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TrueCar

TrueCar

TrueCar Used Car Leads

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About the Product

Since our founding in 2005, TrueCar has been striving to create a better car-buying experience for consumers and Dealers. Thousands of TrueCar Dealers nationwide have sold over 700,000 new and used vehicles to users of TrueCar sites, which includes hundreds of leading brands such as USAA, Consumer Reports, AAA, Farm Bureau, GEICO, American Express, TrueCar.com, U.S. News and Yahoo! Autos. TrueCar Dealers benefit from an immediate and powerful “transfer of trust” as members, customers and employees contact Dealers directly from branded sites. The TrueCar service helps participating Dealers significantly reduce their selling, advertising and inventory expenses. TrueCar does not charge Dealers for leads or clicks, and there are no sign-up, set-up or inventory listing fees. There are no long-term contracts, and Dealers can cancel at any time.

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Product Summary

Star Rating Distribution:
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4
1
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Product!
Reviewed by a BDC Manager 3 days ago
Recommended: YES
✅ Verified Rating

Pros: I like how they are transparent with the customers about pricing, which helps us convert more leads. They also send a good amount of leads for the price.

Cons: None.

Easy to Use
Reviewed by an Internet Salesperson November 11th
Recommended: YES
✅ Verified Rating

Pros: Great service, not a lot of hassle to get leads.

Cons:

Sometimes misses important contact info
Reviewed by Internet Director September 2nd
Recommended: YES
✅ Verified Rating

Pros: I get a lot of leads from Cars.com. Some are missing info and I wish they were checked before coming to me to see it's missing name, number or some other important contact info. The ones with all the info are usually good leads with customers looking at my inventory. They can navigate the Cars.com website easily I think.

Cons: At this time I have no complaints.

Not super crazy for TrueCar
Reviewed by Internet Director September 2nd
Recommended: YES
✅ Verified Rating

Pros: I like that I get a lot of leads but that is about all I can say good about them.

Cons: I'm not super crazy for TrueCar because the people think from the info they get there that there is a wide margin in the price they can pay. I feel that is misleading because the price for cars has such a small profit it's not what TrueCar leads. The leads don't close as well as other sources I think because of this.

Poor quality check for leads
Reviewed by Internet Director August 31st
Recommended: YES
✅ Verified Rating

Pros: I like that the website allows the customer to send the info for the inventory they are interested in like price, color and options.

Cons: I don't like that there are a lot of leads but so many of them are bad with missing info like name, or number. I wish the leads would be checked before sending to me to have to go back for credit for.

Better service on used car leads
Reviewed by Internet Director August 31st
Recommended: YES
✅ Verified Rating

Pros: I get a lot more leads for used cars than new and they are shoppers interested in buying but the new seem to be just lookers. The discount problem isn't on the used cars inventory, only the new. The special deals and discounts are able to be seen by customers.

Cons: I have no complaints about the used car leads.

Dealer Rating
Reviewed by a Dealer Professional Dec 11, 2014
Recommended: NO
✅ Verified Rating

Pros: This company is terrible the people don't even tell us that they have been on true car and then we get a bill for some customer we assumed that was lot or phone up

Cons: I would never have them if it were my decision the true dealer inventory mgt is way too much work for the return we get on it

Dealer Rating
Reviewed by a Dealer Professional Nov 20, 2014
Recommended: YES
✅ Verified Rating

Pros: Providing a quantity of lead. Easy pricing tool

Cons: Leads not filtered, get a lot more quantity over quality

Dealer Rating
Reviewed by a Dealer Professional Nov 20, 2014
Recommended: YES
✅ Verified Rating

Pros: TrueCar leads are good leads. We sell several a month from Truecar and have used them for a couple of years. They advertise pretty heavily so you really need to be there!

Cons: Every once in a while you will get a lead from another source & Truecar and you still have to pay if they purchase from you.

Dealer Rating
Reviewed by an Internet Salesperson Nov 19, 2014
Recommended: NO
✅ Verified Rating

Pros: It drives us traffic.

Cons: The tool customers use makes it confusing about what what is actually available in the area. Customers think we are trying to cheat them.


Contact Info

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