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DrivingSales

Aug 8, 2013

CarWoo! VP, Dealer Relations Explains How Automotive E-Commerce Connects Auto Dealers with Today’s Buyers at Internet Battle Plan XIV

BURLINGAME, Calif., August 7, 2013 – CarWoo!, the leading online marketplace for automotive buyers and dealers, today announced that Myril Shaw, Vice President, Dealer Relations, will share his expertise with auto dealers about “How to Turn Your Internet Department Into An E-Commerce Machine,” at Internet Battle Plan XIV, August 13-14, in Las Vegas, NV. CarWoo! is also a sponsor of the two day seminar series.

“The majority of today’s car buyers never fill out a lead form -- but they did all of their shopping and research online.  They arrive at your store fully armed and ready to do battle.  Unfortunately, you never had the opportunity to engage with them during their research phase. What happened?” asks Shaw.  “E-commerce happened.  Gen Y happened.  Consumers’ expectations have changed.  Today it is no longer necessary for online shoppers to pay for product information with their name, email and phone number.  The e-commerce mentality is now deeply engrained among consumers and practiced across all retail lines – except automotive,” Shaw added.

Shaw’s presentation at Internet Battle Plan XIV will explore how, by shifting the focus of the BDC and the Internet Department to an e-commerce mentality, dealers can begin to recapture direct and personal engagement with today’s seemingly stealth shoppers. 

“Creating a buying experience that engages the stealth shopper will also impact your ability to better satisfy your traditional shoppers. Developing an e-commerce machine in your store requires changes in three core areas: people, process and practice,” Shaw stated.

Shaw’s presentation addresses the mindset of today’s buyers and how it came to be. It then moves into specific, actionable information about how to transition from internet to e-commerce. 

The objective of Shaw’s presentation is to provoke a different thought process about internet sales, provide guidance on e-commerce expectations and deliver specific actions dealers can implement starting the very next day.

Having been with CarWoo! since its inception in late 2008, Shaw currently heads dealer relations and operations, and is a frequent speaker at automotive industry and dealer events. He has an extensive background in sales, marketing, social media, business development and management. Shaw has also published several books and articles. He is passionate about helping auto dealers maximize their online and internet success; especially in the face of an emerging and demanding new generation of consumers who have strong expectations about e-commerce and their online experience.

 

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ABOUT CARWOO!

CarWoo! is dedicated to providing the best online marketplace for automotive buyers and sellers. In the CarWoo! MarketPlace consumers can select the type of car they are interested in, find and communicate privately with local dealers from CarWoo!’s more than 10,000 dealers, receive upfront prices, compare offers and ultimately make a confident, hassle-free purchase decision. Dealers have the opportunity to receive never before available competitive intelligence and insight into the behavior of the online buyer. CarWoo! is the official “Best Deal” partner with AOL Autos and has active relationships with a variety of online sites.  More than 13,000 car dealers and hundreds of thousands of consumers have engaged with each other in the CarWoo! MarketPlace.

 

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Aug 8, 2013

CAR-Research XRM’s Keith Shetterly Presents “Selling the Invisible Customer" at Internet Battle Plan XIV

Houston, Texas, August 7, 2013CAR-Research XRM, the most complete, seamlessly integrated full Service and Sales CRM and Marketing Solution for auto dealers, today announced that Keith Shetterly, Vice President of Research with CAR-Research XRM, will present a workshop titled, “Selling the Invisible Customer," at Internet Battle plan XIV, August 13-14, in Las Vegas, NV. CAR-Research XRM is also a sponsor of the two day seminar series.

Shetterly is currently Vice President of Research at CAR-Research and was previously a very successful and prominent BDC/Internet/Processes/Advertising consultant for dealerships; the eCommerce Director and Processes Trainer for a three-location, 16 franchise dealer group in Houston, Texas; and the BDC Sales and Processes Director and #1 salesperson for another Houston-based dealership. In his presentation, he will address a recent CAR-Research study of four years of call center data across nearly a thousand dealers. The study reveals shocking truths about the logging of customers and what the unsold customer really tells us.

J.D. Power states that customers are now visiting an average of no more than 1.4 dealerships before purchasing; down from 4.5 in 2005.  Shetterly’s presentation will cover how dealerships today are more likely than ever before to sell a car to the fresh up. But they must be the “1” in the “1.4” and not the “0.4.”

 

Shetterly states: “Even if you have to follow up with a customer and get them back tomorrow or next week, you MUST be not just the FIRST dealership a customer visits…but the FIRST dealership that gives a great experience and actually LOGS them! And a logged up means nothing if there is no follow-up by the dealership.  Statistics have long shown that two thirds of the people able to buy a car, but that left, WILL return to the dealership if followed up with properly.  What is proper follow-up to sell these Invisible Customers?  Join my presentation and find out more. I look forward to seeing you there!”

 

The CAR-Research ground–breaking XRM platform is a revolution in dealership CRM, communication, and database marketing that exceeds the boundaries of traditional CRM. It is a proven singular solution that helps an auto dealership run more effectively and proficiently. The web-based, comprehensive CRM solution increases revenue from sales and service, improves customer satisfaction index (CSI) and service satisfaction index (SSI), and boosts the dealership’s gross profit. A dealership can consolidate all its departments into a manageable solution that delivers value through proven processes at every stage of the customer life cycle.

 

Most recently the company launched Showroom WatchDog™, a powerful service that helps auto dealers sell their unsold customers.  Showroom WatchDog uses CAR-Research XRM’s USA-based call center to perform next-day phone interviews to find out why the dealer’s customers didn’t buy; what parts of the sales process got in the way of the sale; and to obtain key and unique ad sourcing data. This is powerful sales-enabling information that the dealership can get no other way. The service is CRM-agnostic and available for use by auto dealerships using most major CRM systems.
 


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About CAR-Research XRM:

For 18 years and counting, built by car people for car people, CAR-Research XRM is the most complete, seamlessly integrated  Service and Sales CRM and Marketing Solution in the Industry: Inventory Management, Internet Lead Mgr, Showroom Control, Missed Opportunity Research Call Center, Desking with Push to DMS, BDC Software, Marketing Solution with Email-Texting-Live Calls, Complete Service BDC, DMS and Telephony Integration and more.

 For more information visit: www.CARXRM.com or call 800-376-5918.

 

 

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Aug 8, 2013

The Google+ Webinar: Amplify Your Dealership's Brand

DealerOn Weekly Webinar Series
Thursday, August 8
12 PM EST

"The Google+ Webinar: Amplify Your Dealership's Brand"
Peter Leto & Tommy Barszcz
Strategists on the Google Automotive Dealer Jumpstart Team
 

Google+ is a truly powerful and robust social networking and identity service and is the 2nd largest social networking site in the world, having surpassed Twitter in January 2013.

If you’re not using Google+, then you are missing an enormous opportunity!

So…Is your dealership on Google+? Is your dealership using Google+?

If your dealership has been holding off from fully utilizing Google+ then wait no longer! The experts from Google are here and they are ready to help!

During this free 1-hour webinar, Automotive Industry Strategist from Google, Peter Leto and Google+ product expert, Tommy Barszcz from the Google Dealer Jumpstart Team, will discuss Google+ business and local pages.  Participants will gain an understanding of the following items and will be able to participate in a Q&A session with Google product experts:

  • What are Google+ Business pages and a Google+ Local pages? How are these pages related to one another?
  • How do I claim my Google+ Business/Google+ Local pages?
  • What are best practices for managing these pages?
  • What type of information about my customers do these pages provide?
  • What is Google’s policy for customer reviews?
  • How to escalate Google+ related questions to Google?
  • Ways to further engage customers through Google+ features

This is the definitive Google+ webinar for which you have been waiting! This is a CAN’T-MISS-EVENT!

PRESENTER: Peter Leto, is an Automotive Industry Strategist on the Google Automotive Dealer Jumpstart Team. He is responsible for providing automotive partners with scalable business solutions to further develop their regional and local advertising strategies. Growing up in the Motor City, Peter started his career in TV ad sales with Turner Broadcasting assisting the Detroit Three with national advertising programs.  In 2008, he joined Google as an Account Manager in the Chicago B2B vertical, working with Fortune 500 companies primarily across the Manufacturing & Energy sectors.  After three years he returned to Detroit in his current role in Automotive. Peter graduated from the University of Michigan with a degree in Political Science and Communications and currently resides in Birmingham, Michigan.

Joining Peter Leto is Tommy Barszcz who works as a Dealer Jumpstart Strategist within Google’s Automotive team. He works with large dealer groups to develop their comprehensive digital marketing strategies as well as educates regional and local automotive partners on advertising solutions. Tommy joined Google in 2010. Prior to joining the Automotive team he spent time as part of the Small and Medium Business team, providing consultations to customers in SMB providing multi-product advertising solutions. Tommy graduated from Michigan State University with a degree in Media Communication Technology and currently resides in Brighton, Michigan.

 

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Aug 8, 2013

DealerCentric Launches ID Drive(TM): Gives Dealerships Ironclad Protection Against Epidemic of Fake IDs and Identity Theft

With one ID scan, robust customer information is put in motion; sales and financing processes are jumpstarted, and time-to-close gets slashed

 

Mission Viejo, CA – August 5, 2013 – DealerCentric Solutions, the consumer finance management system innovator, today launched ID DriveTM, a patent-pending ID scanner technology that gives dealerships the most powerful protection against fake IDs and identity theft imaginable. ID theft is now a national epidemic, and more criminals are using fake IDs to test-drive, and even buy, cars. Developed in partnership with AssureTec Technologies, the world leader in ID authentication technology, ID DriveTM is the first solution that gives dealerships the same, state-of-the art protection used by Homeland Security and the military.

 

With one scan at ID DriveTM, dozens of complex tests for thousands of ID types are automatically performed, leading to instant validation or red flags going up. But the dealer benefits don’t stop there: with that one swipe, a customer’s information is put into serious action: it's extracted, purified and enhanced, and can be pushed into a dealer’s CRM and finance systems. The customer, the vehicle, any pre-existing lead or credit app data, the sales and F& I departments, and sales management are all electronically connected and able to communicate. So, when that test-driver returns, the right deal structure can already be in place, shrinking time-to-close by hours.

 

“The ID thieves hitting dealerships today are super-sophisticated and so is their technology. But dealer ID verification processes aren’t. With all that endless photocopying, barcode-scanning and verification calling, they have remained in the Dark Ages, powerless against this fast-growing and incredibly costly problem,” said Pete MacInnis, CEO of DealerCentric. “ID Drive may be small and sit on a desk, but it’s the most potent anti-fraud and test-drive security solution ever invented for dealerships.”

 

National & Dealership Epidemic: ID theft is an American epidemic. According to the FBI, it has overtaken the drug trade as the most costly U.S. crime. More than 267 million consumer records were exposed, and a record, 60 million pieces of personal ID wound up in the hands of identity thieves,[1] last year. And more dealerships are reporting that more fraudsters are presenting impeccable-looking (fake) IDs for test-drives, and then driving off…or even successfully purchasing vehicles with them.

 

The government requires dealers to take steps to flag identity fraud. But dealerships use barcode scanners, which can only verify that data is present on a card, not that it’s valid. And dealers are forced to make time-consuming calls to organizations like the DMV to verify identities, but most cars are bought on weekends when these organizations are closed. It’s becoming an increasingly expensive, scary problem: some lenders are now requiring dealers to buy back ID-theft-related deals.

 

ID Drive’s Extreme Technology: ID DriveTM was created through an exclusive auto retailing partnership with AssureTec Technologies, which is the ID authentication solution chosen by the Department of Homeland Security, the Department of State, the NYPD and DMVs nationwide. ID DriveTM incorporates the world’s most powerful ID-scanning hardware and software and customizes it for auto retailers, so they have the extreme technology they need to fight back against the fake ID wave. 

ID Drive, Powered by AssureTec:

 

  • Performs 50 complex forensic tests for 2,500+ global ID types…in less than six seconds.
  • Extracts all biometric and alphanumeric data in the document, and then authenticates it using its proprietary document forensics library and detection algorithms.
  • Relentlessly examines not only visible ID properties, but also those undetectable to the eye, like: ultraviolet (UV) and near-infrared (NIR) properties, guilloche, optically variable device (OVD) presence, embossing, perforation, retro-reflective laminate background patterns and overlay patterns. 

 

“We’re excited that ID Drive will bring our potent fraud protection technology into the nation’s dealerships - who so desperately need it,” said Stephen Maloney, President of AssureTec. “In our research we identified DealerCentric as a premier alliance partner for the auto retailing space, and the company that can best execute on integrating our patented forensic technology into the many complex aspects of the dealership sales process.”

 

Streamlining Sales & F&I with a Swipe: ID DriveTM does more than deliver ironclad ID fraud protection to dealers. The core aspect of its patent-pending functionality is that with one swipe of an ID pre-test-drive, rich customer data is put in motion. That customer’s data is purified and enhanced, and can be exported into the dealership’s CRM and finance systems. This means that the historically un-integrated test-drive, sales and financing processes are finally electronically synched. Which also means that sales and F&I are armed and ready when that test-driving customer returns, which can radically reduce the entire sales process from 3 hours to 45 minutes. Test drive leads never get dropped, more test-drives convert to sales, and ID DriveTM also includes test-drive reporting by volume, time, make/model and salesperson.

 

“At DealerCentric we’re on a mission to innovate solutions that will make the test-drive-to-sales-to-financing process radically more efficient for both dealers and their customers,” said MacInnis. “ID Drive is a key component in what will ultimately be the first end-to-end dealership solution that bridges the gap between the auto sales and financing processes, at the point of sale.”

 

About DealerCentric Solutions:

DealerCentric, founded in 2003, develops next-generation consumer finance management systems that benefit dealers, lenders and consumers. Its mission: to invent new technology platforms that can finally bring financing to the front of the sales process, and put the right customer in the right vehicle and loan, at the point of sale. The company’s original Get Pre-Approved in Seconds solution is established as the auto industry’s leading online credit application product.

 

Contact:

Media Relations

Melanie Webber, mWEBB Communications, (424) 603-4340, melanie@mwebbcom.com

Crystal Hartwell, mWEBB Communications, (714) 987-1016, crystal@mwebbcom.com

 

 

[1] Open Security Foundation data, 2013

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Aug 8, 2013

Auto/Mate Launches Re-Designed Website, Offering Auto Dealers More Intuitive Navigation, Educational Materials

ALBANY, N.Y. – August 5th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) has launched a new website, re-designed with a modern look, more intuitive navigation and offering more educational materials for auto dealers. The new website is designed to be a resource for auto dealers looking for information related to dealership management systems (DMS), Auto/Mate company news and more.

 

“We want to make it as easy as possible for our customers and other dealers to find educational and support resources, and to contact us if they need anything,” said Mike Esposito, President and CEO of Auto/Mate.

 

Highlights of the new website include:

 

Ÿ- Restructured tabs make it easy to navigate pages to learn about DMS solutions, Auto/Mate’s history, view customer testimonials, subscribe to Auto/Mate’s “DMS Central” blog and more.

 

Ÿ- New “resources” tab highlights ebooks and articles to educate dealers and others in the auto industry. Free ebooks include Auto/Mate’s 10-Step guides for auto dealers on how to “Change Your DMS,” “Complete a Successful DMS Data Conversion” and “Select the Right CRM for Your Dealership.” In-depth articles such as “Pay No Attention to the Man Behind the Curtain” explore what’s really in your DMS contract, and “ASP vs. In-House Servers” aid dealers in selecting the best platforms for their DMS.

 

Ÿ- The company and careers section reflects Auto/Mate’s rapid growth over the past decade. Auto/Mate’s DMS is installed in more than 900 dealership locations across the U.S.

 

The careers section features current openings and displays Auto/Mate’s numerous awards received, including the “Top Workplaces in the Capitol Region” by the Albany Times-Union (two years in a row), and “Best Places to Work” by the Albany Business Review (three years in a row). For information related to career opportunities, contact David Druzynski, Auto/Mate’s Director of Human Resources.

 

The company section has been expanded to showcase Auto/Mate’s culture, community involvement and core values. Every year Auto/Mate employees raise thousands of dollars for local charities and causes.

 

For more information, visit Auto/Mate at www.automate.com.

 

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 900 auto dealers nationwide. In 2013 Auto/Mate received the “Highest Rated” DMS award in the fourth annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 800 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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Aug 8, 2013

Joe Verde Sales & Management Training Releases eBook; “An Auto Dealer’s Guide to Five Quick Ways To Grow”

ORANGE COUNTY, CALIFORNIA – August 5, 2013 – Joe Verde Sales & Management Training, Inc., today announced the release of a new eBook titled “An Auto Dealer’s Guide to Five Quick Ways to Grow.” The eBook is one of the most popular excerpts from Joe Verde’s guidebook for auto dealers and managers; “A Dealer’s Guide To Recovery And Growth In Today’s Market.”

The new eBook, “An Auto Dealer’s Guide to Five Quick Ways to Grow” explains the profit potential that dealers and their salespeople have in 5 strategic areas:

1) Selling to the prospects they already have on the lot now

2) Turning unsold prospects into be-backs

3) Turning incoming sales calls into deliveries

4) Prospecting for referrals with the easier groups

5) Improving gross per unit – across the board

Famous for being the 8-car guy who transformed into the 38-car sales professional, Joe Verde, president of Joe Verde Sales & Management Training, Inc., is the author of five books for dealers, managers and salespeople, as well as a prominent Leadership, Management and Sales Training figure in the automotive industry, who also pioneered virtual training in 2003 with the creation of the Joe Verde Training Network®.

“We aren’t missing sales from lack of opportunity. We’re missing sales from lack of training, lack of coaching, and lack of managing the selling activities that will generate sales,” said Verde.  “No matter how you cut it – you have potential. Step One: Start believing you can improve in today’s market. You can – the key questions are ‘will you?’ and ‘by how much?’ I hope this eBook helps point the way.”

 

To download a free copy of “An Auto Dealer’s Guide to Five Quick Ways To Grow” visit: http://ow.ly/nxFdL

The Joe Verde Group® drives sales increases at auto dealerships throughout North America. From complete workshop, online and in-house training programs; to materials on Leadership, Sales Management, Professional Selling, Closing and Negotiation; Joe Verde Group coaches sales and management teams to greater success, increased sales and profits, year after year. 

Joe Verde’s virtual training on JVTN® features dozens of training courses for salespeople, managers, finance, and service, plus hundreds of chapters on almost any situation a salesperson will encounter in sales. The company introduces new online courses regularly to help dealers, managers and salespeople sell more units, at higher profits, in today’s changing market.

To request a free demonstration, visit: jvtn.com or call (800) 445-6217. For information about Joe Verde workshops and training products, visit the Web at joeverde.com.

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About Joe Verde Sales & Management Training, Inc.

www.joeverde.com | www.jvtn.com

Joe Verde Sales & Management Training, Inc., founded in 1985 with its corporate headquarters in Southern California, is consistently rated the number one automotive sales and management training company in North America for producing immediate and long-lasting results for its customers. 

Joe Verde’s training team holds live training workshops across North America, and he personally pioneered Virtual Training with JVTN® in 2003. He has authored several books, and since the recession has written, sold and distributed hundreds of thousands of copies of: “A Dealer’s Guide To Recovery & Growth”, “Manage Your Career In Sales – Goal Setting For Salespeople”, “Earn Over $100,000 Selling Cars – Every Year”, “38 Hot Tips On Selling More Cars” and “How To Sell A Car And Close The Sale Today” in the automobile industry, to help dealers, managers, and salespeople recover quickly and start growing again after the recession.

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Joey Little

Motofuze

Jul 7, 2013

VinSolutions Expands Its Audience of Mobile CRM Users with Android™

VinSolutions has announced the launch of VinMobile™ for Android. VinMobile is the company's mobile CRM application.  The newly revamped VinMobile 2.0 was released for iPhone® and iPad® devices in January of 2013 with significant updates released in March for VinMobile 2.2.  VinMobile for Android supports all of the same features that are supported by iPhone and iPad devices.

 

(Logo:  http://photos.prnewswire.com/prnh/20130507/CL08466LOGO)

"The Android platform expands the mobility of VinSolutions' CRM users and is a big milestone for our customers. The opportunity to provide a mobile application for Apple products and Android products enables us to better support the way dealers want to do business with their customers," said Senior Director of Product at VinSolutions, Jennifer Lee.

 

VinMobile2

 

The VinSolutions VinMobile app allows dealers to stay connected to their customers in a more accessible way. Top features for both Android and iOS platforms include:

  • Quickly search for and optionally add a customer
  • Receive leads and contact the customer directly from the Customer Dashboard
  • Log customer calls, view contact history, view/add notes and create and mark tasks and appointments complete
  • Receive instant notifications of new leads and alerts
  • Specific views for sales staff and management with quick access to vital information all in one easy-to-maneuver window

"The ability to have an Android-based mobile CRM will allow me to continue to provide world class service to my current and prospective clients, whether I am sitting on the lake or under a pile of paper at my desk. With the new VinMobile CRM app for Android this will ensure that I am compliant with all OEM time constraints and give our customers the level of performance that they deserve," said Allen Ward, Digital Marketing Manager at Fred Mueller Automotive in Schofield, WI.

 

The Android app is available to download from the Google Play™ Store; it is also available for iPhone and iPad devices, the app can be downloaded from the App StoreSM.  VinMobile is included in all CRM packages. http://bit.ly/17f8a89

 

Learn more at www.vinsolutions.com/mobilecrm or by contacting VinSolutions at (800) 980-7488.

 

About VinSolutions

 

Headquartered in Overland Park, Kansas, VinSolutions consolidates data from all areas of an automotive dealership by helping dealers find, sell and keep customers with their fully-integrated "Dealership Marketing System." This all-in-one internal management, sales and service marketing solutions platform is a cloud-based system. It is used by dealer groups and individual dealerships from anywhere an Internet connection is available, including mobile devices.

 

VinSolutions was named on the Inc. 500|5000 in 2010, 2011, and 2012 as well as the Automotive Website Award for Best Integrated Website Platform and the Driving Sales Innovation Cup for VinLens™. VinSolutions is OEM certified by every major manufacturer and is ADP, Reynolds & Reynolds and DealerTrack DMS (Dealer Management System) certified.  Founded in 2006, VinSolutions is a subsidiary of AutoTrader Group, which includes AutoTrader.com, Kelley Blue Book, vAuto and HomeNet Automotive. AutoTrader Group is a majority-owned subsidiary of Cox Enterprises.

 

Android and Google Play are trademarks of Google, Inc. Apple, iPad, iPhone and App Store are trademarks of Apple, Inc.

 

SOURCE VinSolutions

For further information: Cara Mueller, Corporate Marketing & Media Coordinator, 800-980-7488 ext. 45581; Pamela Lasley, Corporate Marketing & Events Coordinator, 800-980-7488 ext. 45579

 

http://bit.ly/18PHcL4

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Jul 7, 2013

Auto/Mate Announces Participation in General Motors Dealership Technology Assistance Program

ALBANY, N.Y. – July 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it is participating in General Motors’ (GM) new Dealership Technology Assistance Program (DTAP). Auto/Mate’s dealership management system (DMS) and Customer/Mate (CRM) are both certified by GM as part of the program.

 

“The DTAP certification ensures that dealers using our DMS will have the functionality necessary to support seamless OEM data and communications exchange,” said Mike Esposito, President and CEO of Auto/Mate.

 

Auto/Mate’s DMS is fully integrated with GM’s dealer communications system as well as GM’s Sales and Service Workbench solutions. Auto/Mate’s DMS and CRM solutions provide GM dealers with real-time data exchange and OEM updates through their DMS.

 

For more information, visit Auto/Mate at www.automate.com.

 

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 900 auto dealers nationwide. In 2013 Auto/Mate received the “Highest Rated” DMS award in the fourth annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 800 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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Jul 7, 2013

Webinar: 8 Proven Steps to Implement Your Newest Strategy & Strengthen Teamwork

DealerOn Weekly Webinar
Thursday, August 1
12 PM EST

"8 Proven Steps to Implement Your Newest Strategy & Strengthen Teamwork"
Glenn Pasch
CEO, PCG Digital Marketing

 

Great New Strategy + Awesome Teamwork = Amazing SUCCESS! Right?

It’s such a simple formula. Simple – but not easy.

Many Dealers get focused on a new strategy or procedure but fail to add a system to get their team to execute it properly.  Each month, Dealers waste countless hours (and far too many dollars) implementing the latest strategies hoping things will go well… only to get frustrated and upset when they don’t. Has this happened to you?

Glenn Pasch, CEO of PCG Digital Marketing, is here to help. In this 1 hour webinar, he will explain his proven 8 step training process that will:

  • Make it easy for you to get your team onboard
  • Make it easy for your team to apply the knowledge
  • Make it easy for you to hold your team accountable 
  • Make it easy for your team to repeat their success month after month

If you are finally ready to replace worry and stress with the comfort of knowing your team is well trained for success, then this is one webinar you simply can’t afford to miss!

PRESENTER: Glenn Pasch, CEO and Partner of PCG Digital Marketing, is also a speaker, writer, coach and operations strategist as well as a customer service fanatic. A trainer at heart, Glenn works with executive management and internal teams to develop new strategies around Digital Marketing initiatives that will enable businesses to achieve their desired objectives and priorities. Glenn has more than 25 years of experience with a proven track record of leading diverse teams of professionals to new levels of achievement in a variety of highly competitive markets and fast paced environments. Glenn speaks on a variety of topics that cover business leadership, change management, digital marketing and the impact of this new technology on culture, business and society. He writes for multiple industry publications and his articles can easily be found online.  Glenn can be reached at Glenn@PCGmailer.com.

 

Register Now!

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Jul 7, 2013

Rick Christopher Joins US Equity Advantage® as Regional Account Manager for the Southeast

ORLANDO, Fla.  July 29, 2013 – US Equity Advantage® (USEA) – a leading provider of biweekly and custom loan payment services to the automotive industry, announced today that veteran automotive retail expert Rick Christopher has joined the company as regional account manager for the Southeast.  Christopher’s primary responsibility will be to develop and grow USEA’s business with new and existing automotive dealership accounts and automotive agencies in the Southeast.  He will report directly to chief marketing officer, William Lathrop.

 

Christopher brings to USEA more than twenty years of retail automotive experience.  He has a true understanding of automotive dealerships having worked as a finance manager for 13 years, as a sales manager for three years and ultimately as a dealer owner for six years.  Christopher also has a deep understanding of the agency side of the business as he spent over a decade providing F&I products to dealerships, specializing in training and development through menu presentation and objection handling, along with compliance.  As an agent, he partnered with major dealer groups in Northeast Ohio and Northwest Pennsylvania, where he helped to dramatically improve their per vehicle retail average (PVR) and product index by as much as 100 percent.  He attributes this success, in part, to the AutoPayPlus™ service, which these dealerships embraced.

 

“Rick is an accomplished professional with a strong background and has significant experience in automotive retail and finance,” commented USEA chief marketing officer, William Lathrop. “His commitment and passion for the business fuels his desire to help our partners reach their full potential. Our partners and dealerships in the Southeast will benefit greatly from his experience and I look forward to the resulting future expansion.”

 

Commenting on his new position Christopher stated; “I am excited to join this dynamic company. Biweekly and custom loan payment services are growing fast in the automotive industry and it is an area with huge opportunity for our company, partners, and auto dealer clients.  I also am thrilled to be in a position where I can put my skill set to the best use to help drive new revenues by training, challenging, and motivating dealership finance managers.”

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Founded in 2005, US Equity Advantage (USEA) stands as the industry leader in biweekly and custom loan payment services, from home and automotive to RV, boat and student loans.  USEA helps its members reach their financial goals faster through flexible payment plans to accelerate their loan payoff, ultimately saving money in costly interest, staying within their budget and building valuable equity.  For more information please visit: www.usequityadvantage.com.

 

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