Kelley Buick Gmc
president club
I had the pleasure of attending the Driving Sales presidents club and the New york auto show in New York last week . What a great conference . The breakout sessions were my favorite part of the conference. They were very informative. I also was able to network and make some good contacts.
While there we also went to the New York auto show. This was a great experience. We were able to see the unveiling of the 2020 Sonata. What a car!
Kelley Buick Gmc
Construction on new building is finished!
We are in our brand Hyundai building! For several months now I have been blogging about the progress on the snow hyundai store that we have been building. We started this quite a while ago and built a new facility from the ground up! Its got the apple store feel to it and is very modern.
Check this latest link! https://www.youtube.com/watch?v=7BP2wRXbt2I
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Kelley Buick Gmc
New hyundai building
So I have been blogging for quite some time now about the process that we are going through with trying to move in to a new building. We have finally started moving in and now the real fun starts. We moved our parts department this weekend and will do sales and service next week. Check our latest video from the project.
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Kelley Buick Gmc
Presidents club
Are you going to the driving sales presidents club? It is a great conference. I have been 4 times and learn a lot of useful stuff every time I go. The speakers are always the top people in the industry and they come prepared. The networking at break and in the evening is just as valuable as the conference. I also really like the way that they maximize your time while there. Its in and out! Make sure that you check it out!
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Kelley Buick Gmc
Allen Turner Hyundai New construction
We are almost ready to move in to our new building! We are about one month away! This is getting really exciting.
We are now starting to get down to scheduling the logistics of moving all of the people and cars etc. We have furniture going in next week and all of the networks will be up soon! We have started assigning locations and all kinds of other stuff.
We are also starting to really dive in to the showroom setup. The salespeople will be working from tablets and will be working with the customers on hightops. We also have a lot of visual electronic aids in the showroom as well with a 16 set tv wall!
Pease click on this link to see our latest video update from the site! https://www.youtube.com/watch?v=uYJ2zUb4NWo&feature=youtu.be
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Kelley Buick Gmc
Hyundai Dealer Rater dealer of the year for the nation!
We recently found out that we have been named Dealer Rater Dealer of the year for the Hyundai and the Genesis brand!
We put a ton of effort in protecting the dealerships reputation and generally just trying to help our customers. This effort comes from the top down! If anything its actually weighted heavier at the top. Every Monday morning we go through each one of the reviews from the previous week. This puts a lot of emphasis on the importance of the reviews. Our salespeople really push our customers to do these. They actually keep with their profiles and the reviews that they get on the site.
This is something that we are extremely proud of at the dealership
3 Comments
DealerRater.com
Mark - Congratulations to you and the team at Allen Turner Hyundai! This was by far our most competitive year yet for the DOTY awards and clearly you guys are committed to providing an exceptional customer experience. Keep it rolling in 2019!
Kelley Buick Gmc
Construction update
We are getting so close to moving in to our BRAND NEW building! We are within a 60 day window and its starting to feel real! We are starting to a moving in timeline together and the contractor is getting close to receiving a lot of the interior things!
We are at a point where we are really trying to nail down some of the new processes that we will be using......from taking calls to delivering cars! Take a look at the latest update from Mr Turner! https://youtu.be/ga-4q_kz98Y
1 Comment
Fixed Ops Digital
You need to post some pictures of the new building once complete. A new Hyundai building just went up near my house, I like the new look/layout that Hyundai moved towards with Ettleson Hyundai. I wonder if your store will look similar.
Kelley Buick Gmc
New building is almost done!
Happy New years to everyone! I started an ongoing blog about the progress of our construction a few months ago. Man we are getting close and all of the stuff is starting to come together......
We are now starting to make sure the furniture that is coming is right....trying to figure out what will play on the tv's and all kinds of other stuff....We are very excited though.
From a marketing standpoint we are starting to get the word out about the move.....Check out one of the latest videos that we made.....https://www.allenturnerhyundai.com/ServiceApptForm
1 Comment
DrivingSales
Mark,
How are you designing and building your new store to make it more customer-friendly?
Kelley Buick Gmc
New location!
So as I talked about last month we are building a new location for our Hyundai store. We outgrew the old location several years ago. It will be a much larger building as well as state of the art. We are very excited about this. We have also been sharing this with our existing customers via our social media channels. Each month we are shooting video of the owner and showing the progress at the construction site. It has created quite a buzz within our customer base.
So we have also started talking about the fact that we are going to have to staff it as well. So going forward each month not only are we going to shoot a video for our customers .....we are also going to start shooting some that we can use as a recruiting tool. (new building, climate controlled service bays etc.)
This has become quite the fun project!
1 Comment
DrivingSales
Way to go on the new digs! This is very exciting. I think this is a great idea to recruit new people.
Kelley Buick Gmc
New dealership(building) here we come!
We have had a hyundai store in pensacola for many years now. We decided a year or two ago that we needed to expand our existing location or go with another one. We had truly outgrown our existing location. We began building a brand new hyundai store from the ground up about a year ago. In the next few months I will be posting video of our progress and asking the community for help on ideas for the new store. We are going to have a few challenges going forward of course. One of the main ones is that the new store will be about a mile from our existing locations in Pensacola. We have started a campaign centered around creating excitement for the new building. We are going to do a series of videos from the owner. Here is the first one....click on the following link to view it: New construction
I am looking forward to sharing this exciting new journey with all of you
1 Comment
DrivingSales
Mark this is going to be SO COOL! I'm very excited to go on the journey with you and see how everything comes together!
1 Comment
Bart Wilson
DrivingSales
Mark, what was your favorite takeaway?