Manger are adding to their bottom line. There really is nothing that compares as far as functionality and results,” said Robert Charbeneau, CAR-Research XRM director of fixed operations. “Service departments are inspecting more vehicles, talking to customers more frequently and keeping them better informed about vehicle service. Managers are more efficiently running their departments, technicians are finding more needed maintenance and repair work, which is then upsold, and CSI and profitability is steadily increasing; it’s a win-win for everyone.”
Service Drive Control Manager most recent updates include:
- A dynamic route sheet that updates every 2 minutes and automatically displays key information related to repair orders in service. The information helps advisors track customers and their repair order progress as it updates key indicator status through the repair.
- Voice to text notes that automatically update in the CRM
- Customer Type Indicators; Today, carryovers, appointments and type, 1st time customers, inactive customers and customers with declined services from previous visit. This enables improved customer handling and declined service follow up
- The ability to tie into the phone system and track inbound and outbound calls with alerts that ensure all customer calls are answered in a timely manner
- A new and improved service scheduling tool with customizable service menus that show current shop load goal and available hours to sell. It helps balance the shop load while also freeing up busy service department personnel by making service scheduling simple even for unskilled personnel
CAR-Research has developed a proven singular solution that helps an auto dealership run more effectively and proficiently. It is a web-based, comprehensive CRM solution that helps increase revenue from sales and service, improve customer satisfaction index (CSI) and service satisfaction index (SSI), and boost the dealership’s gross profit. A dealership can consolidate all its departments into a manageable solution that delivers value through proven processes at every stage of the customer life cycle. For more information contact Kurt Kubicki at 888-583-0956 begin_of_the_skype_highlighting email KKubicki@CAR-Research.com or visit www.CARResearchXRM.com
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About CAR-Research XRM:
Now in its 16th year, CAR-Research XRM has paved the way for better customer relationships with its use of market research to capture unsold retail customers. Utilizing its signature "third party inquiry" interview process, the company provides real-time information to dealership management on potential sales they would normally lose. CAR-Research XRM is currently doing business in thirty-one states, Canada and Puerto Rico. From its headquarters in Houston, Texas, the company maintains its high-touch approach, providing daily training, monthly performance reviews, and on site account management, ranging from single-point stores to large dealer groups. Additional information is available at www.CARResearchXRM.com
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DrivingSales
Gary Vaynerchuk to Keynote 2011 DrivingSales Executive Summit
Registration Now Open
SALT LAKE CITY, UT - May 25, 2011 - Gary Vaynerchuk will keynote the third annual DrivingSales Executive Summit (DSES) scheduled for October 9th through 11th, 2011 at the Bellagio Las Vegas. Vaynerchuk is a social media expert and New York Times bestselling author. His appearance at DSES is supported in part by Dealer.com. Registration is now open for the summit at: http://drivingsalesexecutivesummit.com/2011_registration/.
"Gary is a true inspiration and his passion comes across in everything he does," said DrivingSales CEO and Founder Jared Hamilton. "His story resonates with dealers because dealers are in the people business - not just the car business. Gary is an expert on how to successfully utilize digital media to 'humanize' your business."
Vaynerchuk grew revenue in his family's wine business from $4 million in 1997 to $60 million in 2008 by harnessing the power of social media. He became one of the first to reach Facebook's friend limit and accumulated more than 800,000 followers on Twitter. Well known from his guest appearances on programs such as CNN Your Money, Fox Business Your Questions Your Money, and The Big Idea with Donny Deutsch, Vaynerchuk is also an author whose books include Crush It! Why Now is the Time to Cash in on your Passion, which debuted as a New York Times and Wall Street Journal bestseller.
"Dealer.com is excited to help bring Gary directly in contact with the forward-thinking dealers who attend DSES, and to enable a lively exchange of progressive ideas on social media, entrepreneurship and innovating in the small business environment," said Dealer.com CMO Dean Evans.
Dealer.com will be providing a copy of Vaynerchuk's New York Times bestseller The Thank You Economy to dealers who register for DSES 2011. In addition to his keynote address, scheduled for Day Two of the conference, Vaynerchuk will remain onsite to sign copies of his book and for one-on-one interactions with dealer attendees.
Last year's summit sold out and, in response to dealership demand, DSES 2011 has expanded the number of registrants it will accept. REGISTRATION IS NOW OPEN. To register for the event, and learn about discounted hotel room rates, visit: http://drivingsalesexecutivesummit.com/2011_registration/.
For more information about the conference, visit: www.drivingsalesexecutivesummit.com or contact dses@drivingsales.com. Follow conference news as it develops on www.twitter.com/drivingsales using #DSES, and on facebook.com/drivingsales.
About DrivingSales.com
DrivingSales is the auto industry's fastest-growing, most influential trade media property focused on delivering actionable profit-building information to auto retailers and industry professionals. DrivingSales' media network includes flagship property DrivingSales.com (www.drivingsales.com), the world's largest car dealer social network where thousands of dealership professionals collaborate and share best practices in a 20-group style setting; DrivingSalesTV (www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts, and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.
DrivingSales encourages innovation and excellence in the industry with its annual Dealer Satisfaction and Innovation Cup Awards, whose winners are determined solely by the dealer community. Founded by Jared Hamilton, a third generation car dealer, DrivingSales was named one of ten social media gambits for 2009 by Automotive News and one of the Top 10 Companies to Watch by Auto Success Magazine.
DrivingSales Executive Summit Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 424.603.4340
Angela Jacobson (angela@mwebbcom.com), mWEBB Communications, 714.454.8776
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