~~Autosoft’s FLEX DMS Approved by Nissan for Integration with New Dealer Communication System

WEST MIDDLESEX, PA – July 17, 2014 – Leading dealer management system (DMS) provider Autosoft, Inc., (www.autosoft-asi.com) has announced that the Autosoft FLEX DMS has been approved for integration with the new dealer communication system that Nissan is rolling out to dealers.

"Our goal is to offer the advantage of strong integration between Autosoft’s FLEX DMS and the systems our customers use to manage a successful business," said Mark Hellbusch, executive vice president and chief technology officer for Autosoft. He stressed the integration approval’s strategic value to Autosoft’s Nissan dealership customers, saying, "We are pleased to be approved by Nissan for integration with their new dealer communication system and are committed to aligning with their roadmap so Nissan dealers will experience the most efficient processes possible."

Nissan dealers using Autosoft’s FLEX DMS can now experience these integration points:

Sales
• Customer information updates are sent to Nissan in real time.
• Detailed financing transactions are transmitted directly to Nissan.
• Vehicle invoices are delivered electronically to the FLEX DMS to keep vehicle information current.
Service
• Customer information, vehicle information, open service campaigns, flat rate manuals and repair order history can be pulled from Nissan and used to quicken and simplify repair order writing.
• Repair orders are submitted automatically to Nissan, eliminating the need for manual submission.
• Warranty credits from Nissan are made available in the FLEX DMS to expedite posting.
Parts
• Parts Orders and Parts Returns are submitted directly to Nissan, allowing for faster processing and better inventory management.
• Parts shippers are received electronically, providing information about orders and simplifying order reconciliation.
• Parts Master updates are downloaded from Nissan daily to ensure accurate parts information.
Accounting
• Financial statements from the FLEX DMS can be transmitted directly to Nissan DBS.
Autosoft’s FLEX DMS allows dealers to manage their business confidently and affordably. "Dealers who demand a powerful engine at the core of their operations with the capabilities to integrate with Nissan and other third-party solution providers of their choice will find that Autosoft is the best option for them," stated Hellbusch. "With leading support and no long-term contract, Autosoft is easy to use and do business with."

About Autosoft, Inc.
Autosoft, Inc., headquartered in West Middlesex, Pennsylvania, is a market-leading dealer management systems provider for automotive dealers. With 26 years in the industry, Autosoft has a customer base of more than 2,000 dealerships and 30,000 users in North America. Autosoft is committed to delivering industry-leading customer service and support that result in higher efficiency and profitability for dealerships. 
For more information about certification with Autosoft, contact us by phone at 800-473-4630 or email at marketing@autosoft-asi.com, or visit our website at www.autosoftyoudrive.com.

~~Autosoft’s FLEX DMS Approved by Nissan for Integration with New Dealer Communication System

WEST MIDDLESEX, PA – July 17, 2014 – Leading dealer management system (DMS) provider Autosoft, Inc., (www.autosoft-asi.com) has announced that the Autosoft FLEX DMS has been approved for integration with the new dealer communication system that Nissan is rolling out to dealers.

"Our goal is to offer the advantage of strong integration between Autosoft’s FLEX DMS and the systems our customers use to manage a successful business," said Mark Hellbusch, executive vice president and chief technology officer for Autosoft. He stressed the integration approval’s strategic value to Autosoft’s Nissan dealership customers, saying, "We are pleased to be approved by Nissan for integration with their new dealer communication system and are committed to aligning with their roadmap so Nissan dealers will experience the most efficient processes possible."

Nissan dealers using Autosoft’s FLEX DMS can now experience these integration points:

Sales
• Customer information updates are sent to Nissan in real time.
• Detailed financing transactions are transmitted directly to Nissan.
• Vehicle invoices are delivered electronically to the FLEX DMS to keep vehicle information current.
Service
• Customer information, vehicle information, open service campaigns, flat rate manuals and repair order history can be pulled from Nissan and used to quicken and simplify repair order writing.
• Repair orders are submitted automatically to Nissan, eliminating the need for manual submission.
• Warranty credits from Nissan are made available in the FLEX DMS to expedite posting.
Parts
• Parts Orders and Parts Returns are submitted directly to Nissan, allowing for faster processing and better inventory management.
• Parts shippers are received electronically, providing information about orders and simplifying order reconciliation.
• Parts Master updates are downloaded from Nissan daily to ensure accurate parts information.
Accounting
• Financial statements from the FLEX DMS can be transmitted directly to Nissan DBS.
Autosoft’s FLEX DMS allows dealers to manage their business confidently and affordably. "Dealers who demand a powerful engine at the core of their operations with the capabilities to integrate with Nissan and other third-party solution providers of their choice will find that Autosoft is the best option for them," stated Hellbusch. "With leading support and no long-term contract, Autosoft is easy to use and do business with."

About Autosoft, Inc.
Autosoft, Inc., headquartered in West Middlesex, Pennsylvania, is a market-leading dealer management systems provider for automotive dealers. With 26 years in the industry, Autosoft has a customer base of more than 2,000 dealerships and 30,000 users in North America. Autosoft is committed to delivering industry-leading customer service and support that result in higher efficiency and profitability for dealerships. 
For more information about certification with Autosoft, contact us by phone at 800-473-4630 or email at marketing@autosoft-asi.com, or visit our website at www.autosoftyoudrive.com.

~Cleveland, OH - July 14, 2014

Carfolks.com, the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers has established an alliance with a leading dealer management system (DMS) provider Autosoft, Inc. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their
competitors.

Autosoft with a network of 2,000 dealers in the United States and Canada is offering all of their dealer customers the ability to utilize the Carfolks Reputation Marketing solution for 90 days at no cost to them for the monthly service. With the Carfolks standard monthly fee of $600 that means Carfolks and Autosoft are offering digital marketing and social media services that are valued at $3.6 million.

Mark Dubis, President of Carfolks.com said, "We know of no automotive DMS provider who directly or indirectly has offered their clients millions of dollars of free digital services. Autosoft has a loyal dealer user base that is customer focused and appreciates the quality and value that Autosoft provides to them. I believe many of their dealers will sign up for this trial offer and leverage all the social, video, and review tools we offer to make them stand out in the market.”

These engagement tools generate positive organic word-of-mouth advertising to bring consumers into the dealership, and create a mechanism to recognize and retain good employees. The Carfolks program piggybacks on existing advertising placements, so the dealership sees no increase in their traditional marketing budget, and helps the dealer manage operational expenses by reducing employee turnover.

“The partnership will provide Autosoft customers with tools to raise their online visibility, strengthen brand loyalty, and reduce expenses for training and hiring of employees”, said Christopher Morris, Senior Vice President of Business Development for Autosoft. “We are pleased to have Carfolks as a partner in our FLEX Connect data access program, Morris continued, “To kick off our partnership, Carfolks is offering a special introductory offer for Autosoft customers, so that they can try the solution free for a limited trial period.”

Jeff Sprague, Executive Vice President of Carfolks and a former dealer principal of Chrysler, Nissan and GM franchises in New England said, “The good news is that while most folks in the auto industry do a great job of working with their customers, auto shoppers commonly focus on the negative comments. We make it simple for happy customers to share their experience in about 30 seconds, and these validated reviews are posted instantly on the Carfolks.com website to enhance transparency.” Autosoft dealers who want to sign up for the Carfolks Free Trial program can call (216) 712-6712 for information.

About Carfolks.com
Carfolks, based in Lakewood, Ohio, is the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their competitors. All new vehicle dealers are listed in the Carfolks directory and consumers can visit Carfolks to post comments about their dealership experience.

For more information, call Mark R. Dubis at 216-712-6712, email; mark.dubis@carfolks.net; or visit the web site at: www.carfolks.com.

About Autosoft, Inc.
Autosoft, Inc. is a market leading dealer management systems provider for automotive dealers. Celebrating twenty-five years in the industry, Autosoft has a customer base of more 2,000 dealerships and 30,000 plus users in the U.S. and Canada. Autosoft is committed to delivering industry leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft; call 844-888-8200, email; sales@autosoft-asi.com, or visit the web site at; www.autosoftyoudrive.com.

~Cleveland, OH - July 14, 2014

Carfolks.com, the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers has established an alliance with a leading dealer management system (DMS) provider Autosoft, Inc. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their
competitors.

Autosoft with a network of 2,000 dealers in the United States and Canada is offering all of their dealer customers the ability to utilize the Carfolks Reputation Marketing solution for 90 days at no cost to them for the monthly service. With the Carfolks standard monthly fee of $600 that means Carfolks and Autosoft are offering digital marketing and social media services that are valued at $3.6 million.

Mark Dubis, President of Carfolks.com said, "We know of no automotive DMS provider who directly or indirectly has offered their clients millions of dollars of free digital services. Autosoft has a loyal dealer user base that is customer focused and appreciates the quality and value that Autosoft provides to them. I believe many of their dealers will sign up for this trial offer and leverage all the social, video, and review tools we offer to make them stand out in the market.”

These engagement tools generate positive organic word-of-mouth advertising to bring consumers into the dealership, and create a mechanism to recognize and retain good employees. The Carfolks program piggybacks on existing advertising placements, so the dealership sees no increase in their traditional marketing budget, and helps the dealer manage operational expenses by reducing employee turnover.

“The partnership will provide Autosoft customers with tools to raise their online visibility, strengthen brand loyalty, and reduce expenses for training and hiring of employees”, said Christopher Morris, Senior Vice President of Business Development for Autosoft. “We are pleased to have Carfolks as a partner in our FLEX Connect data access program, Morris continued, “To kick off our partnership, Carfolks is offering a special introductory offer for Autosoft customers, so that they can try the solution free for a limited trial period.”

Jeff Sprague, Executive Vice President of Carfolks and a former dealer principal of Chrysler, Nissan and GM franchises in New England said, “The good news is that while most folks in the auto industry do a great job of working with their customers, auto shoppers commonly focus on the negative comments. We make it simple for happy customers to share their experience in about 30 seconds, and these validated reviews are posted instantly on the Carfolks.com website to enhance transparency.” Autosoft dealers who want to sign up for the Carfolks Free Trial program can call (216) 712-6712 for information.

About Carfolks.com
Carfolks, based in Lakewood, Ohio, is the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their competitors. All new vehicle dealers are listed in the Carfolks directory and consumers can visit Carfolks to post comments about their dealership experience.

For more information, call Mark R. Dubis at 216-712-6712, email; mark.dubis@carfolks.net; or visit the web site at: www.carfolks.com.

About Autosoft, Inc.
Autosoft, Inc. is a market leading dealer management systems provider for automotive dealers. Celebrating twenty-five years in the industry, Autosoft has a customer base of more 2,000 dealerships and 30,000 plus users in the U.S. and Canada. Autosoft is committed to delivering industry leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft; call 844-888-8200, email; sales@autosoft-asi.com, or visit the web site at; www.autosoftyoudrive.com.

It’s amazing how many times I hear “We tried ABC’s CRM solution. It was worthless.” Every dealership expects the new CRM software to bail them out of all the bad habits they have had for years. According to CRMSearch.com*, there are three main reasons CRM projects fail up to 66% of the time.

1. Lack of Focus – A dealership needs to define what it is looking for from its CRM initiative. Once those goals are clearly defined in measurable metrics, only then can a CRM tool be applied to help manage the process. As stated by CRMSearch.com, “If you’re not sure what you’re trying to accomplish, don’t be surprised if you don’t accomplish it. “ When users and managers stray from the defined goals, the effectiveness of the process is greatly diminished.

2. Lack of Commitment – It is critical to the success of a CRM initiative that everyone from top management to front-line users is completely bought into the process. Not only do they need to be bought in, they need to be passionate about it. If there is one gap along the way, the project is destined for doom. A salesperson who thinks the sales force automation (SFA) was forced upon them, a sales manager who refuses to manage each step or a dealer who doesn’t hold his entire team accountable for making sure everyone is playing their part will be the downfall of the entire process. The software will get blamed, but make no bones about it, the people killed it.

3. Thinking Technology is the Solution – This one gets to me more than any other. For some reason businesses think a technological piece of hardware or software is a good substitute for human relationships. The digital solutions are great for keeping the process on track and reminding us when it’s time to do something but the machines are not meant to replace us. The research shows us that CRM must be a company wide effort that starts with customer strategies which are then automated with application software. You can't just concentrate on the software and ignore the rest. The software is an enabler, not the be-all or end-all.

As you evaluate your current CRM process or look to add a CRM tool to your business, look at your customer processes first. If necessary, change them, tweak them, re-engineer them or do whatever you want to with them to ensure your customers will be receiving the best of your entire dealership at all times. Once you have your customer management strategies clearly defined, choose a great CRM tool to integrate those processes into for ease of execution. Be sure your entire staff is fully engaged with the business decision and then hold everyone accountable for the results.

Now you have the best chance to be on your way to a very successful CRM implementation.

It’s amazing how many times I hear “We tried ABC’s CRM solution. It was worthless.” Every dealership expects the new CRM software to bail them out of all the bad habits they have had for years. According to CRMSearch.com*, there are three main reasons CRM projects fail up to 66% of the time.

1. Lack of Focus – A dealership needs to define what it is looking for from its CRM initiative. Once those goals are clearly defined in measurable metrics, only then can a CRM tool be applied to help manage the process. As stated by CRMSearch.com, “If you’re not sure what you’re trying to accomplish, don’t be surprised if you don’t accomplish it. “ When users and managers stray from the defined goals, the effectiveness of the process is greatly diminished.

2. Lack of Commitment – It is critical to the success of a CRM initiative that everyone from top management to front-line users is completely bought into the process. Not only do they need to be bought in, they need to be passionate about it. If there is one gap along the way, the project is destined for doom. A salesperson who thinks the sales force automation (SFA) was forced upon them, a sales manager who refuses to manage each step or a dealer who doesn’t hold his entire team accountable for making sure everyone is playing their part will be the downfall of the entire process. The software will get blamed, but make no bones about it, the people killed it.

3. Thinking Technology is the Solution – This one gets to me more than any other. For some reason businesses think a technological piece of hardware or software is a good substitute for human relationships. The digital solutions are great for keeping the process on track and reminding us when it’s time to do something but the machines are not meant to replace us. The research shows us that CRM must be a company wide effort that starts with customer strategies which are then automated with application software. You can't just concentrate on the software and ignore the rest. The software is an enabler, not the be-all or end-all.

As you evaluate your current CRM process or look to add a CRM tool to your business, look at your customer processes first. If necessary, change them, tweak them, re-engineer them or do whatever you want to with them to ensure your customers will be receiving the best of your entire dealership at all times. Once you have your customer management strategies clearly defined, choose a great CRM tool to integrate those processes into for ease of execution. Be sure your entire staff is fully engaged with the business decision and then hold everyone accountable for the results.

Now you have the best chance to be on your way to a very successful CRM implementation.

West Middlesex, PA (PRWEB) April 20, 2014

Leading dealer management system (DMS) provider Autosoft, Inc. (http://www.autosoftyoudrive.com) announced today that Carfolks, an integrated marketing and employee retention solution, has become a partner in Autosoft’s third party integration program, FLEX Connect.

The Carfolks solution helps build trust and loyalty with customers and prospects, while, improving employee satisfaction and retention at the same time. With the Carfolks online community network, dealers are able to build, protect, and enhance their online reputation, and engage shoppers who are looking for the best dealerships in their neighborhood. By creating individual profiles for each employee within the dealership, customers can post comments publicly to recognize and share positive sales and service experiences by specific employee.

These engagement tools generate positive organic word-of-mouth advertising to bring consumers into the dealership, and create a mechanism to recognize and retain good employees. The Carfolks program piggy backs on existing advertising placements, so the dealership sees no increase in their traditional marketing budget, and helps the dealer manage operational expenses by reducing employee turnover.

“The partnership will provide Autosoft customers with tools to raise their online visibility, strengthen brand loyalty, and reduce expenses for training and hiring of employees,” said Christopher Morris, Senior Vice President of Business Development for Autosoft. “We are pleased to have Carfolks as a partner in our FLEX Connect data access program, Morris continued, “To kick off our partnership, Carfolks is offering a special introductory offer for Autosoft customers, so that they can try the solution free for a limited trial period.”

Jeff Sprague, Executive Vice President of Carfolks and a former dealer principal of Chrysler, Nissan and GM franchises in New England, said, “The good news is that while most folks in the auto industry do a great job of working with their customers, auto shoppers commonly focus on the negative comments. We make it simple for happy customers to share their experience in about 30 seconds, and these validated reviews are posted instantly on the Carfolks.com website to enhance transparency.”

“We understand that having the control to make the choices that best fit the needs of their dealership is important to our customers,” continued Christopher Morris. “We developed our FLEX Connect program on that foundation, and with the flexibility to select cost-effective, secure integrations from a broad menu of market-leading providers, such as Carfolks.”

About Autosoft, Inc. 
Autosoft, Inc. is a market leading dealer management systems provider for automotive dealers. Celebrating twenty-five years in the industry, Autosoft has a customer base of more 2,000 dealerships and 30,000 plus users in the U.S. and Canada. Autosoft is committed to delivering industry leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft; call 844-888-8200, email; sales(at)autosoft-asi(dot)com, or visit the web site at: http://www.autosoftyoudrive.com.

About Carfolks.com 
Carfolks, based in Lakewood, Ohio, is the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their competitors. All new vehicle dealers are listed in the Carfolks directory and consumers can visit Carfolks to post comments about their dealership experience.

For more information, call Mark R. Dubis at 216-712-6712, email; mark.dubis(at)carfolks(dot)net; or visit the web site at: http://www.carfolks.com.

West Middlesex, PA (PRWEB) April 20, 2014

Leading dealer management system (DMS) provider Autosoft, Inc. (http://www.autosoftyoudrive.com) announced today that Carfolks, an integrated marketing and employee retention solution, has become a partner in Autosoft’s third party integration program, FLEX Connect.

The Carfolks solution helps build trust and loyalty with customers and prospects, while, improving employee satisfaction and retention at the same time. With the Carfolks online community network, dealers are able to build, protect, and enhance their online reputation, and engage shoppers who are looking for the best dealerships in their neighborhood. By creating individual profiles for each employee within the dealership, customers can post comments publicly to recognize and share positive sales and service experiences by specific employee.

These engagement tools generate positive organic word-of-mouth advertising to bring consumers into the dealership, and create a mechanism to recognize and retain good employees. The Carfolks program piggy backs on existing advertising placements, so the dealership sees no increase in their traditional marketing budget, and helps the dealer manage operational expenses by reducing employee turnover.

“The partnership will provide Autosoft customers with tools to raise their online visibility, strengthen brand loyalty, and reduce expenses for training and hiring of employees,” said Christopher Morris, Senior Vice President of Business Development for Autosoft. “We are pleased to have Carfolks as a partner in our FLEX Connect data access program, Morris continued, “To kick off our partnership, Carfolks is offering a special introductory offer for Autosoft customers, so that they can try the solution free for a limited trial period.”

Jeff Sprague, Executive Vice President of Carfolks and a former dealer principal of Chrysler, Nissan and GM franchises in New England, said, “The good news is that while most folks in the auto industry do a great job of working with their customers, auto shoppers commonly focus on the negative comments. We make it simple for happy customers to share their experience in about 30 seconds, and these validated reviews are posted instantly on the Carfolks.com website to enhance transparency.”

“We understand that having the control to make the choices that best fit the needs of their dealership is important to our customers,” continued Christopher Morris. “We developed our FLEX Connect program on that foundation, and with the flexibility to select cost-effective, secure integrations from a broad menu of market-leading providers, such as Carfolks.”

About Autosoft, Inc. 
Autosoft, Inc. is a market leading dealer management systems provider for automotive dealers. Celebrating twenty-five years in the industry, Autosoft has a customer base of more 2,000 dealerships and 30,000 plus users in the U.S. and Canada. Autosoft is committed to delivering industry leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft; call 844-888-8200, email; sales(at)autosoft-asi(dot)com, or visit the web site at: http://www.autosoftyoudrive.com.

About Carfolks.com 
Carfolks, based in Lakewood, Ohio, is the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their competitors. All new vehicle dealers are listed in the Carfolks directory and consumers can visit Carfolks to post comments about their dealership experience.

For more information, call Mark R. Dubis at 216-712-6712, email; mark.dubis(at)carfolks(dot)net; or visit the web site at: http://www.carfolks.com.