Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
CallSource

DealSaver

 Rate Product
Star Rating Distribution:
21
5
1
1
0
Rating by Job Title:

Contact Info

Do you work for CallSource? Claim your company page now!

About the Product

DealSaver® is a call tracking and lead management solution from CallSource that reviews every incoming call for lost sales opportunities. If a call/sale falls through the cracks, you are notified within an hour via email and mobile app alert with the caller’s name, location, telephone number and analyst’s notes. DealSaver is a practical solution that gives you a second chance to convert missed calls into customers, and has generated thousands of dollars for dealers across the nation. The DealSaver mobile app frees you from your desk allowing you to tackle missed leads from anywhere.

expand_more read more expand_more expand_less read less expand_less
Last edited by Josh Phelon on A few seconds ago

Do you work for CallSource? Claim your page now!

Product Summary

Star Rating Distribution:
21
5
1
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great tool that lets you know how your team is handling calls.
Reviewed by a BDC Manager November 17th
Recommended: YES
✅ Verified Rating

Pros: It lets us know when my team members don't handle calls right so we can coach them.

Cons: Sometimes it is complicated getting that info.

Does What It's Supposed To
Reviewed by a Sales Manager March 30th
Recommended: YES
✅ Verified Rating

Pros: It's good to have. It's reviewing the calls so we can look at what did or did not happen.

Cons: No

Usually Does What It's Supposed To
Reviewed by a Sales Manager March 29th
Recommended: YES
✅ Verified Rating

Pros: It gives us a great sense of when assistance is needed on the phone calls. Does what it's supposed to do and gives us an idea of our phone calls

Cons: I wish it was more timely. A lot of times we will get a review and the email comes in several hours later. Really not good for this business. More than a few have come in with inaccurate information as far as no attempt to gain the call. There will be times when the contact information isn't always correct. I don't always know who to send the incorrect information to.

Dealer Rating
Reviewed by a Dealer Professional March 24th
Recommended: YES
✅ Verified Rating

Pros: It alerts you right away when you are not next to your computer, I get an email and I can get to the call and check the voicemail.

Cons: None

Great Notifications!
Reviewed by a Salesperson March 10th
Recommended: YES
✅ Verified Rating

Pros: Notifies you when someone takes a call and an appointment isn't set. It also tells you if a call is disconnected. I like how they send out emails so we can go after it later

Cons: Sometimes it's generic. Sometimes they think it's a deal saver call and it's not. It's not specific. It can't tell if the customer already came in or not.

Dealer Rating
Reviewed by an Owner March 3rd
Recommended: NO
✅ Verified Rating

Pros: It's supposed to give us an opportunity to follow up on phone calls and use it as training. It alerts us when a phone call comes in so we can follow up.

Cons: I answer a lot of phone calls, get info and set appointments. The people at CallSource are not doing their job. They are supposed to listen to phone calls and get information. The execution is poor. The data they report is bad especially when I know about the call and its content. It's inaccurate in its feedback. I would recommend it if it did what it was supposed to do.

Dealer Rating
Reviewed by an Internet Salesperson February 25th
Recommended: YES
✅ Verified Rating

Pros: If the customer calls in and the sales person doesn't get any information, then it alerts the manager, me, so I can go back and listen to the call and call the customer if we need to get the information.

Cons:

Dealer Rating
Reviewed by an Internet Salesperson Dec 28, 2015
Recommended: YES
✅ Verified Rating

Pros: Great product and well worth the money!

Cons:

Dealer Rating
Reviewed by a Dealer Professional Dec 22, 2015
Recommended: YES
✅ Verified Rating

Pros: I think that dealsaver helps me sale more cars and is 100% needed for any dealership wanting to take their business to the next level!

Cons: none

Dealer Rating
Reviewed by a General Manager Dec 19, 2015
Recommended: YES
✅ Verified Rating

Pros: The product has been a great help for improving sales; but, the BEST part of the product has been the help and support from the rep., Kelley.

Cons: Something that could be improved is...


Contact Info

Do you work for CallSource? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

CallSource Products

CallTrack
100% Recommended    Recom'd 31 Ratings
Category: Call Management
DealSaver
96% Recommended    Recom'd 28 Ratings
Category: Lead Management

Lead Management Products

100%  Recommended Recom'd 1062 Ratings
Company: ELEAD1ONE
100%  Recommended Recom'd 16 Ratings
Company: DealerSocket
100%  Recommended Recom'd 3 Ratings
Company: VinSolutions
0%  Recommended Recom'd 0 Ratings

 Unlock all of the community & features  Join Now