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Jessica Russell

Jessica Russell Dealer Services Manager

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Jessica Russell Blog Posts

Evidence Manuals-Do you use them?

by Jessica Russell Apr 9, 2012

Evidence Manuals-Do you use them?

by Jessica Russell Apr 9, 2012
Do you, as a salesperson (or manager), use what is commonly referred to as an "Evidence Manual" or something similar to provide information to …
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They are YOUR customers and you can have them or get them back!

by Jessica Russell Oct 20, 2010

They are YOUR customers and you can have them or get them back!

by Jessica Russell Oct 20, 2010
When you drive by a Midas, Jiffy Lube, Wal-Mart Service Center, Grease Monkey, Pep Boys, or whatever in your market and see a vehicle that’s your b…
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by Jessica Russell Jul 1, 2010

by Jessica Russell Jul 1, 2010
Who feels that when dealers allow employees to manipulate, gyp, phony up, or outright cheat to enhance or “get” the CSI score that they are o…
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by Jessica Russell Jun 29, 2010

by Jessica Russell Jun 29, 2010
I love reading blogs. They are an amazing insight to what is going on in the mind of the writer. So, after reading blog after blog I am impressed and ecs…
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by Evans Bridges Jun 22, 2010

by Evans Bridges Jun 22, 2010
From we need more customers To understanding that you have enough existing customers to make you a small fortune but you keep ignoring them in the purs…
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by Evans Bridges Jun 3, 2010

by Evans Bridges Jun 3, 2010
From “as vehicle sales go, so goes service” mentality, to believing that you own 100% of that business and you can capture more of it and gro…
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by Evans Bridges May 27, 2010

by Evans Bridges May 27, 2010
It’s referred to as the “car business”, but true car professionals know it isn’t and never has been just the car, the transaction…
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