Pros: This tool helps us see why customers fall through the cracks so we can respond in a timely manner. It really does save deals for us!

Cons:

Pros: We can see real-time calls and tracking. The reports tell us where the weak areas are for incoming calls, yes it does save deals!

Cons:

Pros: We are notified if customer calls are not handled properly or dropped through the cracks so we can save the sale. It has worked great for us for a long time.

Cons:

Pros: The prompts and reminders keep everybody on top of things. Customers are helped quickly and efficiently!

Cons:

Pros: It tracks and manages leads very well, reliable and we know where we need to pay more attention from the information.

Cons:

Pros: It manages every incoming call for sales opportunities. And it has been profitable for us. We can respond from any device to give quick service.

Cons:

Pros: Sorts all calls and notifies us within an hour if a call was not answered or contacted so we can follow up. Great software.

Cons:

Pros: This definitely does save customers, notifies us within a short time span that the customer has not been helped so we can get right on it and make sure they are taken care of. The mobil app is great.

Cons:

Pros: Great tracking and very helpful staff!!

Cons: N/A

Pros: saves times with reviewing calls, allows us to save missed opportunities, accuracy level higher than others products used

Cons: wish it was more customizable