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PBS Systems Inc.

PBS Systems Inc.

CRM Tool

 Rate Product
Star Rating Distribution:
3
4
0
1
1
Rating by Job Title:

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About the Product

CRM

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Product Summary

Star Rating Distribution:
3
4
0
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Wonderful to deal with
Reviewed by Internet Director March 27th
Recommended: YES
✅ Verified Rating

Pros: I have 2 dedicated people assign to my account and they are excellent. The customer service makes up for any issues I might have.

Cons: If it wasn't for the customer service that I love so much, I would only give the actual system a 3. It's a bit older and could use some upgrades to make it more modern and up with the times.

Comprehensive, EZ to use system
Reviewed by General Sales Manager March 16th
Recommended: YES
✅ Verified Rating

Pros: It's very easy to use, comprehensive, has everything we need.

Cons:

We like this better than our old system
Reviewed by Other February 13th
Recommended: YES
✅ Verified Rating

Pros: So far we like this a lot. It has more functionality for our needs.

Cons:

Amazing Tool!
Reviewed by an Internet Salesperson January 4th
Recommended: YES
✅ Verified Rating

Pros: This CRM is easy to manage. Keeps all information. Makes contacting new and old customers, easy!

Cons:

Dated and doesn't get the job done!
Reviewed by a Marketing Director Nov 27, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: doesn't function as a CRM. Platform is broken!

Great software..service oriented!
Reviewed by an Owner Jun 7, 2017
Recommended: YES
✅ Verified Rating

Pros: many options and Customer service is great too.

Cons:

Great so far
Reviewed by Sales Manager May 4, 2017
Recommended: YES
✅ Verified Rating

Pros: We just switched over to this CRM, more than anything I was impressed with how fast they got it set up and integrated into our dealership. CRM itself is easy to use and works very well.

Cons: None

Bad News! Not happy with this Tool!
Reviewed by Internet Director Apr 19, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: This system doesn't function like a CRM! Terrible integration! APPS aren't friendly to each other!

Great Product!
Reviewed by a Dealer Professional Nov 22, 2016
Recommended: YES
✅ Verified Rating

Pros: I really like how the CRM integrates with our DMS. So far it has been pretty easy to use and we haven't really had any issues.

Cons: None.

Good product for the price
Reviewed by Internet Director Aug 10, 2016
Recommended: YES
✅ Verified Rating

Pros: They like PBS but feels it isn't quite up to speed with the bigger companies like R&R or ADP. They feel for the price it is a good product.

Cons: Lacks some of the competitors' features; not very user-friendly with searches of contacts/emails


Contact Info

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