Dealer Authority
Valuable Commentary is the Alternative to Straight Syndication or Spinning
There was a time when the search engines rewarded content of all types. If a website syndicated content from elsewhere on the web and exposed it to their audience, it wasn’t as good as unique content but at least it didn’t hurt. Some of the content would be de-indexed as duplicate but the overall health of the domain itself was not harmed.
Today, it’s harmful. Websites that are taking a lot of content from others and posting it on their own websites, even if they link to the original source, are finding that their overall rankings are dropping as a result. It’s one of many changes in the string of content attacks Google has been building upon ever since introducing the first variation of Panda back in February, 2011.
Some have gone to “spinning” content as an alternative. In spinning, content is taken and many of the individual words are changed in an effort to beat Google’s duplicate content filter. This worked for a little while and is still somewhat effective today but Google has come out against spinning in several public statements. It, too, is dying.
With Google’s focus on quality being hammered into us from all sides, it’s clear that their orchestrating a shift towards real content. This is a challenge for many businesses who aren’t really journalists and do not have the time to do the research necessary to create strong content. The alternative: commentary.
Thankfully, humans are loaded with opinions. The internet is a venue through which opinions can be shared. Share yours. It can be difficult to pick a topic that’s relevant to your industry and write an article about something, but it’s easier if the research and writing are already done for us, leaving our role as one of reaction rather than investigation.
The process is pretty simple. Read an article or two that pertains to your industry, then respond to it. For example, you may see an article on Smart Planet about how Ford and GM are opening their APIs to third-party developers. A car dealer probably doesn’t want to do the research about the developments, but they don’t have to. They just have to read the article and respond to it from their own perspective within the industry.
The research has already been done. The news has already been stated. Nobody will go to a car dealer’s website to read the news, but they may be interested in seeing the response about the development from the perspective of those who will be affected, in this case a car dealer embedded in the automotive industry.
This gives websites the ability to add value and participate in the conversation without having to do the technical research surrounding the news itself. It makes bringing valuable content to the table a much easier process and allows businesses to focus on what they know and what they have time to do rather than branching out and becoming the content researchers.
There is plenty out there on any topic through which a business can add valuable commentary. You don’t have to break the news to be valuable in the eyes of both visitors and search engines. You just have to have a unique perspective.
Dealer Authority
SEO Tricks are Dead. Search Engine Optimization is Alive and Well.
“How about a magic trick? I’m gonna make this keyword disappear.”
*SMASH*
“TA DAA! It’s…It’s gone.”
The famous scene from The Dark Knight applies very nicely to black hat search engine optimization tricks today. Those who are still trying to “beat the system” are running into roadblocks, landmines, and deranged Google employees willing to take out your metaphoric eyeball with every slight of hand technique they find. The face of SEO today is completely different than what it looked like a couple of years ago when spammers were rewarded and automated SEO reigned supreme.
Today, anything that smells like a trick should make website owners run in fear.
Search engine optimization is no longer a distant cousin of social media marketing. The two are meeting in the middle with quality content as their cornerstone and earned “love” at their hearts. Link-building is being replaced by link-earning. Bulk likes, retweets, and +1s are being muscled out by organic likes, retweets, and +1s. It’s about earning trust, not faking it. That’s why search engine optimization as an art and science is alive and well.
One thing must be understood. Google has never and will never hate search engine optimization. They have maintained the same stance for years, that their job is made easier by those who help websites tell the world and the web crawlers exactly what a website does, who it serves, and what it offers. Their war has always been with black hat techniques. Their algorithm adjustments are designed to identify these black hat techniques and those silly enough to still be using them.
This is important to understand. So many are starting to shy away from the “evils” of search engine optimization because they believe they run a risk of being hurt by it. On the contrary, truthful and organic search engine optimization is more powerful today than it ever has been. The smack down that Google and Bing have been laying on the spammers over the last couple of years means that those who stay true to what Google and Bing want have the ability to rise higher than ever before. In many cases, these updates have shown that the right listings on websites using the right techniques are moving up without doing anything in particular because their competitors are being forced down by their actions.
Now is not the time to give up on search engine optimization. Every week there will be new articles that declare the death of SEO. These articles are written by those who have found that their black hat techniques aren’t working like they used to and that their rankings are plummeting. As a result, their conclusion is that SEO is dead when in fact real SEO has never been more relevant.
Focus on quality, earn your links and social signals, and think about your visitors first. Google and Bing have rewards that will satiate desires both subtle and gross for those who do things the right way. They’ll bring down furious vengeance upon those who try to manipulate the system with magic tricks. If it sounds black and white, that’s because it is.
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Dealer Authority
SEO Tricks are Dead. Search Engine Optimization is Alive and Well.
“How about a magic trick? I’m gonna make this keyword disappear.”
*SMASH*
“TA DAA! It’s…It’s gone.”
The famous scene from The Dark Knight applies very nicely to black hat search engine optimization tricks today. Those who are still trying to “beat the system” are running into roadblocks, landmines, and deranged Google employees willing to take out your metaphoric eyeball with every slight of hand technique they find. The face of SEO today is completely different than what it looked like a couple of years ago when spammers were rewarded and automated SEO reigned supreme.
Today, anything that smells like a trick should make website owners run in fear.
Search engine optimization is no longer a distant cousin of social media marketing. The two are meeting in the middle with quality content as their cornerstone and earned “love” at their hearts. Link-building is being replaced by link-earning. Bulk likes, retweets, and +1s are being muscled out by organic likes, retweets, and +1s. It’s about earning trust, not faking it. That’s why search engine optimization as an art and science is alive and well.
One thing must be understood. Google has never and will never hate search engine optimization. They have maintained the same stance for years, that their job is made easier by those who help websites tell the world and the web crawlers exactly what a website does, who it serves, and what it offers. Their war has always been with black hat techniques. Their algorithm adjustments are designed to identify these black hat techniques and those silly enough to still be using them.
This is important to understand. So many are starting to shy away from the “evils” of search engine optimization because they believe they run a risk of being hurt by it. On the contrary, truthful and organic search engine optimization is more powerful today than it ever has been. The smack down that Google and Bing have been laying on the spammers over the last couple of years means that those who stay true to what Google and Bing want have the ability to rise higher than ever before. In many cases, these updates have shown that the right listings on websites using the right techniques are moving up without doing anything in particular because their competitors are being forced down by their actions.
Now is not the time to give up on search engine optimization. Every week there will be new articles that declare the death of SEO. These articles are written by those who have found that their black hat techniques aren’t working like they used to and that their rankings are plummeting. As a result, their conclusion is that SEO is dead when in fact real SEO has never been more relevant.
Focus on quality, earn your links and social signals, and think about your visitors first. Google and Bing have rewards that will satiate desires both subtle and gross for those who do things the right way. They’ll bring down furious vengeance upon those who try to manipulate the system with magic tricks. If it sounds black and white, that’s because it is.
No Comments
Dealer Authority
Take Your Expertise to the Guest Posting Circuit
By now, if you’ve been reading what I’ve been posting the last few months, you know that content marketing is the key to current and future search and social success. Businesses who really want to do what sites like Google and Facebook really want them to do will be using high-quality content on their websites as the hub through which they can make their marketing blossom.
This should by no means be interpreted that activities such as link-earning and social signals are not useful. In fact, the core of true content marketing to drive higher search results and stronger social interactions is still based around earning links and generating social engagement. It’s for this reason that guest posting is a practice that should be considered if you want to get into more advanced techniques.
First, you have to be able to put high-quality content on your website and/or blog. Guest posting does not replace this. If you are having trouble finding the time to keep your own site active and growing, guest posting is something that you should consider. If you’re doing well with your website and/or blog, then guest posting can generate exposure, earn links, and even send direct traffic to your website. As with all things in 2013, it all comes down to quality. I say it a lot, but it cannot be overstated.
Write What You Know
This is simple but it’s also important enough to mention here. If you’re running the marketing for a car dealership, write about cars. Write about the local area. Write about cars in the local area.
The biggest challenge is that we’re often so immersed in “what we know” that we have a hard time identifying what can be interesting enough to get picked up by other blogs or websites. Sometimes the easiest way to fix this issue is to be mindful of what you learn about your industry. Fresh knowledge to you in your industry is likely brand new to others, so identifying “on the fly” can make it easier to find topics.
The second biggest challenge is that we tend to write in some pitching or marketing into our guest posts. At no point should you try to work in your credentials, products, or services into guest posts. You won’t be accepted as easily if you do. The value that you receive from guest posting is in the links and the establishment of authority within the industry. Teach and/or entertain with your post, then link to your website either in context (we’ll discuss that further later) or at the very least within the author’s bio box.
Use Content on Your Website as a Resource
Some blogs and websites won’t allow it, but whenever possible you should try to link to an article or piece of content that you’ve already placed on your own website or blog. Let’s say you write an article about preparing an older vehicle for long trips. You can post an article first on your own website about summer maintenance tips, then include a link to it within the context of your guest post. Make sure it’s natural and truly fits in.
In the above example, you might have somewhere in the body of your guest post a paragraph like this:
One of the most common times when we go on longer trips is for summer vacations. There are [summer maintenance activities](link) that you can do prior to the trip that can handle much of the preparation you’ll need to do before heading to the beach.
As long as the piece you’re linking to is informative and not pitchy, most will allow it to fly. One important portion of last year’s Penguin update for Google was to devalue footer and resource box links while increasing the value of contextual links. If you can get those contextual links, your guest post will be much more effective, but that doesn’t mean that you should bypass guest posting if your target publication only allows resource box links. Both help.
Find the Right Venues
This is the hardest thing to start and the easiest to finish. Once you see your content posted somewhere, it becomes much easier to push forward.
You may think that the only place you’ll be able to post is something that is hyper-targeted to your industry. This isn’t true. In fact, it’s sometimes easier to get a guest post in related industries rather than your specific industry because they likely already have experts in your industry. In other words, a car blog has plenty of car bloggers, so they might not need your car content, but a tech blog who has a bunch of tech bloggers might be interested in seeing interesting technology posts about cars. I know, as I accepted a guest post at our tech blog that was about automotive technology just the other day.
Local news publications are also good targets. They like local writers and with a strong series of content you can even get a regular posting spot. This is good, especially for branding in the local area, but don’t get stuck on one site. The more places you can guest post, the better.
* * *
Again, this is not a replacement for putting quality content on your own site. It’s an enhancement if you’re already putting the content there. Your goal in modern marketing is to use high-quality content to get exposure, links, social shares, and traffic. Guest posting is a tool that should be in your arsenal. Here’s a video from last year from Google’s Matt Cutts. Notice the importance of quality. Like I said, it can’t be stated enough.
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Dealer Authority
Take Your Expertise to the Guest Posting Circuit
By now, if you’ve been reading what I’ve been posting the last few months, you know that content marketing is the key to current and future search and social success. Businesses who really want to do what sites like Google and Facebook really want them to do will be using high-quality content on their websites as the hub through which they can make their marketing blossom.
This should by no means be interpreted that activities such as link-earning and social signals are not useful. In fact, the core of true content marketing to drive higher search results and stronger social interactions is still based around earning links and generating social engagement. It’s for this reason that guest posting is a practice that should be considered if you want to get into more advanced techniques.
First, you have to be able to put high-quality content on your website and/or blog. Guest posting does not replace this. If you are having trouble finding the time to keep your own site active and growing, guest posting is something that you should consider. If you’re doing well with your website and/or blog, then guest posting can generate exposure, earn links, and even send direct traffic to your website. As with all things in 2013, it all comes down to quality. I say it a lot, but it cannot be overstated.
Write What You Know
This is simple but it’s also important enough to mention here. If you’re running the marketing for a car dealership, write about cars. Write about the local area. Write about cars in the local area.
The biggest challenge is that we’re often so immersed in “what we know” that we have a hard time identifying what can be interesting enough to get picked up by other blogs or websites. Sometimes the easiest way to fix this issue is to be mindful of what you learn about your industry. Fresh knowledge to you in your industry is likely brand new to others, so identifying “on the fly” can make it easier to find topics.
The second biggest challenge is that we tend to write in some pitching or marketing into our guest posts. At no point should you try to work in your credentials, products, or services into guest posts. You won’t be accepted as easily if you do. The value that you receive from guest posting is in the links and the establishment of authority within the industry. Teach and/or entertain with your post, then link to your website either in context (we’ll discuss that further later) or at the very least within the author’s bio box.
Use Content on Your Website as a Resource
Some blogs and websites won’t allow it, but whenever possible you should try to link to an article or piece of content that you’ve already placed on your own website or blog. Let’s say you write an article about preparing an older vehicle for long trips. You can post an article first on your own website about summer maintenance tips, then include a link to it within the context of your guest post. Make sure it’s natural and truly fits in.
In the above example, you might have somewhere in the body of your guest post a paragraph like this:
One of the most common times when we go on longer trips is for summer vacations. There are [summer maintenance activities](link) that you can do prior to the trip that can handle much of the preparation you’ll need to do before heading to the beach.
As long as the piece you’re linking to is informative and not pitchy, most will allow it to fly. One important portion of last year’s Penguin update for Google was to devalue footer and resource box links while increasing the value of contextual links. If you can get those contextual links, your guest post will be much more effective, but that doesn’t mean that you should bypass guest posting if your target publication only allows resource box links. Both help.
Find the Right Venues
This is the hardest thing to start and the easiest to finish. Once you see your content posted somewhere, it becomes much easier to push forward.
You may think that the only place you’ll be able to post is something that is hyper-targeted to your industry. This isn’t true. In fact, it’s sometimes easier to get a guest post in related industries rather than your specific industry because they likely already have experts in your industry. In other words, a car blog has plenty of car bloggers, so they might not need your car content, but a tech blog who has a bunch of tech bloggers might be interested in seeing interesting technology posts about cars. I know, as I accepted a guest post at our tech blog that was about automotive technology just the other day.
Local news publications are also good targets. They like local writers and with a strong series of content you can even get a regular posting spot. This is good, especially for branding in the local area, but don’t get stuck on one site. The more places you can guest post, the better.
* * *
Again, this is not a replacement for putting quality content on your own site. It’s an enhancement if you’re already putting the content there. Your goal in modern marketing is to use high-quality content to get exposure, links, social shares, and traffic. Guest posting is a tool that should be in your arsenal. Here’s a video from last year from Google’s Matt Cutts. Notice the importance of quality. Like I said, it can’t be stated enough.
No Comments
Dealer Authority
On Search and Social, If It Ain’t Broken, Fix it Anyway
In many ways, the standard thinking about your marketing no longer applies when it comes to what’s happening online. Two of the largest components, search and social, are in a constant state of flux. For better or for worse, the big players like Google and Facebook do what they can to keep marketers and the businesses using them on their toes.
Chalk it up to constant improvement if you’d like. Say that they’re out to get us and that they don’t want us to succeed because then they won’t be making as much money. Whatever theory works best to make you understand that stagnant strategies are ineffective, so be it. That’s not to say that there aren’t components of search engine optimization and social media marketing that haven’t worked for a long time and will likely continue to work into the future, but the overall status of SEO and SMM are always on the move. What worked yesterday may not work today but may work again tomorrow.
This stems from a conversation I had with a potential client who was convinced that the Google Penguin and Panda updates had reached their final form. There were no more changes to monitor, no more adjustments to make. His site was ranking well and there was no need to push any further. There are two problems with this philosophy. First, Panda was updated just last month for the umpteenth time since it rolled out in February, 2011. At almost two-years old, it’s still being adjusted. Penguin is far from hitting its final variation – Google has all but said that. Then, there’s the dreaded Zebra update that may or may not be a mythical unicorn more than a real obstacle, but whether it’s real or not doesn’t really matter. The point is that Google is always improving, which means that search marketers must always be improving as well.
The second fallacy with his argument is that their rankings were thought to be as good as they were going to get. We have a client who has been getting optimized since 2003. Every month we’re fighting to keep the progress that we’ve accumulated over the years while pushing them further in other keywords. While there is definitely a plateau that can be reached where the gains from improved SEO start to level off, the idea that SEO can be in a pinnacle phase with no need for further improvements in the future is preposterous.
Social media is worse. In social, it isn’t just the changes that the websites themselves make that make strategy adjustments important. It’s the trends and flow of the communities themselves that make a difference. Case in point – I was working with a client not too long ago who was feeding multiple RSS feeds onto their Facebook page and into their Twitter stream. There was a time (short as it may have been) when this strategy of “more is better” worked. That was 2010. Today, any business who is auto-feeding a dozen posts onto their Facebook page per day is reaching nobody. Once I showed them how to look at their statistics, they realized that out of 17K fans, their posts were reaching an average of 16 people. Everyone had either shut down their stream from their news feed or had seen so many without liking any that Facebook shut it down for them.
Their Twitter account was a mess. With 4k Twitter followers, nobody had engaged with the account in weeks. Their posts were all doubled up – they were posting from the same feeds onto Twitter and Facebook, then feeding their Facebook onto Twitter.
This isn’t intended to single out a couple of juicy examples. Most businesses are not taking such a careless approach to their online marketing. However, it does seem that there is a rise in complacency. When success is found, it’s time to move on – at least that seems to be a prevailing attitude.
The reality is this: success is relative and there are very few who have reached a level that cannot be dramatically improved upon with better understanding of the current trends. Instagram was a huge portion of many business’s Facebook and Twitter strategies just a few weeks ago and now is being abandoned altogether by many. Pinterest is hot today but is facing spamming threats that could plummet the site into strategic unworthiness. Google+ is effective today for search rankings and may become more effective in the coming months, but it could also fall off the radar completely if Google decides that it’s just too easy to manipulate.
Nobody knows what’s happening behind closed doors at the companies that drive our industry. We can speculate. We can guess. We can keep our eyes open, read the various blogs, talk to insiders we have in out back pockets, but at the end of the day we’re all dealing with too many unknown variables to rest on what works today.
I’m not trying to scare anyone. I just want it to be understood that your online marketing efforts should be tweaked, adjusted, monitored, and tested on a regular basis. To sit back and let the changes happen without you, to be passive in an extremely aggressive atmosphere, would be the biggest mistake you can make, particularly if you’re already doing well. I’ve said in the past, “Being thankful for what you have doesn’t mean you have to be satisfied with it.”
Perhaps a more appropriate “person” to quote would be Ricky Bobby: “If you ain’t first, you’re last.”
1 Comment
Dealer Inspire
Love your thoughts here JD. I have always taken the adage of if it's not broke, don't fix it. But in today's market, we all have to stay ahead of the curve ball and this is the way to do it. I know that I am constantly reading blog posts to try to stay ahead of the game, but there are occasions where a ball can be dropped. Good stuff!
Dealer Authority
On Search and Social, If It Ain’t Broken, Fix it Anyway
In many ways, the standard thinking about your marketing no longer applies when it comes to what’s happening online. Two of the largest components, search and social, are in a constant state of flux. For better or for worse, the big players like Google and Facebook do what they can to keep marketers and the businesses using them on their toes.
Chalk it up to constant improvement if you’d like. Say that they’re out to get us and that they don’t want us to succeed because then they won’t be making as much money. Whatever theory works best to make you understand that stagnant strategies are ineffective, so be it. That’s not to say that there aren’t components of search engine optimization and social media marketing that haven’t worked for a long time and will likely continue to work into the future, but the overall status of SEO and SMM are always on the move. What worked yesterday may not work today but may work again tomorrow.
This stems from a conversation I had with a potential client who was convinced that the Google Penguin and Panda updates had reached their final form. There were no more changes to monitor, no more adjustments to make. His site was ranking well and there was no need to push any further. There are two problems with this philosophy. First, Panda was updated just last month for the umpteenth time since it rolled out in February, 2011. At almost two-years old, it’s still being adjusted. Penguin is far from hitting its final variation – Google has all but said that. Then, there’s the dreaded Zebra update that may or may not be a mythical unicorn more than a real obstacle, but whether it’s real or not doesn’t really matter. The point is that Google is always improving, which means that search marketers must always be improving as well.
The second fallacy with his argument is that their rankings were thought to be as good as they were going to get. We have a client who has been getting optimized since 2003. Every month we’re fighting to keep the progress that we’ve accumulated over the years while pushing them further in other keywords. While there is definitely a plateau that can be reached where the gains from improved SEO start to level off, the idea that SEO can be in a pinnacle phase with no need for further improvements in the future is preposterous.
Social media is worse. In social, it isn’t just the changes that the websites themselves make that make strategy adjustments important. It’s the trends and flow of the communities themselves that make a difference. Case in point – I was working with a client not too long ago who was feeding multiple RSS feeds onto their Facebook page and into their Twitter stream. There was a time (short as it may have been) when this strategy of “more is better” worked. That was 2010. Today, any business who is auto-feeding a dozen posts onto their Facebook page per day is reaching nobody. Once I showed them how to look at their statistics, they realized that out of 17K fans, their posts were reaching an average of 16 people. Everyone had either shut down their stream from their news feed or had seen so many without liking any that Facebook shut it down for them.
Their Twitter account was a mess. With 4k Twitter followers, nobody had engaged with the account in weeks. Their posts were all doubled up – they were posting from the same feeds onto Twitter and Facebook, then feeding their Facebook onto Twitter.
This isn’t intended to single out a couple of juicy examples. Most businesses are not taking such a careless approach to their online marketing. However, it does seem that there is a rise in complacency. When success is found, it’s time to move on – at least that seems to be a prevailing attitude.
The reality is this: success is relative and there are very few who have reached a level that cannot be dramatically improved upon with better understanding of the current trends. Instagram was a huge portion of many business’s Facebook and Twitter strategies just a few weeks ago and now is being abandoned altogether by many. Pinterest is hot today but is facing spamming threats that could plummet the site into strategic unworthiness. Google+ is effective today for search rankings and may become more effective in the coming months, but it could also fall off the radar completely if Google decides that it’s just too easy to manipulate.
Nobody knows what’s happening behind closed doors at the companies that drive our industry. We can speculate. We can guess. We can keep our eyes open, read the various blogs, talk to insiders we have in out back pockets, but at the end of the day we’re all dealing with too many unknown variables to rest on what works today.
I’m not trying to scare anyone. I just want it to be understood that your online marketing efforts should be tweaked, adjusted, monitored, and tested on a regular basis. To sit back and let the changes happen without you, to be passive in an extremely aggressive atmosphere, would be the biggest mistake you can make, particularly if you’re already doing well. I’ve said in the past, “Being thankful for what you have doesn’t mean you have to be satisfied with it.”
Perhaps a more appropriate “person” to quote would be Ricky Bobby: “If you ain’t first, you’re last.”
1 Comment
Dealer Inspire
Love your thoughts here JD. I have always taken the adage of if it's not broke, don't fix it. But in today's market, we all have to stay ahead of the curve ball and this is the way to do it. I know that I am constantly reading blog posts to try to stay ahead of the game, but there are occasions where a ball can be dropped. Good stuff!
Dealer Authority
3 Ways to Make Your Facebook Page More Like-Worthy
It’s on thing to have people like your business. It’s another thing to have them “like” your business, as in on Facebook. Your customers may like you, but there’s a good chance that they won’t like you on Facebook. There are two primary reasons for this: (1) some people simply don’t like very many brands at all on Facebook, and/or (2) the first impression they had when they came to your page wasn’t impressive.
There’s something extremely important to keep in mind when trying to understand how Facebook for business works. According to numerous studies, people never return to your page after they’ve liked it. They got to your page from your website, as a recommendation based upon a piece of content that one of their friends liked or shared, or through Facebook advertising. Once they land on your Facebook page, they will decide extremely quickly whether or not to like your page. If they decide against it, the chances of them ever seeing anything that you post in the future will be dramatically diminished other than possibly through Facebook advertising (though that’s not even guaranteed).
Getting people to visit your Facebook is an art unto itself that requires a future blog post, but once you get them there you can do certain things that can help you to get more likes as a result. Keep in mind that it’s not about being likeable. It’s about being Facebook “Like-Worthy”. People are dishing out likes to businesses much less frequently than before. They are more selective now. Get selected! Be like-worthy.
Cover and Profile Pic
In Facebook’s ideal world, your business cover photo would be just that – a photo. They discourage the use of words or messages in the cover photo. I totally understand and somewhat agree with the philosophy, but I also understand the importance of the cover photo in establishing an appropriate first impression.
The profile pic is a challenging concept as well. Not all logos fit nicely into a square. By now, most businesses should have learned that they need a square variation of their logo even if only to put on social media profiles, but not everyone has. If you haven’t, make one… now. Your logo or other branding image should be easily discernible as a square. There’s no other way around it. Make it look like it’s supposed to be there, not like something that was poorly shrunk to fit into the space. It’s subtle but important.
Now, back to the cover photo. It should be enticing. It should be visually stunning. It may or may not need to have a message. Whatever you use as a cover photo, it should be something that appeals to your target audience. Don’t forget the placement of your profile picture. The best types of cover photos actually play off of the profile picture, even if only based on placement. In the cover image example above, the message is clear, targeted, and positioned just above the logo. The image itself is something that can be appealing to the target audience – a professional who appears victorious.
Like Other Pages’ Posts as Your Page
It’s the activity on Facebook that is done so infrequently but that can be a true differentiator between your Facebook marketing and the marketing of the competitor. When you “use Facebook as” your page, you can then go to the Facebook news feed and see posts of the other pages that your page has liked.
Liking, sharing, and commenting on what others post while logged in as your business page is an easy way to branch out and get the attention of your target audience. Your page should be liking pages that are relevant to yours. Local publications, industry companies and vendors, personalities that share your interests – like them as your page.
Once you do, the fans of those pages will see your support, your name, and understand that you are active on Facebook. Instant like-worthiness, especially if it’s something like a local charity that your company is supporting.
Pin the Best Content to the Top
Anything that isn’t time sensitive, that was popular with likes, comments, and shares, and that represents what people will see regularly or semi-regularly on your page should be pinned to the top. It cannot be too old – no more than a couple of weeks at most – because some people may not notice that it’s pinned and think that your page is inactive or posts very rarely. Most will scroll down and see the more recent posts, but you don’t want to risk missing anyone.
When you pin something to the top, that content is the first thing that visitors to your page will see once they scroll below your cover photo. Make absolutely certain that it is representative of what you will be bringing to the table if they like your page. It’s important to get more fans, but it’s more important to get the right fans. That picture of a cat you posted yesterday might have outperformed everything else you’ve posted this week, but if that’s not what you’re going to be serving up regularly, don’t pin it.
* * *
Facebook isn’t hard, but you have to understand some of the things that can separate you from the competitors. This is one of those topics about which I strongly encourage asking any questions if you have them. It’s that important.
1 Comment
Dealer Inspire
Great stuff JD as always. We have tried different things, and seem to have a hard time in our market to get a lot of likes on anything. The one thing that I have tried is doing a promoted post here and there, but a lot of the likes on that post have 25 character names. Could it be a Facebook scam to get someone to do more promoted posts? Thoughts?
Dealer Authority
3 Ways to Make Your Facebook Page More Like-Worthy
It’s on thing to have people like your business. It’s another thing to have them “like” your business, as in on Facebook. Your customers may like you, but there’s a good chance that they won’t like you on Facebook. There are two primary reasons for this: (1) some people simply don’t like very many brands at all on Facebook, and/or (2) the first impression they had when they came to your page wasn’t impressive.
There’s something extremely important to keep in mind when trying to understand how Facebook for business works. According to numerous studies, people never return to your page after they’ve liked it. They got to your page from your website, as a recommendation based upon a piece of content that one of their friends liked or shared, or through Facebook advertising. Once they land on your Facebook page, they will decide extremely quickly whether or not to like your page. If they decide against it, the chances of them ever seeing anything that you post in the future will be dramatically diminished other than possibly through Facebook advertising (though that’s not even guaranteed).
Getting people to visit your Facebook is an art unto itself that requires a future blog post, but once you get them there you can do certain things that can help you to get more likes as a result. Keep in mind that it’s not about being likeable. It’s about being Facebook “Like-Worthy”. People are dishing out likes to businesses much less frequently than before. They are more selective now. Get selected! Be like-worthy.
Cover and Profile Pic
In Facebook’s ideal world, your business cover photo would be just that – a photo. They discourage the use of words or messages in the cover photo. I totally understand and somewhat agree with the philosophy, but I also understand the importance of the cover photo in establishing an appropriate first impression.
The profile pic is a challenging concept as well. Not all logos fit nicely into a square. By now, most businesses should have learned that they need a square variation of their logo even if only to put on social media profiles, but not everyone has. If you haven’t, make one… now. Your logo or other branding image should be easily discernible as a square. There’s no other way around it. Make it look like it’s supposed to be there, not like something that was poorly shrunk to fit into the space. It’s subtle but important.
Now, back to the cover photo. It should be enticing. It should be visually stunning. It may or may not need to have a message. Whatever you use as a cover photo, it should be something that appeals to your target audience. Don’t forget the placement of your profile picture. The best types of cover photos actually play off of the profile picture, even if only based on placement. In the cover image example above, the message is clear, targeted, and positioned just above the logo. The image itself is something that can be appealing to the target audience – a professional who appears victorious.
Like Other Pages’ Posts as Your Page
It’s the activity on Facebook that is done so infrequently but that can be a true differentiator between your Facebook marketing and the marketing of the competitor. When you “use Facebook as” your page, you can then go to the Facebook news feed and see posts of the other pages that your page has liked.
Liking, sharing, and commenting on what others post while logged in as your business page is an easy way to branch out and get the attention of your target audience. Your page should be liking pages that are relevant to yours. Local publications, industry companies and vendors, personalities that share your interests – like them as your page.
Once you do, the fans of those pages will see your support, your name, and understand that you are active on Facebook. Instant like-worthiness, especially if it’s something like a local charity that your company is supporting.
Pin the Best Content to the Top
Anything that isn’t time sensitive, that was popular with likes, comments, and shares, and that represents what people will see regularly or semi-regularly on your page should be pinned to the top. It cannot be too old – no more than a couple of weeks at most – because some people may not notice that it’s pinned and think that your page is inactive or posts very rarely. Most will scroll down and see the more recent posts, but you don’t want to risk missing anyone.
When you pin something to the top, that content is the first thing that visitors to your page will see once they scroll below your cover photo. Make absolutely certain that it is representative of what you will be bringing to the table if they like your page. It’s important to get more fans, but it’s more important to get the right fans. That picture of a cat you posted yesterday might have outperformed everything else you’ve posted this week, but if that’s not what you’re going to be serving up regularly, don’t pin it.
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Facebook isn’t hard, but you have to understand some of the things that can separate you from the competitors. This is one of those topics about which I strongly encourage asking any questions if you have them. It’s that important.
1 Comment
Dealer Inspire
Great stuff JD as always. We have tried different things, and seem to have a hard time in our market to get a lot of likes on anything. The one thing that I have tried is doing a promoted post here and there, but a lot of the likes on that post have 25 character names. Could it be a Facebook scam to get someone to do more promoted posts? Thoughts?
Dealer Authority
Entertain, Educate, or Be a Resource Twice a Month with Your Website
The vast majority of business websites out there tend to stay laser-focused on their goals. Whether they’re intended to sell a product or generate leads, it seems that all of the content placed on their websites works towards this end. While there’s something that can be said about the strategy, changes at Google, Bing, and social media sites makes it beneficial to post content that does nothing more than educate, entertain, or act as a resource for people without attempting to sell or generate a lead.
If you want to truly get ahead of your competitors this year, you should be willing to devote a little bit of time (or money if you choose to buy it) every month on content. This isn’t the type of content designed to get ranked in the search engines, but it can help your important pages get ranked. It’s not the kind of content that will generate leads through social media, though you have opportunities every time someone lands on your site. It’s the type of content that is truly giving – you’re motives should be business-oriented but the content should be able to stand alone.
First, let’s take a quick look at why this helps. We’ve covered it before but here’s a refresher:
Valuable Content Helps the Rest of Your Site
Google, Bing, and the social media sites love quality content. They can tell the difference between quality content that is beneficial to visitors and content that is designed specifically to generate leads and/or sales. They can tell by the content itself in many cases (particularly in the case of Google) but they can also tell through inbound links that are earned and social signals that are given.
When you have content that people are willing to share, whether by linking to it from their websites and blogs or by sharing it on social media, the search engines and social media sites (Facebook and Google+ in particular) give additional trust to the domain. This is the primary reason that we strongly encourage having a blog on the primary domain itself. That’s not to say that there are no benefits from having an offsite domain, but for this exercise the benefits yielded come from the domain’s interactions.
A post that is valuable to visitors can link to other pages within the domain, helping both the domain in general and specific pages rank better in Google. For Facebook and Google+, sharable content ads the trust factor. Most domains do not appear as well on social sites regardless of the content because they do not have an established history of trust. By posting content that people share, the social sites start to get “acquainted” with the domain. You can tell if your domain needs a trust boost by having someone post content from the site and then clicking it on Facebook. If a warning comes up that “you are about to leave Facebook and go to blah blah blah”, then your domain is not trusted yet. You can fix this. You just need more people sharing the content on your domain. This can be achieved by posting quality content that people are naturally willing to share.
This type of useful content helps both in search and social. Now, let’s look at the content types.
Content Worth Sharing
There are several different kinds of content that can play well for the search engines when it comes to building two of the primary SEO signals: inbound links and social shares. The general way of looking at it is to take your industry, your area, or both and apply your knowledge into the creation of content worth sharing. Here are three examples:
- Entertain – Let’s say you have a Ford dealership. You can post a gallery of images of classic Mustangs, title it something like, “7 Epic Mustangs from the 60s and 70s”, and write up a 3-5 paragraph blurb about the storied history of the car. Many people love classic cars (and Mustangs in particular) and will be willing to share the page and the images on their social profiles as well as their blog or websites.
- Educate – With what you know about your industry and location, you should be able to teach people things they didn’t know. Even if you don’t know for sure, the internet is there to help. For example, you could post something like, “The Storied History of the Seattle Space Needle in Pictures”. Gather up some images of the Space Needle from when it was built and during times of note, write up a quick paragraph or even a sentence describing each scene (make sure it’s unique – don’t copy and paste!), and post something that will be educational on your site today and into the future. This has excellent sharing potential from locals.
- Resource – You’re the expert. Show it. There may not be a direct business reason to post a story titled, “How to SYNC Any Device in a Ford Fusion“, but the information can be helpful to those who run into challenges. They may share it. They may link to it. If they visit the page, they will likely stay on it for a while as they apply the advice. This component of the search algorithm isn’t discussed often but when a page is sticky, the domain gains trust in search.
These are very basic overviews of the ideas, but the key is to stay consistent. Some have asked me in the past why I keep it limited to two pieces of content. I don’t. If you can post every day, go for it! Twice a month is something that’s sustainable. In the business world, we often find ourselves starting a new project and abandoning it if it becomes too hard. Twice a month is enough to build up a nice library of content that can benefit your marketing immediately as well as over time.
The key is to stick to it. Schedule it. Make it happen. You’ll soon find you’re looking at your competitors in your rear-view mirror.
1 Comment
Southtowne Volkswagen
This makes sense. I have long maintained 2 separate blogs with the express intent of controlling more "real estate" . Repurposing some of those posts would be simple and obviously effective. Thanks for the input.
1 Comment
Bryan Armstrong
Southtowne Volkswagen
Thanks for the heads up confirmation of what I suspected would happen. As we've seen even inthese forums duplicating content and re-hashing it under (sometimes) a new title can be annoying. This is a welcome change and great tip on how to stay relevant without changing to a journalistic career.