Dealer Car Search
Consider These Two Scenarios When Buying Cars
Car#1 you bought for $1000 under Black Book Rough with No Paintwork a Clean Car Fax and Low Miles, and it took you 180 days to sell, and when you finally sold it you made $400.
Car#2 you paid exactly Black Book Extra Clean and your friends said you were Crazy for paying that much, but you sold in 15 days for $2500 profit?
Which do you prefer? Is Black Book doing you a service or disservice?
Shouldn’t you take into consideration other data like how much YOU sell them for and how fast YOU sell them?
Dealer Car Search
Take 60 Excellent Photos of Every Vehicle in Inventory
Photos are the biggest lead generator you have at your disposal. The more photos you take, the more leads you will generate, and the more sales you will make. Most Dealers grossly under estimate the power of what several high quality photos of each car will do for their business. Having several great photos of every car on your lot is the cheapest and most effective way to increase your sales. Excellent photos of your cars formatted correctly on a great website provide your visitor with a virtual walk around of the car. This virtual walk around does several things. First, it makes the prospect become intimate with the car and makes them take mental possession of the car before they even test drive it. Secondly, having 24-60 great photos of each car also generates more leads than 1-9 photos and it makes you stand out in the sea of competition. The good news is it does not cost more money to take more photos, but it does generate a return on your investment of time. Thirdly, quality is the key when taking photos. If you are going to take the time to take photos then do it correctly. Do not leave the car in the row. It is imperative that you pull each car out of the row into a specified spot that does not have clutter like traffic, people, cars, trees, dumpsters, junk, etc. You want to create a clean, professional looking spot, maybe it is a park close to the lot, or in front of a nice awning or sign. Better yet, the best place to take your photos is in front of a banner with your website address on it. Here are some Best Practices for Taking Great Photos. First, create a clean and professional specified spot on or around your lot that will be free of clutter and distractions, this will become your photo studio. Some dealers create a studio inside. Personally I think the lighting is better outside but an inside studio will lend to greater consistency and takes elements like weather out of the picture. Next, pull each car out of the row and into your new photo studio. Finally, put a banner with your website address on the wall and place your cars under the banner while taking the photos. Lastly, create a template so you take the photos in a consistent order every time. Do not make the steering wheel the first photo. Remember a picture is worth a thousand words, so take as many as possible. Again, never under estimate the power of photos. Photos are the one thing you can control about your business. For example, you cannot control gas prices, the economy, the auction, or the weather, but you can control how many photos you take and the quality of your photos. So, if it costs the same money to take 1 photo as it does to take 60, why not take 60 photos of every car and make more sales? |
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Dealer Car Search
Increased buying is the first step towards increasing sales
I am so tired of hearing guys complain that business is slow, or my favorite, I can't buy any cars right now. What about this one, I can't buy any cars right now because I am not selling any cars right now.
All of this is hog wash. You must take responsibility for the inventory you bought. No one forced you to raise your hand at the auction. I have never had a Ringman put a gun to my head so I would bid on a car. You thought that you stole the car, but it turns out you didn't. So, now that it is 60 days old reduce the price to $1000 over and blow it out.
If your cars are not selling obviously you are either in the act of doing something wrong or you have already done something wrong. My point is this, if no one is buying the cars in your inventory then one or more of the following things has happened.
You bought the wrongs cars, so start buying cars that sell instead of the cars you like. You are pricing the cars incorrectly, so stop trying to hit a home on every sale and start selling quantity. You are not advertising the cars correctly, so implement an effective Internet Marketing Strategy. Your Sales People can't close sales, so only employ closers, not friends, later the closers can become your friends.
All of these things can be fixed but you have to be willing to take responsibility for what is already done and move forward. First and foremost, if you want to sell 10 cars per week then you must buy 10 cars per week. How do you expect to sell 10 cars a week if you are not first buying 10 cars per week? Sounds pretty simple but a lot of dealers cannot seem to get this through their heads. Talk about putting the cart before the horse.
Bottom line is this, if your lot will hold 100 cars then you need to have 100 cars on your lot. More inventory gives you more opportunities and more chances to reach more customers. Every one of your prospects has different needs, desires, wants and budgets. So, your inventory needs to be as plentiful and diverse as your customer base. Selection needs to become king at your Dealership.
If you do not have the money to buy all of this inventory then check with one or more of the big three floorplan companies. Independent dealers should look to Automotive Finance Corporation (AFC), Dealer Services Corporation (DSC), or Manheim Financial Services (MAFS) when starting out. When I had my dealership I had floorplans with all three companies.
However, some banks are willing to work with dealers if you put your house and pension up as collateral along with a personal guarantee of course. The upside is if you can find a bank to deal with you it will save you thousands of dollars per month in fees and interest. But if you can't get the banks to deal, then the big three floor plan companies are a great alternative. The Franchise dealers already know where to go to get their floorplans.
Nevertheless, the moral to the story is the more cars you buy, the more cars you will sell. Remember you will only sell a percentage of what you carry in inventory, so if you carry 10 units in inventory and you sell 80% per month the most you can sell is 8 units. On the contrary, if you have 100 units in inventory and sell the same 80% of your inventory then you are now selling 80 units per month. Rent did not go up, payroll did not go up, but the number of sales closed and doc fees collected went up.
In conclusion, increased buying is the first step towards increasing sales.
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1 Comment
Bill Simmons
Haley Toyota Certified Sales Center
Car #1 is a high market days supply car that doesn't sell well in your market and even at a $1000 back of rough, you didn't buy it cheap enough. Car #2 is a low market days supply car that flies off of lots as soon as they get there. I say keep buying based on market data decisions and let the friends who think we are crazy keep on guessing. I'm not sure that we can go as far as calling Black Book a disservice, but there is certainly more information available than them to base buying decisions on these days. The friends who who are pulling a book out of their back pockets to appraise a vehicle, are literally pulling figures out of their butts.