DrivingSales
Krex’s Drive-Sure Program Joins DealerVault’s Premier Network to Provide Dealers with an Integrated Solution
LA CROSSE, WI – DealerVault is proud to announce the newest member of its Premier Network – Krex, Inc. Krex now offers their Drive-Sure® program through DealerVault. Integrating the Drive-Sure program with DealerVault will enhance the total value that consumers receive at new car dealers by promoting stronger customer retention and preventing customer defection to aftermarket service facilities, all while granting Krex the ability to advocate for transparency and full dealer control in data movement.
DealerVault’s Premier Network allows third-party solution providers, such as Krex, to actively support dealerships’ desire to take back control of their data. This platform creates a win-win for vendors and dealerships alike. Dealerships are empowered with control over their data and Premier Vendors are able to actively support this desired effort.
“It is my pleasure to announce that Krex has chosen to embrace transparency and dealer control in data movement by joining their Drive-Sure program with the DealerVault Premier Network. Krex’s leadership in the customer retention solutions industry will provide optimal support for the automotive industry as a whole. Welcome to the DealerVault Premier Network!” commented Stephen Cottrell, President and CEO of DealerVault.
“We are thrilled to join the DealerVault Premier Network. This best-in-class tool provides dealerships utilizing our Drive-Sure customer engagement and retention solutions with a secure and easy way to control the sharing of data with us and their other vendors. DealerVault meets our strict standards for security, timeliness and accuracy of the dealership data entrusted with us,” stated Bill Springer, President of Krex, Inc.
DealerVault is excited to have Krex, Inc.’s Drive-Sure program join them in their endeavor to revolutionize the automotive industry by putting dealerships back in control of their data. For more information, visit www.dealervault.com or call 877-834-2451.
About Drive-Sure:
Drive-Sure® (http://www.drivesure.com/dealership/) is a brand of Krex, Inc. that provides new car dealerships with industry leading solutions to differentiate their businesses from aftermarket competitors. Drive-Sure engages customers to think of their new car dealership first for routine maintenance and hand delivers customers back for unplanned repairs like tires, brakes, batteries and check engine lights. Dealerships using Drive-Sure increase first service visit retention, boost routine maintenance visits, recapture unplanned repair revenue and enhance customer satisfaction.
About DealerVault:
DealerVault is the first cloud-based system designed to empower dealerships with control over the syndication and distribution of their DMS data. Its’ easy to use, web-based platform allows dealerships to quickly setup, view, and modify DMS data feeds. DealerVault provides dealerships with a solution to all pressing issues including security, compliance, and the indemnification of a $20 million cyber liability policy.
####
Media Contact
Kelly Flint, Marketing Manager
608.793.1282
marketing@authenticom.com
DrivingSales
More Than 100 Dealer Managers and Executives Attend Auto/Mate's Annual User Summit, Exceeding Expectations
Albany, N.Y. – October 19th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that more than 100 of its customers, including dealership executives and managers, attended its annual User Summit. Ten industry vendors also exhibited at the event that was held in Oak Brook, IL near Chicago on October 12th and 13th, 2015. Auto/Mate's User Summit is designed to share the latest features and give in-depth training on Auto/Mate's dealership management system (DMS).
"Attendance exceeded our expectations, indicating that our customers have a real desire to stay up-to-date on their DMS software and learn new ways to increase efficiencies," said Mike Esposito, President and CEO of Auto/Mate. "The attendees also have an open forum to ask questions and give their opinions and ideas. The two-way communication improves the experience for them and for our company, because we can learn first-hand what our customers really want."
Auto/Mate team members organized the two-day event that included a hosted Monday-night cocktail reception, and breakfast and lunch on Tuesday. The User Summit included presentations on new DMS features, break out sessions with Auto/Mate's advanced tech support "Go Team," and a "Town Hall" session with Mike Esposito.
Levi Ketchum, a service advisor with Neuville Chrysler Dodge Jeep in Waupaca, WI appreciated the hard work that went into organizing the event. “All of Auto/Mate's employees were extremely attentive and involved. The dealer to dealer networking was amazing. I liked seeing the future plans and how Auto/Mate works together with their customers to create a community of positive changes."
"I loved having the chance to chat with the developers in the hallway and ask them questions that popped into my head WAY after I walked out of the classroom," said Andrea Lombardo, Office Clerk for Gregory Hyundai in Highland Park, IL. "I'm excited to see all the changes that are coming out, and I love how Auto/Mate really listens to what the dealer wants."
Seventeen companies sponsored the event, many of them Open/Mate integration partners: DealerSocket, myCARFAX, etfile, Helion Automotive Technologies, 700 Credit, Auto Alert, Great American Financial Services, Halo Branded Solutions, Inland Associates, OptionSoft, Miller Printing, One View, RouteOne, Scan123, ScanIt Parts, StoneEagle and VinSolutions.
Jon Lincoln, VP of Business Development at etfile, said “Auto/Mate’s User Summit was a great and productive event for attendees and vendors alike. The vendor area was full of attendees that were engaged and asking many questions. This was the second Auto/Mate User Summit that we have attended and they just keep getting better.”
All of Auto/Mate's dealership customers are invited to attend the User Summit at no cost (other than travel expenses). The next Auto/Mate User Summit is tentatively planned for the fall of 2016. More details will be announced as they are finalized. For information on attending or sponsoring, contact Jessica Joralemon, Manager of Events & Marketing Communications, at 518-371–4331 or usersummit@automate.com
About Auto/Mate
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.
Auto/Mate’s employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS
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Dealer Engage has joined the DealerVault Premier Network to offer dealers an integrated solution
La Crosse, WI, October 12, 2015 – DealerVault is pleased to announce that Dealer Engage has joined DealerVault’s Premier Network. This partnership will help provide and store automotive data for Dealer Engage’s automotive industry clients.
DealerVault’s Premier Network allows third-party solution providers, such as Dealer Engage, the ability to actively support dealerships’ desire to take back control of their data. This platform creates a win-win for vendors and dealerships alike. Dealerships are empowered with control over their data and Premier Vendors are able to actively support this desired effort. Now, Dealer Engage will be able to help dealerships control their data and credit dealerships that provide information.
“Partnering with DealerVault will really help us better serve our clients,” stated Shawn Ryder, President of Dealer Engage. “We want all of our clients to have peace of mind when it comes to the safety of their valuable customer information.”
“It is my pleasure to announce that Dealer Engage has chosen to embrace transparency and dealer control in data movement by joining the DealerVault Premier Network. Dealer Engage is known for their strengths in the automotive marketing industry, and we anxiously anticipate the support this optimal partnership will provide for the automotive industry as a whole. I applaud the courage in Dealer Engage’s choice to embrace transparency and true dealer control in data movement!” commented Stephen Cottrell, President and CEO of DealerVault.
DealerVault is excited to have Dealer Engage join them in their endeavor to revolutionize the automotive industry by putting dealerships back in control of their data. For more information, visit www.dealervault.com or call 877-834-2451.
About Dealer Engage
Dealer Engage is an all-encompassing automation solution for the automotive industry. With Dealer Engage, automotive dealerships can deliver personalized and targeted messages to clients through several channels of communication. For more information, please visit the Dealer Engage website www.dealerengage.com, or email shawn@shawnryder.com.
About DealerVault:
DealerVault is the first cloud-based system designed to empower dealerships with control over the syndication and distribution of their DMS data. Its’ easy to use, web-based platform allows dealerships to quickly setup, view, and modify DMS data feeds. DealerVault provides dealerships with a solution to all pressing issues including security, compliance, and indemnification.
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David Metter, President of AutoHook, Heads DSES Panel of Auto Industry Experts Discussing Latest Trends in Mobile Marketing
Metter will trade advice with Erik Lukas of Subaru of America, Alan Krutsch of Apple Autos, Benjamin Blanco of Andy Mohr Automotive Group and Ray Green of Verve Mobile concerning “The Evolution of Mobile Marketing in the Automotive Industry”
Detroit, MI — October 13, 2015 – David Metter, President of AutoHook powered by Urban Science, will head a panel of leading automotive industry digital marketing experts at the seventh annual DrivingSales Executive Summit (DSES), Monday, October 19, at 9:30 am. Joining Metter on the panel, “The Evolution of Mobile Marketing in the Automotive Industry,” will be Erik Lukas, Retail Digital Operations Manager at Subaru of America, Alan Krutsch, Director of Marketing and E-Commerce at Apple Autos, Benjamin Blanco, Webmaster at the Andy Mohr Automotive Group and Ray Green, VP Enterprise Solutions at Verve Mobile.
The panel will focus on mobile marketing, data, and trends. Panelist will contribute unique insights into how their field can best enable the marketing process to be successful for both dealerships and consumers. Attendees will learn how mobile trends affect marketing strategies and gain mobile insights from key experts across multiple tiers.
“With this ever increasing trend in the use of mobile, I would advise dealers to investigate successful methods to capture the attention of these mobile shoppers. I’m very excited to head a panel of such well-informed experts with a wide knowledgebase about digital and mobile marketing in our industry today, from the OEM, dealer and vendor perspective. The mobile marketing world is still new to many dealers and we’re experiencing a learning curve about how to market, manage, and leverage this new landscape. Our panel promises to be a lively thought-provoking and highly educational discussion on the topic,” said David Metter, President of AutoHook powered by Urban Science.
Metter’s panel was chosen from a competitive group of applicants comprising some of the industry’s most innovative dealer executives and thought leaders. “Clearly The Evolution of Mobile Marketing in the Automotive Industry resonated with our dealer panel because it offers the kind of ahead-of-the-curve insights, actionable information, and profit-building practices that our attendees can take home and immediately implement in their dealerships,” said DrivingSales CEO and Founder, Jared Hamilton.
About AutoHook
AutoHook powered by Urban Science provides the ultimate attribution model for auto dealers. The suite of solutions drives more in-market shoppers to auto dealerships by offering time-sensitive, high-value “hooks” to selected prospects that can only be redeemed in-store. AutoHook’s award-winning attribution engine can directly attribute sales for either the dealership or the manufacturer, and in most states, from other dealerships as well.
AutoHook can be offered via the dealer’s website, email, mobile, direct mail, third-party leads, and print advertising. General Motors, Kia Motors and Chrysler, as well as other OEMS, use AutoHook to increase sales and monetize site traffic.
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Erik Nachbahr to Present "Invest Now, Save Later: Your I.T. Game Plan" at AICPA National Auto Dealership Conference
Timonium, MD -- October 12th, 2015-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, announced today that its president and CEO, Erik Nachbahr, will be presenting at the AICPA National Auto Dealership Conference. In his session, "Invest Now, Save Later: Your I.T. Game Plan" Nachbahr will share the latest technologies that auto dealers should be prioritizing to ensure their IT networks are efficient and secure. The session is scheduled for Sunday, October 18th from 5:00 p.m. to 5:30 p.m.
"Many dealers are overspending in certain areas, such as voice and data, while not spending enough in other areas like security and Internet bandwidth," said Nachbahr. "In my presentation I'll teach them how to assess their needs and how to invest their IT spend for maximum return on investment (ROI)."
Session attendees will take away the following:
- How to assess your current IT infrastructure; learn whether your corporate platform, wireless and security networks are adequate for your needs
- How to identify if you are overspending; learn how to analyze your carrier bills and learn the latest recommendations for continuous up-time
- How to assess whether your current IT network is secure against the growing threat of cyber-attacks
The AICPA National Auto Dealership Conference is the only conference that’s geared toward CPAs and financial professionals in the auto industry. Nachbahr's presentation is ideal for CPAs with auto dealer clients and for dealership professionals including owners, general managers, CFOs, CEOs, controllers and auto manufacturer representatives.
The AICPA Auto Conference is being held October 18th through 20th in Orlando, Florida. For more information, contact Helion Technologies at 443.541.1500 or https://www.heliontechnologies.com/contact/
About Helion Automotive Technologies
Helion...Putting Your Dealership in the FAST LANE! Helion Automotive Technologies is a leading IT solutions provider, providing auto dealers with faster, more efficient networks and secure data protection. From managed services to IT assistance and service desk help, Helion offers both short-term IT fixes and long-term planning so dealers can focus on what matters most: selling more cars. Helion has specialized in IT for more than ten years and works with 650+ auto dealers nationwide. Dealers can request a free assessment of their IT needs at www.heliontechnologies.com.
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Auto/Mate Announces Open/Mate Integration with StoneEagle F&I and Service Applications
Albany, N.Y. – October 12th, 2015 – Auto/Mate Dealership Systems announced today that StoneEagle has completed integration with Auto/Mate's Dealership Management System (DMS). Auto dealership groups using Auto/Mate's DMS and StoneEagle's web-based applications will benefit from seamless and real-time data updates in both systems.
"Auto/Mate believes that the more technology vendors we integrate with, the more choices our dealers have, allowing them to lower costs and increase efficiencies," said Mike Esposito, President and CEO of Auto/Mate. "Our Open/Mate program offers vendors an affordable and easy way to integrate their applications with Auto/Mate's Automotive Management Productivity Suite (AMPS)."
StoneEagle offers a range of web-based applications to help dealers manage performance, accountability and production across their F&I and service departments. StoneEagle solutions are designed to automate manual tasks, deliver accurate information, increase profitability, and maximize customer satisfaction. Product lines include:
• SEcureMetrics F&I: Tracks F&I, sales and service profitability by individual dealer, dealer group and dealer personnel.
• SEcureMenu: Enables F&I managers to deliver a simplified, consistent and compliant F&I product presentation to every customer on any type of PC or mobile device.
• SEcureMetrics Service: Provides analysis reporting for fixed operations that can be grouped or viewed by service advisor, service technician, or total service department by pay or labor type.
"Integrating with Auto/Mate greatly increases efficiencies for our dealers using the AMPS DMS," said Jason Gillette, Vice President of Sales and Marketing for StoneEagle. "Seamless integration keeps all data in both systems up to date and accurate, eliminating double entry and manually generating reports from different DMS systems."
Auto/Mate is the number one DMS in customer satisfaction and offers robust, user-friendly software solutions for single franchises and large dealership groups. AMPS is proven to increase efficiencies and boost dealer profits. For more information call Auto/Mate at 877-340-2677.
About StoneEagle
StoneEagle was established over 25 years ago and is a leading provider of advanced technology solutions to the retail automotive industry. StoneEagle delivers flexible web-based applications and unparalleled customer support to Dealers, General Agencies, Administrators, and OEM’s. Our secure, reliable and scalable solutions boost efficiency and profitability for our growing network of customers and partners. For more information visit http://www.stoneagle.com
About Auto/Mate
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received DrivingSales Dealer Satisfaction Awards in 2012, 2013, and 2014.
Auto/Mate’s employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS and subscribe to our blog at www.automate.com/blog.
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DrivingSales
Next Generation Vboost Helps Auto Dealers Win Online Marketing Battle with Unprecedented Social Media Interactions, Views and Customer Share Rates
All New Vboost Increases Auto Dealer Referral Business, Converts More Leads,
Boosts SEO and Gets Customers to Promote Dealership with Minimal Effort
Huntington Beach, CA – October 2, 2015 -- Vboost Inc., (www.vboost.com), a viral marketing company focused on the auto industry, today announced the launch of the next generation of its highly successful marketing program that auto dealers use to produce share rates from 60 percent to as high as 130 percent for their innovative “customercials.”
The entirely new Vboost includes a new app for IOS, followed by the first release of the Vboost app for Android. It also includes new methods of message delivery so customers can now receive their photo packages via text as well as email. Speed of delivery has also been improved - customers receive their “customercials” within a few minutes of vehicle delivery. Instant share capabilities have been added for auto dealer social sites and a strong new SEO component is coming soon to all delivered videos to help push competitors to page 2 and 3 in any search results.
In addition, the new release offers a quicker process for the sales team with fewer clicks from start to finish. Users can now pull pictures from their photo library into the app allowing them to take photos before or after vehicle delivery. And, for ease of posting, the customer’s consent signature can now be retrieved through the app, so photos/videos can be posted publicly in real time.
Vboost’s core product is a quick and easy process to capture photos at the time of vehicle delivery and immediately send these “branded” photos onto customers to share with family and friends. The captured photos are stitched into a slideshow set to music. Now the customer becomes the dealer advocate by posting and sharing the video/photo packages via Twitter, Facebook, Instagram, YouTube and other social platforms, as well as emailing and texting them to their friends and family.
Vboost then monitors and quantifies results from each viral marketing campaign and reports back to their dealers. The Vboost Viral Marketing Platform delivers and tracks thousands of viral messages monthly – all designed to create referral business for its dealers. Vboost dealers enjoy high share rates because the content is unique and relevant to their customers. These results go beyond simple page views -- they reflect customers that are actually clicking and watching the dealership “customercials.”
The Vboost “customercials” can be sent to the customer with an enticing message, such as a first service offer, to encourage the customer to connect with the service department and schedule their first vehicle service. Once the videos and photos are shared, the offer then changes to a sales offer for friends and family. Up to 25 percent of photo packages convert into online traffic for the dealership and enhanced reporting features enable dealers to better track all these interactions.
Vboost has been successfully helping auto dealers connect with customers and win the online marketing game for over 3 years, constantly upgrading the platform based on results and feedback from users. The next generation of the platform brings Vboost to a new level.
“The influence of social media on the car buying process is exploding, which is why I am so excited to launch the next generation of Vboost,” said Paul Moran, Vboost CEO. “Vboost dealers enjoy outstanding share rates and video views through our proactive process. We bring them more referral business by creating positive viral marketing from customer photos and videos at the time of vehicle delivery. These then get shared by the customer on social media. As our dealers see the huge value of video, they have been asking for more features and options. I think our dealers will be very happy with all the all new Vboost.”
See the next generation of Vboost at the upcoming Digital Dealer 19 Conference and Exhibition, at booth #238, October 5-7 2015, in Las Vegas Nevada. Stop by the booth to find out more.
For more information, or to schedule a demo, call 800-799-3130 or visit www.vboost.com
About Vboost:
Based in Huntington Beach, CA, Vboost, Inc., is the first process to bring more referral business to dealers by creating positive viral marketing that is delivered quickly and gets shared. It involves a streamlined process, via a mobile application and three unique technologies, which collect customer photos at the time of vehicle delivery, convert them to custom music videos and send directly to the customer. By sending these branded messages to customers during the emotional highpoint of the buying process, it has been found that most buyers are compelled to upload and share these videos with family and friends via Facebook, YouTube, Twitter, email and other social media platforms. Best of all, results from each viral marketing campaign are monitored, quantified and reported back to the dealers. For more information or a demonstration call 800.799.3130 or visit www.vboost.com.
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DrivingSales
CreditMiner Launches VISOIQ™ Enabling Auto Dealers & OEMs to Make Data Driven Decisions, With or Without Credit Pre-Approval
Downers Grove, IL, October 1, 2015 -- CreditMiner™, the automotive industry’s only Real-Time Pre-Screen and Pre-Qualification solution for automotive dealers, today announced the addition of VISOIQ™ to its full suite of data offerings. This proprietary database of over 200 million consumers allows auto dealers to obtain critical financial and behavioral data, whether the consumer has applied for credit, or if a pre-screen or pre-qualification has occurred.
This non FCRA data gives OEMs and dealers unique consumer insight which can be used to greatly improve engagement. VISOIQ relies on CreditMiner’s proprietary algorithms to create consumer mosaics from data such as home ownership; income; length of time on job; occupation; education level; primary household language; previously bought new or bought used; wealth score and asset scoring. Triggers such as newly married/divorced/widowed/retired; current vehicle owned; as well as in market purchase triggers allow dealership staff to know not only who they are talking to, but how to engage them in the buying cycle. This data set is unparalleled in the industry.
“Heading into the Digital Dealer conference, I couldn’t think of a better time to introduce VISOIQ to the automotive world. This data truly changes the consumer experience. We allow the dealer to append this data to any data under their rooftop. This means that now the dealer doesn’t just see Bob Smith, he sees Dr. Robert Smith, pediatrician for over 20 years, making over $300,000 per year with all 4 children out of the house, which he owns outright,” said Don O’Neill, General Manager of CreditMiner. “Imagine knowing if your consumer is social media active, if he or she is a baby boomer or a Gen Y. How we engage the consumer, contacting them within their comfort zone of a transaction, that equals true engagement,” O’Neill added.
With the addition of VISOIQ, CreditMiner clients will soon see these data sets within the CreditMiner return. Regardless of if the consumer passes a pre-qualification or pre-screen, CreditMiner can still deliver this Non-FCRA data to assist the dealer in the engagement process.
“We are a data company. Whether it is software that allows dealers to utilize credit-based data, or products like VISOIQ, we are data-centric,” O’Neill stated. “The goal is, and always will be, to deliver data and provide offerings that convert to Unit Sales. Anything else is just pixie dust. The bell doesn’t ring unless the car gets sold, and we believe this product will be ringing a lot of bells.”
CreditMiner will be demonstrating its full suite of products and services at the upcoming Digital Dealer 19 Conference and Exposition, October 5-7, 2015, in Las Vegas, NV.
For more information visit booth #523 at Digital Dealer 19, call: 817-213-7042, or visit www.ecreditminer.com
# # # # #
About CreditMiner:
CreditMiner is a data centric SaaS provider and credit re-seller in the automotive retail sector. It brings Credit, Compliance and non FCRA data into the hands of OEMs, lenders, and dealers. With its patent pending and proprietary technologies, CreditMiner allows dealers to make data-based decisions, while providing an entirely new road map for consumer engagement. As the only credit reseller holding relationships with all 3 bureaus for Pre-Screen and Pre-Qualification, CreditMiner continues to provide un-paralleled real-time solutions to the automotive retail sector.
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DrivingSales
Ken Garff Auto Group Adds CarStory® Market Reports to its Dealer Websites; Giving In-Market Used Car Shoppers Direct Access to Detailed Used Car Data
Auto group integrates Inline CarStory Market Reports into its nearly 50 dealership websites; information-rich reports increase consumer engagement and trust
CarStory, the industry’s largest provider of search and inventory data and analytics on used vehicles, today announced that the Ken Garff Auto Group has incorporated CarStory Market Reports available into its nearly 50 dealership websites.
The CarStory Market Reports embed important vehicle research directly in the dealership Vehicle Detail Page (VDP), keeping consumers engaged and informed, and eliminating any need to click away to third-party research sites for more information. The comprehensive information that CarStory Market Reports offer consumers is unique in the industry, including real-time pricing and conditioning analysis, and facilitates a more transparent shopping experience. The reports are based on insights generated from a combination of real-time used vehicle listings and data from over eight million used car searches each week.
“One of Ken Garff Auto Group’s key differentiators is the level of transparency and trust we give to our customers,” said Jack Furbush, Digital Marketing Manager, Ken Garff Automotive. “We want consumers to expect a very different car-buying experience when visiting one of our dealerships and CarStory Market Reports are a great tool to help us achieve this goal.”
“CarStory Market Reports give used car shoppers a better understanding of the value of the vehicle they are considering and how its pricing compares to others in the local area,” said Chad Bockius, CMO of CarStory. “By giving consumers real-time insights on used vehicles, Ken Garff Auto Group is delivering on their promise of complete transparency. Additionally, telling the vehicle's whole story right on the VDP, will improve customer engagement– turning online browsers into in-store buyers.”
In addition to local, real-time insights on every vehicle, like detailed pricing and conditioning analysis, CarStory Market Reports also tell shoppers about the vehicle features valued most by other consumers and give access to U.S. Government crash test ratings.
About CarStory
CarStory is the industry’s largest provider of search and inventory data and analytics on used vehicle pricing and preferences. CarStory Market Reports are powered by Vast and synthesize over four million real-time used vehicle listings with data from over eight million searches a week to produce unique insights that help move consumers from online shoppers to on-the-lot buyers. By uncovering facts, features and competitive differentiators that make each vehicle unique in any given market, CarStory offers dealers and consumers the confidence they need to condense the sales process and walk away happy. A merchandising tool and lead source for websites, CarStory Market Reports are free to auto dealers. Learn more at http://www.carstory.com.
About Vast
Vast is the premier provider of big data solutions for life’s biggest purchases. Vast’s industry-leading big data platform and applications are currently in use at many of the largest automotive, real estate and travel businesses in the world. Vast serves Global 1,000 companies, including AOL and Southwest Airlines. Learn more at Vast.com.
About Ken Garff Automotive Group
The Ken Garff Automotive Group is a leading new and used automotive dealership in the Intermountain West, with nearly 50 locations. Ken Garff founded the automotive group in 1932 upon the principles of honesty, integrity, personalized customer service and being a good corporate citizen. For more information, call 801-257-3400 or visit http://www.kengarff.com.
CarStory Contact:
Cassandra Cavanah
Cassandra(at)mwebbcom(dot)com
mWEBB Communications
818.397.4630
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DrivingSales
Helion Automotive Technologies Saves Mossy Auto Group Over $400K by Upgrading IT Infrastructure to 21st Century Specifications
Timonium, MD -- September 28th, 2015-- Helion Automotive Technologies, a leading provider of IT solutions for auto dealers, today announced that Mossy Automotive Group has saved over $400,000 since implementing the Managed Service Provider's (MSP) data and network recommendations. The San Diego based 14-store automotive group attributes the majority of its savings to switching data and phone carriers, and upgrading its entire information technology (IT) infrastructure.
Like many auto groups that have grown gradually over the years, Mossy Automotive Group's IT infrastructure was not always a high priority. “We have 1,200 employees using over a thousand PCs,” said John Epps, Chief Financial Officer (CFO) of Mossy Automotive. "For years we added equipment on an as-needed basis, so our network was a literal hodge-podge of PCs, operating systems, network connections and off-the-shelf software."
In 2013, the auto group was expanding at such a pace that the internal IT staff had problems keeping up with the growing demands. Server crashes, network glitches and carrier issues were contributing to increased system downtime, which started to affect productivity.
"We had too many instances where our network was down for more than a day, which has a huge negative impact on our daily gross," said Epps. "We decided we had to do something."
Mossy Automotive Group's CPA firm referred Epps to Helion Automotive Technologies, a Managed Services Provider (MSP) specializing exclusively in IT for auto dealerships. The first step to upgrading Mossy's IT network was an evaluation of the current infrastructure by Helion's IT consultants. After the assessment, Helion made the following recommendations:
Switch to a New Data Network Provider. Helion switched Mossy Automotive to a new data network carrier that provided 1,000 percent more Internet bandwidth to the dealer group over its fiber optic network, at half the cost of their previous data provider. Additionally, Helion installed separate wireless networks for employees and customers. “Most of our locations had single Internet connections for data, so Helion made sure the new network had built-in redundancies. This means that if one connection at one location fails, another connection will instantly pick up the slack, so there is zero downtime," said Epps.
Helion also identified a risk to Mossy's wireless networks that had gone unnoticed. “They reconfigured our various wireless network access points to establish a barrier between the wireless network we used internally, and the public wi-fi we offer customers," said Epps. "Had we not done that, a hacker could easily have used our public wi-fi to gain access to our private network data."
Switching to a new data carrier while increasing resiliency significantly reduced costs for the Mossy Automotive Group. "Before Helion we were having multiple email server failures that would shut us down for a day or so. There's a definite return by not having those down days," said Epps. "Switching data carriers and consolidating equipment has easily saved us more than $300,000."
Eliminate Unnecessary Equipment. Helion's evaluation identified equipment redundancies that were adding unnecessary cost, such as the group's use of servers. Mossy Automotive had 36 servers, including exchange servers for moving data from store to store and from dealer management systems to OEMs. Helion reduced the server count from 36 to 12, maintaining functionality while eliminating waste.
Additionally, Helion replaced hundreds of outdated PCs with new, faster computers. This has increased employee productivity and contributes to a more secure network, as many employees were still using the Windows XP operating system. Microsoft phased out XP OS in April 2014, so there are no longer security patches or updates available. Using computers with the XP OS greatly increases vulnerability to a cyber attack.
Switch to an IP Phone System. IP-PBX systems are less costly, easier to manage, provide integrated and unified messaging across multiple locations, and are more reliable than traditional PBX systems. Switching carriers has saved Mossy Automotive Group "in the multiple thousands of dollars" according to Epps.
Eliminate Redundant Software Licenses. Helion identified hundreds of redundant equipment licenses, which it renegotiated with Microsoft. "This alone saved us $100,000," said Epps.
Since partnering with Helion, Mossy Automotive Group hasn't looked back. The maintenance of its IT network has become a top priority, but fortunately one they no longer have to worry about.
“Helion's round-the-clock monitoring allows us to maintain our business uptime, which is absolutely essential for any dealership. If systems go down our dealers can’t write repair orders or sell vehicles," said Epps. "Partnering with a MSP has saved us hundreds of thousands of dollars and many headaches, while allowing us to focus on doing what we do best: selling cars."
About Helion Automotive Technologies
Helion...Putting Your Dealership in the FAST LANE! Helion Automotive Technologies is a leading IT solutions provider, providing auto dealers with faster, more efficient networks and secure data protection. From managed services to IT assistance and service desk help, Helion offers both short-term IT fixes and long-term planning so dealers can focus on what matters most: selling more cars. Helion has specialized in IT for more than ten years and works with 650+ auto dealers nationwide. Dealers can request a free assessment of their IT needs at www.heliontechnologies.com.
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