Pros: We love the custom email blasts that can be sent out. The entire staff is wonderful to work with and incredibly professional. Our account rep, JR, is top notch. Additionally the templates to choose from are very professional looking. CIMA has helped us retain our customers, and we would recommend them to anyone looking to enhance their marketing to increase customer retention.

Cons: n/a

Pros: The monthly campaigns keep us in touch with our customers. Carla makes sure that we have a campaign for the service department every month.

Cons: none

Pros: Discount coupons go out every month. Customers love the Birthday emails it makes them feel special. Customer love it and we are kept busy. emails and mobile messages.

Cons: none at this time. have nothing to complain about this product

Pros: Brings in business,keeps us busy and very customer friendly. Had it at the last dealership I worked for and it works great.

Cons: none

Pros: CIMA generates traffic in the drive,runs in the back ground and we can tweak it anytime we need to update information. Easy and Profitable. Carla our rep makes sure we have monthly campaigns and information on promotions out when ever we need them.

Cons: none

Pros: Great system to drive traffic into service and keep customers informed about their maintenance schedules. Carla makes sure we get a campaign out every month.

Cons: none so far

Pros: I was so impressed with the CIMA system that when I moved to this dealership it was one of the first programs we got. Communication is excellent and our Rep Carla keeps on top of our campaigns that they get out at least once a month if not more. Works Great.

Cons: none

Pros: Works great. The service specials go out every month, it drive traffic into the drive and we are very busy. Carla our rep stays on top of this and we get this out every month sometime two. Highly recommend.

Cons: noe

Pros: The monthly email templates and the reminders work great to drive additional business. JR contacts us regularly to go over everything and makes great recommendations.

Cons: none

Pros: Great System! Keeps us busy and love the appointment reminder as it has brought our "no shows" down to virtually none. Recall notices are great also! Our rep JR is great to work with and always makes sure we get the most out of our cima system.

Cons: None so far