Designed to transition the customer from sales to service, reinforce the purchase decision and set maintenance expectations, the Personalized Service Welcome gives your dealership the ability to: - Schedule the first service appointment - Educate customers about the amenities/ competitive advantages offered by your service department - Set future maintenance expectations specific to the customer VIN/vehicle - Drive sales referrals - Install a safety net with built-in reporting/ accountability, so that every customer returns for the critical first service visit