PBS Systems Inc.

Pros: I have 2 dedicated people assign to my account and they are excellent. The customer service makes up for any issues I might have.

Cons: If it wasn't for the customer service that I love so much, I would only give the actual system a 3. It's a bit older and could use some upgrades to make it more modern and up with the times.

Pros: It's very easy to use, comprehensive, has everything we need.

Cons:

Pros: So far we like this a lot. It has more functionality for our needs.

Cons:

Pros: This CRM is easy to manage. Keeps all information. Makes contacting new and old customers, easy!

Cons:

Pros:

Cons: doesn't function as a CRM. Platform is broken!

Pros: many options and Customer service is great too.

Cons:

Pros: We just switched over to this CRM, more than anything I was impressed with how fast they got it set up and integrated into our dealership. CRM itself is easy to use and works very well.

Cons: None

Pros:

Cons: This system doesn't function like a CRM! Terrible integration! APPS aren't friendly to each other!

Pros: I really like how the CRM integrates with our DMS. So far it has been pretty easy to use and we haven't really had any issues.

Cons: None.

Pros: They like PBS but feels it isn't quite up to speed with the bigger companies like R&R or ADP. They feel for the price it is a good product.

Cons: Lacks some of the competitors' features; not very user-friendly with searches of contacts/emails