ProMax CRM/ILM

Pros: None

Cons: VP is a joke takes a month to get back to you for a problem only to tell you that he is not helping you. Sales rep lies and tells you that its a month to month agreement and the manager can sign which is illegal only a officer of the company can sign a binding aggreement.I offered the VP proof that his sales rep was completely misleading and he disregarded it completely. I have worked with 6 different CRMS in my career and this is by far the worst system and company i have ever dealt with. I have never written a bad review in my life but this company is a joke and the auto industry is small and i will make it known on every site and auto group how promax does business.

Pros: The reports you can run allow you to be very specific.

Cons:

Pros: Great Desking tool combined and very good flexible CRM functions. Everything in one spot makes usage high.

Cons: It bit slow to use to get through all the prompts.

Pros: Flexible and efficient in managing our customers and inventory. Easy for employees to use, keeps us organized and on task.

Cons:

Pros: ProMax has been consistently reliable and great to work with through any slight issues we have had.

Cons:

Pros: It's very user friendly, intuitive and flexible. Back end is easy also.

Cons:

Pros: It integrates very well with our DSM. It does a great job targeting customers in and out of our direct area. Very intuitive.

Cons:

Pros: This is a great product and they are a great support for us.

Cons:

Pros: Very user friendly and I like the way it manages everything. Keeps us all organized..

Cons:

Pros: The CRM is very flexible and of course has changed over the years. I've always had excellent support from them.

Cons: